Three
Cell phone store Three, 8-9 Upper St, London N1 0PQ, United Kingdom:
118 reviews
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Address: 8-9 Upper St, London N1 0PQ, United Kingdom
Website: locator.three.co.uk
Phone number: +44 20 7704 6664
GPS coordinates
Latitude: 51.5337331Longitude: -0.1060036
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reviews
Val Amber
Very good communication understood what my problem was
4 months ago
Monica Martinus
Fantastic experience, much to learn and expert tuition by experienced professionals.
Well appreciated.
4 months ago
Kevin Cozart
I need lot of changes in my deviCE. Staff members Madam Rochelle and Mr Michael very patiently and proffesiinally explained to me how to use my device, installed llnew apps after removal of which I do not need. In April 2018 I am coming to Angel Three Office to order my new device
7 months ago
brenda adams
They have one of the most affordable and accessible plans for travelers that allow you to roam 12GB of data for just £20 throughout most of European countries.The staff at this branch weren't the nicest but you get what you want after 10-15 minutes of waiting. The branch manager follows up with you to rate the customer service via text within 1-2 days of service enrollment.
4 months ago
Big Fangs
Nnenna was a Godsend. She was entirely competent and patient. She deserves to be recognized for her effectiveness.
7 months ago
Tyler Chong
Lovely service from KAT. Costumer left Dorothy and khadra
3 months ago
Lynda Pearse
NEVER NEVER EVER EVER THREE JUST MANAGED TO ESCAPE THE 24 MONTHS TORTURE !!!!
2 months ago
verma khushi
I would like to complement Three on the calibre of the member of staff (NISHA) who went to a lot of trouble, I thought, to make sure the problem I had with my ""non-roaming"" issue was resolved, unlike an experience I had in the past, not in that shop I hasten to add.I am very grateful for that and would like to think that somebody in charge would let Nisha know how much I valued her input. Thanks to Nisha at 3 Islington again.
7 months ago
Sj RLimfueco
Training centre above the Three store offering scheduled training sessions for customers, groups on mobile phone best practices, usage, general presentations and much more.
The tutor sessions are carried out by professionals in the field and many times Apple, Samsung, Huawei and other manufactures are presenting.
Customer service is key here and the experience was great - Thank You
6 months ago
Joseph Cherry
Awesome guy I got extremely good customer service the Three Agent Amjad, I went into the Islington store with my cousin and her husband to which Amjad was due to go home however he stayed, and explain the great deals three have on offer. He had great sense of humour and was very professional, and very knowledgeable. The store in general was great atmosphere really good. We got all the information we needed and a great deal from him . Would recommend this store. Thank you AJ
6 months ago
Katlin Bentley
Extremely nice and helpful staff. You Never wait too long
4 weeks ago
Lachlan Miscamble
Good service in this store prince and kez were very helpful and had very good customer service skills
6 months ago
Francis Rullan
I went to the store because I wanted to end my contract with Three.
Then I was greeted by Faryal really nicely. When I explain her everything about my plan which includes new phone and bigger data she was really happy to help me and she also changed my mind with her great offer. Even though she is working with this company for just as little as two months, she provided perfect customer service and was really helpful answering my questions.
Faryal thank you so much for getting me the best available deal for me and amazing atmosphere during signing my new contract. My new IPhone 7 is just amazing.
I promote this to my cousin and he immediately went there to get the same deal as I got.
Faryal was busy with another client however she gave attention and went over the limit. Thank you so so much!!!
Three- I personally think that you should employ more people like Faryal.
8 months ago
Vilmarie Bermudez
Terrible. I went in to cancel my account and switch from a monthly line to a pay as you go. Apparently, this is not possible in store, therefore I had to call in to a call centre and get put on hold twice, only to be hung up on and have to do the whole thing again. All in an actual 3 store. Useless. You might as well replace the shop with a phone vending machine.
10 months ago
Peter Sheldon
Very good service, we were seen straight away and got our new SIM plan within minutes. Thank you
4 weeks ago
Leland Fleming
Excellent customer service and the manager H was very helpful!!!
5 months ago
Monie Thompson
Very helpful staff
3 months ago
Denys Zhuravel
wonderful customer service ! Very helpful as lost my phone. Got everything dealt with quickly and im very happy. The young ladys name was tay
Thankyou.
4 months ago
Rita Jennings
Nnenna helped me purchase a mobile and sim package yesterday. She was super helpful and friendly, and set the phone up for me, installed app's and generally made sure I left the shop totally ready and happy to begin using my phone - nice work Nnennah.
5 months ago
Michel
Thanks today to Philipe for his help in allowing assistance for me to tether at store-using comp as no phone with me. As a 3 customer its worth bearing in mind -the 3 store is an option when problems.
8 months ago
Phil Trifaro
So happy with the service they provide for me today, very friendly stuff and helpful, Peter was the stuff who assist me and he achieve what nobody else did, thank you very much for your services and you're professionalism. :)
4 weeks ago
Shannon Jewell
I speak with meber of stuff her name is Armani, is very able and kind she help me vary well. Thanks a lot!
5 months ago
April Pilcher
Had to go in to have a number porting error fixed bc a previous staff member there stuffed it up the first time.
This second time the process took forever bc the senior staff member "serving" me was so distracted texting on watsapp the entire time!!! (I guess bc he wasn't getting a sale). Several times I had to repeat myself three or more times before he'd answer me. Got to the stage I just said "DUDE!, C'mon". Totally unapologetic. Bush league, they are crap.
4 weeks ago
Cory Barrett
Good phones, nice staff
3 months ago
Nicole McCann
Kes was extremely helpful, patient and able to offer good advice.
6 months ago
Patricia Costa
Worst service: unknowledgeable, uncommunicative, inexperienced, dishonest staff.
Cara was the rudest staff I have ever come a cross and I will not be stepping inside the store.
she is so RUDE and I don't know how she become the Manager
5 months ago
Jay Clark
Good service and attention from the staff. Do ask about any promotion to help you pay less every month or change to a cheaper contract.
9 months ago
Alejandra Cervantes
FANTASTIC CUSTOMER SERVICE FROM BOTH PRINCE AND KES
4 months ago
FREDDIE JH
I’m a Three mobile user waited half an hour and was then seen by an adviser who wasn’t interested and quoting prices far higher than e.g Virgin Media. Time to change provider.
5 months ago
Adam Nyholt
Very disappointed with the service at this store. Rudest staff I have ever encountered anywhere. Forget etiquette or common courtesy, they are outright rude with a customer is always wrong attitude. If you ask them anything about the phone in question, they say how do I know Im not a technical person, Im a sales person. Even the woman who seems to b in charge is rude. Three needs to spend more on customer service.
3 weeks ago
Nathan Steinbis
Much more helpful than ee
6 months ago
Lucas Thacker
Coldest Three customer service rep I've experienced. Go to another Three.
4 weeks ago
Ryan Koontz
Had the most wonderful experience today!
4 weeks ago
Candice Miller
Won't answer the phone - ever.
8 months ago
mary burr
Just got my upgrade brilliant
6 months ago
noie Pisutdumrong
Excellent service by faryal very polite and very caring
7 months ago
Allison Rae
Very helpful
2 months ago
Albert Matthew
OK phone shop
2 months ago
Alex LeB
The staff really "busy"..
3 months ago
Michael Brown
Network mobile industry support for the features
3 months ago
Andy Perez
Excellent Tutor I enjoyed the lesson
10 months ago
Jeremy Gillespie
Worst service: unknowledgeable, uncommunicative, inexperienced, dishonest staff. They never pick up their phone so I was made to come in 3 times this week. Put me off three forever
4 months ago
Ryan Tomlin
Blonde ladies has really poor customer service, terribly rude. No manner at all
Been with this network for three year and never been treated low like this.
4 weeks ago
Lisa Bowles
worst service i have been calling the store to find out about my pre order and nobody seem to answer it
4 weeks ago
jenny roberts
Great Service
2 months ago
Hadi Alim
Not a good service
7 months ago
Doris Hantke
Hi friends, thanks for all your help, if you get stuck with anything this is the place to go, always happy to help.
4 weeks ago
Deb Schommer
Good knowledge, from Three ! !
9 months ago
Jessica Lastname
Best
5 months ago
Jessi Melvin
Terribly customer service, appalling wait time
10 months ago
