Goodlord
Software company Goodlord, Huguenot Pl, Heneage St, London E1 5LN, United Kingdom:
220 reviews
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Address: Huguenot Pl, Heneage St, London E1 5LN, United Kingdom
Website: goodlord.co
Phone number: +44 20 3198 2060
GPS coordinates
Latitude: 51.5189320Longitude: -0.0704610
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reviews
Alejandra Elejalde
Very quick to do the necessary checks. Kept in contact with me in regards to who had provided information and who still needed to reply. Website very easy to use and complete. Easy to upload pictures and documentation. Would definitely recommend!
1 month ago
Abdallah Aljararha
This site is very good. Clear instructions and updates on progress of application. Easy to upload documents too. This is the second time i have used Goodlord and would use again.
I have found them reliable and user friendly.
4 weeks ago
Nathan Perry
In times of pandemic, all tenants need to input the information into the computers by themselves. Some may not be used to using this platform. Some may only have limited knowledge about using computer. The platform doesn't give much …
1 month ago
Rebecca Luviano
If your landlord use GoodLord I'd advise you to look for another house. Their referencing process is hell on earth. Way too invasive and request more information even when you give them what they asked for. It's painful and frustrating to …
4 weeks ago
Mike Gray
When we sent our references to Goodlord, they was on it straight away. They was really quick and efficient on getting them completed. As soon as there was a problem they phoned us immediately to sort out a solution. The speed in which my …
1 month ago
Brad McMillin
Bad employer just sacked a load of thier workforce who wouldn't take up to £6000 cuts in pay in a fire & rehire move! Companies should have corporate responsibility as people just simply can't afford those sort of cuts! Boycotting bad employers helps incentivise & encourage more good employers.
3 weeks ago
Angale
Quick and easy, it was out first time renting and everything went very smooth.
4 weeks ago
max mr
Accessible, very responsive and accelerated. The process is so amazing.
4 weeks ago
Luz Perez
Very helpful, friendly and innovative - product is simple and straight forward to use but also meets the needs of the user. From referencing to completing tenancy agreements and adding rent protection and legal expense service. Staff are always helpful and informative. Highly recommend Goodlord and the services they offer.
4 months ago
Tiffany Nicole
It was very quick and easy, clear and love that it was paperless. Efficient and easy ????
1 month ago
Lauren McColley
Friendly help center and easy to use service, but the payment system is flawed. First I get called by my bank as they thought I was paying money to fraud and got my account frozen for a day after making my rental payment. Then my friends' …
1 month ago
Webdigital MediaGroup
Goodlord has made the admin side of our business much quicker and easier. It is a platform I would recommend to everyone. Special thanks to Lara G who was very supportive and helpful during the set up stage and a thank you to Philip B who …
4 months ago
kunal nayak
It may seem good on the surface but frankly they are a nightmare to deal with, far too reliant on software systems and complete lack of common sense. Many of their operatives have absolutely no clue as to how finance, bank accounts, …
1 month ago
Gladys Leal
It was a very user friendly portal & I was able to upload documents with ease.
The whole process was very straightforward, all completed & sent to the agent within 24 hours.
1 month ago
Saaf Arsh
We have been using Goodlord for almost 4 years now and can't recommend them enough for agents. They do everything from referencing, tenancy agreements to rent protection insurance, deposit replacement, utility switch and compliance. They are friendly, efficient and cost effective.
1 month ago
cathy bolek
The service is fast and if you need help on live chat they are helpful and seem friendly and happy to help - I appreciate that.
1 month ago
Poonam Thapar
Great service and super friendly! Isabella put my mind at ease and helped resolve my queries. Big thumbs up!!
1 month ago
David higginbotham
So quick and easy, handled very well.
Definitely worth using GoodLord.
You won’t be disappointed.
Many thanks
Great help.
1 month ago
martha stearns
We have been with Goodlord since March 2020, the site is very easy to use and covers all aspects need to assist with a streamline process of setting up a tenancy. The staff at Goodlord have been so helpful and nothing is too much trouble, …
4 months ago
Sherri Clark
Goodlord have provided us with the opportunity to drastically reduce the time it takes to process tenancies and deal with referencing. They have grown quickly over the past 5 years of using their services and have provided us with great …
4 months ago
LaDarius Allen
The response time is fast and the system is easy to submit all the related documents. The overall experience is good.
1 month ago
Z ZY
Everyone was pretty smooth. I imagine that if I was renting normally rather than as a student I would have given 5 stars but as a student it can be hard to provide documents with current addresses on when you don’t use your university rented property address for bank statements etc. Other than that was really easy to use
4 months ago
Gina J
Their services were promptly. Also it was easy for me to go through the process online.
1 month ago
Gabriella Lopez
Made the moving process completely seamless by handling references and utilities through the portal - and the customer service live chat was quick and responsive and immensely helpful.
2 months ago
Bob Cote
Excellent service, they do what they say they will and you can always speak to someone which make you feel you matter and your not just a number or a statistic.
Our company has saved so much time using Goodlord as its all under one roof. …
3 months ago
Mukti Setianto
I gave a reference for a Landlord and the process was very thorough and detailed.
3 weeks ago
really really
I highly recommend Goodlord - They have been an incredible addition to our business and help us provide a seamless tenant experience. Moving from manual paperwork to an automated process made life a lot easier and created time to focus on …
4 months ago
Jeremy Dale
Amazing fast service, had us moved within a week!
1 month ago
Simon Briggs
We were never informed that our electricity supplier did not change as requested. We had to figure out on our own. Really disappointed with there service. I recommend people do their own utility arrangements beforehand, since they will have to do it eitherway in the end.
4 months ago
Joseph Rubio
I had problems uploading due to my phone. Despite these problems the person I spoke to was very patient and explained to me step by step how to sort this issue. The customer service team were very professional and I found the whole process fairly easy.
1 month ago
Elix Rapalo
Goodlord are very helpful. The service they provide is very helpful to us as a company. Nothing is ever too much and are always on hand to answer any questions or queries we have. Very Happy Customers.
4 months ago
Serg K
I choose 5 because they have stayed in contact throughout. They answered questions that I was unsure about. Nice friendly staff.
1 month ago
Lorna mbewu
My office team had training with a lady called Lara last week and our first impression of Goodlord couldn’t have been better! She was very helpful and we could not take our eyes off of her! Well done Goodlord!
5 months ago
Miguel Almanza
Took over a week, didn't phone references even tho they had the number and after 3 days asked me to get my references to call them then took another 4 days, awful.
1 month ago
Patti MacFarlane
Friendly staff (thanks Gemma), good price and no hard sell
1 month ago
Coni Gomez
They got in touch fast if they needed more information from me and was very clear with exactly what they wanted so the process wasn't carried out for too long. Fast and efficient!!
1 month ago
Hilary Asher
They are an extremely efficient company , steps are very easy to follow and checks done very swiftly.
1 month ago
Emily Roepke
Lucia, the chat assistant I was connected to was polite, friendly and very helpful. I also work as a Customer Success agent for a website too. From one chat handler to another, it was fun being on the other end and being the idiot that made a mistake, Lucia handled it perfectly though :)
4 months ago
Elaine C
They were really quick carring out the reference checks and made the whole thing quite painless when they needed additional information they explained exactly what format they wanted it in and what they need. Highly recommend
2 months ago
Yasar Sulaiman
I've given 4 stars which is very good. Could be a bit quicker on making the decision.
3 months ago
Joy Tsao
Can’t fault the encounters that I’ve had with this company they done everything on a good and timely manner.
1 month ago
QNXXI
So the process is so difficult as a guarantor and such an invasion of privacy that my son's Dad says there is no way he would endure this again for the final year of university, so I can only hope a new agent is not using this, and it will …
4 months ago
Angel Romero
The experience was quick, straightforward and less stressful than some referencing systems.
2 months ago
JENNIFER MARTIN
Ethan was incredibly helpful and efficient in answering my queries and helping me out with my deals. Very appreciated! :)
4 months ago
Fred Smith
Steer clear of any estate agent that uses goodlord! What an absolute shambles. One week on and still no nearer to completing the referencing. I’ve had to chat online to them countless times and although their staff are very polite, I’ve …
1 month ago
Roneece D
Very efficient and quick easy process very happy
1 month ago
Matthew Moore
This was one of the best service providers. They helped me a lot.
1 month ago
valerie Wilson
Fantastic service from Goodlord! Robert Cameron was very efficient. He gave me all the information I needed to know to help with my tenancy application. Worth more than 5 starts!
9 months ago
Greg Chann
Good service, efficient and professional.
Definitely will use them again if required
High recommended
2 months ago
Darcy Stevens
I never had a good experience with Goodlord referencing scheme. Reason because they failed me based on the fact that i am working with NHS Test and trace Programme and COVID vaccinator admin. Its so crazy that some of us are being part of …
2 months ago
