Mercedes-Benz of Loughborough
Car dealer Mercedes-Benz of Loughborough, Chainbridge Cl, Belton Rd, Loughborough LE11 1QB, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Chainbridge Cl, Belton Rd, Loughborough LE11 1QB, United Kingdom
Website: inchcape.co.uk
Phone number: +44 1509 211112
GPS coordinates
Latitude: 52.7786088Longitude: -1.2134850
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reviews
Artist Lewis
Mr Emile Hopkins was extremely helpful and provided and great service, I would highly recommend him to anyone that visits the show room.
10 months ago
Lawrence Adams
With Mercedes Benz the annual service of the car becomes an interesting task to do. With my service plan, the dealer arranges for the car to be picked by one of their staff from my house in the mid-morning and brings it back to my house …
4 months ago
Chad MacArthur
Fantastic service all round sales staff and receptionists were very helpful I am very happy
8 months ago
Todd Miller
I purchased an Approved Used GLE. Warren was absolutely brilliant and nothing was too much trouble.This is my first Mercedes and every query has been satisfied in full and I am very happy with the car. I queried a couple of items after …
2 months ago
H Spencer
Always excellent. Great service. I sure like the c class they sold me. Thanks
8 months ago
Willie Ford
Absolutely appalling service....
So, i had spoken to Jordan on several occasions (Friday) regarding the purchase of a used GLA. I was kindly sent a video and made an appointment to see Samir and to view 2 days later on Sunday at 3pm . I …
2 weeks ago
bklynzgmg
A warm welcome, extreme Covid safety displayed. Helpful staff and an excellent sales administrator for Mercedes-Benz of Loughborough Motorbility.
9 months ago
Monica Verga
easy and straight forward booking, part was ordered and repair carried out successfully. car was supposed to have been washed but was not washed at all, the front of car had been jet washed number plate had been jet washed and 2 letters …
1 month ago
Danny Skullfuker
Kishan was very professional in all his dealings both face to face and email. A credit to your company.
3 months ago
Tony Marchese
The best car buying experience I have had, largely due to the sales Man that dealt with me "Semir". The professionalism and consideration were first class. The young man is a great asset to his employer. Many thanks. Don Mcgill.
10 months ago
J Harmon
Excellent customer service.
1 month ago
Laquita King
Was unhappy that i was requested to make payment for a clear manufacturing fault on my vehicle. I was advised by MB Customer service prior to the visit the issue would be diagnosed free of charge as my vehicle was Already booked in for …
9 months ago
Zack Tully
Top customer service, great effort from Emile !!!
6 months ago
Stephanie Mahumed
Most helpful. Courtesy car much appreciated.
8 months ago
Kris Taylor
Was served by Semir Sejdic.
The best experience in Buying a Car.
Excellent Customer Service from Semir.
8 months ago
Helen Tu
During a very difficult time for everyone the staff at Loughborough good not have more helpful in all departments including the welcome given by the Ladies in reception the sales staff and servicing staff, well done to all.
9 months ago
Kendra Elaine
Great team who were really helpful and thorough.
7 months ago
Christina Serna
It is a pleasure to call to your Showrooms & Workshops at Loughborough. Even in these strange times.
Welcome Warm and people that actually smile.
10 months ago
Twisted Willow
Our sales advisor Semir has been great dealing with, initially the sale during what has been a challenging time and latterly with some minor aftersales issues which have arisen with the vehicle. We feel that his responses have been prompt and clear and represents the business professionally.
8 months ago
Chistopher Maxim
Courteous and prompt treatment in acquiring a replacement Mercedes GLE
7 months ago
Melissa Smith
Work was done, but:
I did have to phone a few times before I was able to get the vehicle booked in. Was twice told I would be called back, neither call was received.
Then the final price was more than had been quoted.
And, I'm still …
4 weeks ago
Charlene Swanson
A big Thankyou to Tom Axten, he went out of his way to show us around the vehicle and brought a bike into the office to show us on video it would fit in the rear of the van.
All we can say, great experience. Had many bad ones buying vehicles over the last 40 years
4 months ago
Melanie Lawrence
Booked for my car to get repaired and when I turned up they said that the parts had been sent back even though I had my car booked in. I was left without my car being repaired. Very poor communication I drove all the way to the dealership wasted time and petrol, the least thing that they could've done was rang me to tell me.
11 months ago
marina tosheva
Thanks to Mercedes and especially Dan and Tom Axten. Great Service from start to finish. Will always buy and use them for servicing as it is exceptional every time. Thanks again.
4 months ago
Tim Hunter
I booked a one hour express service. It was a first service, the car is one year old with 8000 miles driven. I arrived in good time and was asked to wait. 15 minutes later someone came to see me and start the process. He said that it would …
3 months ago
Mindy Wadsworth
Always a pleasure to visit mercedes Loughborough, even in these times the service is excellant
9 months ago
Michelle Garrett
Delivery was promised but had to collect,asked for petrol tank to be filled up but had to turn round after half a mile because reserve tank warning came on ,no explanation of controls given, no key ring given for car keys this has never …
3 months ago
Joshua Beauregard
Bought an A class from here can’t fault the car one bit amazing piece of work but over two weeks on and I’m still waiting for my part exchange to be cleared of finance and I still haven’t received my deposit back. keep phoning and chasing …
9 months ago
Katie Lang
No problem with the guys at the Loughborough dealership they did the best they could. The main disappointment was a major parts failure on a vehicle less than 3 months old and then the part not being available in Europe (including Germany) …
1 month ago
Keeley Crockett
Parts department very poor
1 month ago
Mallory
Popped into Mercedes-Benz of Loughborough looking to purchase a vehicle. Came across a sales man Emile Hopkins. Absolute Gentleman really polite, honest and gave me confidence in making the purchase. Would 100% recommended Emile to all. Overall a pleasant and relaxing experience at Mercedes-Benz Loughborough.
2 months ago
Linda Andross
Friendly, knowledgeable and on time
5 months ago
Eduardo Rodriguez
Clean safe and easy to communicate with workers lovely team there
11 months ago
Lori Krieger
Our second purchase from Emile Hopkins at Mercedes Loughborough- and we returned to him specifically for several reasons. A great demeanour, a great sense of humour, a great deal, gorgeous car, and his ability to read his customer and how …
3 months ago
Dr bartoo
The service was excellent, they completed the service ahead of schedule. The service manager kept be informed and how things were going during the service, the staff were very polite and provided me with coffee whilst i waited.
On top of …
4 months ago
Larry LoveIII
Polite, welcoming and fast service
8 months ago
Jordyn Lane
Service was great and well managed on social distance
2 weeks ago
Tajhna Handal
car for MOT booked in greeted and dealt with with great efficiency car returned cleaned and ready to go excellent service
1 month ago
jeff tiensivu
Well managed under Covid restrictions
2 weeks ago
James Moyle
Had the best car buying experience ever here. Friendly staff from receptionist to the general manager. Couldn't do enough for you. Easy to find dealer location. Made the buying & selling process quick & stress free. Nothing I asked was too …
4 months ago
Stephanie Frank
What more can you ask for? You ring up get put through to the parts department and get a polite chap on the other end, ask if delivery to Leicester would be ok and yes all good, ordered my parts and all sorted. Total time 2 minutes, took …
2 months ago
Neetu kachawa
Very good communication, well organised in the current climate
1 month ago
Anna Mihalna
Awful customer service - booked replacement car and was told that it was not booked in. Called to collect the car, when driver came to collect it, was told it won’t be ready until tomorrow. Won’t be going to Loughborough anytime soon - big shame as we took all our business there.
10 months ago
fahmida pe
I was instantly made welcome. Emile Hopkins was the sales advisor and was very knowledgeable and patient. Took time to show me the car and advised according to my needs. Would recommend.
6 months ago
Branislava Dragovic
The 2 guys that I seen on my arrival was very excellent. If they can get bonus from this review then please give them that. I didn’t feel robbed for my money and in fact they made sure I saved instead of purchasing what I don’t need. Top star
6 months ago
Arya Ghorbani
Very friendly staff, very helpful , pleased to find that my car had been cleaned inside and out which was a nice surprise.it was a nice gesture for customers. Staff were very clear explaining the process and were completely understanding when I needed to pick up my car earlier than the time given to me.
2 months ago
Thomas Lavender
Congratulations and thanks to Emile and Mercedes-Benz of Loughborough, for a very quick turn around. Out of old car and into new one. Superb service all round, efficient and knowledgeable. Thanks to Emile for sorting everything, see you next time.
Cheers
1 month ago
Annalee Hargett
Not a visit exactly. The car was collected from my home in the time slot given. The problem was found and rectified then the car was returned. I was kept informed of the relative problem and couldn't have had better service.
1 month ago
Javon Blakey
Excellent service as always! Alistair,and Danny deal with service/MOT/technical issues promptly and efficiently.
1 month ago
Tamika S
Just bought a GLC for my wife, i was looking for two months for this certain spec and model i dealt with Warren McDowell who found me the perfect car within a week excellent from start to finish highly recommend, thanks again for all your help
3 months ago
