Martin & Co
Real estate agency Martin & Co, 21 Whitley St, Reading RG2 0EG, United Kingdom:
57 reviews
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Address: 21 Whitley St, Reading RG2 0EG, United Kingdom
Website: martinco.com
Phone number: +44 118 931 2179
GPS coordinates
Latitude: 51.4458151Longitude: -0.9655321
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reviews
Sharmeen Sheikh
The agency should have managed their landlords effectively and efficiently. Avoid RG1 2SW as the landlord took 3 months to reply our requests for repair and another month to fix "ONE" of the problems (gas). We had no gas for almost a month..... Now it's taking over a month to return the deposit and to be continued....
**literally worse experience over past 5 years**
2 months ago
Pam Michaud
Professional and reliable. I could have saved more time if I have reached out to Martin&Co in the first place when I began searching for my home. Martin&Co have got decent choices of listings to pick from. Highly recommend!
3 months ago
Tianesha Drayton
Great service from an extremely knowledgeable, professional and friendly team. I personally appreciate that there is an office presence for both me and my tenants to visit, with staff available to answer calls and respond to emails. This is important to me having tried to work with an on-line letting agent for three years and throughout this time struggled with receiving communication back from them.
With Martin & Co, Whitley Street, Reading I have experienced great communication and a helpful service. The process in carrying out right-to-rent checks and drawing up / signing tenancy agreements is extremely efficient. The content in the tenancy agreement, the style and content in the inventory and periodic inspection reports is the best that I have seen, and I can compare against two other agencies in Reading.
Martin & Co agency provide top quality documents / reports, a first class service and I'm so glad that I made the decision to rent my properties through them.
5 months ago
James Sandoval
Martin&Co Reading is one of the best agents I'v ever have.Absolutely incredible service - Anita was extremely professional, knowledgeable, friendly and speedy in her responses to help me with my query. Thank you so very much - absolutely 100% recommend!
5 months ago
EXPRECDJ
Never ever go with this letting agent .. They didn't any inventory check when I checked in . When I reported the issued with the apartment ( water leakage in the washroom , crack on the glass in the rooms , broken sofa ) they didn't take any action after multiple emails and phone calls . Lastly , I had to dispose their faulty sofa and bought a new one . Also , had to survived with the other issues like water leakage in the washroom , crack on the glass in the rooms etc. The water leakage in the washroom deteriorated during the snowfall during Feb/March'18 , I had to vacate the flat and moved to a new flat . I am still paying the rent as the contract is till Apr'18 .
Lastly , the advertisement mentioned that there was a car parking available . However, I was charged additional £25 per month when I purchased a car and asked for the parking space
9 months ago
Ben Buller
Very impressed with the service rendered by Martin & Co, Especially from Parma. Extremely efficient and response time is impeccable. Would highly recommend them to anyone Letting or buying.
6 months ago
Lyam Requeno
Martin & Co have assisted us in letting a number of properties and we have found them to be both efficient and professional. Many thanks for your help.
6 months ago
Natalie Mays
I have lived in my flat for 4 years and have been happy with the management at Martin & Co. I have a compromised immune system and had to move out during the pandemic at which time they went over and above to accommodate my particular needs. I would recommend this letting agency to anyone.
8 months ago
Justin Zaleski
I lived in a Martin & Co property for 2 year and I couldn't have asked for a better agency especially because this was my first time rent in the UK. Very willing and responsive. Just overall great to deal with
2 days ago
Rob Young
The most fantastic experience from a Lettings Agent that I have ever received! Both Anita and Stephen have been wonderful in getting me moved in and settled in to the property and all with the utmost professionalism. They are always there for support and to answer any questions. I could not recommend Martin & Co. Reading highly enough!!! Thank you so much for everything!!!
1 month ago
Don Primo
A very friendly and professional agency. All the staff have excellent customer service. I would like to mention Anita who has been extremely helpful and supportive when I needed help. Thank you Martin & Co for the excellent service!
1 month ago
Ryan Bonnette
I've managed my own rental properties for the past 7 years so I was nervous about handing them over to an agent. Stephen filled me with confidence from our first meeting and I haven't looked backed. Tenants were found for both of my properties very quickly and the whole experience has been great. I would happily hand any future properties over to him to look after.
I have also been dealing with Anita since the tenants have moved in and her service and communication has been great. It's such a relief to know that our properties are in such good hands.
Based on the experience I have had so far, I would definitely recommend this branch of Martin & Co.
3 months ago
omer baig
I am really pleased with Martin & Co. I rented a room in a shared accommodation managed by them and my move was smooth and quick. They are very professional and prompt at getting back to you. Stephen Dyal, in particular, was great. Very patient and understanding with all my questions and very friendly with a great sense of humour :) Certainly made my moving experience a lot less stressful. Thank you
4 months ago
judy bruce
Excellent agency, as a landlord they have let and managed my property very professionally.
1 week ago
Rachele Epp
I have a fantastic experience with Martin and Co.Reading. I have taken a property on rent from them in Reading. They have been very professional and helpful in the process of dealing with property renting. Each of their team member have been very warm and amicable and providing right details to me. Whether it be detailed Inventory check, house surrounding details and any other help that i have needed, they have been spot on. I strongly recommend Martin and co Reading!
8 months ago
Dennis Fricke
Outstanding and professional to the last detail. As a landlord it's essential to work with a good Estate agency to ensure you have the right vetted tenants. Martin & Co are the sole agency I work with and have done to many years.
3 months ago
vutomi tonny
I had a rent contract for a flat in Reading for almost 2y6m. From the day 1 until the last day of the contract, I had an impeccable collaboration:
- very good communication
- helpful when needed
- transparency on every level
Recommend!
1 month ago
Sarah Sawtell
Martin and co have been the best letting agents we have used during our 5 years living in Reading. They are good intermediaries between landlord and tenant- Compared to some agents in the area who make a habit of “fleecing” their tenants on behalf of the landlord, we have always found Martin and co to be very honest and fair. Anita in particular is always so smiley, pleasant and supportive!!
5 months ago
Jonah Eisenberg
I have recently moved .. with the help of Anita and Steven and the team at Martin & co .. I highly recommend ..the move was so smooth and stress free for me ..I can not thank enough .. very friendly and professional team
6 months ago
Gerardo Perez
I had a very pleasant experience with Martin and Co. Jordan has been very helpful and quick in responding to my emails. He kept me updated and smoothly managed communication between me and the house owner. I would recommend Martin and Co and will definitely use their service again.
3 months ago
Thomas Kenney
From viewing a property to finally moving in it only took 5 working days. if you like prompt replies and quick actions as well as professional service, you should conside this letting agent.
2 months ago
John Smith
Me and my husband had experience with couple more agency but Martin&Co is the best. The team there is very flexible.Special thanks to Anita, real professionalist. She is helpful, with amazing customer service, making everything possible! Strongly recommend this team at Martin&Co
3 months ago
Justin Ruiz
Extremely professional and thorough with all formalities. On the day of moving in, we reached the wrong location instead of the Caversham branch. The lady at the office was extremely helpful and also booked a taxi for us to quickly get to the Caversham office as it was nearing closing time. Lynn was very helpful and helped us through the formalities, and also was sweet to offer us a ride to our new place. Cheers !
1 month ago
Ryan Ames
It was easy to make contract. Friendly and kind staffs explained everything what I wanted to know before moving home.
1 month ago
Jen Sellers
Have rented my property through Martin & Co for several years and have always had great service. Anita at the front desk is always helpful and helps out with any issues that arise. Tenants have always been very respectful of my property and never had a late payment of rent. Would highly recommend.
3 months ago
Linda Magrone
Had huge problems with their referencing company being useless and the house being given to us in a deplorable state, but the guys in the reading office did try to help to be fair. Overall, I think the issues are most on the agency they use, their bad landlords, poorly maintained houses with non working keys and rubbish contracts. We went with them from lack of choice being time pressured after the house we wanted got pulled off the market just hours before we were due to be given a contact. If we were not pressed for time, we would have chosen a different house. Shout out to stephen and Anita from the reading office who did their best to help. Would not have given the experience even 1 star without them
1 month ago
Tina Birkett
They are very nice to work with. Everything, so far, have been so good and they are very kind .
I think I've been so luck to rent with then!
5 days ago
Richard Joltes
I have rented a property through Martin&Co and I had the pleasure of dealing with Jordan Bear, who was extremely helpful, polite and accommodating. Everything went very smooth and to my surprise I received the keys for the flat a few days early which helped me massively. Thanks again
2 months ago
PETER SIERRA
Excellent and timely service went above and beyond to get me moved in on a short timeframe
1 month ago
maru rvr
Terrible customer service avoid if possible. Don't be mislead by person who show you property they are generally good. Its when you take property nightmare starts. If you call them for home maintenance they person who pick phone will say the property manager is not in office. They never reply to emails. When we checked out inventory clerk write in notes 'property left in clean and tidy condition. They charged us £100 for cleaning. Poor staff with no training to speak to customers. Avoid if possible.
6 months ago
Andrew Masinelli
Did an excellent job at helping to refurbish a flat. Not in contact very often, only if a problem. The team doesn’t seem to have many new joiners / leavers so I deal with the same people which is good.
5 days ago
Vivien Colville
Parma (Director) is a highly professional and excellent customer focused estate agent. I was impressed that he was able to quickly find suitable tenants for our new property. I would have no hesitation in recommending Martin & Co. Thanks
5 days ago
Anthony Evangelista
I currently use Martin & Co in Reading for a buy to let property that I own. They've been excellent in sourcing new tenants and doing all of the required paperwork. Great bunch there, especially Anita.
3 months ago
brandon mallory
The agency was very understanding and attentive. Communications wise they were excellent too. Special thanks to Jordan Bear who was so very helpful!
5 months ago
Sarah Jaminson
Lovely staff, been really helpful through my tenancy so far. Problems solved in a timely manner and always fair. Best letting agents/management company I've dealt with in Reading
5 months ago
Kayla Schmitz
I use martin & co to help manage my rental property. Good family-run branch, with friendly, helpful and supportive staff. I have recommended them to several of my friends who also have properties for rent, and who have had similarly positive experiences.
9 months ago
Adam Edwards
Martin & Co, Reading, have managed the letting of a house in Reading for me and my wife since 2002 - sixteen years! We cannot fault the service... highly recommended... five star. They have looked after our interests and responsibilities, as well as liaising with the tenants and dealing with tenants' enquiries and concerns. They keep as fully informed and take away much of the burden of carrying out our landlord duties. We are very happy customers of Martin & Co.
5 days ago
Kathy Brewster
Met Jordan Bear at the property, he was very professional and was able to give us details of the fees and everything we would need to move in. He was helpful throughout, definitely recommend!
2 months ago
Jeffrey Humphries
Brilliant service from start to finish. Very professional and quick to respond to enquiries. Would highly recommend.
6 months ago
The Arrow
We have rented through Martin and Co Whitley Street branch for nearly 3 years. Superb customer service, prompt attention and a thoroughly nice team of people. Highly recommended. Really efficient.
3 months ago
Marty Wrffd
Good experience with Martin & Co Reading, In particular, Jordan Bear. He was very professional, good communication and very knowledgeable.
3 months ago
Ashley Jarvis
Very good agence and nice people very friendly and helpful we with them for 4 years ,very supportive team
3 months ago
Rebecca Thompson
Great service, very professional and friendly staff, would highly recommend the team to both tenants and landlords
4 months ago
mitali goyal
Nice people but pretty useless, every year when renewing our contract we had to make the same amendments which would be promised to be incorporated into next year's contracts, but never were. Inventory check was I think for a different flat (bathrooms were listed as white emulsion but were infact fully tiled from ceiling to floor!) which was fine - it was a different company that comes in to do inventories, but when we wanted it changed 'we don't re-sign on inventories'.
They didn't manage to find anyone to take our place when we left in 2 months (which would have saved us 2 months rent!) yet another agency managed to fill the flat in 24hrs. You have to be on it like a hawk, but we've yet to find a decent letting agency - maybe as a business there's not enough money in it to make it worth the effort, who knows. At least humans work here though.
3 months ago
Clarence Colbath
Staff are friendly and helpful. Some repairs took a while to resolve, however.
6 months ago
Rose Cyrus
Disappointed with the response. Initial and contract related responses very very quick once i paid the money. There was very little communication. I had 3 more folks wanting houses i wouldnt recommended them ..
3 months ago
Kanat Abdraimova
Everyone was very helpful and friendly. Anita couldn't be helpful enough and always went the extra mile.
5 months ago
Gina Urizar
It was really nice and quick to rent from the agency but waitinig a month for someone to repair my boiler?!?!?! It's too long I think! I am still waiting!
6 months ago
Betsy Therrien
Very friendly, helpful and approachable staff (Anita in particular)
5 months ago
Riley Hartford
Excellent service, always on hand to help & willing to go the extra mile. Have highly recommended to all my friends & family!
4 months ago
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