Mercedes-Benz of Ascot
Car dealer Mercedes-Benz of Ascot, London Rd, Bracknell RG12 9FR, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: London Rd, Bracknell RG12 9FR, United Kingdom
Website: vertumotors.com
Phone number: +44 1344 598094
GPS coordinates
Latitude: 51.4127021Longitude: -0.7190257
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reviews
Kathy Lyons
Buying a Mercedes requires a reasonable level of briefing on the technology in the vehicle and setting up the Mercedes Me app. George Elms was a very helpful and efficient representative and led me thru the technology and vehicle …
3 months ago
Agam Mann
Had my car serviced and MOT’ed today. I would like to say a big thank you to Rebecca Walker for her excellent customer service. Absolutely went out of her way to get my car back to me in 4hr despite additional tyre requirement. I have been using MB Ascot for some years and can safely say this is the best service I have received.
3 hours ago
Blu Cullen
After a hugely problematic attempt to service my vehicle during COVID-19 with Mercedes Benz of Slough - who’s customer service is truly appalling, Mercedes Benz Of Ascot has been an all-round better experience.
Rebecca was helpful, …
3 weeks ago
Rob Cole
My car went in for a service B, Rebecca informed me clearly what would be done during the service and kept me totally updated during the day. On collection the car was washed and cleaned inside. I would highly recommend Mercedes Ascot for …
3 weeks ago
Virginia Velasquez
Only went for an MOT, but the staff were helpful, professional and courteous.
9 months ago
Heather Thompson
Dealt with Becky Walker at Ascot who was brilliant and kept me informed of my car service which was not straight forward , cannot speak for rest of department but Becky,s customer service was great
8 months ago
Orlando Johnson
Took my car into Mercedes Ascot service centre this morning and from dropping my car off with Nicole to great close and continued updates from Rebecca Walker including service technician video. I also received a detailed overview inspection …
11 months ago
Warren Truss
I took my car into mercedes in ascot and wow what a place that is.
The lady who who I dealt with was called Rebecca and she was very helpful and she kept me posted on how my car was while it was there at the garage.
I will be returning back to ascot branch from now on.
1 week ago
Esteban Sanchez
This was the first time using this dealership. Having recently moved into the area, it was found to be the closest. I can not fault the service that I received on arrival, during and on collection. My car was there to investigate a high …
2 months ago
Kaitlyn Davis
I was originally referred to Peter Conn some 6 years ago, and have never looked back. This is my 3rd A Class purchase. I would not deal with anyone else. Peter is genuine, customer focused and easy to deal with. His knowledge and …
2 months ago
Josh Cicchino
Recently brought at car from Mercedes ascot. The service I got was absolutely brilliant. The way in which I was looked after was second to none. Well done Mr Peter Conn and all his team. ????????
1 month ago
caleb freeman
Extraordinary service at Mercedes-Benz of Ascot today.
I visited Mercedes-Benz of Ascot for my b3 service and I was kindly approached by lady called becky. She was very professional! kind! and very helpful from the time I dropped my car off …
1 month ago
Kathleen Johnson
I haven't been to the showroom for over 6 months and I had a service recently. When I walked in to the service area to hand the keys over I was greeted by Rebecca Walker with a "hello" and she remembered my my name. She was was really …
10 months ago
Bing Jia
Very happy with the helpful staff at Mercedes Ascot, Rebecca sorted all issues and questions I had with no fuss at all. Had my vehicle in for a service. Thank you!
2 months ago
Randy Riling
I use this garage as my car is still under warranty and very local to me plus I get chauffeur discount which makes a big difference that a lot of other dealerships don’t offer but a word of warning on my last visit for a warranty issue I …
2 weeks ago
Jeff Peterson
Where should I start I’ve owned many bikes and cars and been to many garages so I have some experience when it come to dealing with motors and parts. I bought my first Mercedes last year (CLS 350 BLUETEC AMG) and it’s lovely car to drive. …
1 month ago
Ed Caballero
Drove out of my way to view a vehicle, despite being told the car was still for sale by their online team, less than 3 hours before my visit. On arrival the car had already been sold, “ well sir we do have 55 staff and many other sites’’ as …
2 months ago
Angela Mulkerin
Rebbeca Walker is a gem, she went the extra mile to help me, her customer service skills are out of this world, I would defenitely recommend Mercedes Ascot to friends and family because of Rebbeca Walker - Emmanuel Aggrey
1 week ago
Sarah McWhorter
Thank you to Harry in Sales and Becky in servicing for their 5* customer service, very courteous, professional and knowledgeable.
Zach
1 month ago
Khushboo Ghantiwala
We live in South Wales and bought our new car unseen after liaising with Peter Conn. Our car was as described and we are really happy with the service provided by Mercedes Ascot. Peter picked us up from the station and he spent time going …
3 months ago
Gabby Schropp
Becky was an exemplary example of customer service ????
9 months ago
Paul McCarthy
Impeccable customer service from Mercedes Benz in Ascot. I was there today and I would definetly mention April (who is very profesional, she installed a device on my car) and Becky who offered me support. Both were absolutely amazing! Thank …
2 months ago
robin w
Quality of service is going down year on year.
11 months ago
Crystal Iverson
Just had my first service overseen by Rebecca which has gone extremely well. Thanks again.
1 month ago
Chrissy Jamieson
I have just had my car serviced and MOT. I received an outstanding service from Lauren Norris
She is so professional, friendly and has a fantastic understanding of what the customer needs and delivered that to me today. Lauren is a credit to her branch and management at Ascot. Thank you
1 month ago
Alya Matrosova
Peter the best saller executive
Good car
9 months ago
Luke Whally
When they try you to sell the car they are very nice !!!! Wait until u have the first problem with your car and you will change opinion about this people, 1 day service transform in 2 days, 2_3 days repair transform in 2 -3 weeks and so on ..... !!!!!!!!
3 weeks ago
Lisa R
I know of a few people who have had poor experiences when going to a prestige car dealer, however I have to say I was very impressed with the overall friendliness and professionalism of this branch.
Richard Brandon did an excellent job in …
2 weeks ago
Matt Salmons
After making a monumental mistake of buying another Make (eco reasons at the time) and issues from the day I picked it up, on handing it back, I went to Mercedes in Ascot for help in buying a car as quickly as possible. A make I know and …
6 months ago
Maegan
Recently purchased a new car here and our experience was very positive. The sales person Richard Brandon has been very helpful both during and after the purchase of the car and we felt that he really listened to our needs and put together a …
2 weeks ago
Daniel Hillman
Reviewing for a parts order, specifically. First time I called about the part I needed, parts counter busy, left message with reception and promised a callback. Never got a callback. Second time, busy, complained about no callback last …
3 months ago
Arshad Arshad
Professionalism and courtesy. I have been there for service twice, before moving and the group is amazingly helpful. They cared about me and my safety in all ways and I will certainly buy my next car there. Thanks to Rebecca and her Team!
1 month ago
Caroline Higgins
Very professional and courteous dealing with my enquiry
3 weeks ago
Luke Burkholder
We have just received the best customer care in years, The whole experience has restored my faith in buying new car. We were about to buy Audi again, but their Farnborough Audi dealership treated us horrendously. So reluctantly decided to …
2 months ago
Beth Kailukaitis
Very good customer service and in particular a big thank you to Rebecca, who was extremely professional and courteous with resolution of some issues following my appointment.
Would recommend Branch.
2 months ago
Harlie Smith
Went here to see a car recently. Car was presented in poor condition, was kept waiting to actually see the car despite having an appointment. Wouldn't go there again.
2 months ago
Rachel Cowart
Bought a car today and have been dealing with Mike Burgess - Brilliant customer service from start to finish. I visited various mercedes dealers this branch is in a different league in terms of customer care - attentive, friendly and very genuine. Thank you Mike.
3 months ago
ANMAR HEJAZI
Problem with parking - not enough spaces particularly if one only needs to nip into the parts department
8 months ago
Louisa Sanford
I recently bought my new car from Mercedes of Ascot and from the minute I walked in to the dealership I was made to feel special. Chris the salesman was very knowledgeable and really listened to my needs and helped me find the perfect car. …
8 months ago
Norma Dunson
Great team here at Mercedes Ascot, great service from all departments and every single member deserves appreciation and respect for the work that they do constantly, keep up the great work. Thank you all.
2 weeks ago
indumathi samikannu
Recent took my car here for it's first annual service. Arranging this by phone was simple, with a helpful agent suggesting their while-you-wait service which I accepted. On the day, booking the car is was quick and efficient, and the …
2 weeks ago
Lynne Morgan
I highly recommend the Mercedes-Benz in Ascot. Ask for Adam Cawte - best man for the job of finding you your perfect car and genuinely caring about the choice in the process! A great and friendly team overall. Thanks guys!
2 months ago
Alex Kohan
Mind Blowing.We spoke to Paul in Parts Dept. A mine of information as usual. Do not get rid of this man. Many Thanks. T&S. Customers Extrodinair.
3 months ago
BIG C
Went in to enquire about a C Class Mercedes and potentially an A Class for my partner. On my first visit there was no staff available to assist which was fair enough considering they were closing in about an hour.
The next weekend I went …
2 weeks ago
Daniel Hernandez
Richard Brandon provided excellent advice and assistance in helping me decide to purchase my new Mercedes. He was polite and considerate and a pleasure to deal with, and was a significant factor in my decision to buy from Ascot rather than …
4 months ago
Robert Potts
Very good range of cars and person we dealt with was very good.
2 months ago
Mohammad S
Went to the Big Event having been cold called and invited to come for a personal appointment.
We arrived at 10:05 with our appt being at 10 and was told that a sales advisor would be with us shortly.
We were offered a coffee, drank that and …
2 weeks ago
Ross Smith
Fantastic service recieved from James Kevern who always goes above and beyond! Very easy to deal with from start to finish and his customer aftercare is excellent. I couldn't recommend him more highly.
1 month ago
Stephanie Tham
Mercedes-Benz Ascot was a pleasure to deal with. I have been dealing with Richard Brandon who has been a star throughout the whole process. He made me feel comfortable, looked after and informed. He is fairly new to the branch and I would say an absolute credit to Mercedes in general. Thanks again Mercedes and Richard!
2 weeks ago
Gerald Smith
Really beautiful cars and staff are really nice.
3 months ago
