Euro Car Parts, Wembley
Auto parts store Euro Car Parts, Wembley, 4 Hannah Cl, London NW10 0UX, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 4 Hannah Cl, London NW10 0UX, United Kingdom
Website: eurocarparts.com
Phone number: +44 20 8956 5050
GPS coordinates
Latitude: 51.5565668Longitude: -0.2626085
Location on the map
Get directions
reviews
Smart TV
What a bunch of rude guys working there. I went today to pick up an order and the queue was up to the front door. The lines were not respected and the guys from the till was fighting loudly in a different language. When I tried to go to the collection line, because was no one at that queue been told, in.a really rude manner( by the guy shown in pic) that I still need to wait at the queue without explanation. First and last time when I'll go there.
3 months ago
Shanon Fraser
You will find almost everything
8 months ago
John Thimble
3 stars on this occasion as there was only one person at the front counter and the store was full. Long queue to get served and even longer for goods to come out.
2 months ago
Cris Austin
Any parts for any car
Good value car parts
Car park
Good advice
Happy customer
1 month ago
Mark OT
Good pleasant service.
Note the warehouse has moved down the road.
2 weeks ago
Prostogamer
Quick Service today
4 months ago
Tina Miller
Very high prices, I bought 32.5% cheaper at Lloyds. Part of Bosch.
8 months ago
Cynthia Decker
I ordered a few things from wembley branch online and my iteams were not there so I spoke to the manger hershel and he was so great he helped me resolve the issue and my iteams should arrive by tomorrow.he has a great communication skills and telephone manors I would like to thank him so much for his effort and helping me today so thank you hershel god bless you
5 months ago
Matt Colley
The service with Euro Car Parts varies, recently they supplied brake discs in which both the rear discs were for the same side rather than rear left and read right. Also in the same order there was a sensor missing. To be hones we at times are very disappointed with their service. They need to up their level
6 months ago
Lintell Brown
Great range of products however waiting time for product collection is painful. They could do with streamlining the process of order picking and getting the products to the customer at the collection desk.
I once sat there for 15min staring at my product sitting on the collection area shelf while staff members had a casual chat about non work related matters. This is additional to the 20min it took them to pick my 1L oil carton from the storage area in the back and bring it to the collection area at the front.
5 months ago
Lisa Lisa
Waiting time mid week is 20-30 min. Service is really slow.
8 months ago
Reed Martz
Great price.
5 months ago
Rebeca Valle
Very good customer service
7 months ago
ItsStephyy Babyy
For being the main store having two people at the desk not very practical
9 months ago
Amsal Solaiman
For all cars ,recomand
4 months ago
Will Puckett
Good parking and okay customer service.
10 months ago
Rahul Singh
Very good
3 months ago
Tammy Buxton
Perfect place for car owners
3 weeks ago
Kenny Flores
Always have hard time with these guys..
1 month ago
Girod Germainn
Cheap & Good parts.
9 months ago
John West
Fast track shopping! Enjoy!
11 months ago
PRIMA DONNA
Great place , not to busy
7 months ago
Mikhaylo Ivanov
Good service
3 months ago
Todd Miller
Rather slow and unclear process of serving customers. Queue outside without shelter when there is rain.
1 month ago
Amber Parkin
Chaotic queuing. Did click and collect but on arrival you have to join same queue as everyone else, so entirely pointless. Might as well just turn up and join the fray. ECP is good for service items if you choose the branded parts.
9 months ago
Theresa Mathis
Car parts and spares for less. Go no further
10 months ago
C CLARKSON
They are good.
6 months ago
Jill Halkin
Worst customer service ever! Be very careful when you buy more items! They will try to make you leave with missing items.
7 months ago
Zach Kowalczyk
Just don't go there on Sundays! Otherwise great shop.
7 months ago
shoestir sole
Dumbo staff...but good place for car parts I guess
4 months ago
Brandi Dalton
They haven t updated the new location on google maps, it hard to find
10 months ago
Clare Abbam
New site, good ayaff, order online its way easier
7 months ago
johnny theophilus
Got the part in emergency
2 months ago
UNBIASED GAMER
In and out. No problems. Staff are helpful if you don't know what you're doing.
2 months ago
Michael Hall
Parking on site, friendly staff, clean had floor markers for 2 meter distance rules. Hand sanitiser gel pump on wall.
3 months ago
Stephen Whalen
worst experience ever!
purchased a pair of headlights for my vehicle. 6 weeks ago, gave it to the garage to fit. as soon as i got the car out of the garage i was aware of a few problems
1 - the projection of the lights were not correct - would most likely fail an MOT
2 - heavy condensation in the lights (within minutes)
3 - the lights were very weak
the garage who fitted these lights, also agreed that these lights were well below standard, advised me i should take them back for a refund.
I had to pay the garage again to remove these lights, in the mean time i just purchased lights from another supplier, as i didn't want to get an exchange from eurocarparts and have the same problem again. and pay on labour for a third time.
this was a click and collect order - the day after fitting, i called the Wembley branch, who advised me to call the head office. I called the head office who advised me its nothing to do with them, and i should speak to the wembley branch again.
Once i finally got through to someone in wembley again, they advised there is a 365 day return policy on click and collect orders.
i advised them that i had to pay on labour to get the faulty lights removed, and that i wanted to make a claim on that. they advised that if any labour claim was to be made, that it would have to be sent away and be assessed by the manufacturer and that could take some time. they advised me that if i did not want to make a labour claim i could just come in with the faulty headlights and get a refund.
yesterday i went into the branch, to be told totally different things.
they were offering me a replacement of the same brand, but why would i take the risk on the same brand again?
i was then told it would have to go back to the manufacturer for a test which can take up to 4 weeks even if i wanted a refund.
in the end i had to fill out a form, send the part off, and god knows if i will ever hear from these guys again.
constantly changing advice given according to how they feel, the left hand doesn't know what the right hand is doing in this place.
wasted 350 pounds
3 months ago
Amos Girard
Friendly staff but just takes a bit long to be served.
9 months ago
anju virmani
Good
2 months ago
Nancy Shankin
Great costumer service
7 months ago
Errol Loanzon
Got a 50% discount off of Brembo brake pads which was a great deal. Ordered on the site and collected 15 minutes after.
4 months ago
JDLAN NAIR
Great place, great prices, make sure you pay online first so you can bypass the long queues!!!
5 months ago
Mikhaylo Ivanov
Best car part place. Specially when you have a trader account. Highly recommend whoever do some bits and bobs around car. Absolutely brilliant.
5 months ago
Nick Bray
Very good service
3 weeks ago
Neta David
Extremely happy with customer service. Did not expect this high level of service. Very polite clean store. Also grabbed a bargain compared to other parts store. Thanks will come back when I need parts.
5 months ago
Brenda Volz
Good ????
5 months ago
Tynyl Barnes
Staff 5stars, just a bit busy place before closing time
9 months ago
Sungkreeb Watanarat
New car parts at cheap prices, helpful staff.
2 months ago
Kimberly Garcia
All good
5 months ago
B Dob
Poor customer service, I reserved a product on click and collect at 8.45pm, arrived at Euros at 8.50pm, I saw the product on the shelf as I walked in so picked it up and walked to the counter to pay for it, I informed the guy behind the counter that I had reserved the product to be told I cannot collect it till tomorrow, even though I was holding the product in my hand.
I Walked out of there and purchased it from midnight motors down the road, cost me more but it was worth every penny simply due to the excellent customer service.
This experience will make me think twice about using Euro car parts in the future.
3 months ago
Mindy Caldwell
Big big queues.
Getting served is awful and people pushing infront too.
expect to wait 10-15 mins to be served and click and collect makes no difference to your wait time.
5 months ago
