Strafford self drive

Van rental agency Strafford self drive, 74 Preston Rd, Brighton BN1 4QG, United Kingdom: 220 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Strafford self drive
Rate: 4.7
Address: 74 Preston Rd, Brighton BN1 4QG, United Kingdom
Website: strafford.co.uk
Phone number: +44 1273 669586

GPS coordinates

Latitude: 50.8354456
Longitude: -0.1413149

Location on the map

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reviews

coco nut
Brilliant service, clean new van. Would definitely recommend!
2 months ago
Kayte Poggenpohl
fanatic service, lovely staff and worth every penny.
2 months ago
Anthony Castagna
If you are considering a “man with a van” in the Brighton area then I would highly recommend renting your own van instead. I have used man with a van multiple times however it’s expensive, often late, damage Goods, aren’t strong enough and can often be rude. Recently I have discovered Strafford vans; it’s easy, the best customer service, organised and gives you the extra budget to employ the people you trust personally to load and unload your personal items. The van we hired was £61 for the day, was clean, had air on (as it was hot) and DAB radio. Man with a van quoted £455 leaving me with nearly £400 for trusted friends labour and drinks after. Thanks very much.
1 month ago
Gisel Rivera
I rented a car over the weekend. I must say, the whole package from customer service and quality of vehicle I received where above my expectations. Highly recommended, I will 100% use again!
1 month ago
P R
Me and my other house mates rented a van to move out all our stuff into our new student house.The pricing is very fair and affordable. The whole process was really professional and I couldn't fault the service in any way. 5 stars and would definitely recommend!
9 months ago
Patricia Northup
I hired a motorhome for 4 days, it was my first time hiring/driving a motorhome. Charlie was great and talked me through all the details of the vehicle and I felt very confident using it. The process was really straightforward and well handled. The vehicle was in great condition and drove really well, it was very easy to manoeuvre, despite it's size. We had an amazing time and will definitely use them again in the future. Wonderful service!
9 months ago
Anita Kennedy
I rented a camper-van for a week, amazing staff/service. i saw so much of Brighton, me and my family are one hundred percent coming back to Brighton next year and will most definitely be calling into Stafford Self Drive.
3 months ago
Regina Gunter
I needed to rent a van for a festival I was involved in over Halloween. Phoned up and spoke to Frazer who quoted me a brilliant price for the 4 day long weekend. Collected the van which was a 64 plate ford (I was even able to connect/CHARGE my iPhone to it via USB). What more could you want from a van hire? I will use Strafford again next year without a doubt. Many thanks.
4 months ago
Allison Isambert
Great company, hired a comfortable, clean and spacious minibus. Will be using them again!
3 months ago
Shubham Chandak
Very helpful and reasonably priced. I have used cars and vans from Strafford self drive several times now and I can honestly say - Best hire company I've worked with so far. Highly recommended.
10 months ago
verma khushi
Used as part of going to a wedding on mass. Fraser had a good work ethic.
2 months ago
Tom Steinmetz
great service and really clean van used to move house.
7 months ago
Rebecca Fillion
Hired a car from Stratford’s while visiting Brighton for a short vacation. I was very impressed with the sales advisor on the phone who took the original booking, the staff in the reception and the people who took the car back at the end. We returned the car without cleaning it and we’re not charged any extra which is rare for hire car companies in the UK. The site is easy to find and easy to walk from Brighton station (took us around 10 minutes at a slow pace). The car was a 2017 model so around 6 months old. It was very clean and easy to use. Upgrading to an automatic car was not a problem whatsoever and they had availability to do so that same day. It is unlikely I will return to Brighton however if I did I would 100% return to Strafford for my hire car or van. Thanks once again. Don.
5 months ago
Martha kimmons
Borrowed a van hire from Strafford’s for 2 days. Was given a full sized 18 plate Luton van for under £100 a day which is very competitive bearing in mind I was travelling high mileage. Managed to get my job done in good time and returned slightly early. Very friendly staff. Nice and clean van. Will be back. Ian
1 month ago
Saul Sosa
Sold my vehicle to Straffords. They made a very sensible offer for the vehicle and paid promptly. I cannot fault the services received and will be in touch should I ever have another vehicle to sell. Thanks again. Mike.
5 months ago
Boitumelo Boity
Rented a car for the weekend as I needed to visit my parents in Liverpool. I booked online at a great price. Picked up the car with no issues, it was ready waiting and clean. Absolutely no troubles with the car, ran like a dream! Will definitely use again. Thanks.
4 months ago
Katty Pabon
Have used Strafford a few times now and have always found them to be very good, never had a problem. Very good rates on van hire and nice vans to drive.
3 months ago
Deirdre Heistad
Fantastic service, very accommodating last minuet. With an impressive range of cars! Coffee was delicious too, special thanks to Euan!
1 month ago
MKenny
Great company, great experience overall. They arranged exactly what we needed. Would definitely recommend
5 months ago
Curtis Carpenter
Great service & friendly staff, I highly recommend renting from them.
1 month ago
Konstantyn Kylymnyk
Me and a few of my friends used Strafford Self Drive to hire a van to transfer our belongings to university halls. The price was student friendly and it was easy to book online. The staff were very accommodating and made the whole experience a lot less stressful. I will definitely use Strafford again and wouldn't hesitate to recommend it to friends and family.
7 months ago
Tiffany Bumbury
I hired a minibus from a Saturday to Monday. Price was very good, the vehicle was cheaper booking online and in advance. The vehicle was in excellent condition and I thoroughly enjoyed driving it. The paperwork and handing over of the keys took less than 10 minutes as did the return. I highly recommend Strafford Self Drive. I will be hiring from them again..
4 weeks ago
Sydney
Great service from Strafford Self drive. I have recommended this service to 3 friends now. I first used them when I lived down there and needed to move house, they were great with advising on the size of the van I needed. I then found out they do MOT's and got my car checked here, again great honest service and was always welcomed with a smile. Would definitely recommend and use again. Tom
9 months ago
Carrie Button
We used Strafford on a short hire to collect jumble for our jumble sale. It was clean inside and out, which meant the collected items stayed clean too. The van was efficient and powerful enough for our needs. And it was excellent value for money too.
4 weeks ago
Erick Calawayy
High quality good service all round! Great price for what I got which was a brand new van to aid me moving house. Staff were so friendly and knowledgable giving me a full range of options and prices making my life easy! 100% recommend. Friend recommended to me and I wasn't disappointed!
8 months ago
Jason Robbins
I had hired cars from the Strafford company few times, the staff were very helpful and friendly, their cars are clean and near new and l was very pleased to drive with no hassles. I do recommend this service
6 months ago
Lin Hodenius
Excellent service and knowledgeable staff. Vehicles well maintained and comfortable. Would definitely reccommend
5 months ago
jason lee
Hired a motorhome from them to go to France. The boiler didn't work so we couldn't use the shower in the motorhome. Didn't get any refund on the hire or even a refund on the two gas bottles which we bought through them that we couldn't use. Gave up calling them trying to get a refund as they kept ducking calls and not calling me back. I'm just thankful that it was just the boiler that was broken. If it was something mechanical, given their lack of support on the boiler where they asked me to find a motorhome boiler mechanic in France somewhere and they'd refund me the cost, I'd probably be significantly out of pocket or just have been left stranded in France with all our clothes, two dogs and two bikes to get back to the UK somehow. I'd never use them again. If anything goes wrong they have no customer support. The reply that has now been added to this review is not accurate in a number of ways. We made a number of calls for assistance with the boiler whilst abroad. When we did get hold of them we followed all the steps given to us including resetting the control panel, turning things off and on again and reviewing all the steps shown in the manuals but none of them fixed the problem which is why they told us to try and find a repair facility whilst on holiday. This would have taken time out of our tour around France, possibly having to rebook a campsite whilst work was done, possibly having to move out of the motorhome and hire separate accomodation and would have left us having to paying for all of this as Staffords had no maintenance contract or support network for us to call on whilst away. They actually asked us to find a mechanic and to pay rather than offering to sort any of it out for us and said they'd reimburse us when we got back but given that Staffords never gave us any compensation for the inconvenience of loaning us a vehicle with a faulty boiler or for the tanks of propane which we bought off them and didn't use I strongly suspect that we'd also have been left out of pocket for the repair work. I made a number of calls for a refund and either got fobbed off that so and so was busy or just left ringing out. I don't tend to leave reviews let alone 1 star reviews but I felt so strongly that we'd been left high and dry by Staffords as soon as we'd paid them and driven off the parking lot. They don't seem to have any real interest in serving their current customers, it just seems like an inconvenience to them hence their attitude to push the blame to the customer as being ignorant, not following instructions and then offering a rather meagre 1 day discount on a fresh week-long hire as if someone feeling strongly enough to leave them a 1 star warning others of their customer service would want to fork over hundreds more pounds upfront on the hope that they'd get any better treatment the second time around. Look elsewhere If hiring a motorhome to go abroad I'd insist on seeing everything working fully before leaving and checking that if you break down abroad or miles from home that they have a service which will get your whole family and all your belongings back home and that there would be a refund on your hire. I could well imagine that being your problem to fix and when we went away we had 2 dogs, 2 bikes, a trailer and clothes so heavens knows how we'd have got all it back from France.
11 months ago
christina sandusky
Excellent service. Good looking bus. Very good seatbelts. Clean and tidy.
5 months ago
Tafica Terry
Very high quality service and very helpful. Highly recommended!!
2 months ago
John Emler
Easy process and pleasant service. Would recommend to friends.
7 months ago
Tajhna Handal
Had to hire a car for a weekend trip and was fantastic. Service was great, staff are really friendly and helpful! Car was clean and had low mileage and it was really reasonable! Can't recommend it enough!
11 months ago
Kassidy Smith
The website of Stafford Self Drive didn't work very well, but I was (very) satisfied with the car rental. Friendly people, easy going, no fussing as with large car rental companies. However, the car could have been cleaned better - found things/waste of earlier costumers in the car. On the other hand, no experience with their damage and insurancy policy.
6 months ago
Jeyi Mathi
I have rented many vehicles from Strafford’s and it’s always easy, professional and competitive. Highly recommended.
3 months ago
Taru Singhi
A group of us hired a camper van from here back in the summer for an off the radar festival and it was perfect, nice and new, in fact I think it was this years model. My friends made loads of enquiries from other places and this company were not only the best value but the camper we were given had a brilliant layout, they showed us how everything worked so more than happy. I really remember the large fridge which kept our drinks lovely and cold for our stay. We are now looking to book with them again for next year.
7 months ago
Valeria Galvan
We hired the Fiat Tribute motor home for a few days, 2 adults and two 7 year old children. It was our first time in a motor home and we all very much enjoyed our time with it. It was great to drive and it was comfortable for us to stay in and sleep in. we drive to Devon for a few days then to Dorset for a few, it was easy to pitch up and use all the facilities on bored. Many Thanks, Hannah.
4 weeks ago
David Grantham
Fraser and his team really helped me out at such short notice when other hire companies in the area couldn't. Customer service was brilliant, and the vehicle I was given was great value for money. You really do get what you pay for. When I am next in need of a hire vehicle I won't think twice about going to Strafford Self Drive.
7 months ago
Mary Trahan
I have used Strafford self drive on a number of occasions, to which every time was a simple, professional and well organised process. There are a variety of vehicles to choose from to fulfil your needs, I'd highly recommend using Strafford self-drive so you can experience the full Strafford experience.
3 months ago
Robert Stoner
Myself and a couple of friends rented the mini bus for a festival instead of getting bus. Was a great decision ! The mini bus itself was great brand new spacious. The price was decent spilt between us. The service was great we didn't have any problems with the company they were very helpful even gave us direction to our destination. Will most definitively be using this company again. A+++
4 weeks ago
Jordan Ddickman
As always brilliant
2 months ago
Judy Cason
I was put in a nightmare situation as I was moving house and was let down by the removal company. Urgently needed a large van at short notice and on a budget, Strafford delivered on both counts. Was greeted on collection by a lovely receptionist who promptly dealt with the paperwork and walk around of the vehicle. She even offered me a free upgrade as the vehicle I originally booked was returning at a later date. Pleasantly surprised with the quality of the vehicle for the price I had paid. Staff are very helpful and understanding as I found out on calling to extend the hire and on returning the vehicle. Also Roy was only too happy to have a chat about scooters. I would be happy to recommend and hire from again.
11 months ago
Heather Schrage
Rented a car to move all my stuff from Brighton to London. Staff were extremely friendly, the van was new with low mileage. They even let me extend for a really good price. Recommend.
7 months ago
Hani Qaddoumi
Hired a van to move some fences for a function. Brand new van provided at lower cost than the competition we had used in the past which was very fuel efficient. Very happy - our new supplier 100%
4 months ago
Brittany Patterson
MOT completed here and hired a van for a weekend too. Extremely friendly service & everything quick & reasonably priced. Best place for MOT's in Brighton without a doubt & great prices of car leasing & hire!
8 months ago
angelica parker
It was the first time in brighton for me, and I needed to rent a van to transport my stuff from my friends home to my new house. Basically I just googled it and i booked through their website, clear, easy and fast! In half an hour i got my van with a full tank and a chocolate mint on the drivers seat. The service was clear and fast, and the van was absolutely perfect. In the end I returned it later than was expected, and they didn’t even charge me for that because it was less than an hour! Definitely I am absolutely happy with my choice, best rent-a-car in Brighton!
4 weeks ago
Michael Romanow
We hire the mini bus every year for our panto trip Brilliant customer service mini bus very clean highly recommended
2 months ago
Dale Chrisman
DO NOT WASTE YOUR TIME with these guys. I booked two weeks in advance, turned up on the morning I had booked for and was told that they didn't have a vehicle for me. According to the one guy in the office on a busy Monday morning, I was one of about roughly 5 people that he was going to have to disappoint. There was no organisation and communication at all, it was a complete joke! In addition, they never responded to my email (see attached photo) insisting to be compensated for having to book something a lot more expensive as it was such short notice and we were desperate. I repeat NO RESPONSE AT ALL. You'll get drawn in by the price but they will let you down, you've been warned!
9 months ago
Kriss Foley
Excellent and friendly staff. The staff are polite and are always willing to help out with any issues. I highly recommend strafford self drive and they offer good value for money compared to other vehicle hire companies.
8 months ago
Bhavna S
World class customer service, transition was quick and easy! Will definitely be using them again!
1 month ago
Kaitlyn Groshong
The van was great!! Clean and efficient and in good working order. The service at the depot was 1st class too. Thanks!!
7 months ago

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