MyHealthcare Clinic
Doctor MyHealthcare Clinic, 15 Vanston Pl, London SW6 1AY, United Kingdom:
89 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 15 Vanston Pl, London SW6 1AY, United Kingdom
Website: myhealthcareclinic.com
Phone number: +44 20 7282 4501
GPS coordinates
Latitude: 51.4814297Longitude: -0.1984815
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reviews
Brenda Chambers
Visited Fulham clinic for an ultrasound scan and the service was impeccable. Friendly, professional, clean. Would highly recommend.
1 week ago
Juan Lima
I used the Fulham Location for a "Fit to Fly" test. Really clean, professional and easy to use online-booking system. I will use them again for other things.
Family have also used Kings Cross (pop up) for "Fit to Fly" testing and had an equally good experience.
Highly recommend.
1 month ago
Lynne Darling
I went here last week for a fit to fly Covid test to allow me to return home from London. The staff and service were great. Helpful, efficient and friendly. It was very straightforward to book and when I got there they couldn't have been nicer. The nurse, Debbie, was particularly helpful. She understood that the test was needed within a certain time period because of the travel issue and could assure me that I would get it in time (which I did). Also, she was very quick administering the test itself - which was far less awful than I had expected!
4 months ago
Terry Tyner
I have used MyHealthcare Clinic twice for COVID travel testing. They really do provide an excellent service - fast, friendly, careful and reasonably priced. Both times I got my results well before the promised 48 hour turnaround time. Online booking is easy and efficient. Highly recommended.
3 months ago
Weiyu Lim
Went in for a Covid Fit to Fly test. Whole process was easy and quick from booking to getting the results about 18 hours early than expected. Would definitely use again.
2 months ago
Jeremy Jones
Professional, friendly staff who calmed our nerves and gently steered us through Fit+Fly Covid certificate process successfully. Friends impressed by their service recommended My Healthcare to us. We are happy to add our voice of praise also.
2 months ago
Obay Elshikh
Rosa was great - professional, quick and had my certificate back to me within 24 hours as promised
2 months ago
Tisha Pendleton
I have been a patient of the practice for several years. I appreciate the facility of immediate medical attention, if I need it and have always found Dr Akash Patel an excellent caring doctor.
3 months ago
Michael Cushman
The lady who did my Covid test Just had a surgical mask and that's it. The guys at the desk, did not even wore the mask properly over the nose. `I paid £99 for the test and might have been positive. Awful
2 months ago
Louis Poole
Very professional staff and quality of service was excellent.
2 weeks ago
JAMES BONO
I regularly use My Healthcare clinic in Fulham and every time Im there, the staff are polite and helpful. The doctors take their time and I never feel rushed. I would recommend it to anyone with out hesitation.
1 month ago
Yvonne Bustamante
Staff nice and reliable, quick appointment and fast diagnosis. Very helpful with any sort of inquires and patient. Higly recommend
5 months ago
Brandon Giltz
Dr Akash Patel & his team at the Fulham VanstonPlace clinic are amazing. The doctor assigned to us explained to us to entire procedure and did not hurry us in anyway. I would recommend the MyHealthcare clinic for sure.
2 months ago
jessica kaumfan
The blonde receptionist was very nice and polite every time we went there. However on the 26/01 around 6pm there was another lady with dark hair and she completely ignored me when i tried to speak to her two times not nice at all considering its a private clinic and people pay specifically to be seen and treated better than in any regular gp practice.
4 months ago
Justin Mcgowan
The team at MyHealth Clinic were amazing, professional efficient and delivered ahead of time what they promised. I was ‘taken in’ by another Harley St provider who did the COVID test but did not deliver the Fit2Fly Certificate which was mandatory by Thai authorities. In a panic I made contact with MyHealthClinic Call Cenre and they were so patient with my continual asking same question that I would get a fit to fly. They accommodated me short notice and trip bus and short walk to the LHR centre was so easy. Results were due to be delivered by midnight - ahead of time where sent through at 5pm putting my mind at rest I was good to go. Great job MyHealthClinic you have my absolute recommendation.
2 months ago
Jim McNeal
My husband's lab report gave a negative result but the accompanying letter and certificate said the result was positive. This was extremely worrying for us as we thought we would have to cancel our travel plans. Eventually the clinic sent the correct negative certificate. I asked for a letter of explanation or apology from the clinic but am still waiting on this some 9 days later
6 months ago
Jaysri Mohan
Excellent service from booking through testing and very quick test result. Easy procedure. One negative point was the poor signage at the Hilton hotel Heathrow . The My healthcare clinic and signage was not easily vis-able from the car-park The entrance to the clinic was at the side of the building. This needs improving !
3 months ago
Warren Robinson
Excellent Experience with MyHealthcare Clinic! Felt that the Doctor really took the time to understand what I needed. 100% will use again
4 months ago
Joe Carli
DO NOT USE THE RAPID TEST. I took the test at 1115 on Thursday. It is now 1550 on Friday and I have spoken to 5 different people who cannot tell my where my result is. (The result is meant to take between 2-4 hrs)
I specifically paid more to get this rapid test so that I was able to see my parents, I am now waiting for the result and the utterly incompetent customer service department keep promising that someone will be in touch - no one is.
Utter scam
7 months ago
Jonathan Chang
Fantastic customer service in beginning great front house ,but i have booked my test for £249 to get results in 24h ... received after 38h at 23:10 , when my flight was 9:50 in the morning and results was very unclear till next day at 12:00 noon . "The result is positive indicating the patient does not have the coronavirus infection at the time of testing. Absolutely shocking customer service. Still have been waiting for goodwill. Embarrassing error . i hope is the placed to report it this further ....
7 months ago
Peter Harris
Booked a self PCR test fit to fly, went to the clinic at DoubleTree Hilton after check-in and have pointed out the test I was going to do the nurse did swab me hurting badly the nose twice. At 14:30 I've been called by them to let me know they have done the wrong test so If want the certificate I need to go back and re-do the test again by 16:00 but I can't. Just how simple is to ruin your day and holiday so quickly!
4 months ago
Tony Linam
I had a great experience being COVID tested at the King's Cross location. Very friendly and organized staff.
4 months ago
Sajjad Haroon
Went there for a covid test and got the results extremely quickly, which was vital as I was going travelling the next day. A very good experience.
4 months ago
Megan Guiton
Really efficient and welcoming service.
1 month ago
Rocco Basile
I recently got an Antibody Test from Debbie and Rebecca I'm sure that they are doing 100s per week but they made such an effort to make me feel comfortable maintained communication throughout the procedure
6 months ago
Jyoti Sharma
Last week I went into My healthcare clinic in Fulham with an emergency for a broken tooth injury (in excruciating pain) and the staff were so helpful and kind and they were able to see me within a couple of minutes. I was seen by Dr Alison Browne who was absolutely amazing!! She was so calm, reassuring and informative of what exactly happened to my tooth and how she was going to fix it. I was given excellent care and service!! I would highly recommend seeing Dr. Browne for any dental care.
1 month ago
April Jones
DON'T TRUST THESE GUYS. I ordered a swab test and was promised next day delivery. Seven days later, the product is still not delivered!! Paid 149 pounds for nothing. I have been contacting them everyday and they have no idea where my order is. Every single time someone promises to look into it and call me back, but it never happens. Asking for a refund, they have the nerve to tell me I need to return the product first. What product???? I have never seen such an uprofessional behaviour from a clinic.
8 months ago
Jason Hicks
AVOID. SCAM. DO NOT USE FOR FIT TO FLY COVID TEST!
This clinic promised next day delivery for GBP 250 per test and does not deliver. My wife qnd I took a test. I got my results in time but not my wife. We are on our way to the airport 48 hours after the test and still waiting for my wife’s test. We have been calling every 30 mins and no one is accountable or knows what’s going on. This clinic is NOT FIT TO TEST !
5 months ago
Monte Mahler
Did my first baby scan here - fuss free and very professional sonographer. Easy to make a booking ahead.
9 months ago
Benjamin Blackwell
AVOID. SCAM. DO NOT USE FOR FIT TO FLY COVID TEST!
This clinic promised 48 delivery for GBP 150 per test and does not deliver.
They send the results two hours before the check in We have been calling all morning and no one is accountable or knows what’s going on. Now I recebe two diffrent result, one said I have covit 19 positive and another said I am fit to fly and the results is negative, . Dont trust this clinique
6 months ago
Somayya Esmat
Went in for a covid antibody check, everything was amazing, seen straight away. Professional, caring atmosphere and conversation, very good at taking blood samples. Small practice but everyone was fantastic!
11 months ago
Ashley Phillips
We had to get a Covid-19 PCR Fit to Fly Test and having looked at options chose this one. Very professional facility and we got the 48-hour test back in around 36 hours.
6 months ago
Naresh Bohra
Wouldn't recommend. Paid £25 refundable deposit *which I have still not received after two weeks* for a free consultation. Saw the doctor who was nice and did a checkup on my teeth (needed an implant). I then got sent to their sales person, and this is were everything went downhill. She was very pushy and demanded that i make the purchase now or as soon as possible as the prices are going up at the end of the month.
On the website and on the phone I was told the total cost of the advanced implant would be £1700. The quote I got was £2100, they were also charging extra for CT scan and other services etc...
So yeah, don't waste your time going here please.
Thanks
11 months ago
Marissa Collins
I was with them for a year, NEVER AGAIN! Such a shame cause the dentist that treated me was absolutely amazing but sadly the reception and the managing of this place is absolutely appalling. They never reply on the phone, never reply to emails. Some of the staff at reception were so moody, never a smile or an an apology when they overcharged me for my treatments and it took me a month to get my money back. They kept charging their membership during lockdown despite being closed and now they still ask for a 3 months notice to cancel membership having no sympathy for people who have lost their job during those hard times. I feel sorry to put only 1 star for the dentists there cause they are all very good but management deserves -5 stars. I’m sure I can find other good private dentists in London within a much better managed practice.
11 months ago
Tyne Kenny
I damaged a tooth last year and it had to be extracted by my previous dentist. After a few months of trying to decide on the best way forward, I chose an implant at MyHealthcare Clinic in Fulham.
My original plan was to travel to Turkey or Budapest after seeing ads on Google to save money, and hearing stories from friends, but I'm now VERY glad I chose to stay in the UK and have the procedure completed here. After a quick consultation I found it was much more affordable than I expected, and everything was explained clearly. Theo & the team have been great, and the quality of the treatment I've received has been much better than any dentist I've visited before.
Every visit I've had has been quick and easy, and I've recommended the clinic to a few friends and family. My implant has taken just under 4 months from start to finish, which is 2 months quicker than other dentists quoted me.
1 month ago
Peter Berman
A fantasic service at the Fulham branch. I would like to thank all staff for providing our PCR Covid test results for travelling on time. We live 5 mins away from the clinic, hence, we bought 2 home kits there on Friday, did the tests on Saturday morning prior to bringing them back at 11:30 (there's also an option to do it in the clinic, but in any case you should do it yourself). At 9 a.m. Monday morning we already got our test results back with certificates being just right on time. Both documents were sent to emails.
The staff was very supportive and responsive. I can't praise enough their expeditious and professional service. It's a great option especially for those who have tight test time limits for travelling (in our case it was 72hrs prior to departure from taking the test).
9 months ago
Omar Rostayee
Good service!
3 months ago
Stephen Lawrence
Lovely service from Tyrone clock
Very friendly
11 months ago
Mandy VanDam
Unjustified expenses, unprofessional service and rude staff.
I chose MyHealthcare clinic for my dental treatment as after meeting the orthodontist who was going to be my dentist made feel very comfortable. Unfortunately, only a couple of months after starting the treatment she left the company. It is not surprising now, after having been seen by four different orthodontist as staff do not seem to last.
The first disappointment arrives when I am told I can pay the treatment in instalments, and right after signing the contract, I am told I cannot.
Many of my appointments suddenly changed day, time or location without my confirmation, they would send an email and expect you to attend (always 15 minutes early as you risk a cancellation fee being charged!)
During the beginning of the treatment I was offered a membership priced at £35 a month, which entitles me to two hygienist appointments a year, up to 50% on many treatments and free emergency appointments. I only needed an emergency appointment on one occasion and I was seen one week after my call.
During my first hygienist appointment I was recommended to go back after 4 months rather than 6. For timing issues this did not happen, however I did get the same recommendation the second time (with a different member of staff, of course) the reason why? They charge the visit if there has not been a gap of 6 months between appointments.
My treatment finished and besides not being 100% happy with the result, I emailed to cancel my membership to which I am told that I have to pay three more months. I responded this email requesting a copy of the contract that states this information and I am told it will be sent to me.
I am yet to receive this, but I did get a call from a very rude receptionist, saying that her manager is allowing me not to pay those three months (72h after I had cancelled my Direct Debit) I requested a copy of that contract again, and she said she would send it in the next couple of days.
This contract does not exist. These T&Cs have never been stated on any document I have signed as even the benefits I was meant to be entitled to were never sent to me in written.
I am indeed taking action but above all I hope this review help others to think twice before becoming clients of Myhealthcare.
2 months ago
YM NY
Dentists and staff are too concerned with selling their membership to actually care about patient's care and service. They're quick to rush you into booking their overpriced services and charge you ridiculous amounts for your records. By UK law, you are entitled to these and if opting to use a private practice, you may be charged a reasonable fee for these. Fees are NOT reasonable. I will not be coming back and I do not recommend to others. Go somewhere that actually cares about your dental health vs. up selling you!
1 month ago
Tracey Barbee
We have found this service to be fantastic, everything from the dental, the hygienist and the very comprehensive health screen has been great, results back within days and available on email for our perusal. They've been flexible with us and very accommodating to get us in as a family for appointments. Really good customer care, listening and adjusting the tests depending on what you tell them are your actual issues, it's responsive, it's customer focused and it's great.
4 months ago
meena gupta
The best service i have ever receive. I visited your clinic on the 22 nd of February 2020 at 13:00 for a scan. The person who did my scan was very polite and attentive and gave my results straight after the scan.
I have been to the other clinics for scans and they charged me £350 for it, yet it took me over a week to get my result, after calling, emailing and leaving so many messages to receive it (Women’s Wellness Clinic Fulham Road opposite Chelsea and Westminster Hospital)
My Health Clinic charged me only £100 very very reasonanle rate and gave my result immediately. Overall was a 5 star service. Thank You.
2 months ago
Marcelo Sayago
My first appointment with a private clinic and felt quite disappointed. I had to wait 20 minutes to see the GP and my appointment itself felt very rushed. I had read that a 20 minute slot would be assigned but I was only seen for 10 minutes (perhaps as it was the end of the day). I work long hours so finding time to see a GP is difficult; I raised two issues, the latter was dismissed very quickly without a proper consultation and was told to raise the issue next time. Nonetheless, pleased that I have a deeper understanding of one of my health concerns and medication was prescribed.
5 months ago
Beth Portolese
Excellent service since I started by calling for the appointment till the end of our visit to the doctor. The place is very clean and the staff at the reception were very friendly offering drinks for everyone and toys to my daughter. The doctor was extremely friendly and gave us time to ask and clear all our concerns. Highly recommended ????????
11 months ago
sabrina stewart
Very effective and very sympathetic.
It was my first time and it was a good surprise.
I've been there to meet a GP and a dentist and I had a very super fast appointment for both.
For both I have been treated accordingly and respectfully
3 months ago
Bruce Thomson
This is a lovely clinic. From the moment you walk in you are welcomed and well looked after. The doctors are first class, amazing nurse and friendly reception staff. I would highly recommend.
11 months ago
Nina Nupponen
I must admit, I ummed and ahhed before signing up for the monthly subscription that would allow me the discount on the treatments I had to have. Poor cosmetic dentistry and two botched root canals at a different practice had left me with serious infection, so my trust in dentists was at an all-time low and I didn't really have the money to spare if things went wrong again.
However, since joining MyHealthcare Clinic, I have been to the dentist more times in four months than I have in ten years, but without complaint. I happen to be under the supervision and care of a perfectionist, Dr Zain, who told me from the beginning that he was in no rush to take my money and that he want me to be 100% happy with any results of his work.
I've had an extraction in preparation for an implant, which is healing well and recently, a crown fit for my two front teeth and I'm delighted with the results. They look totally natural thanks to the dedication of the team at Esthetica who worked hard with him to match my expectations. Dr Zain and his staff have been nothing but friendly, professional, and dedicated and the highest praise I can give them is that when I have a dental appointment these days, I actually look forward to it! He has restored my faith in restorative dentistry and in people in general and I am proud to recommend him. The only problem is that once this review airs, I'll find it even harder than is already is to get an appointment!
11 months ago
Alex Matus
Absolutely brilliant. Super simple sign up online, got a call straight back and booked in an appointment for the same day. Really helpful GP, didn't feel rushed at all and sorted me out. Great value too. Couldn't recommend enough!
2 months ago
Murtaja Almulallem
Serafin was absolutely wonderful and I'll be sure to see him in the future. I had a dental cleanse and it was definitely one of the best I've had done. I'd trust Serafin with any dental concerns (and am sad he's not the one that does Invisalign)
1 month ago
Daniel Lowe
Great first impression. Easy to book, friendly and welcoming on arrival. Consultation was thorough and I left with a more informed diagnosis and prescription for medication which has since proven effective.
This is my new go-to for convenient local healthcare.
7 months ago
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