Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, Unit SU2208, Level 1 Westfield London Shopping Centre, London W12 7HT, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Unit SU2208, Level 1 Westfield London Shopping Centre, London W12 7HT, United Kingdom
Website: currys.co.uk
Phone number: +44 344 561 0000
GPS coordinates
Latitude: 51.5091397Longitude: -0.2217233
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reviews
Kevin Trimm
Great store
5 months ago
jennifer heroux
Great customer service and great value for money in electronic products.
2 months ago
Max
Great products
6 months ago
Chris Coletti
Super friendly and helpful staff and a large store with huge selections of things like headphones.
4 months ago
Gold Crown
Would give higher score if they had staff that actually know what they are selling.
5 months ago
Kieran Irons
Satff was busy talking among themselves did not give a hoot or care for those that came in the shop.
2 months ago
James Simpson
Big shop, good service... But products.. hmm only most advertising product's.. No Xiaomi, no Creative...
2 months ago
Aurelie Seux
I don't understand why Currys customer service is so bad? How do Currys train their staff, they don't have a clue how to serve customers, I asked advise on a TV and the guy working there didn't give a damn, I've never bought anything from them due to their appalling customer service. And never will be spending a penny there. I won't be surprised if they go bankrupt.
1 month ago
craig glen
Store manager that was on duty on the 26/12/2018 was a foolish person with a terrible customer service who even accused me of 'changing my story' even when I got one of his colleagues to confirm what I had said. PC Work should train their staff on 'how to deal with customers 101'. No wonder you are losing customers.
1 month ago
Stacia Heinrich
Honestly you walk in thinking you can purchase a phone while most phones are in display but guess what??? None of them are available ,bad customer service and professional stuff doesn't exist what a waste
3 months ago
Mike Andrews
Customer service can be better and requires improvement.
2 months ago
Jon Jenkins
Compared with other stores it has much stock.Unfortunaly sound bars which I'm looking is not available here.
5 months ago
Adam Stickle
Clean and simple
6 months ago
Maciej Wysocki
The guy at the till made me pay an extra £30 for no reason. Making up random reasons to try make me pay more and I urgently needed the laptop that I reserved the night before. Just trying to make innocent people spend money for no reason, he kept on trying to make me buy £125 antivirus and £60 Microsoft office even though I keep saying no. Unbelievably bad customer service.
4 months ago
R W
Staff never around and seem to prefer to chat and joke with themselves
4 months ago
Darlene Legette
Abysmal service. The staff seemed to all be wondering around without any idea what to do. Spent half an hour searching for my order without so much as an explanation, then just casually started serving someone else. Had to walk out without my order. Will be going literally anywhere else in future
2 months ago
Debo Darkage
Look of the shop is soo nice. The only concern is that they have to make it easier to find the products
1 month ago
Lauren Diffenderfer
Number one worst ever company and store Curry’s there’s no knowledge of staff who has no experience about anything A to Z.
Two months I’ve brought myself Samsung Galaxy Tab A 10.5 Tablet 32GB, Black. Within 28 days the tablet overheated and I’ve refunded it the next day. This item like it was about to explode oily stuff comes out from the side while you touch it very very hot nearly burned my hands ????????.
Guys avoid buying this product because it’s a faulty item don’t buy it and it will explode!
4 months ago
Rachel Sirman
Worst staff ever.
- It took 10 minutes to have « help » (on a Monday)
- then asked to see headphones out of box -as they are not on display- so guy told me to try style on display that had absolutely nothing to do with it!
- takes forever to find style I actually asked for
- finally guy refused I tried them on, as if I was going to spend something like 200£ on headphones without trying them on.
This is one particular guy but clearly the current vibe at Westfield Curry’s is being suspicious with anybody entering the store and being rude and unhelpful with real customers.
5 months ago
Bri Hammel
Very good service
10 months ago
gizmo do
Welcomed in and asked what I was after. Told they have the item at the cashier's. Waited in line for several minutes, only one person serving despite a lot wandering the floor.
At the cashier's they didn't know what the item was. Called in assistance, they then went around opening cupboards at random. Went out back for a while, then declared they don't have it.
Proceeded to pay for the other item I was after. Couldn't because they don't accept contactless payments.
It wasn't the best experience in a technology store. Surely they have a stock system they can query. And to not accept contactless payments is just bizarre.
1 month ago
Aditya Singh
Amazing range from a Ps4 to a Alexa. You can get anything really
3 months ago
SHONUFF OFFO
Customer service was so bad I'm actually taking the time to make this review and this is my first ever review
3 months ago
shelley lowe
Expensive better off looking elsewhere, the only positive is that the staff are lovely.
9 months ago
Joseph Ciborowski
Great store got my laptop from here
5 months ago
Matt M
Prompt and friendly service today. Not helpful last time so -1 star
3 months ago
Reza Love
There are more brand choices when you are looking for appliances and technology
3 months ago
Deepinder Sandhu
Thank you, Simran& Fred for you patience and help. Although I doubt I will ever be a customer of Curry’s again, I’m very grateful for your service.
4 months ago
Justin Martin
Box movers. Nothing more, nothing less
3 months ago
Jason Morgan
Bad customer service and inconsistencies in their returns policy
4 months ago
James Givens
Not the greatest staff experience. Impossible to get help as everyone seems to be busier talking to their friends.
During the checkout, the lady just kept talking to her friend while doing the transaction. Not a hello, goodbye or thank you
5 months ago
Sean Ormerod
Brilliant place good atmosphere great customer service value for money.
4 months ago
Eliesha Nick
We had all the information that we needed to know
3 months ago
Hyeonwoo Cho
Very rude staff! I was waiting behind a lady which was sealed with by two members of staff, they saw me standing there with the box for ages and then the girl came to the till and one of them just came to her and served her! Basically ignored me!!!!!!! After I said I was standing here for ages she said to me: the que is here(which was basically next to the girl they were dealing with). First it doesn’t say where’s the que, and second, she saw me standing and pretended she does something else! Very rude, do not recommend!!!!
4 months ago
Viridiana Lopez
I needed help with my computer. I pay a monthly fee for support and from the central I’ve been ask to take the computer to the nearest store to have it repaired. One of the customer service member was helping me when the supervisor arrived and told him directly “send her home to do the updates”. He kept being very rude to me so my partner asked him to stop. The supervisor started shouting at us and ask us to leave the shop without any solution for my computer and making me feel terrible bad as he was very agresive. This is definitely not the treat that a customer would expect to receive when coming to store.
1 month ago
Nicole Wyatt
Very disappointed. Poor customer service.
No ethics, and it’s a shame to have such unqualified staff for Curry’s.
I visited the store twice hoping to buy a MAC and let down by the staff.
There are many qualified people out there desperately looking for job, and yet, you find companies like Currys hire the unprofessional and unqualified people.
1 month ago
Atri Singgih
Has all of the main tech products, but the prices are high. Good place if you need something now and can't wait for shipping.
3 months ago
Kriti Dutta
Great stuff great price and great products
4 months ago
Dawn Harrienger
Its close by and have great customer service
3 months ago
Nick Gaubinger
Personnel retail is dying, not many options to choose from, more pricey than online, less choices then online.
2 months ago
Patrick Nolan
Lack of staff so I gave up waiting to get served so I left.
5 months ago
Yaguang Sun
Staffs are friendly and very helpful. Best Currys I have visited ever!
7 months ago
michelle ji
If you get something delivered be prepared to wait a long time before being served.
1 month ago
Shreelata Suresh
Loved it might be buying a gaming pc
2 months ago
Janet Mcdougal
Warning! Always check what you’re buying from this store before you leave! The worst experience I have ever had buying an item. I’m long time customer of Curry’s. I went in to the Westfield store today during my lunch break to buy a pair of apple AirPods. I opened them as soon as I left the shop and was surprised to find the AirPods were not as I expected. They looked to be a counterfeit and the case did not even have the right type of socket for the lightning cable.
I returned to the store within 5 minutes of leaving to report this and to have the item checked over. To my shock, instead of apologising to me for selling me a counterfeit product, I faced an inquisition from several members of staff who were insinuating that I was somehow trying to cheat them by replacing a counterfeit pair of AirPods I had hidden on my person. I am a honest person who would never do something criminal, and I can damn well afford a pair of headphones.
Eventually, the store supervisor agreed to replace the counterfeit item for me, after me being treated with suspicion and contempt by other members of his staff. There was not once an apology to me for the selling me a fake item, not for the way they treated me.
I was gobsmacked by the fact Curry’s, what I always considered to be a reputable store, could sell its customer a counterfeit product. I was left angry and exasperated by the way I was treated. I intend to make a formal complaint with Curry’s customer services.
3 months ago
Tammy Jean
Promotional prices on many products, very nice service.
5 months ago
Linda Cux
Nice place and the stuffs are very gently
3 months ago
LO VE
Good service
9 months ago
David Rayis
Bought earphones; stock is scarce but decent.
1 month ago
John Dzera
Its the worst currys in whole London, please go to a different currys store.
Worst customer service ever.
3 months ago
