Mercedes-Benz of Ascot
Car dealer Mercedes-Benz of Ascot, London Rd, Bracknell RG12 9FR, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: London Rd, Bracknell RG12 9FR, United Kingdom
Website: vertumotors.com
Phone number: +44 1344 598094
GPS coordinates
Latitude: 51.4127021Longitude: -0.7190257
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reviews
Laurie Jones
Peter Conn at Ascot is a fantastic sales manager. Nothing was too much trouble for him (and we encountered several issues (though no fault of the dealership) during our visit) He delivers a friendly, professional and relaxed sales …
8 months ago
Abbie Mcwhorter
Just bought our first Mercedes Benz here. The whole experience was excellent, we spoke with Peter Conn and he explained every detail of our car and offer. His high standard of customer care was truly comforting. He went above and beyond to …
2 months ago
Perry Wardle
Fantastic service from start to finish. Part exchanged my car during Tier 4 lockdown. No test drive prior to collection but when collected the car was even better than expected! Peter Conn was great! He kept me updated throughout the …
4 months ago
jason mcelravy
I just purchased a vehicle here through Peter conn great service would recommend!
3 months ago
Sultan Alshehhi
Booked a test drive on a used GLC car and while we decided not to buy this time round its worth mentioning how professional the dealer was from booking the test drive through completing it and understanding the options. Our contact Peter …
1 month ago
Claudia Rocks
My wife and I wanted to come and test drive the new EQC and Celia couldn't have been more helpful. She was extremely well informed about the car and various spec options available. A great service.
Also thank you to Becky who greeted us when we arrived.
9 months ago
Furqan Khan
Would definitely recommend buying a car from Mercedes Ascot. Pete Sanderson looked after us and he made everything so easy and was an absolute pleasure to work with.
I went in on the Monday evening to have a look at a car however it wasn’t …
10 months ago
Josh Lauer
Great experience!! Nice customer service and major service provided to my car including video service report. Expensive quote for repairs/replacements not competitive with the market.
7 months ago
Marcy Allison
Had an amazing experience which was handled by Becky. She showed an amazing professional service and made the experience so easy and simple. There must be a promotion on the cards if this is how Becky conducts herself with all customers. Mercedes Ascot should be proud to have such a wonderful person at the front line.
2 months ago
Trina Fisher
Scott Mudge was great and really helpful, highly recommended!!
2 months ago
Calvario Alberto
Collected a GLC last week from this dealership which is perfect for my needs. The whole purchase transaction was handled by Celia and my customer experience was excellent. Any questions or concerns that I had were dealt with in a courteous and professional way. Recommended.
9 months ago
Matt Marks
A loyal customer here for so many years purchasing quite a number of Mercedes cars for both my wife and myself would confirm the wonderful levels of service that we consistently receive from the entire team.
Becky, Service Advisor, provided …
11 months ago
Cale Bessent
From the moment my GLE was booked in with Becky from The Service Department I was immediately at ease knowing my Vehicle was in safe hands. Becky was very welcoming and informative on the required work for my Vehicle. I was kept up to date …
7 months ago
Eugene Varlamov
Just needed some information I had tried to find out elsewhere and spoke to Peter in sales who sorted it out very quickly for me
3 months ago
Angela Hulsey
It was a grand experience especially special mention of Rebecca Walker's efficiency.
3 months ago
Danielle Collins
Nice plush store, a little slow service... but if you want a merc it's the place to go.
1 month ago
Mustafa Kula
Mercedes of Ascot isn't a dealership that i had used previously but when regularly passing the dealership and looking for my next car, i was delighted that my new car purchase was from Mercedes of Ascot. From the moment i walked in, the …
1 week ago
Xtremespeed
My car had an intermittent fault, which progressively got worse over a six month period. When it went in for its annual service I was assured the fault would be rectified, and the garage were true to their word. The service I received was …
11 months ago
Iam Knocks
Brilliant service from start to finish by the team at Ascot Re MOT on C class. Thank you
2 months ago
Heather Gudenkauf
Outstanding, professional, 5* plus level customer service provided by Rebecca Walker in the service team every time!
Thank you so much Becky for your superior customer service over the last couple of years, you’re so professional, …
6 months ago
Inge Yde
Outstanding service today, supported through the process by Rebecca Walker who was genuinely fantastic. Able to deal with the main thing that brought me to the garage and really happy to help with some additional minor issues. Thanks also to the service team for getting the car done so quickly. All round excellent, thank you!
11 months ago
Betty Cervantes
We received appalling customer service from this garage when trying to arrange a test drive for a GLE SUV
We had the test drive confirmed for last Sunday which we had explained was a 4hr round trip for us. My husband asked the salesperson …
8 months ago
Matthew D
I have always received an outstanding service from Rebecca and Shaun. They are the most kindest, polite and helpful individuals I’ve ever encountered with at Mercedes.
6 months ago
Kimberly McCollum
All they think about is how to get money out of your pocket, first they want to charge you for an investigation and then start adding costs, my advice is try to avoid them as much as you can. I recommend Mercedes slough, great service, communications and they just give you what you need NOT what they want to. On my way to Slogh now.
8 months ago
Donna Brading
After a long time I finally got my GTR. Thank you to the team at Mercedes Benz and Peter Conn. Fantastic customer service all the way through. Given the current circumstances The guys at Ascot really helped deliver the car on time. If your looking for a Mercedes I highly recommend Mercedes-Benz of Ascot and ask for Peter Conn top man!
10 months ago
Talitha Alissa
I have today taken possesion of a new A35 AMG from Mercedes Benz Ascot. Throughout the process I have been looked after by Peter Conn who has provided excellent service from my initial enquiry through to delivery today. Thank you.
5 months ago
Josh Howell
Have not used Mercedes Ascot for a few years. Car Serviced this week. Malcolm could not have been more helpful and supportive. (Many thanks, Malcolm much appreciated.) Due to Shielding had concerns and had asked to "handover" outside. This …
3 weeks ago
James Tackett
First time using Mercedes-Benz of Ascot for my service and I have to say the best Mercedes dealership I have used to date. A massive shout out to Becky Walker who made the customer experience so seamless and easy, thank you! I would highly recommend this dealership and Becky is a credit to them.
9 months ago
Randon Lambert
Fabulous experience purchasing a used approved vehicle from the Ascot Branch. We were looked after by Harry who was professional and reliable throughout the process. Everything was clear and we were kept up to date with all matters before …
11 months ago
Chip Tredway
Absolutely Superb Service received from Mercedes Ascot. Having been messed around by another local Mercedes dealership (Wales) which completely ruined my birthday and experience, Mercedes Ascot swooped in and made the experience easy, …
10 months ago
Braun C
Excellent customer service from Rebecca today. Greeted by a smiling, friendly face and character to match. Dropped my car off in the morning and could pick it up later that afternoon. Smooth and slick operation all round. Only positives to write so big thank you to Rebecca and the service department!
10 months ago
michelle ji
Amazing, I just love my Merc.
4 months ago
Sheena Ibanez
Top class customer service from Becky. Went above and beyond getting me booked in and keeping me updated throughout the time my car was with them. Highly recommended from myself.
8 months ago
Ryan Fottral
Nick Coleman was very helpful and a pleasure to deal with on my recent service visit - highly recommended.
6 months ago
Jo Hood
George’s from new car sales customer service is excellent, from answering the phone in a proper, friendly manner to structuring the deal. A great asset to MB Ascot. Thank you for making us feel welcome.
9 months ago
James Moore
I booked my car in for a service at the Ascot branch and having dealt with Becky (Rebecca Walker) I cannot recommend her enough. Becky was polite, professional and efficient all the way through the process. She kept me updated every step of …
1 year ago
Wolfe Hayashi
Lack of staff, they are certainly not interesting in selling cars.
2 weeks ago
Gloria Giles
After a disaster first experience in 2019 I recently took my car for two health checks and recall checks. Both of these were handled by Rebecca Walker who was very professional and efficient throughout. She has turned round my view on the garage and will now return whenever any further work on my car is required.
8 months ago
Ben Spuller
A huge thank you to Leigh (Servicing) and Harrison for fitting my cherished plate onto my vehicle. Such a nice and friendly team. Thanks again chaps!
10 months ago
Gossip Slut
Just had my MOT from Mercedes Ascot. A super quick and easy experience from booking the appointment to collecting my car. A really Covid friendly process. Lauren from the service team was fantastic and dealt with the whole process so smoothly. Kudos to Lauren and the service team for all their help!
1 month ago
Claire Williams
Had my E-class serviced last week and the service I received from Rebecca was first class. I was kept informed throughout the process and the car was ready on time, spotlessly clean and with all agreed work completed. Very happy customer.
10 months ago
Timothy Price
Just purchased a car from Ascot Mercedes Benz, from Peter Conn. Very difficult times with the facemasks etc but car was better than advertised and absolutely at the right price to purchase. Car was collected two days ready, with nearly …
11 months ago
ERICA COWAN
“Problem with my car, a seven-year-old Mercedes. Phoned Vertu Ascot branch and was given an appointment next day. At the service desk, Ms Rebeca Walker, welcomed me and listened to what I considered to be the problem. She put me at ease, …
10 months ago
shaun bryan
I just wanted to share how happy I am with the support I received from Rebecca Walker in the service team.
She kept me informed at all times of what was happening with the my car and It’s progress. If she couldn’t get through to me to …
4 months ago
Anthony Rizzoni
Very good service provided by Lauren Norris
3 months ago
Claire Myers
The customer service is a disgrace ,the staff I spoke to was arrogant and his attitude makes the Mercedes benz cars look cheap and of poor quality,his manager needs to send him off for core communication training .
3 weeks ago
Bianca Rezzonico
I work with Rebecca Walker every time my car needs a service and she is excellent. Very good and updating me and checking in to make sure Mercedes are offering the best customer service. Thank you Becky.
9 months ago
Franco Bohorquez
I have been using this dealership for many years and I must say the service has always been excellent. I have been dealing with Rebecca Walker over the last few weeks and her professionalism, friendly manner and customer focused viewpoint is a credit to her and the organisation.
8 months ago
Mary Murray
I spoke to someone on the online chat saying that I wanted to buy a used and approved C Class. I had 15 - 17k as a deposit. I wanted to come into the showroom to have a test drive and to speak to someone about a purchase. Online chat booked …
9 months ago
RA HellsBells
Very courteous staff nice place
3 months ago
