Rose Morris
Musical instrument store Rose Morris, 10 Denmark St, London WC2H 8TD, United Kingdom:
102 reviews
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Address: 10 Denmark St, London WC2H 8TD, United Kingdom
Website: rosemorris.com
Phone number: +44 20 7836 0991
GPS coordinates
Latitude: 51.5151063Longitude: -0.1296600
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reviews
Rigo Salinas
Great shop , they really know their stuff
1 month ago
Joann Carlin
Good music shop, very helpful staff
2 months ago
IOWA MIKE
Friendliest staff and best service out of all the guitar stores on Denmark Street. Staff have good product knowledge and are happy to share it with you. Thoroughly recommend.
9 months ago
EXPRECDJ
Lovely people. But very very sloppy service. I wanted to buy a guitar but they didn’t know how to fill out in a Credit Agreement Form for me so I was asked travel all the way back to the shop next week to fill one in All that inconvenience this will cause me for something so basic. I ordered locally in the end. It’s a shame as I wanted to support shops in Denmark St. Step up RM
4 months ago
Cecil Lewis
Fantastic and friendly service. Very honest company to do business with. I will be back!
6 months ago
Adam Gasiorek
Yesterday I purchased my second guitar
from Rose Morris
and the experience both times has been amazing !
I was served yesterday by a lovely chap called Jake,
He was extremely helpful, patient, and took a great level of care to make my experience perfect.
i'm now a life long customer.
Massive Thanks to Jake
For being a Rock N Roll Saint and answering all my question and taking care of all my shred needs.
Great store !
5 months ago
Roger Bowen
I can't remember if I purchased two pianos here or just one... anyway great service and it's nice to pop in occasionally to see what's new. They have the latest Kawai models in the back, I think they're one of the only local Kawai dealers. I do recommend them and the staff have always been very friendly and helpful.
2 weeks ago
Chevy Mize
I decided to get my brother a guitar for his birthday to encourage him to go back to his talent, as he hadn't picked his in years. I knew he would like it. The bad thing was that I had no idea whatsoever about guitars - I just knew I wanted an electric left handed one. The assistant here took his time explaining and recommended me some options, I just had to decide on the price. I picked the one that met my requirements and my brother was ecstatic when he saw it. He didn't put it down the whole evening and we had great time singing along.
8 months ago
Ames Lee
A fantastic range of guitars for all budgets.I bought a new Shaftesbury guitar from them its an amazing guitar beautifully set up. The lads in there are so friendly and helpful which is a nice change from what you usually find on the street. Well done guys
2 months ago
IR B
I found a perfect guitar I was looking for in a beautiful blue color and for ridiculous price. So i put the deposit down immediately with the intention to pick it up next Friday. However on Friday I got stuck at work, so I phoned the shop and asked them if it would be OK if I come 5-10 mins after closing time. Surprisingly they managed to do that and I went and bought the guitar 10 minutes past closing time. The staff was incredibly friendly and helpful. It saved me a lot of hassle and I really appreciate they stayed in there for 10 more minutes to sort me out. I have never seen anything like it. The Guitar is perfect and I can't feel my fingers, that's how often I play on it. Simply FANTASTIC!
5 months ago
Tadeu Sobreira
Friendly helpful staff. Decent selection of Kawaii, Roland and Casio digital pianos
3 months ago
Jackie Morgan
I've never had a bad experience with Rose Morris! I've been there a dozen times before I actually bought a guitar. My first purchase with them was a Taylor GS-mini Mahogany in 2013. A guy called Michael helped me choose between the spruce and mahogany top (which were the only GS mini at the time). I was so happy with the guitar and my experience that I went back for a baby Taylor a couple of weeks after. I've been meaning to give them a good review then but I never got around to it as I was travelling at the time. It's my most recent experience that has urged me to finally write them a well-deserved 5* review. A couple of weeks back, I found myself in a problematic situation with another guitar shop. Long story short, Rose Morris' team encouraged me to argue my case and helped me get a full refund. They didn't have to help me at all but they did. Thanks to Rose Morris Guitar's amazing team I was able to carefully choose my dream guitar. Proud owner of a Taylor K24ce. THANK YOU! Special thanks to Lee for being so helpful!
1 week ago
Elnita Wilson
I have recently aquired the Guild D120e from Rose Morris. The guitar was set up perfectly and the staff were extremely kind and helpful with everything. I would recommend this shop to anyone looking to buy a acoustic guitar.
1 week ago
teresa kosnicki
The stuff is very competent and they have a good selection of Kawai, Roland and Casio pianos. Suggested if you are looking for a piano.
1 week ago
Mark Follett
Friendly helpful staff
1 month ago
Robert Bortone
Purchased an acoustic guitar and case for my son - received wonderful informed service - son very happy with his new instrument. Thank you
4 months ago
Vlad Paraschak
Beautiful store! You can find pro audio equipment in here too!
2 months ago
Robert Nida
Knowledgable staff! A rare thing!
7 months ago
Lost History
Very good staff
1 month ago
Lenore Livingston
Good price on guitars
4 months ago
Judy Avery
Fantastic range of PRS guitars and great service from very well informed staff. Was actually encouraged to try different guitars, which was refreshing. I'll definitely be back.
2 weeks ago
neilsdunn
The guys at this store are amazing !!
I recently purchased an LTD from them
And miles set it up to perfection,
I've not had the best experience when it comes to guitar shops
But miles has really changed my opinion and set a great example, a lot of guitar shop clerks can be rather rude and do a bad job setting up guitars, especially when you ask them to set it up In a drop tuning such drop C,
But miles understood all of my questions and potential worry's and I'm happy to say my guitar sounds great and I'm now a life long customer !
All in all I would recommend this store to all of my musician friends !!
Great staff great attitudes and great prices.
6 months ago
Chance Smith
I Had 3 hours to kill in london before meeting a friend.
As a guitarist I obviously went to denmark street.
I had a great time in Rose Morris. Guys were helpful, allowed me to try a PRS Holcomb SE and Jake is a great guy to talk to.
I also saw a girl who brought her guitar to change the strings and they taught her how to do it. It was incredible because I live in Paris and our guitar stores ask you to leave your guitar for 4-7 days and charge you to do it...
6 months ago
Lillie Yarbrough
Guys were ok, I mean their advice was mostly relevant but maybe they weren't extremely excited about helping me. Their assort wasn't stunning - I found just three guitars that I was any interested in. I don't know whether the guitars were nothing special at all (Three different models of PRS SE), or it was just the crappy digital combo amp they gave me (Roland Cube), I bought my new guitar half an hour later at their neighbours' right on the opposite side of Denmark St.
2 months ago
John Rolf
Great shops (more than one) with highly knowledgeable staff.
4 months ago
John Reiner
went back yesterday and was treated nicely this time around, hope and assume that my previous experience was bad luck/ an outlier ...
//// previous comment ////
Incredibly bad experience - was trying a taylor guitar, asked questions about it without getting useful answers - then told the guy that I wanted to buy the guitar and he said he'd get it from the basement. However, nothing happens - I kept waiting with 2 friends. Then He picked up another guitar and started jamming on his own, sitting right next to us, not doing or saying anything. Then put down the guitar and went away, ignoring a customer who just told him he'd buy a guitar... waited 5 more minutes and then just left. Shameful.
4 months ago
Charles Taben
Really good in-store service, made good on pricing, and great follow up! Really knowledgeable staff as well - highly recommended!
8 months ago
Laronada Williams
I was looking for some parts for TD-11 Kv electronic drum kit and found it there. Staff were helpful and knowledgable. I might visit the store again for some more shopping.
9 months ago
David Whoo
Drool. A really lovely music shop with amazing stock in the heart of the West End.
5 months ago
Mike Gallagher
Awful staff. They acted as if they couldn't see me, just talked to each other and laughed all the time behind the counter.
8 months ago
Ourania Stavropoulou
I bought an expensive chorus pedal from rose morris, took it home and soon realised it was not working so i took it back and they assured me a replacement would come by the end of the week - it didn't. Week 2 still no chorus pedal now they say it will be yes another week... and they said they can't compensate me for the wait not even a set of strings.
5 months ago
Abdulmajeed
Great shop! Very helpful staff, finally found what i wanted!
4 months ago
Cathy Parker
I have just seemed to have numerous bad experience with these guys. After showing interest in a Taylor GS Mini i asked to try one out. I started playing it upside down as i'm a left handed guitar player. The shop assistent allowed me to continue happily. I decided on the purchase with the intention of swapping everything around. I later found out that this guitar is available left handed! I can't believe the shop assistant allowed me to play without mentioning a left handed model which in this case was the same price. Very disappointing. And then came to fitting a piezo pickup calling me back numerous times to come pick it up when it wasn't even ready. Amongst other small things I now no longer shop at Rose Morris.
9 months ago
Karen McKernan
Really helpful staff
2 months ago
Jorge Gomez
Competent and nice!
2 months ago
Billy D
What a relief after having quite an unpleasant experience in Denmark Street I finally found a place worth coming for. Great range of guitars Taylor Prs ESP and super friendly and knowledgeable staff. They really gave me alot of time and helped me understand the benefits of each guitar they even recommended some items that they didnt stock.A really great shop that was fun to be in with staff I would recommend to anyone. Thanks guys, They even matched online uk prices amazing
1 week ago
Roberto Santana
I wanted to buy Custom PRS guitar today went in the shop at denmark street , it took a while to get acknowledged and I kind of started to scratch my head and then started to look around in different sections in the shop , which was not busy at all ,the staff were talking and most of the time had their backs facing at me and another customer who was less patient and left .
I don't mind the staff talking and having a bit of freedom , I encourage it .
When I asked if I can try the custom PRS guitar they said to me that the guy in charge of the section was ill so I can't really try it .
I didn't give up because I made journey just to see that guitar finally, another guy plugged in and I had the guitar in my lap for 5 min, but the whole experience made it a bit stupid then i have tried to engage some chat with the guys , asked them few questions and the situation improved a little bit .
I thought ill try the rest of the PRS guitars just to see the difference there were 2 more , another USA PRS Custom and a PRS Korean one , the other USA Custom was poorly set up which cost £2700.00 and eerm ...... you what I mean .
I felt not so impressed with this guitars so I am not so sure if I like PRS anymore...
Well thats it good bye guys , now I understand why shops like this don't last long .
Friend of mine told me GuitarGuitar in Epsom are excellent for helping customers so I will maybe go there .
1 week ago
Neha Patel
Very good help and a very good choice of instruments to be had. Whether you know what you're talking about or not they are great help.
2 months ago
Matthew Coleman
The staff are laughing and joking, and one guy was constantly swearing. I know this is a music shop but there were children around.
The staff didn't know much about their wares, and were just salesmen. They couldn't care less about music.Not worth your time and effort.
10 months ago
Dominic Otieno
Bought a pedal when I went to London one day and it was faulty when trying it at home. I live two hours away by car so asked for a refund if I send it back via courier. Was refused and told I had the end of the week to bring it back in person or I wouldn't get a refund. In the end I had to sell the pedal to cover my loses. Poor customer service.
9 months ago
Dee Jackson
Amazing shop on the best musical street in London!
1 week ago
Matt C
Excellent really helpful
3 months ago
Robert Smith
Nice range of music
4 months ago
Naveed Raja
Perfect
2 months ago
Brandon Fletcher
Good shop
3 months ago
Karika Purohit
Nothing but positive experiences in this shop. Staff are helpful, knowledgeable and generally easy going.
6 months ago
Kaley Hutchinson
Very friendly staff who were very patient with a complete beginner!
2 weeks ago
Irina Ivanova
Lack of professionalism and no bottom drum heads at all !!! How is it even possible? in a DRUM SHOP?
Also the retailer tried to tell me I could use any clear remo head as a bottom one, and when I showed her the difference between the clear and the only bottom one I could find, she said I could also use a bottom one as a batter ...seriously.... this is ridiculous.
6 months ago
Samantha Miller
Friendliest staff on Denmark st.
10 months ago
shelley lowe
Really helpful people!
1 week ago
