Lookers Land Rover Battersea
Car dealer Lookers Land Rover Battersea, 50 Lombard Rd, London SW11 3SU, United Kingdom:
220 reviews
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Address: 50 Lombard Rd, London SW11 3SU, United Kingdom
Website: lookers.co.uk
Phone number: +44 20 7228 3001
GPS coordinates
Latitude: 51.4696133Longitude: -0.1776240
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reviews
Joseph T
We purchase our new evoque from Beau, words can’t really explain how great his service was. He made everything so easy, smooth and fast , to be honest deserves more than 5 stars.
We had a really bad experience with Mercedes Benz, we could really notice the level of professionalism and high quality service
Great service
Thanks ????????
1 month ago
Michael Dagastino
Excellent services, booked my car in for servicing, was all done within a few hours, keep me updated though out. Complementary car wash was a nice touch.
4 months ago
Christie Meyer
Fawad was first class, a real asset to Lookers. He was honest and through, a pleasure to deal with and someone I’ll definitely insist on dealing with when I change me vehicle in the future. Please let him know that I think he’s the best salesman I’ve dealt with.
1 month ago
Pia Ledy
Fawad Mirza was my contact for the purchase. Overall he was excellent in explaining the car and all my options. What was particularly helpful was the comment to call him if I had any questions or experienced any problems after the purchase. It gave me a very positive impression.
1 month ago
Allegretto
Just had a test drive with Fawad and an exceptional guy. If you looking to buy a car please look out for this man. Top man for Range Rovers.
1 month ago
Benjamin Caradine
The vehicle was delivered with faults and these have still not been rectified!!! I have just received an email telling me that it would have undergone a 165 point check this clearly has not been done correctly!! I have tried to arrange it …
1 month ago
DK Rottaway
Abdul from parts department was helpful and even was late until i got there , so i bought what i want , returned the call ????
1 month ago
Petra Jones
Sump tray bolts were left loose - when I got home to check the oil leak myself, the bolts had almost rattled free. Careless error.
Quick update on this review - turns out it was neither the sump or the crank shaft that was leaking, it was …
1 month ago
Maddy Forster
Just bought my new Velar from Beau at Lookers LR Battersea, and I cannot speak highly enough of the service. Friendly, efficient and informative, It was a seamless process from enquiry to collection of the car.
Beau's knowledge of every …
2 months ago
Beth Webb
Great service. Wanted to thank you and your team, particularly Katie Hayes who was very thorough and helpful when servicing my car.
5 months ago
Brian F
I attempted shopping a automobile from this corporation was due to pay a deposit then to be advised someone else had paid a deposit as there are so many within the income team so beware humans you may have a agreed the automobile you hoped …
3 months ago
Tammy Pearson
As per usual poor communication, this particular time it seemed as if communication between JLR and the dealership was at an all time low where the customer had to intervene at every step of the process, constantly calling the dealership …
2 months ago
Karo Stigler
I tried purchasing a car from this company was due to pay a deposit then to be told someone else had paid a deposit as there are so many in the sales team so beware people you could have a agreed the car you hoped for and then be informed …
5 months ago
karthik m
I am not happy with the service I have received from the Battersea Lookers Landrover in particular. I have had to return 4 times from the same problem. As I have an extended warranty I have had to eventually call the breakdown team as my …
1 month ago
Adam Lewis
Great Experience, Fawad dealt with the handover during Covid restrictions and was very professional and communications were perfect. I would not hesitate in using this dealership again. All paperwork was electronic signatures and car was sanitised. Very friendly atmosphere, customer experience was spot on.
2 months ago
Danielle Cowley
Excellent service by Yiannos - just great work.
1 month ago
Asmaa Roubi
Booked my Range Rover for a service and MOT. Found after picking up car MOT not done. When I called customer service suggested I had not booked an MOT and had to book in again. Customer service manager gave me a garage they “outsource” MOTs to. Appalling customer service for a supposedly luxury brand
2 months ago
Me T
Just had my overdue service done on my disco sport. Service from Mansur Yakoob was truly exceptional.
For a rather routine activity, Mansur explained to me what the service was about with enthusiasm, greeted me on time for my appointment …
9 months ago
Gang Tang
Fantastic service through the team at lookers Land Rover in particular Beau and Clive with very attentive, professional and helpful. ????
2 months ago
Ghost Rider
Very well looked after by the commercial and technical team.
2 months ago
Dan Greengler
Absolutely ridiculous service. They suggest that I have to go to shop in person to make a payment for a replacement key fob - no online payment is allowed in the 21st century. I have to go back to the shop again in two days time to pick up the new key fob in person - no delivery is allowed in the 21st century.
1 month ago
Bill Almon
I’ve recently bought a car from here and Fawad Mirza was professional, thorough and helpful from start to finish. He offered us a good deal on our part exchange and all the paperwork was done via email. When collecting the car, Fawad did …
2 months ago
B BH
Took the car in for an MOT and service. Just really, really terrible all round. Dangerous, disorganised and dishonest - issues too numerous to mention. Also terrible customer service. Gave Head of Aftersales, Symon Cook, every …
5 months ago
Jimmie Smith
We had an excellent experience from Lookers Battersea who located a VW Sharan for us on the Motability Scheme, our daughter also has a Motability vehicle from another company and whilst we were at Lookers she got a flat tyre the staff at …
9 months ago
Jianyong Zhu
I wasted my valuable time dropping off my car first thing in the morning for a few jobs to be done only to call at 4.30 to find that not one person had looked at my car. To top it all, the part that was required for my vehicle, that was …
6 months ago
Toddler Style
Brought my car in for some repairs and I honestly can't fault the service I received from the service advisor Mansur Yakoob. He kept me informed throughout the day and my car was lovely and clean when I received it. I'll be bringing my car …
4 months ago
Sandra Hattie
I sent the following email with photographs on 5th March to Symon Cook and have had no reply to date. Can I get a reply from someone at Lookers Battersea?
Hi Symon
Thank you for your email.
Just wanted to give you a heads up on how …
3 months ago
Miller Family
I went to Landrover Battersea today to exchange my car and I had a great experience. I was looked after by Mr Andrew Baker. He went far and beyond to help as my car insurance company had a system failure and they were unable to transfer my …
5 months ago
Elchma Doe
Amazing service! Steve was super helpful and just fab finding me my perfect car! Clive was brill to and beyond happy with the service. Couldn't recommend anymore x
8 months ago
Musa Goll
Because of Steven Moate we are now driving a Landrover. He was to the point, direct, quick to respond but also took the time to carefully explain our various queries we had. We were close to purchasing a different car brand but Steven' due diligence convinced us to purchase a Landrover instead!! And indeed we are very happy!
4 months ago
Brenda Rath
I would like to thank Katie Hayes (service advisor), Katie went above and beyond to really ensure I was looked after. Katie’s communication was excellent and consistent. She really was a star and I can’t praise highly enough, she deserves an award for superb customer service!
3 months ago
Ivanely Pereyra
Initially I was left disappointed with what happened on my service, however Yiannos went out of the way to ensure everything was covered and the car never looked better. A true mark of customer service, when something is wrong, they fixed it and turned it round in extremely quick fashion.
8 months ago
Michael DiBona
I have generally received very good service from Lookers Battersea over the past 5 years. I have just had my 2 year/21,000 mile service done, and was very happy in my dealings with Mansur Yakoob over the pasts few days. he followed up on everything he said he would when he would, and I found him to be very helpful, informative.
4 months ago
Taunya Pickles
My Discovery came in today for service and it could not been anymore smoothly and professional. Mansur Yacoob informed me of every step, send a healthcare video, suggested additional service (at agreeable rate) and my car was ready and …
9 months ago
ismail hossain
Worst customer service ????????. I would not recommend this dealership.
2 months ago
Douglas Tabb
Just had my Range serviced. They said they had done a complimentary wash of the outside. I shall remember next time to ensure they don't do it again as the car was cleaner before they "washed" it. Though they offered to redo it, I didn't …
7 months ago
Ali Mathem
I don`t like my vehicle being taken for a joy ride by staff, particularly not the service manager.
1 month ago
Sirisha Garikapati
Many thanks to the team at land rover Battersea for their usual excellent service. A special thanks to Mansour who went above and beyond with resolving issues with my car and keeping me informed with progress at every stage. Many thanks!
9 months ago
Elchma Doe
I received amazing professional and friendly customer service from Amy Joseph and Clive Newell! They were very helpful and provided all the answers that I needed to make my decisions regarding the choice of vehicle and insurance products. …
10 months ago
shawn aills
Very helpful, no pressure tactics, highly recommended.
7 months ago
Lola Dog
I have purchased four Range Rovers in the last ten years. The first two with Lookers and all good. But last two times had to go else where as the second hand trade in value was so poor. The second hand value offered at two other places last …
4 months ago
Tanya Lawrence
Bought my new Range Rover sport autobiography from Battersea, after 94 miles my Fan (kept making loud noise when turned engines off) had an issue, I tried to contact after sales and they kept telling me “someone will get back to you” I …
4 months ago
Dave F
I was very pleased with the personal service by Mr Stones which is why I always buy my cars from Lookers even though I am based in the midlands. He always finds the right car at the the right price.
7 months ago
Jarret Imes
Fantastic service and assistance when buying our car. Can’t recommend Fawad enough - exceptionally helpful and great service all the way through. Will definitely be back for our next vehicle.
11 months ago
Sir Vick
I would like to say a personal thank you to Larkhan Singh in the service depart for his hard work and perseverance with getting my vehicle fixed.
Fantastic service. Thanks team!
11 months ago
David Putnam
Great dealership, staff and service are top notch. Quality vehicles...I’m super pleased. Larkhan Singh was especially helpful ! Highly recommend lookers!
11 months ago
Chris Higham
I can not believe the outcome for this dealership. I have gone there with my vehicle, promised i will have my incontrol app fixed. Instead i felt as i was being looked down at. The guy who spoke to me, was extremely rude & also was saying …
9 months ago
Sheryl Hudson
Fantastic service from start to finish, can't recommend highly enough
9 months ago
Emil Hood
Pretty disappointing outcome. I wasn’t asked for feedback so have little choice but to comment here. Quotes for brake pads and disks were pretty outrageous. An open ended quote of £850 (on top of the £150 I’d already paid) for …
11 months ago
Kelly Connor
This was a big service for our Land Rover but we were very well looked after by Yiannos both before during and after. He is knowledgeable about the car and did his best to help us with the cost. It was a good experience all round including the chap who checked my car in outside. Thank you.
2 weeks ago
