Halfords - Brixton (London)
Auto parts store Halfords - Brixton (London), Unit B Effra Rd, London SW2 1BZ, United Kingdom:
218 reviews
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Address: Unit B Effra Rd, London SW2 1BZ, United Kingdom
Website: halfords.com
Phone number: +44 20 7733 8307
GPS coordinates
Latitude: 51.4583034Longitude: -0.1140166
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reviews
stayroula xarhoulakou
The fitting service is really worth it. The bulbs didn’t fit so he swapped them for others and I was off. If I’d had tried to fit it myself it would have been half a day wasted and two trips out, lots of queuing and much swearing.
2 months ago
Stephanie Melito
Very helpful staff, queues are sometimes long but they go out of the way to help you and are knowledgeable about bikes!
4 weeks ago
Madeleine Iskeif
Angus went above and beyond to help me out with a broken chain today, coming out to help with a repair to get me home after he finished work and the store closed. Best customer service seen in a good while, and very much appreciated. Thanks again Angus.
1 month ago
Justina Saveikyte
Quick service, plenty of parking
1 month ago
Myrian Owen
Great store and staff. Knowledge and friendly staff and great products.
8 months ago
Young Knowledge
Friendly, helpful and knowledgeable staff plus excellent value.
3 months ago
Nancy Bogdanovich
I had great service hear being served by Chris Best. Great Service
4 months ago
Miroslav Meloun
excellent service, always helpful, fixed broken light on my car & repaired scooter, took quite a while to do one job but i only paid for the spare part, such good value for money. Several visits in past year and always helpful.
7 months ago
Kristy Ibsen
Great halfords store. Friendly helpfull staff.
Great selection of accesories for my bike.
Bike selection good but not great at the moment.
But thats becausevof covid-19 spiking demand.
2 months ago
Sandra Bate
Jordan (at the front door today) was very helpful and respectful. Even helped bring my package to my car. Thank you
11 months ago
Allen Jones
Went before 10.00am to pick up collection. No queue. In and out in two minutes. Polite and friendly staff.
3 months ago
Beverly Smedberg
I visited store staff was very helpful and straightforward
8 months ago
Anna
First of all. My first visit around lunch time was not great. Because one of your staff sent me home to print my LOC, He said go home and print it, which is I can say my fault because I didn’t realise that I need it. So I went home.
On my return I was seen by a different person, He assist me, asked if I have my LOC. Said yes, and surprised to hear from him that it’s me first time to see a customer bringing LOC with them because most of the time they print in the store.
All I can say that the first person who seen me needs a training in customer service, he needs to be taught how to deal in such a situation that I had first time. Why asked me to go home and print if you can print at the store.
Meaning that this person is lazy and discriminated me at all.
Two thumbs up to the guy who assisted me when I came back.
2 months ago
Emmanuel Fajardo
I was served by Jabed today at Halfords in Brixton, he had excellent customer service skills, Jabed was very helpful and informative. My my shopping experience great !
1 month ago
Dan Padilla
Went to get my bike adjusted after first double checking online that they were open during virus lock down. After a 2 mile walk I got there to find the place covered in "Do not' Enter' tape and no sign of life inside. Thanks for nothing. I'll be going to Brixton Cycles from now on.
7 months ago
Sue Warner
Had a great experience with Mo. He was super friendly and showed me exactly what was causing the issue with my car. Although the issue very serious he offered a temporary fix. 10/10 service :)
2 months ago
Person Person
Well they give you interesting alternatives with the right amount problem solve in fact.
7 months ago
Alen Muslimovic
Very long waiting time for online orders collection. Very polite staff.
2 months ago
Brandon Casper
Please keep it up
Well done Chris ????
10 months ago
Stanley VanHorn
Great shopping experience with professional and knowledgable staff
8 months ago
Bernard Bussy
Good customer service and attention to detail.
7 months ago
Matthew Wilson
Good place and local ... recommended
9 months ago
kisquin
Good service at the Brixton branch
3 months ago
Sergey Ryabchikov
Excellent service today by a guy named Chris! We needed help with a car seat issue, he came outside sorted it quick time and even gave us a quick tutorial. Very helpful and efficient, a credit to the company!!!
1 month ago
Peter Philbrook
Great friendly staff!
5 months ago
Jack Maliszewski
Tried to call about window tinting but they repeatedly say automated "too busy"... Useless service
9 months ago
Al m
Moh was a legend. I thought ‘how hard would it be to fit a front light...’ yup, very hard. He did it super quick and gave me a load of tips should I ever want to do it again. Having seen, nope. Never will I do this.
2 months ago
Benzion Krausz
Amazing how the can fit so few things in such a huge space. I can safely say that if they moved, closed down or demolished tomorrow no one would notice. PS some of the prices here are OUTRAGEOUS!
2 months ago
Jessica Wallace
Grab Mo if you want a good job done of your car he is great !
2 months ago
karamvir grewal
Good luck finding staff to be able to buy anything at all. Massive place and just one poor guy to answer questions, sell, go to the back storage to pick up things, deliver click and collect, etc. So far I’ve been standing in line for 37 minutes and it seems like it will be at least 50. He is doing all he can but obviously this shop is poorly managed in terms of staffing and operations.
1 month ago
Melissa B
Great service!
6 months ago
Dean Gillam
Very disappointing customer service in brixton store. I ordered a bicycle as a present for my daughters birthday. I received the text message that the order is ready for collection. I went to the store the next day around 11:00 and was told by employee ( Andrew ) that someone contacted me on the phone to let me know that bicycle will be all ready to collect at 15:00 that day ( nobody called me to inform about this ). As i didn't had time to come back that day I visited the store 2 days after only to find out from the same employee ( Andrew ) that again apparently someone tried to call me to inform me it is not ready ( of corse no one called ). And why would he say that if it was supposed to be ready as he told me 2 days ago? Looks like just common lie. Again he said it will be ready in 20 min. So I ended up waiting for 40 min instead to receive my order.
7 months ago
Viktor Warhola
Massive shop with plenty options. Takes social distancing seriously
6 months ago
Tonja
The man at the bike repair desk was extremely helpful and polite. However he was the only one working on the shop floor so i had to wait a long time to order my bike.
7 months ago
Scott Crabb
Staff too slow and making mistakes all the time. Came to the shop with a puncture for them to fix. Waited for 20 mins till I got served. The mechanic fixed the puncture but my chain started clicking after that as if it “switched gears“ when I cycled uphill pressing the pedals harder.
The next day I came to the shop, told a mechanic about the chain problem, he said he’s serving another customer and asked me to wait. After another 20 mins of waiting I asked the same mechanic if he’s free and he told me I have to talk to one of his colleagues. The colleague said it’s the gear that needs adjusting and that I have to pay £20...FOR THEIR MISTAKE! Luckily I have a bike care plan with them and it was free. But again I had to wait for another 30 mins until it got fixed. VERY DISAPPOINTED!
2 months ago
Trish Clark
Andrew was fantastic changing the wheel super quick and not expensive either - definitely recommend.
3 months ago
Corridor Hockey
Wouldnt touch it with a barge pole
6 months ago
Snow Wolf
Quick efficient service.
10 months ago
Franklin Batista
Tasha is a superstar. Badly letdown by Halfords Customer Services. Tasha got it sorted.
10 months ago
Aaron Solomon
Although you can find wide range of products in this store, if you need help with a specific product you have to wait for relatively a long time. But I should admit that the staff is super nice and helpful when your turn is up! Probably a bit understaffed...
5 months ago
megan schmitt
Super reliable and very honest service
5 months ago
Ethan Crocker
Child Car Seatbelt Advice: we went to Halford in Brixton as we were finding hard to install our car seat - not bought from Halfords. However the 'fitter' was incredibly helpful and knowledgeable and spent time talking through options and helping us configure seating for our new car and new baby. He was amazing and an asset to the store. Claire
2 months ago
sharmila gunaraj
If you have car problems, Mo's your man. Outstanding customer service.
2 months ago
Tamar Theiler
Friendly and knowledgeable staff!
10 months ago
Ma
Every time I have been here the staff were lovely. The man who replaced my bike tyre was so polite and helpful, could not have asked for a better experience.
4 months ago
Lead Guitarist
Awful service - waited 20 minutes for click and collect order, absolutely no urgency whatsoever.
3 months ago
Sumanth Dupuguntla
Store manager rude and Aggressive
8 months ago
Perry Wardle
Very aloof, ignored us and made me feel like they're doing me a favor by selling me a bike. He seemed disappointed when the bike I chose happened to be in stock. Also impossible to contact the bike department by phone, it just rings and rings, and of course no one bothers to call and let me know if my bike is ready for collection, despite them originally telling me it would be ready two days ago! Clearly the employees do not work based on commission.
5 months ago
RAHUL VERMA
The only place nearby that has this kind of stock, good range of auto paints but "technicians" with zero knowledge, told me to put acrylic bodywork primer... On my engine and exhaust system before high temp paint?! Bit dangerous. Always do your own research.
5 months ago
Alan Wilson
I was in Halfords today and the girl in the till wasn't helpful ( I asked few question and she didn't look at me!!) No thanks, no smile. Not Customer service!!
4 months ago
