Halfords - Balham (London)
Auto parts store Halfords - Balham (London), 316-324 Balham High Rd, Tooting Bec, London SW17 7AA, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 316-324 Balham High Rd, Tooting Bec, London SW17 7AA, United Kingdom
Website: halfords.com
Phone number: +44 20 8682 9996
GPS coordinates
Latitude: 51.4363878Longitude: -0.1591516
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reviews
melissa johnson
Helpful Staff, Friendly, aiming to get you back on the Road on the same day as i am a cyclist
3 months ago
Andrew Batz
Great experience! I was really impressed with the female bike mechanic who really knew her stuff and delivered a professional, proficient and polite service.
5 months ago
Mark Litchfield
Good store with lots of stock but the queue was very long at checkout as the staff are usually busy
6 months ago
Heidi Henry
Great shop, great staff, very good experience shopping.
3 months ago
Maria Gomez
I have called about a visit to fix my bike. I was told I had to wait 7 weeks, when calling to confirm I was told I had to wait another week yet I got a receipt for today at 16.44. Nobody can seem to answer questions or understand what is going
2 months ago
Imre S
The reason I really disliked my visit is the reason I really appreciated it and will go back.
I needed a new Battery for my car
I queued up and requested a new battery, the assistant looked up my Car reg and told me what battery I needed, He asked if I would like it fitted I said yes
this cost an extra £25 and said the fitter would be 10 mins
this ended up being 40 mins (the reason i disliked my visit)
While I was there I got to see the assistants serve / help 4/5 other people
What I really liked was when people came up to the till with a product they checked they had the correct part / product and in 2 cases changed the item for the correct part (really good)
And the reason I had to wait so long was the fitter trying to replace a light on and Audi
which turned out impossible as it was LEDs and glued in .
He then started on my battery, The whole time he was pleasant and helpful even though replacing the battery in my car was not easy.
I also liked the way the whole store team helped each other and worked together.
I must say it was far above what I was expecting from a Halfords store.
4 months ago
Giannis Marougas
Good Customer service. Helpful with a smile.
2 months ago
Lyndsay Anson
2 helpful assistants and quick and easy at the till.
3 months ago
Napier Minor
I had my front blubs changed, on Dodge caliber. If you have a dodge you know changing head light bulbs is really awkward. Really tight space. The gentleman changing the bulbs had to move water bottle, coolant and steering bottle to get to bulb holder. He had never done a dodge before, he was not fazed. Can't thank him enough.
6 months ago
dora gala
I was answered quickly, efficiently and the attendant was kind to answer my questions.
5 months ago
Rob Spence
Very knowledgable staff and help in hand as always . If I am uncertain about something but will be answered most of it before I leave. Definitely recommend to anyone Balham store ????????
2 months ago
Kimberley Larkin
Very helpful team, they found the right size wiper blades for my car and fitted them in less than 5 minutes.
5 months ago
Tini Goedhart
Had a faulty tyre pressure pump purchased about 6 months ago. Within 30 seconds, I was out of the store with a new one. Great service. Thank you!
6 months ago
Bri Eberline
knowledgeable staff and welcoming. Explained my issues during the bike check. Only issue was i had to wait longer then my booked time and the store wasn't open then too.
8 months ago
Veronica Trinidad
Battery still in guarantee but refused to change. They asked me to buy new discounted or to charge the battery for 6-8 hours then to see if they fix the problem but still I have to pay even though its inside the 3 years guarantee
2 months ago
AmirReza Oghbaee
Very friendly and helpful.
I got everything I needed for my bike. I left very satisfied and the staff was lovely.
6 months ago
Morgan Gomez
Was made to feel like extremely comfortable on visit to store and was given the exact help I needed and I am fully satisfied with my item. Thank you to the Halfords staff at Balham
4 months ago
Kenny Clerigo
Helpful staff, not too crowded and wide range of items.
4 months ago
Louise Fernandez
Had a headlamp out and they fixed it within minutes for me. They also gave me advice and options on my broken radio. Great service and very helpful.
9 months ago
Clarissa Evans
Friendly professional and well informed staff
1 month ago
Nosson Weissman
I was really impressed with the service. And free . Thanks very much.
5 months ago
Ian L
Helpful chap. Although fairly short staffed at present for obvious reasons.
3 months ago
Trevor Pritchard
I was extremely impressed by Haroom who helped me with a couple of issues with my bike. He was friendly, knowledgeable and professional and I would definitely recommend him if you have any bike issues. Thank you Haroom.
7 months ago
Obrianna Vine
very personable and had a lot of knowledge
1 month ago
Niki Reaux
They sorted me out with the correct oil for my model of car. Advised me about the procedure to top it up. Even came outside to make sure all was okay. Very impressive service from Halfords Balham.
11 months ago
mohammed obied
Friendly service and processed my refund quickly - thank you!
4 months ago
Cristina Fernandez
Great service by Haroon and the lads here today - managed to replace a really annoying side light bulb that had blown on my Kia. Couldn’t ask for better service!
5 months ago
Ryan Bristow
I've visited twice in Tier 3 and Tier 4 restrictions. They had everything I needed, but both times some staff were clearly not wearing masks properly. Numerous customers were walking in without masks on, whilst staff stood next to the door, and no one was being asked to put them on. I felt unsafe enough to bother writing a review. Irresponsible retailers like this are one of the reasons London is in Tier 4. Poor form Halfords.
5 months ago
Shayne Edwards
Very bad customer service I was waiting long and no one serving me????
1 month ago
geno Pierce
Went in for a bike repair. Very bad service and the work that was done was so poor that I have taken my bike elsewhere and paid to have it redone.
2 months ago
Luis SALDANA
Friendly, helpful and knowledgable staff. Got clear answers to several different enquiries that I made. Efficient service. Have used their services before and will definitely do so again.
3 weeks ago
Keith Lambert
Click and collect was straightforward and easy to use
2 months ago
C Mayhew
Fantastic customer service.
Thank you so much Faith , you're the best
7 months ago
Maria Gomez
Really lovely guy who checked my bike over
5 months ago
Viktor Ageev
Poor poor knowledge, don't know the difference between brown and beige. spent 30 mins traveling to this store as they confirmed that they had the khaki spray paint in stock, I asked them to check as the plough lane branch said they had it yet they didn't. The lady said yes we have it, I'm holding it in my hand. When I arrived to collect later after walking for 30minutes they didn't have it in stock and tried to give me a dark brown. Very very frustrated with this. So today I have spent nearly 2 hours going between different halfords to get paint that both stores have said that they have in stock and am still have nothing
6 months ago
Betsy Barnes
Very friendly and helpful staff, store had everything I needed for my bike
8 months ago
Joseph Bragg
Quick and friendly bike tyre change
3 months ago
Richard Johnson
Good local bike service
1 month ago
Barb G
Terrible service. Lost 20 minutes to get some light for my bike.
2 months ago
tim cullen
Good range of bicycle accessories. Service always seems to be slow.
6 months ago
Mumtaz Aleem
First class service from excellent staff member who dealt with my request in a positive and professional manner. Thank you
8 months ago
Somayeh Farneshan
Not great. Customer service was slow and patronising: a male employee seemed flabbergasted that a female cyclist could have bike tools at home (not even tools, a set of allan keys!) What year is it, 1960? Meanwhile, there are two male customers getting their inner tubes changed as they can't manage it themselves, such irony. I took my bike in for a service and was clear about things that were wrong to one employee. As I understand, the bike was then passed onto someone else and some of the jobs were not completed, one of which was gear indexing. Didn't realise until the ride home so that's not necessarily on them but should have been included really. Plenty of staff standing around (one of which clearly knew nothing about bikes or cars) but it took ages to be seen to, despite approaching two different employees. I would not come back here. Shame, as Halfords was high in my estimations previously. The bike mechanic knew his stuff (except apparently gear indexing) and got my bike done super quickly on request, get rid of everyone else.
7 months ago
Hard Mix
Very helpful staff, brilliant.
6 months ago
Antonio Hernandez
It’s okay but bit slow and the person at the till need some head ups
2 months ago
Mahmoud Alsakit
My Favorite Halfords store. Super friendly staff with excellent customer service and experience. The bike mechanics are professionals and well experienced.
9 months ago
Katie Pfeil
There is a man called vic in Balham store if you need anything he is the guy to see outstanding sorting me out a bike today for my young son he went above and beyond thanks very much for today
8 months ago
King Cotz
The Halfords team are all that and more, very personable and efficient.
7 months ago
David Kost
Got everything I needed but had to wait a bit too long
2 months ago
Steve Woods
Very helpful guy repaired my punctured bike tyre in a few minutes
7 months ago
Harlet Ruiz
Item available quickly and staff were friendly and helpful.
7 months ago
