Ealing Council Offices
Council Ealing Council Offices, 14 Uxbridge Rd, London W5 2HL, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 14 Uxbridge Rd, London W5 2HL, United Kingdom
Website: ealing.gov.uk
Phone number: +44 20 8825 5000
GPS coordinates
Latitude: 51.5128442Longitude: -0.3086954
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reviews
Jasmine Kauffman
Was alternately told I was 'next in the queue' and just 'in the queue'. No answer at all. Gave up. Useless even by Covid standards.
2 months ago
ForeverGrow
Contact with Ealing council is a joke.Anyway,I moved in to the borough,I changed adress online somehow ,but I received only confirmation with new reference number and thats it.No letter with council tax bill,no letter with …
5 months ago
lois gonzalez
Appalling organisation. Not fit for public service. One of many issues is paying for an environmental waste service - money taken immediately and received paperwork in a few days. 3 months later I am still waiting to be able to use service …
9 months ago
V C
I haven't been able to get my call through in 3 weeks - calling 5-8 time on any given day only to get dropped, not even being allowed to wait in a queue. The website doesn't have the answers that I need and I need to get my issue resolved …
7 months ago
Andrew Schuster
I wonder if there is higher authority who can actually read all the complaints. Absolutely shocking customer service, impossible to get through and even if you get through they just hang up on you, ignore, rude on the phone, treat you like …
8 months ago
Astro FE
I was waiting for my permanent home from nearly 9 years I was on top list but one of the staff misguide me because of her I lost the my rights to get permanent as a single mum I couldn't get the house ????
1 month ago
Shabnam Khan
WORST RUN COUNCIL IN LONDON
I deal with various councils in London but Ealing is the dregs, and that is doing a diservice to dregs. The online systems rarely work, when they do work they take 10 times as long to achieve what it is your …
8 months ago
Matthew Moore
What a disgrace to have such an appalling council. Complaints don't get replied to for weeks, and when they do, they just "apologise for the inconvenience" but they do nothing about the issues. They do not tend to their duties (missed …
6 months ago
manoj tammineni
I have alreadg paid my pcn with the required date but still got send 6 same letters than out of no where got charged £195, would like yo call but no one picks up so i try to chanllenge online but when i submit it says error. These guy made £60000 in three month on one of the bus lanes in 2016, think what they make now.
8 months ago
Victoria Wilkinson
I visited the council building to renew my residents parking permit. I took my documents as require to hand over in person (Council’s requirement). On my arrival the security officer informed that all staff are working out of the office and …
9 months ago
Bob Lamont
With Ealing Council, it appears that the customer is always wrong.
They did not collect oversized rubbish which I had booked for collection. They failed to respond to two emailed complaints within response times based on their own policy, …
2 weeks ago
Roger Shepard
The LTNs create more traffic/pollution through bottle necking and increased travel times. No consultations held by council.
3 months ago
Ronald Mason
I've appealed about a PCN and never got response from them, why do you give that option and never answer?
3 months ago
Danny Delph
Have no manners to talk with people. Worst council ever.
3 months ago
emmanuel owusu
After an hour being on hold finally someone picked up the phone and disconnected me straight away. She put down the phone. Soo rude. Disrespectful.
3 months ago
Trista Jernigan
Website is useless and needs a lot of improvement just like the council
2 months ago
Jill Bender
I have recently moved to Acton and applied for a parking permit online 10 days before my moving date, and I emailed them my documents through the email they've provided on the website on three different occasions on august 14th, 26th, 27th …
10 months ago
Julie Roper
What a nitemare of a council. They don't Listen or help in any way
2 months ago
Shakhzod Yovkochev
Consistently appalling service, covid or no covid. V pleased I dont live in Ealing.
7 months ago
Neeraj Sahae
Ealing council have just changed there online account system and have made it incredibly difficult to get your account set up again and the website keeps bringing up error codes and not user friendly, this really should have been set up for …
2 months ago
Morgan McCollum
Worst council in london , only there to make money .
4 months ago
Joe Hansen
Probably the most disastrous council in the country, led and run by lazy, greedy incompetents.
3 months ago
Reilly Minigutti
Most of the employees are very rude, instead of helping businesses during the pandemic they go out their way to destroy them
2 months ago
Kimisa Robbins
Same problem as some of other guys said about PCN. No communication and keep in reap of the penalty charge.
4 months ago
turbo joe
This place make me so sad ???? they didn’t respect me as amother and they didn’t care for my circumstances as a mum for special need child , his specialist doctor and the social work in his school and the surgery and Gb all of them said that …
8 months ago
Teresa McIntyre
It’s taken me 1 hr 30 to get through to an advisor regarding council tax. Two of the previous just hung up the phone after waiting half an hour to get through. There’s clearly no monitoring of the phone system so the staff do as they …
10 months ago
jesse rodriguez
Absolutely shocking service, I have been waiting for an approval on a parking permit for 3 weeks, no one will talk to me on the phone and I have had 0 contact via email. Burn this section to the ground. Useless. Extremely rude service on the phone aswel.
10 months ago
Eva Serafica
Needed to call late for a noise complaint. On their OFFICIAL website Mon-Thurs until 2 am.
No one answered and they have confirmed today, after calling, that the service closes at 5pm. Good luck if you cannot sleep because of tremendous noise at night and you need to report it...
8 months ago
Dario Sarica
Awful service and clearly no relationship with its local residents. Had a parking permit but changed license plate in January. Updated the cars details on the system the next evening only to find a ticket on the car. On appeal, I tried …
6 months ago
Fangyue Zou
Tried getting hold of someone and waiting for 20 mins, then someone picks up the phone and puts it down. I then called the operator again and she just put me straight again. The most rubbish council in the whole of UK that's what I would say. Ealing Council please improve your communication ASAP.
4 months ago
Nate Hiestand
Cheating on what they owe you in housing benefit. If you make a claim, they cut everything for 3 months and then give you even less. Council tax is expensive for the service provided. Streets are so dirty...
3 weeks ago
Tyler Rogers
During this period of lockdown. Everyone has excess recycling so the bins are full. Normally when I have an excess I put it into black bin bags and put it on top of my bin. I have been doing this for several weeks now. Until yesterday no …
4 weeks ago
mihir siddhpura
Website is broken in most places and if you call instead then be ready to be put on hold for hours on end.
3 months ago
Karen Pegues
Impossible to get anything solved by the useless robot over the phone in order to arrange my council tax. Had to go to the council in person, explained my problem to the receptionist, she gave me a different phone number to call to and the …
6 months ago
Saimon Tesfayonas
The worst council I have ever had the miss fortune of dealing with NO PHONES NO RESPONSES .. RUBBISH RUBBISH RUBBISH thats what happens when you outsource thank god I am moving out of this horrible place.
6 months ago
Isaac Taylor
Was passing by to pick up a Pensioner
2 months ago
Johnny Gulo
This is a bad council????.It does not respect humanity And without mercy . I saw this council is rubbish.I am homeless from 30/10/2019 and it was a mistake from landlord not from me .I have all a proofs .The council told me we can't help …
9 months ago
Juan Olveda
Ealing Council is horrible and that's saying it nicely. You can't even get them on the phone as they keep redirecting you to a blocked number. No one is remotely interested to help you. They have no email but you can write them by post - aren’t we in 21st century?
3 weeks ago
Anthony Oliveri
EALING COUNCIL IS A VERY BAD YOU RING UP AND YOU DON'T GET TO SPEAK TO ANYONE. YOU PAY YOUR BILLS AND RENT BUT THEY DON'T DO REPAIRS. THE STAFF IS RUBBISH AND THEY ARE RUDE. WHAT IS EALING NONE FOR IT IS FOR IS FILMS. YOU DON'T PAY YOUR BILLS THEY WILL TAKE YOU TO COURT.
9 months ago
Mike Andrew
Poor customer service skills not helpful at all. Will send you round robin to all the departments and you will still not get anywhere. Councillors take note, what are you doing to remedy the problem?
2 months ago
Chuck Hurd
LTN IS NOT FOR TAX PAYERS! EALING COUNCILLORS MUST REPLACED.
10 months ago
Rob Forrest
Ealing Council is without doubt the WORST!!! The ONLY REASON THIS HAS ONE STAR IS BECAUSE I COULDN'T POST NONE>
I've just gone online to pay a parking ticket. I went through the whole payment process to be told 'you do not have access to …
3 weeks ago
Dan Nichols
Called for leaseholding advice and was given very comprehensive guidance, answering my questions exactly along with checking that I have all the resources I need going forward.
11 months ago
Jeremy Davis
They kept all the government emergency fund money for the Covid 19 all to themselves. It was meant to be shared to businesses that have been affected by the virus but they have a hard to impossible criteria to receive the grant and on top …
2 months ago
Brad Varma
Very efficiently sorted rubbish services for me without any hassle
5 months ago
Gina J
Too much lazy staff if you raise a question they will reply after 4-5 weeks they should learn from stoke On Trent city council we had replied in hour or maximum 2-3 day in stoke this Ealing borough has no idea how to manage things
3 months ago
Loving Spirit
One star says it all. Central govt should look at way this borough does things as no one is accountable.
7 months ago
John Frey
Most unhelpful people working in there, playing with your time, emotions n need.
Total Waste of time visiting them in your need
7 months ago
Michael Crocker
Worst service ever. Cannot speak to a human being. None of the options apply to me. Been trying to find the right extension for over 20 minutes!!
10 months ago
Geri Word
Greeenford Road Recycling Centre
I visited The Greenford Road Recycling Centre this morning 30.05.2020.
There was very poor highway queueing traffic system using untrained staff causing severe and dangerous traffic congestion on Greenford …
5 months ago
