Compu b
Computer store Compu b, Selfridges, 400 Oxford St, London WA1 1AB, United Kingdom:
32 reviews
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Address: Selfridges, 400 Oxford St, London WA1 1AB, United Kingdom
Website: compub.co.uk
Phone number: +44 20 7318 1361
GPS coordinates
Latitude: 51.5148656Longitude: -0.1523612
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reviews
Carly Clarke
I went to this shop today. Very disappointing.
They had none of the M1 MacBook Airs on display, everything is password protected so the customer can't actually explore the interface (why? Apple stores don't do this) and the shop assistants don't look like they want to be there.
Next time I will just go directly to Apple...
1 month ago
Chris Andros
Trash customer service. Brought an iPhone online. Its been a few days and im yet to receive any information regarding despatch and delivery. I tried contacting but its impossible. Dont waste your time with Compu B, their whole business model is selling customer service and they still dont do a good job.
7 months ago
Douglas Morgan
Nice novelties regarding technology. But regarding PC hardware/ monitors they only have 2 set ups. Expecting more from a store like Selfridges!
11 months ago
Taylor Bishop
Great place highly recommended such a nice brands to see all together
10 months ago
Derek Poehlmann
The staff is not as helpful as in the other Apple stores around London. Better go to the Apple store on Regent Street.
3 weeks ago
Jaime Mastrogiovanni
Had a faulty charger - still under warranty. They said they would test it before they gave me a replacement. It took 10 days! Their repair services may be good but 10 days without my laptop for this seemed ridiculous!
3 months ago
Yosef Amrami
This is a large space at the basement of Selfridge's dedicated to technology. There's an Apple section with all the iPhones iPads and Macs. Their Windows laptops section is pitiful: a large selection of Asus laptops and not much else. Everything is overpriced and I would advise everyone to do their research before buying anything.
3 months ago
Chipego Phifer
Went there seeking information, and received such a terrible customer service.
I didn’t even finish my question that I’ve been sent to the apple store by an arrogant sales assistant that probably fits better in a bodybuilding gym than in retail. He didn’t even looked at me and was absolutely not busy as standing there hands in his Pockets.
I went to an apple store and they sorted my problem within 5 minutes.
So a recommandation if you plan a visit: don’t waste your time and go straight to an apple store.
3 months ago
Shonda Oliver
Good service in general, although Fouzan is particularly unhelpful and rude. What is with the attitude? Would recommend going to anybody but him.
3 months ago
Aiham Anter
From now on I will only buy Apple products from Apple directly. It took 3 weeks to be told Selfridges Compu B cannot fix my Apple product. It is a waste of time and money, and as a bonus the staff is unhelpful and rude. Lesson learned.
4 months ago
Jon Garcia
A lot to see. I loved the charging area
2 months ago
Corey Cormier
I've been to Compu B on three separate occasions in the last four months for three unrelated problems and each time the technician, Hercules, helped me resolve the issue. Although the first couple of visits had been for consultation rather than for an actual repair, my third visit had in fact been for a repair, and I only had to stand by 15 mins before Hercules returned the device to me, restored to its pre-malfunction condition. Thanks again for your professional service, Hercules!
3 weeks ago
Sunita Sohi
Tried to charge for fixing an Apple fault which was on manufacturer recall, refused to fix it without payment, and then tried to charge just for looking at the fault. Awful service
3 months ago
Will Westmoreland
Booked a same day appointment at a precise time for a new battery - turn up and they say they will return my phone in 10 days?! Welcome to the 1990s
6 months ago
Bruce Soper
Love this selfridges
3 weeks ago
Raj Sangha
Just as expected pretty self explanatory nothing special.
3 months ago
Jordan Bischoff
I am complaining about the bad service that I have received from your staff member, named Koue (or Koeu), working in Selfridges store. Yesterday, I went to there to look for Apple magic keyboard. And I asked him about knowledge of keyboard. Because I want to connect with my macbook in my work station. However, he told me magic keyboard is only for iMac, not for Macbook. Also, he replied rudely 'Did you ever see someone use keyboard with Macbook? Did you?' I told him ' why not?' ' this is bluetooth tech, right?' I can not believe he doesn't know keyboard tech and Bluetooth. He answered ' I just know this is wireless' , and he insisted on his point .
In the end, I still bought this product. It wan not for your service, it was for this brand. Even, when I paid the keyboard on the till, he still said ' I told you it doesn't work definitely, but you still want to buy'. I was so upset. He let me feel I was a fool. And he as a sales assistance, he never wanted to solved and figured out costumer's questions.
As I knew, product knowledge is a basic skill for employee. However, the behavior of one member of the staff should not reflect on the rest of the company. Now, I am typing this review with THIS KEYBOARD.
Not recommend this store. Worst service ever.
5 months ago
Steve Messersmith
Friendly staff! Reasonable and affordable but service was not efficient.
3 weeks ago
Brooke Cosby
I bought my Macbook pro back in 2015 and purchased a 2 year AppleCare. I started experiencing problems with the charger, so I took the faulty charger to Compu B without an appointment. The staff inspected the faulty charger and replaced it with a brand new one immediately! I am extremely pleased with the great service. On another instance I had problems with my retina screen, I took the laptop there and got it back with a brand new screen two days later. I highly recommend it.
4 months ago
Leslie Palmer
It used to be a great place for Mac repair, but since their technicians left, don't bother going. Waste of time and energy.
8 months ago
Yulanda Akhigbe
Offers a brilliant repair service which worked out much cheaper than going direct to Apple
8 months ago
Nora Manns
Nothing on display.. no team to support...
2 months ago
GMACO G
Very helpful, polite and knowledgeable.
5 months ago
Alisa Wing
Excellent
3 months ago
Pooja Bajpai
Good place for technology but expensive for clothes
3 months ago
Shanna Nelson
The real deal
4 months ago
Paul Parda
Go to iSmash instead.
4 months ago
Richard Moore
Wow
3 weeks ago
Stephen Crosby
Save yourself the time and hassle and go direct to Apple - 3 hours wasted and my phone is in a worse state then when it went in
6 months ago
Dustin White
Worst service ever.. di not bring apple items for repair there
3 weeks ago
Oksana Harris
That Damian lad is a sort! helped me with my MacBook
9 months ago
Hab L
تحفة المعروضات الألكترونية الجديدة وملحقاتها
4 months ago
