Boots
Health and beauty shop Boots, York House Medical Centre, Heathside Rd, Woking GU22 7XL, United Kingdom:
31 review
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Address: York House Medical Centre, Heathside Rd, Woking GU22 7XL, United Kingdom
Website: boots.com
Phone number: +44 1483 714571
GPS coordinates
Latitude: 51.3155542Longitude: -0.5559701
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reviews
Nabil Kesto
Good service,Free, car parking for 2 hours.due to covid 19 a Biological weapon unleashed on the world, to destroy in particular American/ Western economy.
So help us GOD ????????????????????????????????????✝️????❤
6 months ago
Travis D
Staff can be friendly, but they are extremely slow. The past year, I have not had one prescription ready as needed. My last repeat took 19 days to be ready. Ordered it 9 days before running out knowing they are slow and take more than the 48 hours promised. I called 7 days later and they said they needed to look for the prescription (as told after the first time I had called). I got there, waited 25 minutes at 9:45 and was told to come back in two days. Good, that would be the 9 days expected. But went in the day after. 10 days. But medicine not ready. Then, was told to come back, but had to travel abroad for business. Came back 7 days later. Same story on day 17. Finally got it on day 19. That was the worst! Have a few more stories like that, though never as bad as that, although a few days delayed even when I call and am told it is READY. They seem completely overwhelmed. I am understanding, but the lows get lower. Need to find another pharmacy, but it seems like the system is broken. And I know. As a health professional, I dare say that Boots leaves MUCH MORE to be desired.
11 months ago
John S
started using this shop for repeat prescriptions because I was fed up with the apparent disorganisation of the (not Boots) pharmacy near where I live. They can be slow sometimes - prescriptions ordered a week before and dispensed as you wait while the queue builds up- but they have a good attitude are very helpful .
3 months ago
David Rosazza
Poor service in opticians area unhelpful.
1 week ago
Ethan Wilkins
I found the staff here very unprofessional. Went in to ask for over the counter medicine as directed by the GP and the counter staff went off to speak to the pharmacist calling the doctors lazy. Was made to feel like a real inconvenience with comments out the back like ‘I can’t believe this’. I wouldn’t go there again.
7 months ago
Lana Burdette
Everything you need but I don't like to see them price gouging though. A box of 50 masks for £35!
10 months ago
Flor G
Only very small unit mainly for dispensing prescriptions but can take orders for collection at a later date for other stock items.
8 months ago
Justin Russell
I can’t praise them enough, they have been so supportive and helpful. Thank you.
9 months ago
Natalie Rico
The old Boots was really good but was knocked down. Now the premises are too small. Look forward to the new shop as I do like Boots.
2 months ago
Diedra Barrion
Badly understaffed. Waited 20 mins in the queue, only to be told my prescription (that I ordered 9 days previously) was not there. Women staff member doing the prescriptions was rude and unhelpful - and very stressed, and that was at 9.45am!
I am really surprised that one of the biggest names in the business, can get it so wrong in this shop. They seriously need to sort it out!
I've changed my nominated pharmacy now...I won't be going back there again...
1 month ago
Heather L
I think the problem here is they're short staffed so it is not the staff's fault, but Boots itself that need to manage this. The staff take a lot of criticism just rotten for them really. The GPs don't help either.
9 months ago
John DiGiallonardo
Poor customer service and managment of prescriptions. Said they didn't have a prescription as they were not looking in the correct place. GP practice had to provide a tracking number before it could be located. Seem to be overwhelmed.
1 month ago
KB Me
The branch of Boots Pharmacy is situated next to a busy doctors. By the very nature of the store and its proximity to the Doctors, this store is often very busy with lengthy waits. Staff are friendly and helpful. Be careful when you use the store as you need to key in your car registration number to take advantage of the free parking.. if you fail to do this you can be hit with a hefty fine. Not a bad store.. small.. but plenty of seating for when you're waiting prescriptions are being processed. For a small store.. it is surprisingly well stocked.
5 months ago
Jeremy Davis
Woeful! Never enough staff. I’ve just wasted 1hr 10 mins of my Saturday morning waiting to be served - for a prescription that they should have had two days ago! The Repeat Prescription service doesn’t work here, in fact I wonder if they really have a System. I was livid when I came out and so we’re the other people still waiting. Will find somewhere else to collect my Prescriptions in future.
7 months ago
Harold Price
Disorganised and dreadfully slow. Filthy seating.
1 month ago
taylor s
Service is quite bad. Despite pre ordering prescriptions weeks before, you're still looking at a 30-45 min wait. Most of the time, quite chaotic and seemingly disorganised
1 month ago
JAMES BERTIER
Shambolic, disorganized de facto parastatal.
1 month ago
Melanie Robinson
Came in after my hospital visits and they ladies here were lovely to me! Thank you! =)
3 months ago
Olimpia Meza
They are small & cramped & too busy with not enough staff.
Whenever you ring /agree a pick up time for prescriptions it is never ready.They only then start your prescription when you were there to collect it...so you wait another 20mins. They do this to me every time I visit for a pre-agreed repeat prescription. BUT I never complained Until today. They this time fullfilled a wrong prescription and lost the correct Prescription handed to them by the Doctors' receptionist.
I fly tomorrow so I go without the prescription drug I need. This is gross negligence and serial incompetence ...so this time I review and make a formal complaint to Boots Head Office.
1 month ago
Jonathan Zhou
They are never ready when i go to collect always have to wait to be done even after a week better if you take in and wait .
8 months ago
Steven Coggins
Prompt service although you will have to go to town for longer opening hours.
11 months ago
Valencia Mchenry
This was a bad experience, staff are slow. I waited 25 minutes.
2 months ago
Sara Siddiqui
It's quite chaotic place which lost my prescription while I waited 40 mins and being polite didn't want to ask why was taking long after 20 mins, when they found it no way I was waiting so left took it to Lloyds pharmacy and waited 5 mins.
4 months ago
April McGhee
Make sure you take a packed lunch if you are waiting for a prescription.
More talking than actual serving customers.
Pretty poor
1 month ago
Ana GZ
I was told to wait a moment when I called not attended even after 31 minutes, had to hang up.
5 months ago
Rene Hernandez
Three weeks for a repeat prescription!!!! That's crazy but I must say it probably takes 3 days for them to make a cuppa. Yes it's slow in this branch
3 months ago
Jane Tobac
Rubbish service. They don't know their stock. Having waited for 40 minutes I was told they don't have the required dose. I collected another prescription, I come home and check, I have not been given the correct number of tablets.
5 months ago
charles sweeney
Not exactly top performers
3 months ago
Olga Rusyakina
Good Service
1 month ago
Matt Silva
Very slow - three weeks to make up a repeat prescription !
7 months ago
James Fitzgerald
Atendimento não muito bom
10 months ago
