Loake Shoemakers
Shoe store Loake Shoemakers, 39C Jermyn St, St. James's, London SW1Y 6DN, United Kingdom:
50 reviews
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Address: 39C Jermyn St, St. James's, London SW1Y 6DN, United Kingdom
Website: loake.co.uk
Phone number: +44 20 7734 8643
GPS coordinates
Latitude: 51.5082080Longitude: -0.1376404
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reviews
Shabnam Khan
Thanks I em happy
1 month ago
Keaton Guess
I have to say that writing this review is really disappointing after so many years of good service and happy feet from always wearing Loake shoes.
In February 2019 I returned two pairs to Loake for repair and refurbishment, one pair arrived back safe, and the other see to have been lost at the Loake factory, although after complaining they eventually said they were beyond repair and kindly sent me a replacement pair.
However, this was February 6th 2019 and by June 2019 they were falling apart!
I returned these to the London Store on Saturday to be told they would need to return them to the factory for inspection! In my opinion good service would have been..
Many apologies sir we recognise these shoes are only 4 months old and immediately on the spot replaced them.
Poor Show Loake!
2 months ago
Jeremy Pinkham
Favourite shoe shop!
2 months ago
Eric Sigfrinius
Fantastic experience with Magda today. AAA+
9 months ago
Mark Diaz
Top quality shoes - you get what you pay for
11 months ago
Madison P
Went here to find some shoes for my wedding. Des served me and helped me find the perfect pair of shoes, politely putting up with my difficult feet and trying 5 (!) different sizes! Amazing service and some of the most beautiful and comfortable shoes I’ve ever worn.
2 months ago
Charisse Shaw
A very "real" shop. Friendly staff who completely understand the heritage of all the products they sell. Amazing selection of leathers and some really beautiful one-offs. Really worth a visit for boots if you're in London.
2 months ago
Brittany Greenlaw
FELT DECEIVED.
Went there today to buy a pair of derby shoes 8 1/2 the guy went to get them and he gave me the shoe after telling him they feel small he said it was a size 8 that size 8 is coming up large ,it seemed like he was trying to sell me anything I felt he was trying to to deceive me just for a sale
2 months ago
Suzanne Lafever
one of the best shoemakers in Britain and the world ???? at large. I am very proud of them.
6 months ago
Maria Drieghe
Fantastic service, knowledgeable staff,great quality shoes.
3 months ago
yolanda meadows
Excellent service, great products
1 year ago
Arunkumar GV
You cannot go wrong with Loake, first class service and shoes. 10/10
2 months ago
Matthew Walsh
Incredible service for fantastic quality shoe!
I went in store on Friday found the pair of shoes I loved! Problem was they did not have my size in store. I was advised that they will have the shoe brought into the store the next morning!Knowledge of the staff was impeccable. They knew their product and gave me the information I needed without hesitation!
I would highly recommend the store and the product. The newly introduced loyalty program for shoes is a brilliantly simple idea that I have not come across before.
Well done Loake Shop, Jermyn St. I tip my hat to you!
7 months ago
Carolina Abel
Even though I wasn't buying in that store. Top notch service from the lady (sorry didnt catch her name) providing help. Helped with measuring and fitting in the show picked in another store. Just wish i could afford the shoes on a regular basis!! ????????
3 weeks ago
tyt shaw
I visited Loake this afternoon and the staff were extremely helpful, service was top rate and advice/information was very useful. I selected a pair of Trinity's from the 1880 export range and they are classic but also suitable as contemporary wear. Highly recommend a visit.
4 months ago
Beth Roney
First stop here, excellent service everytime, wish you had ladies shoes
2 months ago
Andrew Smith
Loake make great shoes. We all know that. However, the service here is really good. I had sizing issues and I never felt there was a hard sell going on - try were just interested in helping me get the right shoe, or not at all.
6 months ago
emmanuel nkengla
Be careful, Loake do NOT allow shoes REFUNDS to the SHOP. Even having bought the shoes at the shop, they asked me to send them via Royal Mail to their Head Office to get the refund, not following UK rules and even saying that at the back of the receipt.
Unacceptable Customer Service team. See Pic Attached.
3 months ago
Jose Irizarry
Gutted. I love Loake shoes and boots and have multiple pairs. I normally buy from Peter Bullocks in Nottingham (which is outstanding) but wanted to visit Loake itself. Based on reviews etc I expected excellent customer service and a good range. Sadly, there was neither. No consultation or discussion re lasts etc when I brought them up, and I felt the staff were quite dismissive and pushy...I wasn't even offered a shoehorn to try the boots on! I still love Loake as a shoemaker, but as a retailer it is sadly lacking.
8 months ago
Strange Roamer
Great and helpful staff made my experience pleasant when I didn't find my size. Quality of their shoes is above the average.
2 months ago
Thomas Thebarge
I bought my Loake Bedale boots at this store almost six years ago. They are worn at work for the 6 colder months of each year and have been re-soled once (send them away to the factory and returned in amazing condition). The service when I bought them was extraordinary; I tried on 6 or 7 identical pairs until the staff were satisfied with the way the perfect pair "creased" correctly. A revelation in detail & service.
8 months ago
Kay AK
Good range of high quality shoes and boots
3 months ago
Roxxy J
Great quality shoes for decent prices. I especially recommend the 1880 series, they all have Goodyear construction (so they will last forever) and look really sharp.
Also, the service in the shop is top notch. You can try any number of shoes you want and they always remain nice, they will also deliver to any UK address for free, which is very convenient if the shop happen to be out of stock or if you're already overloaded with shopping bags.
5 months ago
Atik Faysal
I have 3 pairs of loakes all bought online direct from the factory in Kettering and they are the best shoes ever. Looking forward to my next purchase for my sons up and coming wedding. Thank you Loake.
3 weeks ago
Andrea H
I bought a pair Loake last year, the laces wear off and I back to the shop to buy a new one. The gent with glasses help me with welcome and replace it for free. This the best service I had since my shoe experience not even other super brand. I will come back for another pair and recommend to friend too. Thanks
3 weeks ago
ANDREW Gaston
So helpful and able to give the best advice
2 months ago
Alex R
I have large and wide feet and usually struggle to find shoes I like. The Loake team helped me do that! Great service, awesome products, those guys have a real passion for shoes!
4 months ago
Jackie Bebenroth
I usually shop at Russell and Bromley, however popped into this London store and was helped by a lovely gentlemen by the name of Anthony. This shop not only has their shoes down to a tee but the customer service is outstanding. Highly recommend!
7 months ago
Uri Rydyr
I had been here once before to buy a very nice pair of shoes which I love. Since moving around the corner it seemed to be a bit different - it was difficult to understand what his recommendations were. At one or two points he spoke rather harshly to his staff (possibly as a joke) and it took forever for me to get recommendations about the fit - the assistant had a different viewpoint to the manager but kept changing her mind. I like the shoes but the service wasn't great!
6 months ago
Detra Wright
The store manager sold me a pair of Loakes a year ago, reassuring me that the 7 he was selling me was the perfect fit for a man with size 9 feet ("they have to pop as you put them on"). I didnt intend for the pop to be my metatarsals. Another friend of mine had exactly the same experience. I'd avoid and spend the money elsewhere.
6 months ago
Jason Hicks
Bought a pair of classic black oxford toe caps at Loakes Princes Arcade couple of months back (moving/moved to 39 Jermyn St). Excellent service - the salesperson had top notch knowledge and was able to recommend the most suitable "fit" and "last" and the right shoes simply after measuring (and presumably looking at) my feet. Only (minor) negative from the purchase experience was it felt a bit rushed but perhaps it was quite near closing time..
6 months ago
Mao Mao
Excellent shop with superb service. It might appear small at first, but offers a great range of classic shoes for Him to good prices for products made in England.
3 weeks ago
Ezra Lange
Probably the most helpful and affable staff in a shoe shop I have ever come across.
3 months ago
Kelly Ibelegbu
Okay shoes. Much inferior quality compared to other brands in the vicinity. That one can live with. The staff is awful. Pretentious bunch of idiots. Stay away from this crappy brand and shop at the half a dozen competitors in the vicinity instead.
4 months ago
Tarun Kapoor
Small but well-edited collection of proper quality dress and casual shoes.
6 months ago
Jose Mendoza
Excellent friendly service, lovely shoes very pleased excellent value ????
6 months ago
Julio Reyes
Excellent service, excellent shoes. Occasionally, I buy other brands and always regret it.
3 weeks ago
Donisha Wesley
low quality
1 month ago
Elena Hodyakova
Just the best for quality and service
3 months ago
Rilriia Kilurden
Great advice and service. Don't get attention to detail like this anymore
6 months ago
Lele Brown
Go there
4 months ago
Tad thegamer
Great shoes, very helpful staff
9 months ago
maximys evgen
Very helpful staff
3 months ago
terah clottey
Excellent products and services
3 months ago
John Albright
Amazing shoes.
8 months ago
India Holmes
Hooked
3 weeks ago
John
Unaccommodating and patronising staff selling overpriced shoes that cant be worn on a rainy day, take 4 days to 'dry out' and take a month of ripping holes in your heels before they can be worn for a whole day. No thanks.
4 months ago
John Crump
Not all color and sizes available at the store. Friendly stuff.
8 months ago
Kris Lawson
직원들 친절하고 가격도 한국보다 저렴합니다
5 months ago
Kiza Zika
Le migliori scarpe di londra
3 weeks ago
