Tamworth Borough Council
Council Tamworth Borough Council, Marmion House, Lichfield St, Tamworth B79 7BZ, United Kingdom:
24 reviews
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Address: Marmion House, Lichfield St, Tamworth B79 7BZ, United Kingdom
Website: tamworth.gov.uk
Phone number: +44 1827 709709
GPS coordinates
Latitude: 52.6340567Longitude: -1.6979275
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reviews
Taylor Baylor
How much would it cost to take a old sofa if your on universal credit
4 months ago
Doron S
So distressed kept waiting on phone 3 times tried to contact. The answer is by some nothing to do with me. I dont make rules with reductions. This has made me so I'll. Dreadful customer service. Took nearly 2 hours . Understand situation but no real apology. Christopher pincher needs to know dreadful customer service.
3 months ago
ashley Prater
Today i had an unexpected visit from lisa to renew tenancy. I had account queries that she dealt with promptly. LISA was very informative and helpful and put my concerns to rest. Professional and a pleasure to deal with. Thank you
2 months ago
Thad Fellows
Staff tell you conflicting information and you end suffering for it in the long run, no care given. Should change your vision to 'we dont care'.
11 months ago
Emmi Cassano
An odd bunch of people living in absurd and ridiculous reality. Rent the land to a commercial site then put council parking meters on the only parking around it. What business are they in? Fining people at well. In what age, do you live in? Tamworth Council lives in the age of absurdity.
2 months ago
Gary Webb
Some staff are more than happy to be helpful and supportive, but when it comes to putting in a complaint about a member of staff that is vile, unprofessional, intimidating, rude need i go on, they soon have each others back and dont follow there own policies when it comes to complaints. They need to brush up on the terms and conditions along with policies and stick to what it says in black and white and do there jobs properly.
6 months ago
Christy G
The staff here are well trained friendly and helpful.
1 month ago
Nail Yuce
My father had been paying joint council tax for 10 years when he should have been paying single occupancy. This was all sorted out and refunded within a couple of weeks. All staff were very helpful during this time
1 week ago
Dionne Cochrane
After to speaking to a helpful person on the phone here.I went in the same day to obtain some paperwork, all sorted very quickly and efficiently.
6 months ago
Paulette Thomas
Popped in today to enquire about my Council Tax, and about getting single person reduction on water bill. The lady on desk was nice n helpful, Thanks.
1 month ago
Mikhail Zarin
Don't care about state of your home they just won't your money had work done all codged work10 weeks to have leek repaired just rrad due to a little bit of snow the big bin lorries wont be out cant cope with snow but cars can
4 months ago
Neetu kachawa
Called for information about my freehold and spoke to Louise and Elaine. Both ladies were very friendly and helpful. Thank you.
6 months ago
Amanda Harvey
Would give zero stars if I could. Just no help at all.
6 months ago
Denise Woolison
Absolutely terrible service, phoned at 3.30pm, so hardly a busy period, after 20 minutes could not hold on any longer!!!!! If this was a proper business it would never have any customers
9 months ago
Steve Alexander
I am 79 yoa on Oxygen 24/7 your operative working on bin collection service needs to go back and learn how to speak to people with some sort of professionalism. She was coughing and spluttering down the phone, I explained that I would soon be acquiring a new armchair and I asked the procedure for taking this away. I was told I must take it to our bin collection point which I explained was 80 to 90 yards away, I explained that our bins were collected outside my door because of both my wife and I with regard to our health, to which she told me it would be 15 Pounds to which she replied we have no facility for that, at this point I became irate and put my phone down, for my self I would like to apologize for my lack of patience . but I find that your lack of resources to assist O A P is quite disturbing. I therefore place the Council at lowest.
10 months ago
Parker
Dreadful service would give 0 if i could
2 months ago
Madhu Jay
Housing repairs absolute joke wates have been excellent tbc diabolical rendering still waiting to be fixed 4 months on is it so hard for one individual to authorise a job
6 months ago
Kristin White
every single time i have been to the council offices i have been spoken to rudely either by the beast on the front desk or by one of the staff on the phones thats if they even turn up where and when they are supposed to missig appointments and then saying its my fault that they didnt turn up. they constantly lose paperwork and then send you letters saying they will take further action. they expect their rent bang on time but they ONLY pay rent in a rears. they leave 3 people in a 1 bed flat for years without the chance of moving because they put all the people with TOO BIG a house to the top of the waiting list just so they dont have to pay an extra £5 or £10 a week.
10 months ago
Samantha Hamilton
Tried all morning to get through to pay a bill and also report something only to have to listen to the same message over and over again, even after ringing another department it's the same too. "the number you have called is busy, to use to ring back please press 5". Sort it out Tamworth Council!
1 week ago
Peter Stowe
Useless helpline. Garbled and without an option to listen again- followed by disconnection. Typical of Tam Bor Council service. Would give no star but you're not allowed this option.
7 months ago
Cody Whorley
Poor council, poor policies, a let down to the residents of the borough.
7 months ago
Josie Bays
After a previously bad experience, I feel that I needed to amend my review and with a big thanks to deb in the housing team for her advice and great customer service.
Thanks.
6 months ago
Brian Howell
by far the most rude vile people i have ever delt with
6 months ago
Deidra Williams
They can't do there job as they tell me a different story every time I phone about my council tax they know nothing about universal credit and mp is now having to deal with them
1 week ago
