Martin & Co

I had a very pleasant experience with Martin & Co Reading. My move in process was really smooth. It was a Monday morning and I was at the office by 9. Signed the agreement and picked up the keys. Inventory check in was booked for the same day and the check in clerk was very professional. I was given a very detailed inventory which I received by post about couple of weeks later. The process of early lease breakage and terms of the agreement was clearly explained by Simon and Parma. After giving the notice of move out, Lochlann was again professional and would always give sufficient notice before any viewing. At the time of check out, the whole process was again smooth. Simon came in himself and he said just clear all the bills and mail the receipt to get the deposit back. As soon as the final electric bill was cleared, I got my deposit back in a week's time and Lochlann was patient throughout whenever I made any enquiries on the deposit. I would highly recommend this branch to everyone.

Promises of work done, which was not before we moved in; leading to the manager popping round and then just being ignored for months on end. No reply to e-mails or phone calls!!!!!!!!! Unacceptable and disgusting customer service

Excellent service and kind proactive attitude!

Limited range

The worst estate agent and people I've ever encountered. Incompetent staff who only care about ripping you off. Avoid by all means.

Excellent staff and service

Super