Wickes
Building materials store Wickes, Hertford Rd, Barking IG11 8BL, United Kingdom:
220 reviews
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Address: Hertford Rd, Barking IG11 8BL, United Kingdom
Website: wickes.co.uk
Phone number: +44 20 8507 7869
GPS coordinates
Latitude: 51.5380740Longitude: 0.0693290
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reviews
Terri Foster
This Wicks has proven very useful for purchasing building materials. Staff are friendly and helpful.
3 weeks ago
Iryna Josse
Online order of coving was only half fulfilled, the corner pieces I’d ordered never arrived. Have been asked to contact the store who have promised to help but have totally ignored me ever since and now won’t answer the phone. Very very poor experience and won’t be shopping there again.
1 month ago
Susan Watkins
Well prepared for covid, clean and safe
7 months ago
Ray B
Absolutely rubbish they don't have staff to help and if you do see any they are useless. I will be using b&q much better and staff are very helpful.
1 month ago
Thairy Cornelio
Been a few times. Always a pleasant experience due to friendly helpful staff. Of course, there will be the odd occasion where a member of staff is not quite up to par but generally rather good with a huge variety of products.
2 months ago
Harsha B
The staff here are a bunch of to55Ers. Maybe 1 or 2 out of the whole staff are probably okay but the rest think they own the store. Arrogant and rude to say the least. WICKES - If your staff don't know how to deal with people they should not be working at your store/s, there's plenty people looking for a job who will happily take their place and deal with YOUR customers in a friendly manner. I do not use Wickes any longer because there's plenty places selling the same items and cheaper. Why should I be compelled to use your stores especially with the SH17 staff you employ.
1 month ago
Adrienne Jurewicz
As always, very helpful company, nearly always have what you need, and at a very competitive price, if not the cheapest.
A recommend building supplier.
3 months ago
Felicia Mahdi
Excellent service, took the time to help me find what I needed, open a trade account, and generally make me feel welcome. Thank you
3 weeks ago
Casey Simmerman
Well stocked. A larger wickes store. Not many staff walking the floor. However the gentleman I tracked down who helped was Friendly.
3 months ago
Assi Suvanto
Friendly helpful staff. Able to pick up most diy things at cheapers prices than local shops. Often useful bits and bobs in the sale section.
Decent parking spaces. Tesco nearby.
2 months ago
Carmen Nelson
Wow! Just used Click and Collect for Wickes Barking (Extra?). So bad! Hard to believe you can get something so wrong. You should be able to collect within the hour but nearly four hours and seven phone calls later I don't even know if they have the stuff in stock (after having more time wasted by another branch who took an hour to tell me they did not have the things they previously said they did). The store is closed now. Staff I did speak to either did not help or seemed like they would never actually help anyone. An end to end miserable experience and waste of many hours! Please, just go somewhere else even if it costs you a little more. Your time is too precious to go to Wickes.
3 weeks ago
Stacey Marie
Nice Store everything was good even price was good then other shops. Today i was there for buying some stuff But need some help didn’t have enough staff at floor but Mr Gagan helped me alot one of the best customer service by him.
5 months ago
Jennifer Sawyer
If I could give no stars I would, the customer service is horrendous. We had to wait 90 mins for a forklift service. The workers Edward and Phillips were very unbothered, didn't help and kept lying. If you can, avoid this store!
4 months ago
Anatoliy Prodan
I received a great service from Khalil went over and above to make sure we got the best deals and knowledge was impeccable.
3 months ago
Viacheslav Grimcore
Good shop, you can fond a lot of things. But long ques, specially for COVID times.
3 months ago
alex olivera
Went to click and collect.. served by a very friendly rufs at the counter.. very helpful and prompt service by a lovely lady. Thank you
5 months ago
Kathryn Kindl
I was followed round the car park by guys looking for work, Wickes should probably do something about this as its probably intimidating for some customers. In the store is basically fine, what was annoying is that you can't just pick anything off shelves as its all security tagged, so to buy a £4 trowel I had to wait 5 minutes for someone to come over. Seems a bit OTT to me. Its a bit of a hole.
4 months ago
Anna
Great store for all diy needs
Great builders merchants
2 months ago
Nicholas Pabon
straight in straight out, very easy to shop in
1 month ago
Brittney sebelius
Big store, spaces between the aisles and following all Covid-19 regulations.
1 month ago
Shane DeRossett
Customer service is not as it used to be. I was waiting to be served , there was no one on the till. One girl saw me waiting but carried on sweeping the floor. She came to til after finishing sweeping. I guess sweeping is more important than a waiting customer.
7 months ago
Vanessa Johnson
Although officially it is not the fault of Wickes I avoid this branch (which is a shame) I am constantly hounded by contractors in the car park looking for work. I understand that times are hard right now but I cant deal with these people when im looking to make a quick purchase!
Apart from that the store is generally well stocked up and I find most things i need.
7 months ago
Erin Smith
Large assortment of tools and items for DIY and home renovation work including for the garden and outdoors.
1 month ago
Ben Weisenbarger
Price is cheaper than other local DIY shops . Staff are friendly and helpful, specially Tony at the checkout .
5 months ago
George Michael
Wickes is Wickes. Pretty well stocked, not crowded, no queuing to pay, was fine.
4 months ago
Rolf Steen
Was looking for plastic external windows sill in Selco... yeah, they don't have it. And at Wicks after spent 10min walking home with right sizes of sills!!! Love it.
7 months ago
Dhiyaa Alshalyand
Regular customer at Wickes, particularly love the Barking branch as we know all the staff working there and they are always very happy to help, a special mention is Leslie who every time we go there she finds time to answer all our questions and help us locate items which are not that easy to find, thank you Leslie.
5 months ago
Jeremy Jordan
Coustmer service is very good
2 months ago
James Dollarhide
For Management I will put 0. I checked before go there in website, did they have Einhell Wrench-impact and was information yes, they have in store available. And I saw the show- shelfe not and I ask the stuff and they sayed what is on the shelf, that we have. Why the information from website is different?? I waste a time to walking there to buy wrench, because I believed what is on website will be in the shop as well. Full ZERO for management!!!!!!!
For stuff full 5 star, thanks them.
But before go there how we can be sure....
5 months ago
Lexie Merinsky
Mobbed by an illegal workforce when picking up a click and collect. Immigration should really pay this place a visit. Fortunately I'm a man, but if you was a lone woman I'd be very intimated and would avoid this store
6 months ago
Brock Harrison
Good place. Big shop
4 months ago
Kevin Vallier
One of the worst shopping experiences ever. Staff running around with no clue, arguing. Over 1 hour to click and collect. Ridiculous. Avoid.
3 months ago
Dania
Generally has most things I need. Being followed around the car park by 20 blokes asking for work can be a bit annoying, but I've used a couple of them and they did an excellent job so I'm not generally fussed.
Not keen on security. Mostly Pakistani and always a bit weird. I saw one today follow two black blokes around before asking one to put on a mask. However, there were about 20 Pakistanis in front me without masks and he didn't say anything to them.
8 months ago
william sabanosh
Plumbing section is well stocked, however Customer service dosent exist in this branch. Pricing needs to be correct. It is sad as last ten years buying from wickes I dread to go there, it's my last resort, if any shop dosent have the item than I check for online delivery before I pop into barking branch. Very very sad.
6 months ago
Britt Ann
No bricks, No cement absolute waste of time.
3 weeks ago
Mirna Quintanilla
Heed my warning and DO NOT buy a bathroom from Wickes (especially this store). They will sell you expensive parts without you being able to see them first, and there is a clause in the contract (that they don't warn you about) that "special order" goods cannot be refunded OR EXCHANGED. MOST OF THE BATHROOM IS SPECIAL ORDER!
I'm now stuck with a £245 toilet that is not fit for purpose and spent more money to buy a toilet from a third party.
Avoid like the plague. I REPEAT DO NOT BUY A BATHROOM FROM WICKES UNLESS YOU DON'T MIND GETTING SCAMMED!
7 months ago
Keith Badgley
Has most of what you expect. Kitchen and bathroom displays with estimation service. Outdoor hardware but NO garden nursery or pots. Occasionally some plants and compost at the front. Lots of timber and brick. Most importantly a TOOLSTATION inside. Busy customer services but that's most places.
7 months ago
Lisa Reed
Very good convenience and excellent that you can collect while waiting in your car
7 months ago
Mike Buehneman
We didn't get what we wanted but found an alternative. Friendly staff.
3 months ago
Caden Ohlwiler
Booked an appointment for one of the planning advisers, didn't seem very intrested, wasn't busy, booked me an appointment a week later. B&Q booked me in next day also mailed and text me the relevant details. Well done B&Q.
11 months ago
Ribhav Bose
Good. Got some good stuffs although I didn't get all what I wanted due to out of stock or have to be online purchase only. Great help from staff at the till. Unfortunately you can't avoid the queue from outside or inside or both.
4 weeks ago
Elvis Lara
I was expecting better from a reputable company like Wickes. Checked availability online then went to buy at store surprisingly out of stock. Staff members weren't very helpful the prices weren't as displayed, at checkout had to remove a number of items as priced wrong. The excuse till staff gave was system wasn't updated.
1 month ago
Axel Madge
Had everything we needed, service was poor, the cashier was using the f word with his mate across the floor whilst serving us, we had children with us, this behaviour seemed very natural. It was a big muscle guy from the African decent. I understand its wicks and you always serving builders ect so I can expect it wont be the typical sir/madam service, but should atleast acknowledge customers. Guess service is not as important these days.
2 months ago
Tammy Smith
On the busiest day of the week they saw if opropiet to only have one till open.
9 months ago
Jomar Ortiz
Seldom is anything priced accurately, often stock issues... Check before you go
5 months ago
Dan Owens
No clear pricing related to product and in mess, unhelpful staff on shop floor. Asked for a manager fobbed off with a story.
About to leave for Selco when I asked the Asian women on customer service/refund. She went out of her way to find the item and told me what to look for.
Today she is your star for me spending £££ on acustic insulation.
Please learn just want to be in and out of the store.
8 months ago
Adam Cohen
Was not busy, seeing as it was a Saturday, easy parking, got what I wanted.
4 months ago
Rachel Bernzweig
Large store with bundles of household goods, interior and exterior. Reasonable prices????????
10 months ago
Nelly Camus
Just done my shop at this Wickes, had someone by the name of George that was super helpful, I would shop here again due to this employee help, didn't know about most items needed but the helpfulness I got everything I needed. Real 5 ???? service ????????????
11 months ago
David Garrett
If you buy a kitchen from wickes be warned you may not get a correct measurement of what you want and may get extra parts put on your order form which you don't want or need. Also when you try to get a refund you cant and this could add up to hundreds of pounds my experience was just like this.
7 months ago
