Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, 585-589 Old Kent Rd, London SE15 1LA, United Kingdom:
220 reviews
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Address: 585-589 Old Kent Rd, London SE15 1LA, United Kingdom
Website: currys.co.uk
GPS coordinates
Latitude: 51.4838886Longitude: -0.0653015
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reviews
Elnita Wilson
Great promotional discount purchased what I needed staff friendly shop clean.
7 months ago
Marcus Daniels
Had problem with my headphone bought in another store, came here to exchange and had no problem doing it. Very helpful staff.
6 months ago
Regina Brito
I wanted to enquire about and make a purchase of a mobile phone.
There was approximately 6 people waiting and only one member of staff, although she was doing her best.
Instead of just waiting I went upstairs as I wanted to buy a Fridge Freezer. After waiting ten minutes and no sign of any available staff I gave up and I went downstairs.
The team member was still dealing with the initial customer I saw when I first entered the store.
I left and I contacted another retailer online I ordered the phone (same price as Curry's PC World) and it was delivered, no delivery charge, the next day.
It appears that the Management of this store are not managing the business.
11 months ago
Keith Smith
Very busy but orderly. Was asked to sanitise my hands at the entrance which I found reassuring. Have a range of printers and thankfully was able to find a reasonably priced one which was still in stock as many others weren't.
1 month ago
Addie Mcclean
Lovely place for all you home electrics stuff and your computer gear as long as you do not want their so called customer assistance as it is a joke.
8 months ago
Anthony Caston
Having reserved an item, I arrived to be told it wasn't in stock. Not great, but it happens. However, they did nothing to find a solution. I don't know whether the staff have a great basic pay and no targets, or are paid and treated badly, but whatever it is, they just don't care. Apathetic, unknowledgable and rude. Manager was quite helpful at the end, but at that point I just didn't trust them to get it sorted.
10 months ago
Adrien Goulet
My visit to Currys this morning was made easier by the patience of the assistant when I found the fridge freezer my heart was set on was not available, she checked several others until I found another I liked. Thankyou Cherelle.
7 months ago
Adam Lewis
Very helpful very knowledgeable I'm a happy customer
7 months ago
Andrew Wilczynski
Very prompt and organised service both for buying in store and collection of order.
7 months ago
Alan Alda
I bought a high performance laptop here. Great customer service. Thanks.
10 months ago
Wesley Brooks
Product descriptions often lack detail or missing product cards.
Missing some lines, too many of likeness.
10 months ago
Tina Mullin
I was attended to well and politely my wife felt very comfortable which made me very happy.
8 months ago
Brendan Luba
Unfortunately didn't have what I needed. However staff were helpful
8 months ago
Kenneth Heinhold
Easy to park, no queue, and large range of products.
7 months ago
Cliff Johnson
I was nice coming back to PC World, after a very long time..... everything was in order and signals all over ....
9 months ago
Jameson Weber
Hard to get help with Advisor when busy..
Good range of TV's all set up to get you to spend more money
3 months ago
Sarah Dolinar
Click and collect no contact was quick and great
8 months ago
Melany zambrano
Large store so able to move freely and browse without bumping into other customers. I had to queue before entry & use hand sanitizer but all with no problem
8 months ago
Kimberly Clark
Well managed click and collect
2 months ago
Cyndy McAfee
Staff were so helpful and you get everything you needed.
7 months ago
Amy Aliazzo
CURRYS IT SEEMS IS VERY QUICK TO TAKE YOUR MONEY, BUT TO GET HELP IF YOUR IN NEED OF HELP SEEMS LIKE YOU HAVE TO BEG AFTER PAYING YOUR MONEY.
9 months ago
Nicole Easler
Who knew? Great for recycling small electrical items ????
9 months ago
Zach Brown
the man that dealt with me i think name was kevron was great and still trying to get my problem sorted qith team know how to book an urgent repair
9 months ago
Leela Simmons
Absolutely infuriating service. Macbook lost. Charge for next day delivery then take 5 days about it. Returns not possible. 2.5h waiting on the phone then they disconnect. We used to buy for company for 25k per year. Never again. Having to use solicitor to get money back for items lost on the way
3 months ago
Michelle Johnson
13:53 12/07/2019 Closed from today til further notice dew to outstanding ctr fee plus t&c's infringement..
3 months ago
HarshaSuneetha Fernando
horrible service, I told three workers in charge of serving customers in general about any product that they were busy and the 3 said yes, a chubby, a tall black boy and a woman, the 3 workers told me they were They were busy and they would attend to me in a few minutes, I and my mother were waiting for them between 15 and 20 minutes for one of those 3 people to attend us and none of those 3 people came. And you know the worst, that me and my mother were not going to ask anything, we were not going to talk to them or waste their time or anything like that, we arrived at the place already with the chosen product and ready to buy, but no person came to attend us so logically we left, we lost our time, but they lost two clients. We will not return to that place again.
10 months ago
Stephanie Streets
Stocks on items such as computers and laptops seem to be a bit low, but they still have items to choose from
7 months ago
Jessi Oizumi
They are not allowing inside the store and also we couldn't make online payment using the Indian Debit card
5 months ago
Peter Flierl
Did get good deal, power bank for 8.99:p
9 months ago
Sharanya Selvam
Very good great service great staff
8 months ago
Nadia Belliaford
The last two visits have been disappointing with not enough staff, rude and did not have time for me,
And unless you are buying a tv, stock is Limited.
l left both times empty handed and ordered it on Amazon from the car park.
9 months ago
Mark Mark
It was a horrible experience. The security, Andrew is extremely rude. I spent £1,300 on a new Samsung and arrived to collect it. Having spent thousands of pounds over the past few years on various Samsung etc gadgets for the whole family - I always come back here because the staff were exceptionally nice every time. This is the first instance that someone is so abusive for no reason and I will never spend a penny here again. Thanks to my Carphone Warehouse assistant, Anna for being lovely and professional. Alas the security cannot shout that I am "killing people" if I want to use my own hand sanitizer because I am allergic to theirs. I let him spray my hands with his product and he insisted that I rub my hands together whilst he was being verbally abusive again and then he said he will not let me in anyway and made me stand outside in the rain. I really needed to pick up my new Samsung because my previous handset was snatched from me a few days ago by a juvenile wanted by police for knife crime. There is a police report about this. I definitely did not need any more rude attitude in my life, therefore will not be shopping with Currys, Carphone Warehouse and Samsung again unless amends are made. This was utterly unnecessarily disrespectful.
5 months ago
adem karakum
Great prices friendly staff and wide range to choose from.
10 months ago
Christa P
It's ok, good selection but customer service is not good. First experience of buying a fan was good and was greeted by lovely woman, second time I went in, I wasn't helped for an hour looking for a TV. One staff member is on his phone headset all the time, I saw the manager asking for his attention and he was ignoring to which I told the manager he's on the phone and he said I know but refused to tell him to get off the phone. I've seen this guy before over the few times I've come here. Some staff are wonderful but a lot of staff if you don't come in looking like you're going to buyout the shop won't waist their time. I'm sure sales here are comission for the employees. With COVID no TV are in stock unless over 49" when ask when new TVs will be in stock they say they don't know. They just expect what they expect and want me to order it in... The whole reason you go to see the TV in the store is so that you dont spend money buying it for your home and it not fit.
3 months ago
Eleanor Gill
Good price items
Good service from staff
8 months ago
Alan
Good store to shop friendly staff to assist you good customer service care.
2 weeks ago
Trever Simes
Great customer service with the person who deal with my phone contact
10 months ago
Enrique Garza
Wery Unwelcome staff on laptop section. Silly finance system.
10 months ago
joel kavkaz
this store is NOT open its just click and collect which is pointless when you can just get it delivered funny how hairdressers can operate after lockdown but currys can't just another business waiting to lay off staff or go bust!
3 months ago
TheonltAndy
made pick up easy during these tough times
7 months ago
Sergiy Asyeyev
Staff are lovely but hard to get them to attrnd to you.
1 month ago
Tony Calabrese
Atrocious customer service. Went to 6 staff members but seemed like no one wanted to make a sale. They couldn't even be bothered to call someone to provide service. A group of three were happily walking and chatting and didn't want to give me the time of day. Store would be better off sticking in a POS where you can check stock level for an item at the store. Don't know how it would be with the other staff these six were the worst.
2 months ago
Rockford Ziemba
very nice items, i purge everyone
8 months ago
Aki Jackson
It was good quickly attend to no hassles.
8 months ago
Melinda Stone
This is a big store with range of electronics, worth checking in person before you buy something.
2 months ago
Arielle Roche
Very convenient for me and lots of choice with competitive prices. Bought a washing machine here recently and the service was outstanding. The knowledge of the customer assistance was very good and he helped choose a machine. My only disappointment was that the machine was out of stock and had to wait two weeks for delivery.
1 month ago
Ka Je
Some staff need to have customer service training !!
11 months ago
Jared Ison
Staff always willing to have a laugh with customers
7 months ago
Dmitry Ruhl
Unprofessional staff, lazy
1 month ago
Donna Sweetin
Lack of staff and motivation....
6 months ago
