Bathstore Wandsworth
Home improvement store Bathstore Wandsworth, 347 York Rd, London SW11 3QU, United Kingdom:
12 reviews
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Address: 347 York Rd, London SW11 3QU, United Kingdom
Website: bathstore.com
Phone number: +44 20 3478 1623
GPS coordinates
Latitude: 51.4637772Longitude: -0.1824819
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reviews
Chris Sanford
Great variety of products, good quality
10 months ago
Dave Carter
Very proactive, efficient and speedy service. Looking forward to working together.
1 day ago
Jalen Wilson
This was the first time I had done anything like this and had no idea what I was doing. Chris and Alex both were extremely helpful and knowledgeable. I had a small budget as this is my first house and was worried I would have to make sacrifices but Chris cleverly designed my bathroom to how I wanted which I fell in love with and when the price came back a little over budget they gave me some extra discount so I could afford it. I was so happy at the end of it and would recommend them to anyone who does not know where to start.
1 day ago
Errin Sylvia
I don't post many reviews but felt I had to in this case. The staff here have really gone out of their way to help us get the bathroom we want. We received our delivery on time and complete, and had a few issues with materials mainly due to our contractors, which the bathstore team at Wandsworth swiftly helped out with. We were helped by Xavier, Chris and Cathy in store. As for the quality of goods, they are pretty standard and most come with a decent warranty. Five stars for customer service both before and after sales.
5 months ago
Julie Winter
Absolutely the most appalling company I have ever had the misfortune to work with. Don't waste your time, money and sanity on them.
5 weeks after my order, 7+ attempted deliveries and I still don't have my bathroom product. At every opportunity they will find a way to make a hash of your order. They will forget to book delivery, they will delivery the wrong items, they will lose your items, they will give your items to other orders and be out of stock. They will take your money and leave you stranded.
Lies, incompetence or a combination of both, I'm not sure. Avoid avoid avoid at all costs.
5 months ago
Luis Vitorino
Horrendous customer service!!! Went into the store with my daughter but no one even came to ask if we required any help. Several members of staff explicitly ignored us despite making eye contact.
Wouldn't recommend Bathstore in Wandsworth to anyone.
6 months ago
Benjamin Cronin
So happy we went with the bahstore in Wandsworth, Chris especially made the whole process so hassle free and easy and designed us a beautiful bathroom. Couldn’t have asked for better customer service. Really pleased and will definatly be returning :)
3 months ago
Carina Monje
Awful company and fitters!
1 week ago
Alexey Semenkov
Absolutely brilliant. Outstanding customer service. Always come to this Bathstore rather than the Balham / Clapham Bathstore, which is awful.
4 months ago
Molly Glaser
Customer Services are terrible. Unhelpful and rude. Tried to get a replacement part and the very unhelpful Jamie didn't want to know. Even though the item is on their website - it took all my sweet talking to get her to even look it up on the Bathstore website. In my experience, you pay for a Bathstore product but it you expect to have spares and support for longer than a couple of years, you're in trouble. Don't bother
4 months ago
Angela Earick
Honestly the service was pathetic. Whilst I had lots of help from the workers in store, they delivered the wrong sink to my house 3 times and then, when they finally delivered the correct sink, they had chipped a section off the corner! If I ever do another bathroom I can guarantee I won't be coming back to the bath store.
5 hours ago
Iquan White
Useless staff
5 months ago
