iSmash - Kings Road
Mobile phone repair shop iSmash - Kings Road, 69A King's Rd, London SW3 4NX, United Kingdom:
220 reviews
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Address: 69A King's Rd, London SW3 4NX, United Kingdom
Website: ismash.com
Phone number: +44 20 7351 9656
GPS coordinates
Latitude: 51.4892166Longitude: -0.1640284
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reviews
A L
I went in with a frozen iPhone and the assistant Tedi re-started it at no charge. Wonderful service. I highly recommend them, such quality of service is truly valued.
3 weeks ago
Albina Domasheva
Had my iPad screen replaced here. Within less than two months a crack formed around the home button, very clearly resulting from poor quality glass that cracked under normal usage. The iPad is kept in a very secure case and was not dropped …
5 months ago
Shreesh Tiwari
Bit of a confused message on the iSmash website trying to get a replacement ipad screen so I called Kings Road shop direct. I couldn't get through due to some technical issues but to the shops credit they must have seen my number and I got …
1 month ago
Lisa Colby
Got my Samsung s20 screen replaced today. Super happy, Booked last second online and a couple hours later was all done. Very good customer service
1 month ago
Paul DesRochers
Please please PLEASE do not make the same mistake as me and get your screen replaced here (or at any of their branches for that matter).
I got my screen replaced in store for £90 in March. A week later I noticed that the right hand corner …
2 months ago
Fallen Leaf
The staff were super friendly. Mo went above and beyond, offered to watch my sleeping toddler in the car (in the rain) whilst I ran into the store to drop off my phone, even though I missed my appointment. I have never recieved that amount …
4 months ago
Miroslav Iliev
Many thanks to Nafa , Very good technicien and quick service in around 1h. He fixed the error 4013 of my iPhone XS by changing the Face ID map, when Apple Coven garden just offered me to buy a new one ....
You saved all my pictures, Merci beaucoup ! Bruno
3 weeks ago
Laurie Morrison
Visited the store on Sunday 10th April with a non responsive phone and after a few minutes I left with my phone working perfectly.
I was attended by Alfie, he was kind and charming,
I will defenetly recommend I smah Kings Road to everybody I know.
Thanks again guys.
1 month ago
Alex Alex
A very specific THANKS to Martin who has been incredibly kind and helpful! From the lady with the cool bike
1 month ago
Dania
Really good service, ask for Mo he is amazing! Very smart guy
2 months ago
Jeremy Gillespie
Fantastic service and special thanks to Ben for fixing my dodgy apps this morning! Highly recommended. X
1 month ago
Theo Lepage
I'd like to take the time to thank Mo for the execptional customer Service that he delivered today. Big lifesaver and i'd really recommend anyone with any device to go to iSmash. everyone in the shop is very friendly and welcoming. 5 stars for me. :)
3 months ago
Ross Galer
Mo was amazing, great service and very helpful! Lovely staff, if anything goes wrong again we will be back to this store!✨
5 months ago
Jade Osbon
Great service! Friendly and knowledgeable people!
1 month ago
Russell D
I took my and my kids’ phones in for battery replacements today and were greeted with really friendly service and an efficient repair. Mo was very helpful and we will be back without doubt in the future.
6 months ago
Thomas Kelly
14.02 stopped in at this branch for the Liquid Nano product they sell. Between 3 or 4 staff, nobody really knew what to advise, didn't know whether the product could be used on my phone, 2 thought it was a screen protector film/glass that …
3 months ago
Stephanie Davis
Got recommended to use Kings Road and I'm so glad I did! Came in and within 3 hours they had already fixed my MacBook where other had said up to a week to fix. Staff were amazing and extremely helpful - when I said I needed it fixed that …
10 months ago
Suzan Terry
Made an online appointment to have the phone battery changed in 30 minutes, walked the 2 miles there, and following a long wait, was told that my phone wouldn't be returned until the next day. Why take the appointment? Why do special …
6 months ago
Porn Star
expensive repair and still shaky with my screen time to time doesn't touch
2 weeks ago
Olive Graves
I was amazed at the efficiency here: previous Apple store inspection classed iPad "beyond repair" (replacement offered £200+). My charger snapped off in port and iPad was also damaged. I phoned iSmash King's Road (Mo the Manager suggested a …
9 months ago
Jizawiz Man
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Pay for screen 180 £, after 1 day was screen error and a have pay again for new screen. Dodge shop. Selling cheap poor quality screen’s . Don’t go here!!!!!
1 month ago
Volein Hart
Asked these guys if they could transfer from my old to new iPhone they said yes but will cost you £100 I had already been quoted £40 for the same job then today I got this done at i tech Staines for £10 , these guys are jokers avoid them.
1 month ago
You Dinglbrry
Thank you Mo, you are a super star! My phone screen was fixed really quickly. Mo was incredibly accommodating.
8 months ago
Ludmila Ludmila
Amazing service they even cleaned out my charging port and speaker for me
6 months ago
Josh Buford
Avoid at all costs!!! The staff is inefficient and unprofessional. I paid for a repair 1 month ago (!) which still hasn't been done. I was given no update and had to call multiple times in order to know what the status was.
The store "manager" Anna is amateur, rude and did not apologize once for not getting the job done. Scam.
6 months ago
Dermot Bermingham
I couldn't recommend iSmash on King's Road more! The people working there are courteous, helpful and quick.
7 months ago
Dave Catlin
Technician BAFTA’s pulled out all the stops to repair my face recognition and service generally was excellent also with front-facing Mark.
10 months ago
wendy grover
Hello,
Not very happy with the level of repair that has been done on my phone. It’s cost me money on two occasions to travel up to the store to have the phone fixed for the initial issue.
On the first repair they replaced my screen and …
7 months ago
Marc Schnider
Amazing service - fixed my dead phone in under 5 minutes and didn’t even charge
9 months ago
Chris Sanford
Was well looked after by the team, fast helpful service all round. Mark especially offered impeccable service, dishing out the free hand sanitiser and elbow bump gestures. Also did not eat my iPhone which was nice. All the best mate.
3 months ago
Carlotta Westmoreland
If I could give this place no stars I would. Rude staff and they charged me for services that did not solve the problem with my phone. They had it for months and I had to take it back twice with the same problem and they wouldn’t admit their errors nor honour the warranty. Complete rogues, no customer service avoid like the plague!
11 months ago
Mauricio Abascal
Good service, they do what they say. Messed up my battery replacement but the warranty covered it and got it fixed for no extra cost. Apart from the inconvenience, it was a good service!
10 months ago
Paula Baraket
Excellent and reliable service. Very quick. All round great service.
4 months ago
Maydelin Brito
Professional phone repair shop will use again
1 month ago
Jag yanan
Brilliant service today at the King's Road branch. The guy who fixed my phone was polite and knowledgeable and also gave me great advice on how to look after the battery life. Really quick turnaround - I explained the urgency as I needed it quickly for work and they were so understanding!
2 months ago
sandy bottoms
If you do visit iSmash Kings Rd I’d recommend Nicholas for anything!
I stopped by to purchase a new screen protector and phone case not expecting much; and this lovely gent reminded me of the amazing human interaction you miss when you look …
3 months ago
jeannette pastore
Incredible service. Had previously been recommended this branch in particular. My phone had been run over by a car - leaving the screen completely shattered, which needed to be replaced and the camera fixed. I also had a laptop in need of …
1 month ago
Krishna Murthy
Great service at reasonable prices
9 months ago
Dan Eberli
Nagas fixed my screen super fast, great service from Mark who gave me all options and helped advise me really well. Would recommend. Thanks guys
2 months ago
Plot Pandemic
Best experience getting my phone fixed. Shahid the technician did an EXCELLENT job - I thoroughly recommend him. What’s more is that everyone who works here is so personable and go the extra mile to ensure a fantastic service. Wouldn’t go anywhere else. Thank you so much Shahid!
2 weeks ago
Niki Reaux
Jerome ‘an utter superstar! Helped find all of my contacts which had vanished due to two naughty little boys (children) playing with my phone. A legend!! Huge thank you for all of your help’
From one very happy lady! x
2 months ago
Qwerty Asd
Exceptional service! I wouldn't go anywhere else for repairs.
I came in to iSmash to ask the team to diagnose the issue behind my faulty iPhone X buttons. My screen had been previously been 'fixed' by another phone repair service team, but …
3 months ago
Chicquita Johnson
Do NOT get your ipad serviced here. I had to go in seven times because it either wasn't ready to collect or they broke the home button 3 times whilst fixing it. Before i took my cracked ipad in to be repaired the battery was amazing - …
2 months ago
Martin Byrne
Efficient, friendly, phone was fixed in 2 hours.
11 months ago
Tim Fox
Came in with 'frozen' phone which 'techie' friends couldn't fix. Left minutes later with working phone. So grateful to helpful knowledgable staff.
Thank you.
2 weeks ago
Adam Lewis
These guys are the best. Unfortunately I’ve had a terrible experience with the Bond Street branch who left me with a phone that no longer worked and told me it would need to be sent away at a cost of £150. I was on Kings Road and dropped by …
4 months ago
paull obrien
I needed a screen protector for my new iPhone and so went to iSmash Kings Road. Screen protector fitted and phone cleaned within minutes! Professional customer service from Nicholas, would definitely recommend.
2 months ago
Tammy Dominick
Extremely friendly and efficient staff. I am delighted with the service.
1 month ago
Matthew Gorbe
Amazing reactivity and expertise. Iphone got ran over by a car. Walked in 10min before close, they still went ahead with it, putting in the extra time and giving it back brand new. Genius appointment a real pain compared to this.
2 months ago
Blesson George
A little bit pricey but you definitely get what you pay for. Excellent service, quick turnaround and great results. Definitely recommend them.
2 months ago
