Fedex
Courier service Fedex, 4 Little Portland St, London W1W 7JB, United Kingdom:
78 reviews
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Address: 4 Little Portland St, London W1W 7JB, United Kingdom
Website: fedex.theshipcentre.com
Phone number: +44 20 7409 0083
GPS coordinates
Latitude: 51.5174287Longitude: -0.1406574
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reviews
Radar Meds
Only use this location as a drop off. Print off your own shipping labels, etc, before you arrive, but probably just avoid at all costs. They tried to charge me £250 to ship a package via FedEx that would have cost at most £160 via the FedEx shipping tool. It also took 40 min to get a quote (by which point I assume the dude assumed I would just pay whatever price to leave).
On top of that, they weren’t wearing masks or requiring customers to wear masks.
7 months ago
suzanne stolzberg
Absolutely ripped me off. Fed Ex take no responsibility for the ship centres that use their name nor will do anything to prevent customers being charged this way. I sent documents from London to Sao Paulo, BR from this place. I paid £131.96 and since I considered it expensive I later checked the online quote (£87.26). That is £44.70 extra that this place charged. My recommendation: Do not use this place! Next time I'll be requesting FedEx to pick up from home
4 weeks ago
Anna Poutiainen
Thieves, printing just 1 paper cost me 3.5 gbp! Also, terrible and slow servce.
4 months ago
lalo
Absolute and totally rip off. They charge £10 to accept a FedEx drop off. What’s the point of that? FedEx will collect from my house for free and no one else charges this. I would give less than one star if possible.
8 months ago
David Paige
Appalling customer service - The real shame here is that I cannot give a score lower than 1 star. I have been invoiced incorrectly and have been trying to resolve the issue with FedEx for over 2.5 months now. I have sent 20+ emails on the matter and have spoken with 3 different FedEx representatives. Not one person has taken the time to resolve the issue instead they say its not their department and now the invoice has been passed onto the debt collection agency. This is completely unacceptable. Why should I been left to deal with debt collectors and be forced into paying a bill that is incorrect just because FedEx staff are too lazy to take the time to resolve the issue.
3 weeks ago
Nikki Wilson
♡
2 months ago
Nazila Nazemian
This is not a FedEx office, just a pickup/drop off point. They charged me £25 to leave a package for pickup.
I’d recommend you save yourself that fee and schedule a pickup at your office/home.
2 months ago
Lisa Hall
The worst Logistics company, Lack of professionalism. Will not recommend to anyone.
Failed to provide the essence of their business " TO DELIVER"
6 months ago
Ken Holberger
They tried to rip me off big time. avoid because they overcharge
2 months ago
Jeff Ringenberg
92% 0 stars Reviews on Trust pilot.
There must be a reason..
I'm just another victim of this company...
can't really explain the frustration, of when you have to wait the whole day for a parcel and then you get a text saying that it was attempt while you where waiting, but the driver reports that there was no one at the address.
They don't leave a card behind tho.. why ??
Maybe they never actually been there ?
Stay Away from it..
4 months ago
Artur Khoperiya
hello i'm lena from indonesia, can i ask for your fedek email address, i have a question about my item sent from your address
4 weeks ago
Justin Coleman
FedEx service is a good service.I really like this service.
1 week ago
Mark Kidd
Very disappointed with the 'priority service' that I paid.
3 months ago
jake hovarter
Professional place all boxing and packaging available at store all in one place.
3 months ago
Robert Glickler
Superb service from Mr. Abdullah. He was patient, knowledgable & very helpful with some complicated paperwork. I could not have sent my package without his help. Thank you very much.
Mr.Paterson.
2 months ago
Tomasz Pado
Very unpleasant experience. Double charged for a service they didn’t provide, they promised to refund my money and they did not and when I started to discuss, they became mean and hang up the phone on me. Really really bad experience
2 months ago
Eric Roco
Do a good job (in terms of accepting parcels quickly) but charge too much. Sent a 0.20kg International Priority letter [~50 printed pages] from the UK to the US and got charged £90.00. The price quoted on FedEx's own website suggests the price of £73.61. The guy behind the counter did a very reasonable job at processing my parcel quickly and I do appreciate he needs to make a living, pay his rent, bills etc. However, do I feel I've received £16.39 worth of services? No. Not planning on using the services of this agent again unless I absolutely have to. Still to see if the parcel gets delivered (on time) but this is on FedEx, not the chap running the shop.
3 months ago
wesler hester
Have been using ShipCentre for over 10 years and will continue to do so. Very happy with my experience here. All the staff members are very polite and welcoming. Highly recommend. Great guys. Great Service.
11 months ago
Allison Stickley
I do not suggest any of you to use this as drop off place as the staff takes ages, very annoying
1 month ago
LHarbit
Very quick delivery service.
2 months ago
ravi malhotra
Rubbish! Called to let them know that I will be going hospital so to leave package with neighbour. Wrote a note on the door of my house saying “Leave with either one of my neighbors”. Come home to find out package is local depot. Absolutely outrageous. Never had a delivery company do this nonsense before. Will never use FedEx ever again.
6 months ago
Neeraj reddy
Very bad service for delivery, I was supposed to be deliver one week ago and I am still waiting.. I call two times to inform that at 2pm (schedule at the hour the delivery man has come twice) I am at work and not at home waiting for my shipment. You must be at home all day to be deliver properly. I am very upset, I spend a lot of money to receive this deliver in time and finally I am still waiting..
4 weeks ago
Bruce Saffin
My friends and I just visited the shop this past Monday, and we were holding some boxes to ship to US, the staff members were quick to help us bringing those boxes in the shop, they were all so friendly! Ali Helped my friend to go through with all the shipping options available and he was very calm and patient, but it was amazing to see how he really listened to how my friend wanted to ship all those fragile items; Ali and his team packed each individual items carefully in bubblewrap and sealed them into stronger shipping boxes they had. I would definitely recommend Ship Centre to any one looking for shipping fragile stuff.
5 months ago
Stefan Fusar
Very friendly staff, but not very intelligent. All the questions I asked were answered a bit vaguely. I shipped a package overnight at a cost of £117.50. It arrived and was delivered by FedEx who stated that no one was present to accept - at an office manned 24 hours a day with someone. Lie. I went to the FedEx facility to pick up the package and was completely harassed by the desk clerk with an attitude. When I finally got my package it was damaged - why wouldn't it be - they packed a MacBook Pro in one sheet of bubble wrap and put it in an envelope. What? Was a padded box not a better choice for £117.50? Never again!
4 weeks ago
Carl Thomas
Quick and effective service. Very friendly staff. Quiet on Saturday morning.
4 months ago
Julian Mejia
The worst service. The customer service of Fedex is useless, young and unexperienced. For two weeks every single day was receiving the same emails which said it was unable to deliver despite the fact I was at home and in my area there is 24 hours concierge. The worst ever service.
4 weeks ago
Rick Toombs
Do not trust the quotes that this shop gives you! They told me to pay 97 pounds to ship a document with DHL, when DHL itself confirmed to me it was only 38 pounds. I called the DHL representative while being in the shop and he wanted to speak to the shop attendant, but the latter refused to take the receiver. When I asked to see where on their computer he saw the 97 pound quote, he refused to show me. I went elsewhere and shipped for 38 pounds. Don't get scammed there!
4 months ago
Juli Wall
I wish I could give zero stars.
6 months ago
Natalie ORoark
Never use FedEx to send International Parcels.
Because, they do not keep it quick and on-time service.
DHL is expensive but very good service i like them.
Like I have suffered loss, I do not want to have any such loss for anyone else. That's why I shared this post .
3 months ago
Dalton Suddieth
If I could give 0 starts I would!! This isn’t at all aimed at the Fedex in London but fedex as a company. You are the most unreliable and unorganised shipping company I have ever used. Paying for next day delivery for my package to arrive 6 days later.. 1 person tells me it will be with me on Thursday, that doesn’t happen, then I’m told Friday before 9am, that doesn’t happen, then I’m told Friday between 3-3:30pm (I take time out of work to get home and actually lose money) guess what? They try and deliver it at 1:45pm, no phone call to say they’ll be here early, no letter left to say they’ve attempted it, so then I’m told it’ll be with me Monday before 9am, this doesn’t happen, I have to leave work once again to come back to my place (lose more money) and pick it up at 11:45....
that’s the first package!
The second one actually arrived on time, the only thing is my package is just left on my front doorstep, no attempt to leave it with neighbour or a call to say where can we leave it etc... just literally placed on my doorstep where anyone could have just picked it up and carried on without anyone ever knowing. The worst thing for me is the lack of responsibility taken by their customer service team. Nothing is offered, just blame passed on to the company wich sold me the goods, wich I contacted and got them to get the refund off of Fedex as fedex ofcourse wouldn’t contact them... for such a well known company they truly do not give a damn if you lose out on money at all for their mistakes. I am currently nearly £200 out of pocket because of Fedex and they obviously couldn’t care less.
4 weeks ago
Janaki S
Superb Service.... Excellent rates and quick delivery... Thanks
6 months ago
Evans mize
Poor service. Avoid at all costs. Would have given zero stars had I been given the option.
8 months ago
Abood Mk
This is not an official FedEx location, rather it is an agent. This means they can charge extortionate fees, even if it’s been prepaid. Don’t waste your time!
3 months ago
Katherine Perry
Very helpful & super kind, with a great service. And they open on weekend!!! Even after 3pm. Fantastic!!!
4 months ago
Shawn Thorsell
Friendly, helpful service.
Better than the company FedEx Depot shops.
5 months ago
Israel Gruber
Excellent job, Fedex office was closed but these guys helped me with providing all the packaging material and customs clearance paper work with no fuss at all. I understand the prices which are actually reasonable bearing in mind that I was there out of office hours.
6 months ago
Till Hildegard
DO NOT use these guys for passport or ID photos!
they altered my photo and very badly cut out the hair. A child could have done a better job in photoshop. 9 pounds for 6 photos which were totally unusable.
you're better off using a photo booth in Boots.
10 months ago
Ender nerd
Excellent Customer Service all packaging material available at the store no need to buy and running around for packaging material all cost is included in the price staff is very help full and friendly I am very thank full for the guy who was at the reception and help me to do the packing of my stuff and filling out all the complicated shipping forms. THANKS GUYS
4 weeks ago
Jesse Clark
Staff is very helpful, great location, it seems like an office for professionals having Fedex and mailboxes in one place is again very helpful and a great business idea.
8 months ago
camgoedde
Great service very helpful very quick i was able to ship my package after my office hours, they have been very kind and help me shipping the parcel at 10pm in central london, hard to believe! but its worth paying a few extra fortune for late opening hours.
6 months ago
Danella Harris
used this place 3rd time, great service
3 months ago
Cheryl McBride
I was served yesterday by Syed Hassan. He was excellent in every way and I was very impressed with him. He was polite, courteous, knowledgeable, patient and efficient. I think he is an asset to your company
4 weeks ago
Pamela Ledford
Efficient service, a guy at the Fedex shop helped me deliver my parcel in time which saved me fortune! I really appreciate the effort you did.
8 months ago
Ted Whelan
Quick response time, efficiently dealt with my parcel pickup request and delivered it in the committed time.
6 months ago
Jenny Brewbaker
Very professional services and quick services.
Send your parcel from home.
Get price from home about shipments.
Will be pick any place with in one hour .
4 months ago
Angel Cooper
Amazing service great knowledge and understanding guy serve by hasan
4 months ago
foufou akhrouf
One of the guys is friendly .. The other one is really rude. Besides they only put the thing in a box with out even ensuring that the package is not moving inside it though it was fragile ..
9 months ago
Naman Jalan
Please don’t go there, they will try to charge you much more than normal.
5 months ago
Robert Hartmann
After 2 weeks waiting they lost my package
2 months ago
Greg Godfrey
During my visit last week, I left my son's iPad back in a hotel in London; and I didn't know how would I be able to get it back in my country, I enquired many courier companies but none of them were able to help me, when I contacted econnective Shipcentre they assured me it's possible and they will pick up the iPad and ship it to me, I paid their fee online and I got the iPad within 3 days!!! Which was very quick and it was all nicely wrapped and packed with Bubble wrap no damages whatsoever! Great job done! I'm so lucky to know someone on this earth can help while sitting thousands of miles away. Thanks econnective team. Sydney, Australia
5 months ago
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