Harrow Council, Harrow Civic Centre

Lack of response to issues raised on their website. No phone number provided to chase up on issues raised. Made a complaint regarding their process of dealing with issues on their website and that too went unanswered.

Bullies, arrogant and incompetent. The environmental health team have no idea what they are doing. The worst council I have ever come across and I have properties all over the country.

To start off the number on the Harrow website is INCORRECT ! The bin service is as useful as a wet paper bag! They have a standard email reply to every issue but don't act on it. I suspect Harrow have got rid of the department altogether. They never answer calls, reply to email or deal with issues. I can only assume all have been sacked and the office is manned by a MONKEY!!! PS - I want to give the council a zero rating but my post cannot be uploaded unless I gave, at least, one star!

Seriously poor service run by people who genuinely think they can hide behind bureaucracy, for the money we pay in rates and other ways you should be ashamed of yourself s!

Good service overall

Talking about Miss calculation or whatever, they manage to stick £1900 council tax on my household and asking to pay £800 in 14 days? It seems they made a error from 4 years ago and 3 years ago and 2 years ago, now they want it all in 14 days. BTW I have paid £800 since last 5 months. Court? No problem I shall see you all there.

Transfered after 20 minutes to the wrong automated selection, which disconnected me. Again on hold....after reading the reviews, im not convinced my question will even be answered.

Unable to contact and terrible decisions on parking

Worst council ever no answer to calls or emails, nothing to complement about this council it's just so bad.

Overall negative. I've lived in different boroughs and I have to say this is one of the worst. Direction of this borough is turning into an urban sprawl with no character or uniqueness (with the exception of Harrow on The Hill this place is in a world of its own). Certain areas are more blessed and taken care of due to the affluent/influential neighbours and other areas are completely deprived i.e. Harrow Wealdstone. Council Tax has been hiked up considerably and I cannot see this sustainable at all. Since 1990 it has jumped 50% - an additional tax on top of the tax we pay to the government which is another point to be making elsewhere. This borough has taken new housing to another level and built on every available plot of land with flats and so called affordable homes with only a few allocated as affordable and at the same time not providing a safe, clean, value for money area to live in. Roads are getting congested as there are more cars per household with lack of parking to accommodate the increase). Byron Quarter planning proposal wants to see hundred of new homes!? How on earth are the roads going to cope! Council creates problems, we suffer and we go to the council for help and only for the council to provide a solution that is to their own benefit! Council should be held accountable and peoples views should cause a government inquiry - quite like an OFSTED - people are not happy, then there must be accountability and change. Its that simple.