Swoon

This brand is absolutely a disgrace to deal with. We purchased a sideboard in late November 2020, which the item at the time of purchase was showing “in stock”. So we were expecting the item to be delivered within 7-10 days, then we got an email saying it would be delivered shortly after new year. We then chased them again a few days before Christmas, their reply on the 17th of December was it would be delayed in mid May 2021!!! Why would you lie to your customers on something that you don’t have?! We understand that brands nowadays don’t stock their products as they used to anymore, however, if you don’t have the product, just simply put out of stock instead of lying to us and having us to wait for 6 months!!! We would never buy anything from this brand anymore, such a disappointment and dishonest brand!!!