Euro Car Parts, Brixton
Auto parts store Euro Car Parts, Brixton, Ellerslie Square Industrial Estate, Unit 2-4, Lyham Rd, London SW2 5DZ, United Kingdom:
178 reviews
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Address: Ellerslie Square Industrial Estate, Unit 2-4, Lyham Rd, London SW2 5DZ, United Kingdom
Website: eurocarparts.com
Phone number: +44 20 7326 7420
GPS coordinates
Latitude: 51.4578197Longitude: -0.1280600
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reviews
Lesly Owens
Worse branch!! I just ordered a USB port and expected to receive it in 5min. Been waiting for 45min with my 1yrs old daughter. It's not good at all. The staff kept asked me what's part I ordered twice. Lastly, the manager found it behind till. The manager apologies but it's not enough. Now I'm not satisfied with this product and want to refund it I still don't want to go back to this branch again. I will find another branch
2 months ago
Deepali Garg
Your driver's are worst drivers ever they driving with no responsibility at all cut people don't stop on red light. I took a picture of this driver committing loads of bad behave
7 months ago
jeff bockhold
Extremely long time to get served and get what I wanted, including queue jumpers. Nice staff. Strange system, but I overheard one chap say computers weren't working, so will give them bonus points for dealing with that.
1 month ago
Pam Dennison
Great place to pick up your parts. Competative prices.Very Covid safe. Friendly staff, James even helped carry my parts to my car. Well done all.
1 month ago
Cameron Honig
Queue doesn't move. Went twice today, 4pm and 545pm. Don't go unless you have an hour to kill. Ordered products from toolstation with free next day delivery
3 months ago
Henry Linares
I don't know if I need to give one star but clearly this branch is getting the whole customer experience wrong. 3 tills are available and you have people awaiting outside the in the cold to adhere to the COVID provision but you can't open 2 till and instead have 1 till serving. The average outside the cold is 15-20min before you get inside and then be seen.
Average waiting inside is 10-15min.
Get more staff.
Customers reading this, go elsewhere if you can
2 months ago
Shanta Biswal
Very long wait to be served . Only 1 person behind counter serving . Would of been quicker going somewhere else.
5 months ago
Bee Marie
Digusting lack of social distancing, customer not wearing mask, sneezing and then touching products without staff intervening. No point in click and collect as you still had to wait as long as everyone else in the same queue.
6 months ago
Anna Hall
Dealt with karlos on front counter 10/10 cust serv
5 months ago
Sheena Edwards
Managed to get a £60 parking ticket
so watch out.
1 month ago
Vallonda Head
Slow, waited 30mins for an order only to find out it wasn't even processed properly.
1 month ago
Karen Cartee
Well stocked and knowledgeable staff, only issue can be parking due to how busy the site is
6 months ago
J R
Super fast delivery - Thanks! I ordered parts at 1am and they arrived at 9am sharp same day! Can't beat that!
8 months ago
Paul McDaniel
Wait wait and more waiting!
To the manager,
I would rather drive x y z miles further in the future just not to be met with this level of customer service.
Thank you anyway
10 months ago
Doris Brucken
Very good customer service. Would always visit again.
6 months ago
Joe Hansen
Perfect service from Carl . Thanks a lot
5 months ago
JENNIFER MARTIN
Long waiting time and customer service assistant looks dull and tired not helpful at all and kind of rude, don’t care attitude. Worse working people. Avoid utmost.
1 month ago
Jeremy Siegel
Good service and polite staff well done guys keep it up
6 months ago
Jane Peach
This is genuisnly the worst parts store in London. The front desk people could not care less about the customers or the service they provide. Genuinely the worst service ever. Its like they hate their job. Very unprofessional. Parts take over 1 hour to come out at times even when there is 2 customers in the store. Its insane. The tall European guy literally tells every customer "stop wasting my time"...its literally a circus...
6 days ago
Holly Swirczek
Excellent service on the front desk, in and out of the branch 5min. Very good prices.
10 months ago
Nicole Howell
I've only read the last 3-4 reviews on here and have to completely agree, worst service at the front counter i think i've ever experienced anywhere in my life, rude, unhelpful, complete lack of care for customers. Received an email saying to come and collect parts, waited nearly an hour to be served only to be told parts hadn't arrived. Truly an awful place with awful staff. Genuinely shocked.
8 months ago
S
Staff was nice and helpful but it took ages to be seen in the shop. Only one member of staff on while loads of people waiting.
11 months ago
Trey Wilkerson
staff are slow and there is a tall European guy that has disgusting attitude
its like they hire anyone off the street- shocking!
6 months ago
AmirReza Oghbaee
They sent me a battery that was advertised as for my car but was the wrong size and spec. I tried to contact customer service by email and live web support and never got any reply whatsoever. I tried calling and was on the line for a very long time with no answer.
If you are going to buy from them, make sure you use Paypal or at least a credit card for the extra protection they give you.
2 weeks ago
Victor Zelocualtecatl
Takes forever to attend customers, went there for an item And spend nearly 45 mins, staff are looking at their computers typing doing don’t know what
9 months ago
Cransheka Emery
A little bit slow maybe due to covid
4 months ago
Siuzanna Khachatryan
Service was very slow, waiting 15 mins for a click and collect item.
5 months ago
Will Rosati
Got parts at a good price
3 months ago
Ralph Steffen
Excellent customer service from the front desk sales team, keep it up.. from a very please customer:)
11 months ago
Linda Adams
Amazing customer services. Very pleased
2 weeks ago
Spencer Hunt
Good staff treatment good
8 months ago
Christopher Cabral
The queue is too long and one person of interest to serve everyone
4 months ago
Stuart Mills
Excellent customer service! Thank you.
9 months ago
Francisca Gomez
Amazing customer service
2 months ago
Jargery Felix
Not a great experience. Staff seems to prefer and enjoy colleague bounter far more than actually serving customers. I was simply put on hold while a staff member continued his conversation with his colleague about their personal lifestyle preferences. When satisfied, he finally turned his attention to me... applaud really.
2 months ago
Ricardo Hernandez
I WENT TO THE ELECTRICAL PART WHERE I WAS SERVED BY TWO VERY HELPFUL LOVELY LADIES, WILL BE USING HERE IN FUTURE
1 month ago
Tim Pugliese
90 minutes parking free if shopping in tesco. The spaces are a bit tight when parked between other cars. If you need those extra inches to come out of your car park at the end spaces.
This car park is a few minutes walk from Brixton town centre.
9 months ago
Katlin Bentley
Excellent place to buy good quality car parts and other stuff. Good customer service.
4 months ago
Nicole Conaway
A cockroach has better manners, there is no customer service here of any standard and levels are below basic human intelligence.
2 months ago
Riah Forbes
Very slow service
3 months ago
Eric Acevedo
Helpful and friendly staff, you can get a lot of things you need here, for your car and reasonably priced with good competitive rates.
1 month ago
Joe koy
ordered online service was so poor when i arrived ro collect.I had to go to a local garage and repeat the same order and they got it and delivered it with in 20mins so it seems that the independent customers get a lesser service in comparison to what i experienced.
equality and diversity springs to mind eurocar parts please look into this before we leave europe.
2 months ago
Enya Savchenko
My place perfect
8 months ago
Cecilia DiFelice
Take your sleeping bag .!
5 months ago
Rob Korlewitz
Good service, staffs are always out to help out with customers needs. Fast delivery if ordered online too.
Finally am always loving the bargains online. I normally order online and drive down to the shop to pay and collect my items.. ☺️
5 months ago
Fabiola Green
The gentlemen on the till is an asset to the company. I can't remember his name but he had a ponytail. Very knowledgeable.
4 months ago
Amin Ahmed
I usually visit my local euro car parts. Staff is very friendly. The only thing that frustrates me is that after you turned up and expecting you will get what you are looking. It's not there. Either you have to order and wait for the next day delivery or look somewhere else. However saying that, it is a place I do recommend to visit and shop.
4 months ago
Oksana Harris
Don’t waste your time unless you like wasting it... Understaffed. Untrained. Went there in the morning to get brake bass and discs.. The que was made of 5 people and 1 person serving. Waited 15 min than I went to come back at 1330 to wait another further 35 min to get served. The guy was helpful and checked my discs pads number in my car as there ware 2 different options on the pads ..The best thing is that they have me the wrong discs!!!! So I lost 2 h of my life and dealing with this. Is it worth it ? No
6 months ago
Reniel Torres
Ordered online with discounted price but when u go collect they said sorry our system crashed if u want them i have to pay full price
2 months ago
Mike Gambino
Always a long wait to be served. Whenever I visit there either nobody to serve...but can hear voices at the back having a chat. Very poor level of service.
4 months ago
