Drive Vauxhall Leicester
Car dealer Drive Vauxhall Leicester, Freemens Common Rd, Leicester LE2 7SL, United Kingdom:
220 reviews
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Address: Freemens Common Rd, Leicester LE2 7SL, United Kingdom
Website: drivevauxhall.co.uk
Phone number: +44 116 404 0448
GPS coordinates
Latitude: 52.6193797Longitude: -1.1352280
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reviews
Genevieve Schmitt
5 star over all as we are collecting the car next week and had a non pushy salesman called Tony Ford which made the buying experience very good
2 weeks ago
Lea
Just purchased a car through vaxhall. We was greeted by Adam Smith who helped us through the process. Adam Smith was very helpful throughout so are thanks go to Adam Smith your are a legend x x x
8 months ago
lakkana manditha
Excellent sales service from Adam as always.
2 months ago
Cassian Wright
Second car bought here and have no complaints. Excellent service and made to feel valued. Would visit and purchase again.
2 weeks ago
Amy Hawman
Very good experience with these guys David was a great guy. You need to buy a car from these guys. Honest and did what they said
Thanks
9 months ago
Marvin Mayo
I don't even wish to give this a star rating..the service was deplorable there was no communication what so ever. I tried to call them several times to see what the status was on my car and its was a constant busy tone. I had to leave work during office hours to go down there to get an update as it had been 4 weeks!!! when I got down there I was greet by someone who made it the constant effort to tell me she was new there and that they have been short staffed. This was her reason for no communication I said what does it take to make a call. NOT EVEN AN APOLOGIE!!! Upon collecting the car it was filthy and had a massive scuff down the side of the car that wasn't there after my accident. When I mentioned it the floor manager he said it has been sat outside over night... NO MORE LIKE 2 WEEKS. They did however buff the car up after complaining and explained that it should not of been like that. I am not the first person to have such a poor experience.. KEEP AWAY!!! There was far to many coincidences for my liking to.
5 months ago
Matt Effinger
Helpful non pushy sales staff. Show you what cars are available within your budget.
6 months ago
Taylor Freed
Friendly, helpful, confidence-inspiring,efficient service.
2 months ago
Maggie Miller
Kizzy Crisp explained everything in detail so we could understand and was happy to explain further, if needed, regarding finance options and technical details of the car. We are very happy customers. Excellent service.
6 months ago
Roman V
We viewed the car we had looked at on the internet, had a test drive sorted payment details etc. quickly and efficiently within two hours of going to the showroom. Everyone was polite and helpful. Brilliant.
7 months ago
Ravi Mann
Car booked in for service due to heating . .again! advised an hour and a half..almost 2 and a half hours later... and car NOT washed?? advised it was done as a courtesy??? someone never done their job :-(
1 month ago
Alex Karsos
I made contact earlier in 2018 with a sales executive named Kizzy Crisp to look at new cars
She kept in touch with us and last week helped us to purchase a new car
She couldn’t do enough for us and is a real asset to Drive Vauxhall
I will use her services again when I make another purchase
Brilliant effort from a professional
3 months ago
jeff ross
I had my Corsa from here in 2016, after test driving the model I wanted I placed an order for mine as they didn't have the colour in stock here. Unfortunately after it finally arrived I realised it wasn't the same as the model I drove on the test drive as I'd requested my car to have the parking sensors and the reversing camera. So I recommend you make sure they get it right if you have to order a car as you don't realise something is different/ missing until you're driving it.
3 months ago
Edith Mclaughlin
Expensive but I expected that
9 months ago
Rosa Guzman
Don't trust this garage with your car they will try to charge you for work that doesn't need doing!
In our case they tried to charge us £673.20 for work that Formula 1 at Wigston did Free of Charge, F1 were incredulous that Drive Vauxhall wanted to do so much work just for lack of grease in a ball joint cup when we complained to both the garage and HQ they didn't give a S***.
In the case of Vauxhall HQ they don't care what their Franchises do it's nothing to do with them! So don't expect help when you catch them out.
I am sure not all Vauxhall dealers are like this one but steer well clear of Drive Vauxhall Leicester if you want to keep hold of your hard earned money!
4 months ago
madhavi naredla
Very poor customer care from the Service Department. Left my car with them for a Vauxhall recall for a minor computer defect. Car was in perfect condition. When I picked it up there was £1000 damage to the bodywork. Customer had caused the damage in their car park. I was verbally assured by 2 employees that it would be repaired free of charge. A few days later I was informed by the Service Manager that I would have to claim on my own insurance, as they were not liable for damage to cars parked in their car park. I disputed this given I had left the car in their hands in perfect condition but to no avail. This has cost me my excess and no claims discount. As a long time customer having bought Vauxhalls for many years and used this garage many times I was surprised to be treated in this way by a major Vauxhall dealership. I will not use them ever again!
8 months ago
k k
I have had a few used cars from vauxhall Leicester, I have had a few issues but they have always helped me. No problem is too big and they always find a way to make my life run smoothly regarding a vehicle. This is a company that goes above and beyond to give customers full satisfaction and trust. I would recommend anyone buying a car from them you will not be disappointed
2 weeks ago
Jason Jones
Adam Smith was excellent! Helped me buy my car and sort the car out before delivery. Aboulute excellent service. Would definitely recommend going to see him.
4 months ago
Lynne Stroud
Call back regarding aTest drive was very quick. And booked while on the phone.
1 month ago
Malcolm Johnson
SO BAD. Our motability vehicle was taken in for a service 3 weeks ago. They said they would bring it back the same day. but 3 weeks later we are still waiting. Rang the service team 4 times and received ''I am so sorry, we will return it today' and they have not returned it ever. We've had no access to the community for 3 weeks as we need the mobility car as severely disabled. How can they do this? Will ring AGAIN tomorrow for the 5th time and start getting some names. Appalling .
3 months ago
Elizabeth Schneider
Great experience and service. Can’t fault them! Got an amazing deal :)
5 months ago
K M
Helpful staff
9 months ago
Lijoy Philipose
All beautifully designed premises, no skills to match their promise. Visit garage repeatedly with problem identified just on the day I bought a car from them. Took 5yrs in/out with same problem not picked up. Took to another garage. Got it sorted. My advise is if anyone plans to buy used car from vauxhall. Go there with some one who knows much about cars else you'll be dissapointed. They will make you sign your live away. All that glitters in drive vauxhall is not gold.
Be careful what you sign.
8 months ago
Joe Castellano
Thanks to Adam Smith for sorting me out with my new car, very friendly, very helpful and efficient!
3 months ago
Robert Logsdon
Staff OK when purchasing a £17500 car when l left with the car and then finding a fault,wow big difference the staff kept blaming me that it was my driving. then l found out it is a fault with the MOKKA X TURBO . The people in the service department are OK , in the sales department ,no especially a chap named PETER LEE , he went out of his way to say that it was my driving l have never been so insulted in my life.
9 months ago
heblewherakiss
Did my Mini Cooper car repairs. They provide a courtesy car while they do their magic on your car. You get your car back with a friendly smile.
2 months ago
Rebecca Hatt
Great service friendly keep you updated in a way I want and made process easy
Salesman and manager arranged stuff to my schedule
3 months ago
Victor Castro
Staff very friendly and very helpful and knew about their vehicles.
8 months ago
Danny Brady
My experience with Drive Vauxhall Leicester was flawless. Excellent sales team, very friendly, helpful & knowledgeable. Will definitely be recommending them. After sales service just as good.
2 weeks ago
V
Very pleased with van purchase. Great service. Would recommend to others.
8 months ago
shamekia bell
Brilliant staff.. Always keeping you updated.. overall staff to see are Josh / Kizzy and Ron. Brilliant all the way. They gave me the best car.
5 months ago
Nikita Sergeyev
Good selection of Euro 6 car's.
2 months ago
Darya Agarkova
My experience at Drive Vauxhall in Leicester was excellent. Good service. Professional and polite staff. I would definitely recommend.
7 months ago
Larry B
Brilliant customer service !! Richard Biddle helped me choose a brand new car and I’m overwhelmed with it, very friendly and they explain everything in detail and are very fast responding to questions over email or phone, fantastic!
3 months ago
Benswing Rich
Really good customer service from start to finish and also excellent aftercare with follow uo calls. A big thank you to Matt
2 weeks ago
Cari Sands
Adam, Alex and David all looked after me and my whole car buying experience was smooth and professional. Thankyou to all three.
6 months ago
Brady Kruchten
I found the staff so very helpful, Mr Richard Biddle made all the time in the world to make sure I chose the right car. Nothing was to much trouble, he went over the paper work time and time again to make sure I understood all of it. All of the staff that I have delt with over my car have been second to none why would you go any where eles to buy your car!!
2 weeks ago
John Brouillette
Be careful when you go for a credit check and they don't sell you the car you went for and have to get another one they will credit check you again
2 months ago
Hazel Baily
If you are going to buy a used car at this dealership I would HIGHLY recommend asking for Kizzy Crisp. Very thorough and very professional.
9 months ago
Corey Vaughn
Excellent service ffrom beginning to end, found a car at another dealership and they were happy to get it sent to them. Kizzy was lovely and friendly and did her up most to be able to get the best deal for me. Would highly recommend to friends and family.
3 months ago
mamoon khaled
Fantastic service when purchasing a car. Kizzy explained everything to me in detail, made everything easy and provided excellent customer service. Would highly recommend.
6 months ago
kelton phillips
I had my Vauxhall fixed next day after having dropped it at the repairs centre. Thank you Karen andTom for your professionalism and help!
4 months ago
Lois Kelso
This is the best Vauxhall garage in England!
It is a very cheap place to buy cars and offer a good range of different varieties of cars. Also I recommend you go there now! The best person to serve you there is Semir
2 weeks ago
Kleine Youtubers
Felt the service was fairly poor
2 months ago
Bill Conley
Trying to book recall and pickup car codes and no car parking and having to walk length of garage to get to where wanted to be.
2 months ago
Abby Crabtree
Ex Marshalls customer. Grateful for support and Drive have given us specially Ash. Impressed.
3 months ago
Kenneth Mayes
I had been looking for the perfect car for a while now. When I went into Vauxhall dealership, Kizzy helped me find that perfect car. She explained everything clearly which was easy to understand and excellent customer service. Thank you kizzy ????
2 weeks ago
Sheila Burnett
Very efficient and pleasant service. The video of the car that was sent to me was really helpful and very much appreciated.
4 months ago
Paul Pettis
Alex is amazing. I can't recommend this dealership enough. Great customer service!
8 months ago
Stephanie Bono
Really brilliant service from start to finish Adam Smith is very experienced ,professional ,polite and informative salesman nothing to fault at all will defiantly be recommending and useing them again
Well done drive Vauxhall 10/10 thanks
8 months ago
