Ealing Council Offices
Council Ealing Council Offices, 14 Uxbridge Rd, London W5 2HL, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 14 Uxbridge Rd, London W5 2HL, United Kingdom
Website: ealing.gov.uk
Phone number: +44 20 8825 5000
GPS coordinates
Latitude: 51.5128442Longitude: -0.3086954
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reviews
Lee Adams
The reception lady was extremely unhelpful i had to watch her fail to give a reasonable answer to myself and 2 others. I was told to google it. Hello, good morning, i wouldnt be here if i found what i needed on google.
2 months ago
Cari Heinz
Bad communication phone lines not answered lack of empathy poor customer service skills
2 months ago
Tony Bunch
one of the most useless councils of all boroughs, absolutley totally useless!!!!!!!
9 months ago
Alisha Hawkins
Will be voting all existing councillors out for the traffic they've caused for low traffic.
10 months ago
Chad Dorais
Ealing Councils new expensive, disruptive, online digital portal doesn't recognise their own account numbers for Council Tax or Business Rates. You cannot phone them, it's not allowed. So you cant check account balances, so you cant pay …
6 months ago
Varkeo Kooze
If I could give 0 I would. Can't ever seem to log into the online account cause as soon as you are in and you try to look at any information on your account it kicks you out and asks you to sign back in. Worse council I have ever lived in
2 months ago
Diana Spahia
It is impossible to discuss any issues. When you go to councill trying to solve any problems they just give you another phone number to call them.
2 months ago
ATUL SHAH
Absolutely shocking! The worst customer service I have ever experienced, it's insane to think our money pays for this council's greed and complete inability to develop the community. Most councils are shocking but Ealing council is by far the worst one I have ever dealt with. I would give them 0 stars if I could, not happy at all!
2 months ago
Kelly Connor
Appalling service. Impossible to get someone to assist you. Since they've changed the system is even worst! Couldn't retrieve my council tax account as the ''security'' info which I am giving appears to be wrong. They are asking for a …
2 months ago
Shanna Charles
I have been on the Locata list for years and i have severe ADHD, severe Depression, borderline personality disorder.anxiety, I have been living in accommodation that is shared with other people that has made my mental health worse. I have …
6 months ago
Anja Beekamp
Horrible council, rights to build then few years on they notify that no such rights were given there are stages of build and a final inspection where all was well then a notification out of no where. The council regarding improving the …
2 months ago
Channing Cornett
I don't see the point in them have this place as staff are very rude and unhelpful, and everything must be done on line. So their is no reason for these people to have job working here. I want to give no star's but have to
2 months ago
Junior Effik
The absolute worst council in London - so rude, so unhelpful and it takes ages to get anything done.
8 months ago
Tiffany Meinke
The review score of this council says it all 1* absolutely useless worst run council in london in every way
2 months ago
Han Lee
Opening hours for benefits recipients only, 9-17 Mon-Fri ??? People work on these hours.
Webpage is useless ! total trash, I am not able to see my TAX history, payments, just nothing. This council should be illegal.
2 months ago
c sul
Awful to everything.They force me to pay 150£ fine for a litter that I never throw in the street.The reception haven't any clue about there job.They pick up the rubbish after 2 weeks and the streets are full of leaves and none clean the streets. Rediculus
6 months ago
Maggie Guthrie
It is ok????
5 months ago
Carol Brinsfield
Worst council in the whole of London if not England pure money grabbing thieves!
Does not send out email reminders for renewing resident parking permits, they will wait for it to expire so they can give you a parking fine. Absolutely disgusting they have made thousands of pounds by doing this to residents
7 months ago
darvin jones
Try to phone council tax office and tried 6 times but system put me on hold more then an hour.
Couldn’t short it out my council tax reminder issue because no one taking the phone call.
Try my online council tax account which shows me Error. …
8 months ago
Ben Smasher
The website makes the most basic tasks impossible and the phone service simply redirects you to the website. I simply want to change the car on my permit and its becoming a hopeless task. Remind me why we pay our taxes?
Update:
After …
3 months ago
Aly Tromer
Never answer the phone, just keep you on hold for 20+ minutes. Horrible council that can never get the job done. Every time you have to deal with them, you better take time off work, so you can go in person.... worthless. I hope someone …
2 months ago
Jessie Sawyer
A complete disgrace. Bins are regularly not collected. Streets are rarely cleaned. Incompetent leadership.
2 months ago
Hani Qaddoumi
Website is terrible
2 months ago
Jim Paul
It's a shame even to write worst experiences during my visit to ealing council which boasts about their smooth operating customer service.i am 16weeks pregnant who visited the most renowned and hyped up ealing council which promises to …
2 months ago
Carl Malbranche
Council tax do nit answer the phone, you phone the main operator and are told 'the customer has to self serve! I asked for a call back and was told they cannot call back. I asked for an email address and was told they do nit have emails. …
4 months ago
Anne Lauterbach
Not helpful at all
5 months ago
Chanette Khan
Ealing council needs a complete overhaul and a complete clear out of all their lazy and incompetent staff. No one answers the phone. No one gets back to you. The website is broken and never works. Nothing works. These people are paid to do, you guessed right - NOTHING.
4 months ago
D Austin
Requested a food waste container since 16th December 2019 and i am still waiting. Called them several times just useless. Hopefully by the end of the year i would get the delivery. I will re-edit the review add the date when i receive the …
10 months ago
Mark Eames
Horrible phone experience, after resolving the maze of switchboarding I was then forced to wait for 5 minutes on a poor quality line before being played a message on how their lines are busy and therefore I will need to call them later.. (then the phone was hung up) .. amazing way to waste money and receive 0 support.
3 months ago
Shane Gorski
Absolutely appalling. ZERO stars! The worst borough I have ever lived in. Streets are filthy, cleaned so rarely it's hardly worth it.Their council tax is high and their services rock bottom. I'm going back to H&F with a sigh of relief. Never coming back here
6 months ago
Niharika Singh
Their new online account is horrible, you can't even read the information, it's covered by the bars on the tables. It's a mess.
2 months ago
Tracy
If I could have I would give Ealing council zero . The planning department are rubbish. It is a waste iof time contacting them they don't care what happens around your property and even if they are in the wrong they will not correct it.
Really rubbish service incompetent workers.
2 months ago
Elvis Renolla
Terrible council tax collection methods.
8 months ago
Georgetta Gibson
Why spent more of your thin budget in haste on 2m distancing markers & signs in a largely closed down office, when tomorrow it could be only 1m, or something? What's the rush?
11 months ago
Luis Linares
The worse council ever , no one can speak to you they expect all the people to have access to the computer RUBBISH SERVICE they don’t even deserve 1 ????
10 months ago
Darnyell Wilson
If I could rate zero stars I would. Our rubbish collection is missed on the regular basis. I have to submit form every week and if we get lucky rubbish gets collected. Same applies to garden waste prices go high but yet missed collections …
3 months ago
Jill Garcia
Wish I could rate this half a star. Rubbish council. It took me over a year plus 10 emails to get another wheelie bin. In a flat of 3 we were supplied with 2 small general waste bins.
Rubbish ripped all over the pavement flies/foxes old …
8 months ago
Joe Moss
you impossible to connect and talk to anybody in the Council Tax Dept on the phone, and after you give up trying and you are forced to visit the council building you still can not speak with anyone in that dept, but Very sparce and …
2 months ago
Amy Ward
I have now been waiting 4 weeks for a response to an email, sent a follow up after 2 weeks but still no reply. You can’t call them because it goes to an automated service... suppose I just wait until you get round to responding? Worst part is you have to just put up with it or move to another borough... disgusting
2 months ago
Priscilla Llerena
Worst Service Ever.. Google need to start doing minus rating as well.
I had report an illegal motorbike sign that was done by the owner of the motorbike, this is so he can park his bike there next to the pole.
I had raised this to the …
2 months ago
Mistiayn Tebbetts
Poor service:
1.sent me a parking fine incorrectly
2. Consistently increase cost of garden waste bin removal each year
3. Staff at office are ill informed
4. Automated Phone number sends you round in circles - think it’s designed that way …
6 months ago
Indika Chandrasiri
I went for an interview to help minority families, was interviewed by an entirely white group, didn't get the job, and am now facing a £200 fine for parking in a place they instructed me to park in!
An utter joke of a council.
2 months ago
Lasha Maisuradze
Worst online system i ever used
They dont pick up the phone, wonderong what are they doing
3 months ago
Larissa Miller
Horrible system and absolutely no service! I have already sent 3 emails out as it is impossible to apply for a parking permit online and no one has replied and as a result I have to keep paying an extortionate amount of money for parking …
8 months ago
turah dodit
Absolutely awful service from this council. Serious fly tipping problem where I live and they do nothing to tackle it. Streets in Ealing are covered in litter. Then they send out a magazine saying how brilliant they are.
2 months ago
Rania Kthiri
The word 'service' is completely missing from Ealing Council, very poorly run and don't ever expect to speak to anyone. But we all should take responsibility here. The people in Ealing repeatedly re-elect the Labour Party to run their …
6 months ago
Faith Baum
There is no -star otherwise they really deserve this. Their service is very bad . You can’t contact them. Waiting time is never ending. Even after contacting after longest wait on the planet they don’t do the job properly as it shows their …
2 months ago
Todd Fahr
Parking team does not take calls and there are no online options for the problem (previous owner of my house has not cancelled his permit...)
3 months ago
Alexander Blankson
I have tried to use Ealing council App to report a fallen tree. It is the most unusable App, very
hard to move the pin to locate the issue then difficult to find the right department. Gave up on the end.
4 weeks ago
Jeffrey Geene
One star because I can’t go any lower. Horrible phone customer service, and online system is a nightmare to deal with. Not sure where all the council tax fees are going to, definitely in need of a restructuring.
6 months ago
