MR Islington
Computer store MR Islington, Systems House, 383 Liverpool Rd, London N1 1NP, United Kingdom:
220 reviews
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Address: Systems House, 383 Liverpool Rd, London N1 1NP, United Kingdom
Website: mrsystems.co.uk
Phone number: +44 20 7697 2200
GPS coordinates
Latitude: 51.5447943Longitude: -0.1076663
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reviews
Laura Weigler
Fantastic service from Anton and his team. They made sure Apple covered the cost of my screen repair - would have set me back £800 otherwise! Instead it was fixed within a week with no fuss.
1 month ago
Brenda Martin
Excellent service - friendly and efficient. I brought my ancient laptop for them to have a look at and they did it there and then and sorted the problem there with no charge! So kind. The positive reviews I read beforehand were spot on. Would definitely recommend.
1 month ago
Tom Gray
Hi MR Islington, I want know how much for replacing the touch mouse? Because my MacBook touch mouse has crack, keep touch with me and I will make appointment coming visit there :)
6 months ago
Taylor Buttrill
Superb personal service. Got me £488-worth of repairs free of charge, and even threw a new battery in for me too! Thanks MR Islington.
1 month ago
Zack Hofbauer
Excellent service.
The drop off and pick up slots were easy to book and available at short notice, the personnel were very friendly and efficient, and end to end the process was super quick.
1 month ago
is cr
They offer a very good service during this terrible time, picking-up and delivering your computer.
Great and efficient web chat service.
We had a problem due to a mail that did not arrive, but through their web chat service it was quickly solved.
I have to say I had a much better support from them than from Apple itself
4 months ago
Alvin Nickey
So happy with their service! Very friendly and helpful staff, fixed my macbook (2020) within 2 working days and managed to keep it within the limits of Apple warranty/consumer law so that I didn't have to pay anything (saving me approx £650!). Super grateful!
2 months ago
Sean Taschner
Finley, the guy working on my mac, has been a star. The guys here are great and very very professional. Highly recommended!!
1 month ago
janet auster
Disappointingly inefficient.
I was told to use the online booking system - so I did. I was given an appointment and told to turn up with my computer - so I did.
The whole place was shuttered up. And no one seemed to want to answer the phone.
I'm sure they'll have a good reason for the closure - but updating the booking system would be helpful!
2 months ago
Jason Mahrt
Just received my Mac Book Pro back from MR Islington and I cannot tell you how happy I am with the service. Anton on the front desk was charm personified and I now have a fully functioning laptop after only a few days. Thank you all so very much and I shall certainly be recommending you in future.
10 months ago
Linnet Way
Superb service with regular updates. My macbook developed a faulty screen, dropped it off and picked up fully fixed in about a week. They did advise up front that it would probably take this long as they were very busy.
3 months ago
Magda Beyley
So I got Covid last month, and for some reason while laying delirious in bed I went in a panic thinking that I was going to leave without having rated these guys lol. 10/10! Super friendly, fast and efficient service.
1 month ago
Maydelin Brito
Awful service and very overpriced. Had my laptop for two weeks and weren't able to complete a simple hard drive reformat + installing new OS on my mac. Wanted me to provide the password to my laptop, giving them access to all my auto-fill credit-card info and personal photos/documents over email, without confirming it would only be used in the context of repair. I declined to give it over email and called to give the password over the phone. Was told the password request was a mistake and they didn't need it. Went to go pick my laptop up and they charged me, even though they didn't do any work because apparently they did need the password. It was me that realized they didn't do anything to the laptop and needed to ask for a refund. They also wanted to charge me 70£ for a 40£ external drive I already had.
;TLDR: not organized to get the work done, super high prices, low data security measures
4 months ago
Jen Harding
I recently had to take my macbook for repair here. Even though the problem wasn't resolved because the repair would've been too expensive, I was grateful for their feedback, good communication, and advice. I was particularly impressed by Anton at the front desk, who makes every effort to make you feel that you matter, and to give a friendly service at a time when news like having to buy a new computer is not what you want to hear.
7 months ago
Jennifer Huls
Amazing service - wouldn’t hesitate to recommend these guys.Anton especially was incredibly understanding and supportive in helping get my macbook fixed ( screen failure due to backlight issues apple have recognized on some older models).Great communication all the way and i always felt i was in safe, professional hands - which is what you want to feel when you’re handing your laptop over! Thanks again guys!
4 months ago
Frank Vennix
Great service! Phoned in and booked our Macbook in for repair, dropped off a few days later and within a couple more days, it was ready to collect. At our amazement, we didn't owe MR Islington anything, they had fitted a new operating system for us and reset everything, for free. Can highly recommend, thanks guys!
6 months ago
Iris Rozier
Very knowledgeable and unbelievably helpful. They managed to give me a free repair under consumer law (which would have cost me over £700!). So impressed with them, highly recommended.
8 months ago
None Ya
Amazing work from Anton, and the team - repaired my Macbook with speed and updated me all the way through the process.
Thanks!
4 months ago
TurboChicken
Lovely guys that have fixed my mac a few times and haven't charged much at all, really honest and friendly!
3 months ago
laxman karateschool
I’ve had a MacBook Pro that’s out of action for a year, pre covid I took it to an Apple Store and after waiting quite a while a staff member who was clearly quite busy and also pretty rude told me it would cost at least £120 to fix, possibly up to £400. I said I’d need to think about it.
The Mac then lived at the back of my cupboard until earlier this month.
One online booking form, a courier pick up and drop off later, the Mac is fully fixed for £30.
Couple that with excellent customer service from Conor and it’s safe to say I’ll 100% be using MR Islington again.
4 months ago
Ivan Ivanov
I recently got my Macbook Pro repaired from MR Islington and I am very satisfied with the service provided. My laptop crashed during the lockdown and it was so difficult to get it serviced from the Apple stores, where I usually visit. MR Islington was suggested by Apple customer service and they are extremely helpful and professional. The issue was diagnosed in two working days and the laptop was serviced in a week's time, which I feel in the current situation is extremely commendable. I am provided with updates regularly and my overall experience has been really good. Charges are also quite fair.
6 months ago
Bailey Cheek
Really impressed with these guys. First time I’d used them but will not hesitate to go back if I need any apple related help again.
Friendly, knew their stuff, really quick turn around and absolutely no up-sell or embellishment of the issue/price whatsoever.
Thanks guys
3 weeks ago
Derrick Freeman
Helpful and friendly staff. It was an efficient process from start to finish, even considering the current climate!
5 months ago
John Tyler
Thanks Anton - you were very sympathetic to my request at this challenging time and accommodate it promptly and without a charge. Kind regards Leo
3 months ago
Gregory Herman
Last year this team replaced my phone battery urgently and were fantastic. This month I took in my super slow Mac and I now have a supercomputer! Cannot recommend these guys enough. So grateful to have them nearby. Friendly and helpful.
3 weeks ago
Chelsea Cooler
Amazing service. Friendly, informative, engaging and courteous staff.. Safe and clean environment mid pandemic with good protocols.... Efficient and helpful email correspondence. Highly recommended.
Salute!
11 months ago
MANDI HENSON
One of the best customer service that I ever had , they go over and beyond to fix problems and they didn’t charge me for the repair. Quick and super efficient. Thank you again
6 months ago
Marian Langhus
I sent my flexgate issue on macbook to get fixed, i was told repair was going to be free and so i sent in my laptop. And then they sent me an invoice for £700 pounds, i told them i no longer wanted to fix the screen but they said in order to release my laptop id have to pay £90. I figured since i was going to have to pay almost 1/7th of the fixing price i might as well just get it done. Paid £700 for the repair. Mind you my laptop was in perfect condition other than the screen before i sent it in. I was using it with a second monitor and it was working fine. After i got my laptop back after they supposedly replaced the screen, it keeps crashing. Something that would never happen before. Now it keeps crashing whenever im on zoom or try to export a video on premiere pro. They claim that it was coincidental but I never had these issues till i sent them my laptop to get “fixed”. Please save your money. And send it to either apple directly or at this point a third party service will probably be way cheaper and more reliable. Please go anywhere else but here.
4 months ago
Carl Schwope
I booked an appointment an hour prior so couldn’t reach on time. But they were okay with it and looked into the issue. They mentioned that if the issue couldn’t be fixed I would get a replacement phone. And got status updates via mail & sms and got replacement phone on promised time
8 months ago
Kiara Eickmeier
Mr Islington were very professional and prompt at this pandemic time my Macbook was picked and dropped before time at my residence.
I was worried as my warranty was expiring in few days and I was very worried about the repairs
I strongly recommend them for any repairs or part replacement
Cheers!!
5 months ago
Tina Hartman
Anton at MR Systems Islington was fantastic. Went above and beyond to get me the best outcome. I never write public reviews but he saved me a ton of money and turned around the repair super quick. Really appreciated it. Thanks Anton!
11 months ago
Donna Colelli
Received my macbook pro a few weeks back, i was served by anton, i took it there on the 13th November and got it back a week after, it was working perfectly! i was served by Anton who had the best customer service ever and was so lovely! Definitely recommend bringing your apple products here to get fixed!
5 months ago
Toni H
Took my Macbook Pro in for a keyboard replacement under the Apple programme. The staffs are very friendly, very professional and efficient. I am kept informed through out the process and my question promptly answered online. I receive my serviced MBP after only 4 days which exceeded my expectations.
10 months ago
luana gregorio
Great service!! Fixed the unresponsive screen of my iPad in very short time! The staff are also friendly and helpful. Thanks a lot!!
6 months ago
YESHASVI M
I came in to MR with a broken Mac in need to major parts to be replaced and Anton went out of his way to make sure I talked to Apple directly and try and get some money off the parts, as I’ve only had the laptop just over two years. I did so and managed to get all parts free of charge. Without his kind suggestions which he did not need to do, I would have been stuck with a hefty repair cost which would have made my currant situation very difficult. Incredible service and could recommend them any more. Thanks again to Anton.
7 months ago
Jim Burns
Excellent and friendly service, particularly from Antione who ensured my brothers Mac laptop was fixed in no time at all.
7 months ago
Directory Websites
Excellent service. They were really helpful and didn't charge although they probably could have. Honest and quick. Thanks again! A*
11 months ago
tim goedken
MR Systems have been life-savers to me over the years. Jason, Ben, Anton and all the team are always supportive and totally professional. I'm so lucky that the Islington office is within walking distance of my home!
10 months ago
T Love
Definitely recommend to anyone who wants great friendly, supportive service! Most importantly this people are humans and they understand your problems and they there to resolve them not to create extra more!
Very polite and knowledgable staff, fast service!
1 month ago
Zendith Cruz
I would like to extend a big thank you to the team at MR Islington. A special thanks to Anton, Ben, and Anna for their exceptional services in these times of crises. You guys have been life savers, for a student as literally my life depended on the device. The whole process was practically effortless, from the initial pick up to the final delivery. I can't thank you enough !!!!
2 months ago
gayathri pandurangan
MR repaired my laptop keyboard, which had been getting gradually worse until two of the keys came loose. They picked it up during lockdown, repaired it and brought it back.
They were friendly and helpful - especially Will, who was awesome. Would definitely recommend, and will use them again if ever I need an Apple repair!
11 months ago
Don Stroub
Third time I have visited Mr Systems and have always found them to be extremely helpful and professional and I was delighted with the service, particularly with Anton who is the first point of contact in the shop
First visit 2 years ago was to bring my 2013 MBP back to life by replacing the old hard drive and installing a new 1TB SSD and upgrade my Ram to 32Mb. Its still running as new today. I recommended the same to a colleague who was equally delighted.
Took in my three month old (2020) MBP last week as I was having problems with the key board and received it back today as new, keyboard having being completely replaced.
Can't recommend enough.
2 months ago
Perniece Moore
Highly recommended. The store has great safety measures during this time of Covid. Staff are knowledgeable and friendly. My macbook was repaired very quickly. Communication for appointments and pickup were very clear. Overall experience was very pleasant, thanks a lot
2 months ago
Benji Horning
Fantastic service and so quick!
3 months ago
Theresa Marko
Greta fast repair thanks guys!
5 months ago
wieeueeMaria Hernandez
Smily, very knowledgable and helpful staff, it’s the third time I use their services and very happy with the result as usual. Thanks MR team!
9 months ago
Chip Tredway
Legends! Amazing service
1 month ago
Jim Sciulli
Great service! They were really quick checking my laptop repair and were really helpful and efficient. The team I spoke with both times were really helpful. Would definitely go back to them with any other apple issues.
6 months ago
Rae Hill
Really fast response time and nice staff. Definitely go to for Apple repairs.
4 months ago
Sylvia Seklecki
These guys repaired my laptop SUPER fast, they were super accurate with the assessment and super friendly/polite. They made me feel reassured and secure handing in my baby, my life IE my Laptop!! I even got my laptop fixed for free due to some regulation thingy which was a huge bonus/surprise. Thanks so much guys will always recommend you and come back here if any issues with anything in the future. Can’t Thankyou enough. Cheers
3 months ago
