Argos Marble Arch
Department store Argos Marble Arch, 150 Edgware Rd, Marble Arch, London W2 2DS, United Kingdom:
186 reviews
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Address: 150 Edgware Rd, Marble Arch, London W2 2DS, United Kingdom
Website: argos.co.uk
Phone number: +44 345 165 7111
GPS coordinates
Latitude: 51.5170704Longitude: -0.1654464
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reviews
Vimmi Pandey
The counter staff were very friendly and fast and there were many order and payment terminals set up. It can get stuffy during the summer.
The Maps location is very off - it's actually further up north along Edgeware Road at the corner of Harrowby Street. GPS 51.516938, -0.165511
1 month ago
El Metabulero
Really kind staff & helpful
5 months ago
Rose Williams
The new digital store is mind blowing. A glimpse of what's to come.
1 month ago
Bruce Cutcliffe
Freshly done up, but felt slower queuing process vs traditional argos layout
8 months ago
Melanie Butler
Excellent idea for a store, choosing from a catalogue and ordering at the counter. The tablets' menu were really slow, though.
8 months ago
Henry Rodriguez
The best argos local very good and polit staff
1 month ago
Logan Lewis
Staff served queue jumpers ahead of the people who'd being queuing 15 minutes. 3 members of staff on pre-pay till, none on the normal. No sense of urgency or customer attention at all.
7 months ago
FUTURISTIC SHOW
Samsung tablet not working well ????
Good price
Good collection
1 month ago
Meghan Hitchens
Convenient location, usually have decent stock of items. Can be understaffed at times causing a bit of a wait for items.
10 months ago
Julia Ferrara
Quick service and good selection of products in stock.
7 months ago
Jason Collins
Very spacious informative staff and not very busy
8 months ago
Cheyenne Dwyer
Good store but service far too slow
8 months ago
Caleb Kala
Great. With new touchscreen that works properly
6 months ago
Margaret Chesnutt
Quite an efficient Argos - The fastback service was exceptional.
8 months ago
Jen Scruggs
awful, one of the most frustrating experiences of my life, the waiting line stretched all around the little ipads that didnt work, staff looked just as confused as customers. made it look flashy but 40 minutes waiting in a line i can definatly tell that this system redesign is huge mistake
9 months ago
Charles Johnson
This Edgware Road store is newly refurbished, bright and airy and packed with new search and order terminals for customer use. The only spoiler is that each time I have gone in to use the facilities, it is also packed with frustrated, angry customers. The core problem is that the customer experience does not seem to have been thought through. I reserved my item online and as I live just around the corner, thought it would be a quick, efficient process to go in and collect. Oh dear! There was a huge queue and after looking around decided to go to the fast track. I had shouts of derision as a number of others' in the queue who were also fast track customers; all had been waiting an age. Fast Track?! I joined the end of the long line and as the store is open plan, people were confused as to whether they should join the line or just approach a terminal. This happened a few times and the staff were not redirecting the customers: again to the shouts of customers in the lines who were now at fuming point. In the past, I've been able to use a quick pay terminal and the item will be collected and distributed at the counter. In this brave new layout, these terminals are no longer installed, so cannot be used. The theory is that you now pay online and simply collect; but if the fast track does not work and there is no collection only point, you end up queuing with everybody else and there is no advantage whatever. It also means the store is full of people who have paid and are waiting for their item to arrive. They clutter up the store, cause more confusion and make it difficult to see who is queuing, waiting or just browsing. In the past there was a terminal updating on the sorting process, so you at least had a feeling of progressing. This is no longer installed, so there is no customer communication, just confusion. The whole system is such a mess it makes the whole shopping experience inefficient and decidedly unpleasant. Many people just walked out as I was there, shouted at staff (who were doing their best) and I was contemplating doing the same. During my stew, I considered going to Rymans, which is directly opposite and paying considerably more, just to get served in a pleasant timely manner. Come on Argos, this is what you do. How can you get it so wrong?
7 months ago
Kathryn Walker
The only two times I've been here when I urgently needed materials for business they were not available in shop. Tbh most of the Argos never have what I need in stocl at the shop.
1 month ago
Anant Tiwari
HORRIBLE customer service ! Absolutely not helpful poor customer service I have ever ever met in my life. Slow service and the worse that there is no good strategy of how to do things and what to do first. Who are serving should serve only, and who are looking for product should look for the products. It's a mess
6 months ago
Robert Oeding
Always a wait but staff very helpful and very modern branch
1 month ago
Lilian Locklin
The manager is a pure facist his name is kabir today I went collect my some items and he is not allowing me to collect my items he is saying per day 1 item
6 months ago
Max Lantajo
Bubbly staff. However the wait for my items was unusually long.
5 months ago
George Tarnowski
I will do a formal complaint about Sayeda, terrible service and attitude!
5 months ago
Lynn Larson
Every thing is fine with the store only parking problem no parking available its very hard to find to park your car.
6 months ago
Lindsay A
Really slow work. I ordered and paid for my order online and it took me more then 20 minutes to get my order at the "fast track" ridiculous.
8 months ago
Christopher Lord
Pretty efficient now with self payment points
1 month ago
Christiaan Bertulfo
Great place to shop. Recommended,
5 months ago
Clayton Harness
nice decor but quite a slow service
8 months ago
Daniel Rhee
Extremely busy in store due to the new layout most of the time I go in in there I have to wait 10 minutes average and then you have to go and collect it at a other point which is a further 10 minutes! Seems not all the staff are nice too
5 months ago
Dan Rosen
New store looks nice, but EXTREMELY slow.. Took me 40 mins to get my order!!!
1 month ago
Charity Crawford
Rude employee, incredibly horrible, I ordered a product for collection, when I arrived the 1st thing she did was ask me for id, can a man not groom himself to look neat and tidy without being viewed as someone who's young. When did someone need id to purchase a product such as poker chips. This company policy is utter rubbish, you can buy grooming pieces without any id that can be used to self inflict yourself or someone else. Yet poker chips, different story, it's apparently more harmful to others. Well, here's to the future, amazon prime here we go. Just advice, or an insult, Amazon prime, here I go, I won't be needing any id to purchase something like this will I now? However this only ended me in waiting 0 days + paying a fee to get a delivery today and ended with your store having a negative feedback. I do hope it was worth it. The only store where they know how to mistreat people in terms of service, never greet customers or anything of the sorts.
7 months ago
yahya alsalmi
Rubbish Argos store. Be prepared to stand in line for half hour before getting served.
7 months ago
Adrian Diemidiuk
Always good staff very helpful
1 month ago
Nathan Scarbrough
Ok for an Argos but not much in the way of displaywd items
6 months ago
anan jarrar
Screen said same day delivery went to pay then was told no same day available ????????????
1 month ago
Mark Beal
Fast service very modern
5 months ago
Tom H
I hate the manger very rude and I was talking to him he was not answering us back I have insurance for my headphone and it was not working he was trying to fix a broken headphone I was talking to him he was like you Arab people always bring things back and it is broken I shout at him and he told me not to come back to the store very very rude manger I am shopping at that store for 15 year he can't band me he was rude and talking about my country Arab people
2 months ago
andyanna lao
Fast and friendly service.
1 month ago
Rv Mechanic
Usually appalling queuing as understaffed. They've taken away the prepay kiosks so everyone has to join the same queue even if only for pickup
6 months ago
Adeoye Olanrewaju
its good
6 months ago
Kyle Orth
Nice, clean store, no complaints.
1 month ago
carl barta
Not the best but useful
9 months ago
Christine Rodgers
Excellent services
7 months ago
Mark Haugen
Make everything free
1 month ago
Infamous Fox
I like this place friendly and fast
8 months ago
Kathrina Molera
Best customer service!
6 months ago
Cherie Blanchard
U just need to type and u can get whatever u want
6 months ago
heather martin
Friday opening times at 9am. Not 8am
1 month ago
Benny Louie
Very modern Argos, very polite staff.
6 months ago
Will Farmer
Great
10 months ago
jeff grau
Can't go wrong with Argos.
10 months ago
