Mercedes-Benz of Ascot
Car dealer Mercedes-Benz of Ascot, London Rd, Bracknell RG12 9FR, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: London Rd, Bracknell RG12 9FR, United Kingdom
Website: vertumotors.com
Phone number: +44 1344 598094
GPS coordinates
Latitude: 51.4127021Longitude: -0.7190257
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reviews
Joe Pirro
Very professional and welcoming
The sale executive that approached us was very helpful and kind
He did his best to help us make the right decision
His name was Peter Conn together with his manager Neil .
Unfortunately due to unforeseen …
1 week ago
Wren Miller
I’ve only had good experience so far. Bought a new car last year and just had the first service done. Polite staff and a pleasant waiting area. I’d highly recommend this dealership.
1 month ago
David Munns
I bought the car through a third party which sourced my beautiful Mercedes from Mercedes Benz of Ascot.
Once I had purchased the car, my sales executive Peter was fantastic. Very polite, very professional and always helped with any …
1 month ago
Nick Grady
I have been searching for my dream car in the last year or so, to dealing with difficult customer service or being fobbed off. However up until recently, I came across a good deal, and was contacted by Mercedes-Benz of Ascot. I have to say …
1 month ago
Millie Santiago
Great customer service and lovely waiting area with refreshments.
1 month ago
Jacqueline Mccurley
If you would like to experience the worst and rubbish customer service of your lifetime go no further, visit Mercedes Benz of Ascot.
I have not experienced worst customer service ever.
Their staff in service department and sales …
1 month ago
Robin Stuart
Purchased new A250 and dealt with Scott Mudge. He was very helpful and able to answer any questions. Took time on the handover to explain most controls and systems etc. Set up memory seating for my wife and I and ensured mobile phones etc connected and favourite radio stations programmed. A very pleasant experience
1 month ago
Thayer Thayer
I had a great experience dealing with Scott Mudge. He was very understanding of and realistic with my needs and took the time to explain everything that I was unclear about throughout the whole car buying process. He was always available …
1 month ago
Caleb Martinez
5 star service at Mercedes-Benz of Ascot. Staff super friendly and helpful with my car's health check. Becca went above and beyond to help. Made me realized I will be going with an approved used Mercedes next time. Health check on car …
2 months ago
Joseph Vines
Recently purchased a GLE from this Mercedes dealership and had an excellent experience. My negotiation and transaction unusually carried out completely remotely and hats off to their COVID secure contactless paperwork system. Found the car …
1 week ago
Rich Flickinger
From the moment I walked into MB Ascot, I felt at ease, masks and gel available. Then greeted and attended to by a very professional Rebecca Walker. Took my details via iPad, booked my car in. 3 days later my car was serviced. Though out …
3 weeks ago
Elizabeth Taylor
Excellent service led by Harry Darbyshire. He had made the process of purchasing simple and seamless. Communication was efficient and I was kept fully informed at each step. The car was delivered on time without an issue and the delivery team provided a great handover
1 month ago
Melissa Feazell
I dealt with Peter Conn remotely and he arranged for my new car to be delivered to my home. I live in the Northwest of England. Peter was professional and friendly, resolving a small issue relating to the car in short order. Excellent …
3 months ago
Bryan Alvarado
Such good service would recommend, from the service guy that book my car in , the car they supplied me was the tops .
Thank you
6 days ago
Karen Christopher
Great service from Lauren N in Service customer care. Dealt with a complicated service history error with tenacity and put it all right on the national database. She understood the importance immediately and took responsibility for another dealer's (typo) error.
Thank you, will recommend.
1 month ago
justin wirsing
Had a great buying experience with Ryan from Mercedes Ascot. He was quick to reply to any email questions. Helpful when an email wasn't playing ball and available on the phone every step of the way. Really recommend not only for the great cars but the service offered. Thank you
3 months ago
Kaitlyn Raterman
I have recently bought an E class 220 D AMG night edition premium. I couldn’t be more happier with the car. The team at Ascot is wonderful and professional in supporting with queries. I dealt with Ryan Taylor during my purchase and with my after after sales queries.
4 weeks ago
Makeshvaran Periyasamy
We were looking to upgrade our B Class and Scott Mudge at Ascot Mercedes was exceptional. The whole process was smooth and he kept us informed throughout, including giving us a Zoom video "tour" of the car. Many thanks for the excellent service.
2 months ago
paul wagoner
The best showroom in the Ascot area with, in my opinion, the prettiest of cars! Excellent customer service team with a special mention going to Becky Walker (not related). From ordering new parts and organising a courtesy car to sending …
5 months ago
Dmitriy Shvetsov
Recently bought a new EQV from Mercedes Benz of Ascot. Received fantastic service from the team, especially George Elms, from start to finish. He answered all my queries promptly and efficiently. Wouldn’t hesitate to recommend. Great electric car too! ????
2 months ago
kata vikas
Just been in touch with Ascot Mercedes today, although i was not buying a car from them but looking for some history of one serviced and sold by them. Peter Conn was so helpful, if I needed to buy in the future i would certainly recommend them.
Thanks
Dave
1 month ago
Steve Durant
Great experience buying a car from Scott Mudge. I phoned on a Sunday. He was immediately all over it. Always responsive, friendly and helpful. I had the new car a few days later, including sorting out the part exchange.
2 months ago
Luna Daniel
I purchased a car on behalf of my mum and was helped hugely by Peter. He was so kind and he spoke me through every last detail. He went over above to make sure everything was sorted in time for me to surprise my mum with the car and she was …
1 month ago
TechWith Todd
I recently bought a B180 from Mercedes of Ascot. Given I just move to the UK from Asia, and not so familiarise with purchase options and procedure, Peter Conn who sold me the car was very patient to answer lots of my questions and give me …
3 months ago
YVETTE BRYANT
Excellent service, truly 5 stars! I was continuously kept up-to-date with the repair of my car (it even ended up being ready earlier than expected). Becky was superb. Thank you very much for everything. Also a shout out to Malcolm for his help as well whilst Becky was out of office.
5 months ago
Cynthia William
Excellent experience of purchase/sales through to pick up of new car. Scott Mudge very knowledgable of the car and set us up with the apps with the Ascot team.
3 weeks ago
pavithra Rajasekar
Thank you MB Ascot Service dept for the lovely welcome and also for the practical explanation on the jobs needed to be done and completion on time. I also would like to say a special thanks to Rebecca walker who went out of her way to help me. An outstanding service. Many thanks.
6 months ago
Magui Ch
I would like to put on record what a first class experience I had buying my new Mercedes Benz from the Ascot showroom especially the help and attention given to me by Mr Peter Conn .
Mark O’Moore
14/04/2021
1 month ago
Sharon OUELLETTE
Fantastic process of exchanging my current vehicle and purchasing a new one. My sales agent Peter Conn was exceptional; being personable, informative and making the whole transition both hassle and stress free. COVID measures in place and adhered to with ease.
5 months ago
Drema Davis
Becky Walker in the servicing department was professional, polite and helpful. Would highly recommend this garage, she made me feel like a VIP, nothing was too much trouble.
2 months ago
Bill Warchol
I was told my battery needs replacing when it went in for a service and they quoted an exorbitant amount to replace it, so I told them I will take it to Halfords. They didn't tell me then that if I took it to Halfords that my warranty would …
3 weeks ago
Rhonda Lunsford
Excellent service from Mercedes Benz of Ascot. I have been a regular customer here and have always had helpful and informative customer service. My vehicles are regularly serviced here and the quality of care is second to none. My most …
1 month ago
Ryan Kennedy
Rebecca Walker handled the service requirements on my vehicle on more than one occasion and delivered a high class of professionalism as well as regular updates. Surpassed expectations and will certainly be contacting Rebecca / Mercedes-Benz of Ascot in the future as and when required.
3 weeks ago
Ash Fell
I am really happy with service and stuff they’re really professional and friendly thank you very much for everything again ????????(Especially thanks for diago and rebbeca)????
1 month ago
Cassie Hunt
Very smooth and pleasant experience at Merc Ascot for my car servicing.
Rebecca was efficient, friendly and smart.
Excellent!
2 months ago
Nik Roberts
Good customer services from a guy called Alex on the telephoneit was a pleasure to deal with
1 month ago
James Coskie
I would like to thank Scott Mudge for his exemplary help and support during recent weeks and months. It has been quite exceptional. DJE
1 month ago
lori wiseman
Service was done very well and I was looked after with amazing efficiency by Rebecca Walker. She is totally all you would expect from a Mercedes supervisor and she couldn't do enough to go out of her way to assist in every way.
The car …
4 months ago
Mihir Kumar
I recently bought a C220 from Vertu Mercedes. Peter Conn was brilliant from start to finish, the level of service received has been exceptional. 5 Stars all round.
3 months ago
Kevin Lenn
Ryan Taylor helped me with purchasing my new Mercedes and I cannot fault him! Such amazing service.
1 month ago
Rene Leon
Really helpful staff, go out of their way to make sure you get the car you want when you want it. Highly recommend!!
2 months ago
Kathryn James
New car has some teething issues, meaning a rather annoying amount of trips to identify and resolve. Service Lead Rebecca W was excellent in understanding the frustrations, communicating and managing the resolution. Great work.
3 months ago
Simnikiwe Mazula
I had very very good experience with Mercedes ascot just Purchased E class black 2 days ago and I had best customer service from Peter conn I travelled from Manchester to ascot 220 miles and thanks to Peter car was Beutyfull with best friendly customer service came back happily and now enjoying my car
Thanks To Peter ????
2 months ago
R Yoder
I was considering an upgrade for my A class and I received fantastic service from Scott Mudge. He was very knowledgable and showed me lots of options for my budget, including organising a virtual tour of a car that were at a different …
2 months ago
Javon jackson
Moved recently from North London. Previous Service from Colindale, always in time and accurate, with dedicated customer care. Ascot dealer is near home so happy to access it. Very formal reception, girls escorting up and down (Covid - …
2 months ago
n john
My first experience of buying a car virtually. Initial concerns were alleviated by the efficiency and professionalism of Mercedes Benz Ascot. They were very prompt in responding to my initial enquiry and Scott Mudge made the experience …
3 months ago
Brandt Miller
I needef to arrange an early service as I had to have my car back by lunchtime to pack for an early next day trip.
The Service Manager was very helpful in advising how to facilitate that. I had my car back before 11h00 which made a huge difference to my day. Thank you Service Team!
9 months ago
Marc Dougherty
Just completed the purchase of my new e300 Cabriolet the sales executive Piers Hicken was excellent and made the process fast and simple even under the current COVID circumstances would definitely recomend
1 month ago
Sean Larusse
Deserving of 7 stars, although Google only allow me to leave 5 stars. Super service provided by Becky. She was absolutely on-point throughout. Exceeding expectations, efficient and kept me constantly updated. Fabulous interpersonal and comms skills naturally helped. In short; Outstanding!
9 months ago
Amy Charles
Peter Conn, who sold me the car was awesome. I was really looked after and made me feel patient. They made it look so easy. If you ever get the chance to meet Peter, please do so he's a great guy and will look after your every needs.
9 months ago
