Mercedes-Benz of Loughborough
Car dealer Mercedes-Benz of Loughborough, Chainbridge Cl, Belton Rd, Loughborough LE11 1QB, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Chainbridge Cl, Belton Rd, Loughborough LE11 1QB, United Kingdom
Website: inchcape.co.uk
Phone number: +44 1509 211112
GPS coordinates
Latitude: 52.7786088Longitude: -1.2134850
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reviews
Maria Breen
I collected my new car that was arranged my Emile. He was amazing the whole way through. He arranged all the paperwork and payment remotely, so the collection was seamless. He did sent me a personalised video of all the mod cons and …
1 month ago
Ethan
Jordan Carver was so helpful, efficient & knowledgeable. He anticipated all of our questions and had comprehensive answers to hand. He had the car waiting for us to test drive and sorted everything between purchasing & collection. Excellent service.
3 weeks ago
Marlon Duncan
We were welcomed into the showroom we had a budget and knew what model we wanted. Semir was very helpful and arranged a test drive for us there and then. Semir advised of a vehicle that was due in the following week. We put a deposit down …
1 week ago
Christopher Zalewski
Emile Hopkins was very professional from start to finish. He kept me informed during the period when my car was built. He was providing me with regular updates by email and phone. Very please the car and the service Mr Hopkins has provided me during the whole process.
Thank you Emile
1 month ago
Quanta Marie
With potential for a large bill in a low mileage car I was impressed that the dealership negotiated a contribution from Mercedes. Service was excellent and I was kept very well informed.
2 weeks ago
S McKay
We always love to go to mercedes in Loughborough reason because they are very friendly specially Mr Bryan Chambers 100% grat person we already buy 6 car from him and may be soon like to buy s class I will 100% recommend people to see Mr bryan
7 months ago
Toni Repko
I bought a car without seeing it until the day I collected it. I put my trust and faith in Kishan who assured me the car was in perfect condition and it was. Fantastic, professional service.
3 weeks ago
Stephanie Ledoux
Very quick and easy. Unfortunately delivery was not possible so I travelled 2.5 hours to get the car. However, I was pleased that the car had plenty of fuel on collection. Very happy with my purchase
3 months ago
Ken Pickett
Great experience nothing was to much trouble
Semir was fabulous answered all my questions and a great guy throughout the purchase
3 weeks ago
Harold Howell
It was a pleasure to work out a deal with Semir Sejdic for my Mercedes vehicle. He was knowledgeable, professional and friendly. Also he went above and beyond to help me whilst waiting for the vehicle to be available.
3 weeks ago
Elliot Wight
Overall we were very pleased with the service we received from the staff.
Here we would specially say thank-you to the Manager Mr. Dougie Singh. Real Gentleman always ready to talk to you.Also the sales man Mr Bryan Chambers was very …
2 days ago
estelle blair
Not a great experience. I arranged with Emile to test drive a second hand Mercedes AMG C63 a couple of weeks ago . Due to the amount of time between booking the test drive I made it very clear that if the car was sold in the meantime could …
1 month ago
Mendel Hoffman
We couldn't thank emile enough! We turned up at the Loughborough not knowing we had to make an appointment if we wanted to view a car. We was asked to wait in reception by another lovely gentleman who promptly called a member of staff to …
1 month ago
Chris W
Tom Axten sourced me a car quickly without any hassle and to my exact spec! The car is amazing, presented so well on the day and drives even better. The hand over was so smooth, Toms product knowledge is something to behold! Nothing he …
3 days ago
os gar
First class friendly well informed service from start to finish
1 month ago
aldren abraham
Sales staff not interested. Follow up email was sent enquiring about a factory order for a vehicle no response ever received. Perhaps the sales staff didn't think I was serious? Their loss as I ended up going to BMW who were far more welcoming which ultimately earnt my business.
1 month ago
Love Sawyer
Very good service from the guys at Mercedes Loughborough, nice car and very happy with the price I paid,
3 months ago
Olwen Tennis
Purchased a GLE 400 D Jan 2021, 1week after, headlights internally are suffering from extreme condensation to the point of water running down the lens & settling within the unit. Took photos, returned to dealer & spoke to Danny from …
2 months ago
preda alina
Timely and helpful. Thank you
3 weeks ago
Mary Henning
Thanks so much to the amazing team at MB Loughborough! I had a great experience throughout the whole buying process, all the staff were really professional and made me feel welcome. I will be using this branch from now on!
7 months ago
Jo Knisley
Apart from Covid restrictions limiting the personal interaction with sales staff and closing access to the building and normal Mercedes customer lounge facilities, the purchase was straightforward and the transfer process went without hitch.
5 months ago
AYE PYE
I been serve by Tom and Matt both staff are excellent and well presenting brand name , i would love to go again
4 months ago
Noelle Dunlap
Great service, communication and follow up
1 month ago
Latosha Lyles
Staff were friendly and helpful, however I get the impression that as this was a free health check as part of the deal when I purchased the car only the basics were done? We both have had issues with the Sat Nav but when I asked them to …
10 months ago
celeste bernstiel
Collect, service and return went perfectly. Car was valeted.
The only issue was the Visual Health Check. The four tyres were inspected for wear and pressure. However, the spare wheel was shown as "NOT". Incorrect, the car has a spare …
9 months ago
samuel shimelis
I have had a bad experience with car dealerships in the past and was very wary as I've had my car only 4 weeks and where I got the car from had a 104 point check! To find Mercedes Benz at Loughborough finding some dangerous findings . …
8 months ago
Svetlana Bitutckih
Bought the GLE 300 after seeing it on the web,I phoned and booked a viewing and took the vehicle for a test drive. Andy was the salesman and was very helpful and knowledgeable as well as persuasive about the chosen vehicle. I must admit I am very satisfied with the vehicle and thank Andy for being so helpful.
8 months ago
Jess Marin
Excellent experience from start to finish. Really friendly staff, knowledgeable and helpful too. I’ll be going back for my next car.
7 months ago
Tori Roe
Easy to arrange, everything done promptly at a time to suit me. On collection Service manager even took the time to drive me along the road and show me the operation of a control I queried with him. Great service - thank you.
8 months ago
Stefanie Smith
Sadly, due to Lock down 2 I was not to able wait inside for my car to be serviced so not the experience I would normally receive. It was very wet and cold and I live too far away to go back and forth on public transport. They did prioritise my vehicle first that day to get my car back to me as soon as they could.
6 months ago
Tarandeep Sandhar
I have an excellent service from you especially Mr Jordan during my purchase progress of Mercedes Benz C class C200d so fare I am hooping to get same service for after sale too.
thank you
M Sharifi
4 months ago
Jenny Zapata
Update - Ive changed this review - I stand by my previous comments but I have sent a couple of emails on small questions and heard nothing in return. Its like I dont exist after they sold me the car! Not even an email to say "Please contact …
6 months ago
Savannah Merriott
Just wanted to say a massive thank you to the team at Mercedes of Loughborough, extremely professional service who I would recommend to anyone. I reserved my car on Monday and they went out of their way to get the leather seats protected …
6 days ago
Anne Simone
I have had a lovely experience buying my new car with Mercedes benz Loughborough, Jordan went above and beyond to do everything he could to sort everything with the car and get it in time, lovely to speak to and very helpful.
6 months ago
Mike Jondal
Please read. Where to begin...within the last month I bought a used C class estate. I live in Scotland and had to travel to loughborough to pick the car up. Due to covid restrictions the garage were not able to meet me half way as to not …
9 months ago
Michael G
Excellent customer service and information from Andy, brilliant salesman, so down to earth, courteous and polite. Also shows respect to his customers and looks after them well. We are delighted with the new car, had a great test drive and …
1 month ago
Tahmoores Mazhari
I recently purchased a vehicle from a private dealer but following in from that I had some teething issues with Mercedes me getting it to connect etc spoke to one or two people who got Danny to call me back he has been very helpful and …
2 months ago
Philippa Barnes
Reception and sae were brilliant however admin part let them down (and still does) in that they fail to alter my email address from a previous purchase 3 years ago at a different location. They say they have altered my details to my new email address but 3 weeks later I am still receiving email on my old address NOT GOOD ENOUGH!
8 months ago
Alis Cabral
Samir. Was really helpful, and service was ace. Thankyou.
5 months ago
Mel Co
My visit to Mercedes has been amazing from start to finish, so I would just like to say a big thank you, to emile and everyone...
Many thanks
Sue Meddows
10 months ago
Clay Hervey
Twice We’ve been to this garage - both shocking experiences.
First time we arrived the sales guy we spoke to was very un-interested in helping us, or even showing us what’s on offer. We were coming to the end of an existing Mercedes …
8 months ago
Justin Dick
I bought C class in December 2019, Andy McDonald was the salesman and I must say he was brilliant. Explained everything in detail and told me the best deals and also helped to choose the best option.
Thanks Andy.
6 months ago
LK
Very smooth and friendly operation
1 month ago
Aminta Martinez
Made contact with Tom who within 30 minutes come back to me with a choice of cars with the specs I wanted!
Tom was a pleasure to deal with and I placed a deposit there and then. Then came Emile to get the car documents signed and sealed. …
7 months ago
Mark Hiersche
Adam and his team did an excellent job servicing/repairing my car. I appreciate how busy they are trying to clear the backlog of servicing from the lockdown.
Over the years I've used your Coventry and Stratford upon Avon branches, I've received the best care here in Loughborough.
10 months ago
Neal Inbob
Chris was extremely professional, explained everything from start to finish, I felt extremely comfortable with the layout of the office with the post covid measures. All in all it was a great experience and I certainly would be recommending them to family and friends. Chris is actually a legend :)
10 months ago
Catherine Branchereau
Great experience with Jordan, perfect receptionists in the gorgeous Bella and Sandra, cannot fault. Highly recommended dealership. ...Tarquin Tan GLA45 AMG
8 months ago
Dennis Crommett
Enjoyed the experience and loving the car! Thanks to the team at Loughborough Merc for doing all the hard work.
8 months ago
Gary Moore
We entered Mercedes loughborough not entirely sure of what we were looking for in a car. We had a good look around and we're helped with any questions we had by Emile. He was extremely knowledgeable, friendly and a bubbly personality. Very …
6 months ago
Rena Buford
DO NOT BUY ANY APPROVED USED CARS FROM HERE! LOTS OF ISSUE WITH THE CAR FROM DAY 1, NOBODY WILLING TO HELP!
I have purchased Mercedes A45 3-4 months with Mercedes Benz Warranty. When I first contacted the dealer sales team were pushing to …
8 months ago
