Homebase - London Streatham Vale (including Bathstore)
Home improvement store Homebase - London Streatham Vale (including Bathstore), 100 Woodgate Dr, Streatham Vale, London SW16 5YP, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 100 Woodgate Dr, Streatham Vale, London SW16 5YP, United Kingdom
Website: homebase.co.uk
Phone number: +44 345 640 7653
GPS coordinates
Latitude: 51.4171979Longitude: -0.1358577
Location on the map
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reviews
Bill Taylor
In difficult circumstances this store is doing very well.
10 months ago
Lhm h
Due to social distancing measures only a limited number of checkouts are open which can cause quite significant delays in paying for goods
8 months ago
alyssa bronner
Workers helpful. Fully stocked.
2 weeks ago
Vicki Robinson
It is a good DIY and garden centre store well stocked. Everyone is always very nice and helpful there. It's never too busy, a good car park..
7 months ago
Merritt Wiseman
Got what I need it at decent price.
8 months ago
Audrey Cox
The rudest staff I have ever encountered in a retail store. I was witness to staff essentially bullying a customer, I couldn’t get out of there quick enough.
10 months ago
Melissa Hendrian
Just rung them to check if they had paint pot I'm after as I have run out and need one to finish the job. My local store had run out and didn't want to make unnecessary journey 25mins away because of lockdown. Young man who answered said he wouldn't check on shelf and had to go into store! Then whilst I was in mid sentence he cut me off!! He should count himself luck he has job atm
3 months ago
Beverly Smith
Stupid prices low staff numbers
9 months ago
Mary Lyle
We went in to look at the storage boxes which seemed to be all over the place and mixed up. The floor staff very helpful and pleasant and sorted our request. Shame the same couldn't be said for a male manager. Who was rude to a member of staff we had stopped to ask help us. Walking past and berating them in front of us for not doing the task he had set them obviously because they had stopped to help a customer. Was embarrassing for us and them...Hello we are the customer we come before anything else and he seriously needs to learn some manners this gives the company a poor image.
2 months ago
Terry Bryer
Good shop and nice stuff, but don't even try to use their DPD drop off service. The staff is not trained well and very often say that "the system" doesn't work rather than help..
2 months ago
Ahado Abdi
I often use this store since it's fairly local and usually has parking spaces available. It sells a good range of paints and related products. However the stock and range of timber and construction products is limited. It has a garden section with a range of seasonal plants, often there are bargains to be found there. The store has a wide range of hardware products and some furniture. There's also a kitchen and bathroom section upstairs.
5 months ago
Aimee Stauth
Not very well stocked/ and do not have the same variety as argos for example when comes to home accessories
2 months ago
Taylor Wimberly
Big store with a good garden section. Get there on a Friday if it's bank holiday for the best plants. Plenty parking
2 months ago
Lynsey Davidson
Bit messy in there but can get some cheap and nice bits
9 months ago
Sheree Hagans
Depending on what you are looking for, this is an essential store
11 months ago
Travis Beabout
Very helpful by staff
6 months ago
F H
Really gone down hill since they sold out. No customer service desk so have to queue up at normal tills which are almost always busy holding the queues up even more. Wallpaper displays are practically empty, other sections are low on stock. Prices are not always available. Online stock check is not updated most times. Plenty of times I've ordered and not in stock even though it says it is. Wouldn't surprise me if this place closes down soon!
2 months ago
Sarah Hamouda
So slow.
2 months ago
Lisa Benson
Helpful and courteous staff. Good range of goods
5 months ago
ANONYMOUS Crew
Good Amazon picked up !
9 months ago
Ashley Richards
Really gone down hill. Plants were a bit dire
3 months ago
Josette Jones
Everytbing that i wanted
6 months ago
Rich Toth
It’s an ok place to buy some indoor and outdoor plants as well as tools needed to finish or renovate an apartment. Got some nice pots fitting the plants I bought for my home. They have recent price and offer help in most of the sectors. I recommend the place if you’re looking for some garden plants.
2 months ago
amar saini
Didn't have what we needed but good alternative suggested. Appreciate the cat makes it more homely but I am allergic so weary of having a reaction. Traffic is a bit annoying around the area. Other than this good store and staff.
2 months ago
Corey Taylor
Too long queue.
1 month ago
Janani V
Very friendly staff and very well organized.
3 months ago
Robyn Bel
Nice and tidy. Easy to find something. Very helpful staff!
3 months ago
Holly Ball
Not very helpful. I asked if they had any flower pots the same answer if not on the shelves we don't have them. Did not bother to look in the storage area. Very disappointed.
0 ratng
3 weeks ago
Monier Alduais
A large enough home and garden store. Split level downstairs paints and lights towards the back gardening and plants on the back yard. Upstairs is more the home side kitchens and other stuff. Normally will have offers around the holidays
3 months ago
Monica Erwin
It's a Home base! Exactly what you expect...
11 months ago
ST K
Really disappointed with the experience. Bought a garden furniture set online - they phoned me to say they only deliver on Mondays. I had to take a day off and cancel an upcoming garden party because of this. I didn’t think too much of it - took the day off and the driver called at 1pm to say he’s on the way. At 4pm he still hasn’t shown. Phoned the store and they said he came but no answer - which couldn’t have happened because I was in my front room the whole time. They said they would call me back but didn’t. I made a formal complaint and they came out to deliver again. Again no one pitched up and when I called them they said they came and waited 15 mins but no answer. They then said the driver is honest and has no reason to lie - but neither do I, I need the furniture for my party! I was so annoyed - will probably never buy from them again!
2 months ago
Jeremy May
Local DIY Store
6 months ago
Maxime Godbout
Nobody knows anything in this place. Especially if you visit over the weekend. Poorly stocked. Once the Asian manager promised to give me a compensation, which never happened, then upon enquiry I learnt, he has left.
5 months ago
todd aron
Always helpful
4 months ago
TONIE DEMISANA
Rubbish stock, poorly staffed
6 months ago
Andrea Roque
Excellent good quality products
3 weeks ago
Balaji Sundaravaradhan
My wife and I popped into Homebase in Streatham vale yesterday to look at garden furniture and garden equipment and we were both very pleased with the attention from the sales team , in particular Gill, she understood the product and availability and certainly made our mind up regarding what to buy. Just have to save the money to pay for it now. Thank you
3 months ago
Josh Evoy
Nice and big
4 months ago
Jonathan Quinton
Good social distancing in place..
1 month ago
Andrew Effrat
Not helpful to older people to carry heavy thing to car.
9 months ago
Amy Wilson
Great store nice helpful staff all you need for DIY plus check out the new bath rooms opening in December ????????????
2 months ago
Princess Mishapish
It was ok, no queue, never a very tidy shop though, lighting seems dim and it looks a little unorganized.
1 month ago
Kirstie Choo
Today my family and I decided to visit our local store in the evening as we were preparing for the Chinese New Year.
Upon arrival we was greeted at the door by a lovely gentleman who kindly directed us upstairs.
We decided to browse upstairs in the showroom as we are currently undertaking a refurbishment.The showroom was nicely displayed, the bathtubs were filled with rubber ducks along with the stunning shower suites.
We was looking for a towel rail, there were loads of choices but limited stock available on the shop floor.
We needed some assistance, however there was no one readily available that we could see.
I was walking around on the showroom floor to find some advice for at least 10/15 minutes. I then saw a lady at the showroom desk although she looked inattentive as she was on her phone.
I enquired about the towel rail which I could not locate. Without even hesitating to get out of her seat, meet at eye contact or to even ask what towel rail I wanted, I received an abrupt response, ‘Whatever is out is out’. As a representative of the showroom, I anticipated for at least another alternative or some assistance, however her delivery in customer service was appalling.
As we continued our shopping upstairs, we came across a storage unit for our shower room (at this point we still hadn’t been approached to acknowledge if we needed any help). We decided to buy the storage unit and realised we needed a basket for all our other shopping. I went back downstairs to get a basket as there were none available upstairs.
We’d been informed by previous staff that the rubber ducks, which were complimentary, would be available to all parties in the group. Whilst placing our items in the basket which had a combine total of over £100, we were embarrassed and brazenly informed from afar with the question ‘How many have you got there?’ The lady at the desk who was referring to the rubber ducks made us feel as if we were partaking in a form of criminality.
I replied back with ‘we have four rubber ducks’
She then replied with ‘’You’re only allowed two’’
Please also note that she was sat during this entire time whilst shouting from her desk to where we was.
I was mildly amused at the fact that she was more interested in us acquiring a couple of complimentary rubber ducks than providing the level of service that one would expect.
This only adds to our level of displeasure that my heavily pregnant sister felt compelled to have to assist with all our items. The lady at the desk could clearly see us struggling with our afore mentioned items. As a basic level of courtesy, I would’ve anticipated the lady at the desk to enquire if we needed assistance. Due to our frustrations, I asked for her name which is Rebecca.
This does not detract from the memorable service received from the team members on the ground floor. Danielle, who kindly gave us a discount voucher, was extremely helpful and lovely in which was greatly appreciated.
Unfortunately, due to this level of service, we will be looking at alternatives for the refurbishment of our home.
7 months ago
Uriya Tenenbaum
This store has a good selection of products with good stock levels. Ample parking. I've been really pleased wiyh service when I've visited
2 months ago
Kelley Padgitt
Becoming trendy instead of catering for DIY the paint area is getting crappier by each visit
7 months ago
Vlog City
Nice staff but very congested and odd system of having to queue for customer services in the line for tills.
2 months ago
Gloria Badiner
Nice homebase, not too far from the station.
5 months ago
Georgi Kirkov
Find what I was looking for
But there is not a lot of everything
May have to go to B&Q
3 days ago
Charles Lindsay
Not enough staff
1 month ago
Vic Tyut
Good store. Til staff very rude. Never a please or thank you from the same lady thats been there years.
3 months ago
