Mercedes-Benz of Loughborough
Car dealer Mercedes-Benz of Loughborough, Chainbridge Cl, Belton Rd, Loughborough LE11 1QB, United Kingdom:
220 reviews
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Address: Chainbridge Cl, Belton Rd, Loughborough LE11 1QB, United Kingdom
Website: inchcape.co.uk
Phone number: +44 1509 211112
GPS coordinates
Latitude: 52.7786088Longitude: -1.2134850
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reviews
William Prout
For the first time in a long time I was treated with respect, care and compassion. First class sales service without the bloat. Customer is king ought to be there motto. Thank you. I enjoyed the buying experience against all my expectations.
3 months ago
christine zoellner
I've been to numerous mercedes branches around the UK for which my car has been taken into their care. As expected from a Mercedes dealership staff are very professional. The thing that I think distinguishes Loughborough Mercedes in …
3 months ago
Ashley Maleson
My car went in for a minor recall adjustment while I was working In Loughborough, Chris was really nice, rang me when my car was done, then rang me just before closing because he thought I'd forgotten ! My tyre pressures were corrected, and I'm pretty sure my car was jet washed, great service !
2 months ago
Amanda Kenny
Great dealership, professional service, No pressure selling and quality cars for sale.
6 months ago
Lynn Heaney
Lovely people
Thanks to Kishan i could finally purchase my favourite car.
Definitely recommend this to everyone
3 months ago
shannon ramenson
Absolutely top class device from start to finish by Warren. Thanks so much! ????
2 months ago
Jason Castellino
I've been a customer of Mercedes Derby for a long time, got 2 cars from them and promised myself never again would I get a Mercedes due to the shocking lack of service, people assuming that I'm too young to have that sort of money, paid for …
3 months ago
Morgan Baughman
Servicing and MOT with collect and return service. As usual I was well served by the dealership who gave me a complete report on completion. Car returned clean and tidy. I remain delighted with the support I get from this dealership who I have been with for about 10 years since purchasing my first Mercedes car.
2 months ago
Kevan Anderson
Just picked up my gorgeous new GLC from Mercedes Loughborough! Thank you so so much for everything you have done for us! Excellent service! Would highly recommend to anyone looking for 5 star treatment. Warren, the sales executive we dealt …
2 weeks ago
Ronald Bascom
What a fantastic service from start to finish, Andy was a pleasure to deal with. Will be using them for all future new cars. 5 star service
3 months ago
Laura Saucier
Very helpful, no hard sell. Had a really good experience.
2 months ago
Annesta Russell
Excellent service very helpful.
1 month ago
Mike Winemiller
very proffesional
7 months ago
Tim Spears
This is the second time i’ve bought a car from Inchcape in Loughborough. Having visited several Mercedes dealerships, it was the service and relationship with Andy that brought me back.
Andy has been fantastic to deal with. His knowledge …
2 months ago
Uriel Jaimes
Staff all friendly and helpful
8 months ago
Joanne Huskey
Took my car for annual service , service manager Alister cruxton , was very helpful &
Took care of everything & informed me throughout the day..very satisfied with the service ..if a improvement is required , get a new
Coffee machine that …
1 month ago
Michael Burke
As promised, I have redone my review now that the problem I had had been adequately resolved. The service I received today was far better than last time and was like a different business.
10 months ago
Sarah Satkowiak
I have recently brought a C Class estate from here. The whole experience was amazing. First of all the convocations over the phone were excellent. Description of the vehicle, finance arrangement and overall customer service were second to …
8 months ago
John S
Purchased an A class Mercedes 22/2/19 first time with Mercedes and what a customer journey looked after by Emile Hopkins all the way through kept update at all points.
Also Matt in back office with finance,servicing and insurance great …
3 months ago
Roxanne Shortte
Over the years I’ve been to quite a few main dealers and I can honestly say that this dealership is second to none.
There detail to customer satisfaction is absolutely brilliant , the workmanship on there cars is also one of the best I’ve …
5 months ago
Harish Kashyap
Good service until Igot in the car and there was an empty coffee cup on the floor. Not impressed. Everything else was good service
4 months ago
Dekya Granderson
Didn't like it at all, salesman was rude. Dealership was untidy.
10 months ago
Gabriela Krut
Good place for your Mercedes service & special thanks to Chris North.
3 months ago
Pwarl Rideout
Over the moon with my experience at Mercedes Loughborough! Whole process was amazing and Andy was the best salesman I’ve ever dealt with, knew everything that was needed to know, and could answer ever question, and his expertise in driving AMG models was a big helping hand. Over the moon with my A45. 10/10 experience.
2 months ago
Barry Harvey
Amazing service from this garage from start to finish. Much better than two other Mercedes dealerships I’ve dealt with. Emile who we dealt with was brilliant. Would recommend this garage to anyone who wants to buy a Mercedes.
6 months ago
Erin Hutt
Thank you to the whole AMAZING team at Mercedes Loughborough. Absolutely GREAT service every time I have been here. Especially to Raf, Douggy and Tom for all outstanding customer service and finding me my next Mercedes.
Mercedes you should be proud of the brilliant team you have at Loughborough
5 months ago
Mehul Chhayani
Excellent experience throughout - the staff are always very pleasant and helpful.
2 weeks ago
Paty Flow
We arrived at the Dealership nice and early in fact just before they opened, we we’re welcomed in to the reception area and offered any hot drink we desired, went for the cappuccino, sadly no biscuits.
The staff were all bustling around as …
2 weeks ago
Sarah Sawtell
Emile Hopkins was very very helpful.
11 months ago
John McGlade
Friendly and welcoming dealership, all staff have time for you. I visited on a few occassions before purchasing my car and staff remembered me personally on each visit.
One member of the sales staff went out of his way to make sure I was a …
1 month ago
Steve Field
Outstanding service, from the second you walk in the door! Receptionist Bella is so friendly and down to earth, instantly makes you feel comfortable, my sales rep was Warren, what a friendly and honest gent! Went to view a used car on a …
5 months ago
Bradley Thompson
Friendly efficient service. A pleasure to purchase the car
3 months ago
Chloe
Outstanding customer service, very polite and helpful staff from start to finish. Will recommend anybody wanting to buy a Mercedes to come to the loughbourgh branch. A big thankyou to Wayne McDowell for all his help and advice on the purchase of our new car.
3 months ago
Amy Venables
While heading South on the M1 I had an alert/alarm on my new Mercedes C300h and headed straight to MB Loughborough the nearest dealership where at 16:50 hrs reception dealt with me immediately. Within a minute of my arrival Danny Duffield …
3 months ago
Brianna Varney
Once Emile introduced himself it was plain sailing until I had a gorgeous new car. Great service.
3 months ago
Shrinivas Nayak
Can't thank Warren and Tom enough for all their help. The car was ready to pickup in less than 24 hours from first enquiry. The car was exactly as described and the team made every effort to help me make the decision, despite being 450 …
1 month ago
Mohsen Tootoonchi
efficient and professional, reception and service staff helpful and polite
3 months ago
Obaida Shammama
Meet and great at reception was very professional and the Girls were attentive and organised. Work carried out on time and phone call received to say service finished. Vehicle not washed but not sure if that is normal otherwise happy to use again
4 months ago
Ehrin Demeule
Emil Hopkins, Thank you so much for great courtesy, knowledgeable information, nothing too much trouble attitude and a very pleasant experience overall. I will be recommending your particular branch, (Loughborough), and obviously your …
3 months ago
Joe Gordon
Excellent service throughout.
4 months ago
Teresa Renfrow
Third car purchased from MB Loughborough and would definitely buy from them again. Has to be said that Andy McDonald is not your typical car salesman, but that's why he is so good. Completely honest & tells it how it is. Brilliant experience & love my new car. ????
4 months ago
Scott Sandt
Genuinely the best experience I’ve ever had buying a car, from start to finish the whole process was stress free and enjoyable. Many thanks to Kishan who made a normally daunting task an absolute pleasure. ⭐️⭐️⭐️⭐️⭐️
1 month ago
megan stallbaumer
Collected Maddox my Mercedes C Class Cabriolet from Andy today. Andy's customer was second to none. Great ambassador for the brand, people by from people and has proven that sales is a profession in it's own right. The Reeds.
2 weeks ago
sergio santos
Easy to deal with organised and away quickly onto my day using a nice loan car
More than happy
1 month ago
ZEMON
My car went for a recall and a computer update was only in for about 2hours only thing I was disappointed with was that they had attempted to wash my car half heartedly if your going to wash a customers do it properly if not dont do it
4 months ago
Monique Maltais
Ask for Kishan as your sales man. We struck a fantastic deal on a new car that made the 300 miles distance between my home and this dealership insignificant. I never saw the car in person just a video prepared by Kishan and a written spec. …
2 months ago
curtis smith
Customer Service was excellent . A job well done. Customer care from Dan was great.
1 month ago
Morgan Hernandez
Our experience with Emile and the rest of the team was outstanding and very positive. We would like to take this opportunity to highly recommend Inchcape Mercedes - Benz, Loughborough.
8 months ago
bekahead
Not a good service at all quoted for a price and they didn't owner it. Not impressed at all with the service
2 months ago
Danny Skullfuker
Fabulous experience from start to finish. My salesman Amile was friendly, polite and knew his stuff.
He kept me well informed of the process and the handover video was a great surprise.
Thank you Amile Hopkins and Mercedes-Benz Loughborough.
5 months ago
