John Lewis & Partners
Department store John Lewis & Partners, victoria centre, 109 Milton St, Nottingham NG1 3QA, United Kingdom:
220 reviews
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Address: victoria centre, 109 Milton St, Nottingham NG1 3QA, United Kingdom
Website: johnlewis.com
Phone number: +44 115 941 8282
GPS coordinates
Latitude: 52.9579426Longitude: -1.1481378
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reviews
Jeremy Sheinman
Nice kids' toys for Christmas. Prices sometimes need to bemore obvious. Cafe good for snacks.
4 months ago
Sam Sanson
Bought a fortune of goods in baby dept for friends expected bundle of joy. Some fabulous little outfits many unisex and gloriously soft fabrics oozing quality and the sale is on bonus!!!!!
6 months ago
Forest Davidson
Being my 1st shopping experience in Nottingham and John Lewis I was extremely disappointed when visiting the furniture section. Looking at the art work for sale and selection of mirrors a young blonde girl was talking to a colleague loudly of how she had been out the night before and couldn't remember coming home and waking up naked. Not the conversation anyone should hear on any shop floor. I walked out. Won't be back. Not a fan. Having been a store trainer for a reputable high street department store I find this disturbing within such a company.
3 months ago
Christopher Schmidt
There is one thing I simply love about John Lewis (despite the fact they are a little bit too expensive for me) - they have an amazing range of smart shirts. What is more they are at the very good quality.
1 month ago
Donna Faulkner
After many a battle with J Lewis over faulty goods the past three and half years you have earned some stars back .went into Nottingham j Lewis friday it was very busy long queues, there were lots of assistants about who asked if help was needed, which being an oldie shopping i can't always find things and can't stand for long so when l asked they told me other tills i could go to, no queues, i purchase two loverly cardigans and a scarf ,advise and help from a gentleman in knife department so another purchase ,at the pay desk there was a black lady with a lovely smile very chatty and friendly ,i hope its the same next time i go in
1 month ago
James Kuper
John Lewis sell quality goods and will even price match. The staff in general are very helpful and polite and cannot do enough to help your shopping experience. This is the exception of one member of staff in the ladies department who had been very rude to me so I avoid her at all costs.
10 months ago
Elizabeth
Good range of goods, helpful staff. Nice coffee and cake in the restaurant
4 months ago
NinjutsuDensho
Better than Currys for electronics items. Good choice of clothing and really good staff to run the show.
6 months ago
Cherrie Shofner
Great service from Duane and colleagues in menswear. They could not have been more helpful and friendly.
2 months ago
Rebecca Russell
My original John Lewis store still maintaining high standards. Staff very helpful and don't rush you when considering a purchase.
9 months ago
Himani Patel
Service here is always great. I has an insurance claim to process, which Andrew handled with great skill and care
Looking forward to the next visit.
1 month ago
Heather Gudenkauf
Helpful staff and good quality stock. Store is always clean and tidy and well-stocked.
9 months ago
Duccio Baldari
Usual high quality of goods and top notch service from all staff.
4 months ago
Dontavious Talley
Impact of understaffing : visited our beloved Nottingham store recently at a quiet time of day, midweek. Wanted to purchase some quality kitchen scissors from the kitchen section and understandably they are security locked, so we needed assistance to release them. Waited at least 10 minutes for an assistant to appear, finally approached someone in a nearby section, who abruptly turned us away as she was serving another customer; no attempt to listen to what we needed, or attempt to find someone else to assist. Waited another 5 minutes, tried a different assistant, getting exactly the same response. We gave up on the scissors, but at the haberdashery checkout we mentioned calmly and politely, that they seem to be understaffed and that we hadn't had a good experience. Again, no apology, no attempt to address the problem, just an acknowledgment that they know they are understaffed. Have been faithful customers at this store for 40 years; understand the need to cut staff numbers in a competitive market, but it would be a shame if they lost customers and suffer store closure heaven forbid, due to inadequate staff training
4 months ago
C Mayhew
Love JL great for clothes etc. Staff usually helpful. Had a veggie breakfast here. Good food but the chain of staff serving were disorganized.
6 months ago
Cary Covington
Overpriced 'made in China'. No 'made in Britain' on display. Typical UK department store really - looks after itself profitwise by exploiting the British public through championing cheap foreign imports. Wouldn't buy anything here but in the Victoria Centre it comes in useful by providing a lift between levels so you can avoid the escalators if you have mobility or psychological problems that prevent you using them. The Christmas advert this year is poor so I'm waiting for the January sales for my next look in this place...
4 months ago
Heyvin Romero
Love this place great sevice and happy too help cafe nice too
3 months ago
Gloria Young
What can you say its brilliant in there the staff are amazing
9 months ago
Delyan Kratunov
As usual top store. Very good bargains to be had. Lots of customer service. Don't think you can get it cheaper elsewhere.
3 months ago
Keith P
I love John Lewis and the two stars aren't directed at the shop itself but at the woman who served me today at the Charlotte Tilbury stand who was the rudest person I have ever met. Didn't want to buy off her at all but I needed that foundation today. I've never had someone make me feel so terrible about myself - she was obviously so insecure and only cared about her comission. I told her I was on a budget and she lined up another 4 products worth £150 saying the foundation would be no good if I didn't buy these too, otherwise I'd have "no hope in looking good in anything". When I said I couldn't afford it atm she sniggered and raised her eyebrows saying "suit yourself" under her breath. Vile
1 month ago
Joan Boulay
I had an appointment with Marie on the Channel counter, the whole experience was wonderful. Thank you Marie.
5 months ago
kiana connor
The staff price matched as their price was a little higher.
Over all, a nice place to shop.
1 month ago
Elaine Sloan
Good selection of everything you could possibly want! Reasonable prices friendly staff
1 month ago
Akshita Agarwal
Staff have always gone above and beyond to help out with finding and recommending options. Always a pleasant shopping experience.
1 month ago
Shunta Jackson
A bit short of staff in lights, but good service when Joanne arrived. Helpful security officer too.
1 month ago
Heather Novak
I always find the store immaculate with staff who appear to enjoy their jobs which is reflected in their customer service
7 months ago
Jin Kuang
Excellent store for toys, perfume etc. You get what you pay for.
3 months ago
johnnie johnson
What's not to like about JL, it's the only shop in Nottingham that's all about the customer. We drive quite a distance to shop there but worth every mile we have to travel.
9 months ago
Barbara Cymer
Found what we were looking for and staff pleasant and polite.
1 month ago
Phil Burrill
I love John Lewis store. There are lifts to get you to each floor. There's a coffee shop If you need a rest or just meet up.
4 months ago
AnnMarie Daugherty
Found a really nice dress I wanted for a wedding. Also popped in to the cafe for lunch which was lovely
1 month ago
Wendy Wolff
We had good service in the electrical department but the china department left a bit to be desired.
3 months ago
Zachary Noreikas
Cannot fault the staff here excellent customer service always.
2 months ago
Hal Zimmer
Love to wander in here even if I don't buy
5 months ago
Nathan Albrecht
1st visit for years. Had a gift voucher and prepared to treat myself. No shoulders, ruffs to make you look fatter and hem lines thay don't match in nasty thick nylon with extortionate prices. Wanted a dressy jacket or dress came put with a cardy. Lunch there - 12.30. 4 in queue for soup. All told to go and join other queue. 3 staff walked off leaving 2 youngsters well out of their depth serving 3 stations! It took so long lady behind me getting worried as she needed to eat. At least the soup was hot and tasty when it arrived. Star for soup and girl trying her best when on own.
6 months ago
Claire Auerbach
Always very helpful staff. Price match and warranty especially with tv's is brilliant.
9 months ago
Jonas Taylor
Went to investigate options for a new bed, only one salesman in the bedding department and he completely ignored us - we obviously weren't dressed up enough!
Oh well lots of other places selling beds, so we will go elsewhere ????
5 months ago
Sanjeevan Velautham
Terrible customer service - when things go wrong they struggle to be flexible. Nice staff, not allowed to be creative.
1 month ago
Stephen Chase
After checking On-line that the product was in stock we decided to drive into Nottingham Victoria Centre and buy the product outwrite so we could take it home the same day. However after purchasing the product in store that was still indicating that the product was in stock we waited at the collection point for approximately 20 minutes only to be told that the product was in fact not in stock and the earliest it would be available would be Tuesday 20th November. Due to my work commitments we will not be able to collect for at least 6 days. We consider this extremely poor service from John Lewis Ltd. The gentlemen did offer to pay the parking fee for the return to collect our purchase but we believe that the store should provide free same day delivery as soon as the product becomes available.
7 months ago
George Tarnowski
Good customer service and lots of choice of goods. Excellent guarantee but don't expect to get a bargain.
3 months ago
Renee Bristow
Everything you would expect from a JL store. Helpful staff and a wide range of products. The lifts get very busy though. Particularly with people who dont need to use them
9 months ago
joel daskal
Didn't have the item we wanted, still very helpful staff.
1 month ago
Jesse Bonin
The bra fitting ladies in John Lewis Nottingham are always fantastic. Never disappointed, excellent customer service. My son has also had shoes from John Lewis and the shoe fitters are incredibly helpful. John Lewis Notts = excellent customer service.
10 months ago
Ronnie Lindsey
Good service and rates at the bureau de change.
1 month ago
louise
Yes this is a big department store however it's not the most welcoming. You struggle to find a direct member of a team to help you (I hate being passed from person to person). Staff are OK-ish but alot of them pass on the impression you are being a hindrance by asking for help.
7 months ago
James Mills
Excellent customer service as always partners so knowledgeable hard to beat service like this
9 months ago
netaji basa
What else can one say about the world's greatest retailer....
1 month ago
Dimuthu Wijesinghe
Love having a browse in this shop. Always something different in here
7 months ago
Charmi Shamalia
I purchase all my electronics from John Lewis and their staff always advise you to what you want. Unlike other stores none of their staff try and sell you products you do not want.
4 months ago
Bell Miller
Excellent service, the lady in the bedding department very helpful and obliging, and explained everthing concerning my order for bedroom furniture, certainly recommend john.Lewis.
1 month ago
