Drive Vauxhall Leicester
Car dealer Drive Vauxhall Leicester, Freemens Common Rd, Leicester LE2 7SL, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Freemens Common Rd, Leicester LE2 7SL, United Kingdom
Website: drivevauxhall.co.uk
Phone number: +44 116 404 0448
GPS coordinates
Latitude: 52.6193797Longitude: -1.1352280
Location on the map
Get directions
reviews
Italian bread
Staff were amazing, made to feel comfortable and no pressure selling.
3 months ago
Alicia McConkey
We keep going back to buy. Good personalised service, good communication. Products that are reliable, economical and fun .
2 months ago
M Bl
Worst garage I have ever been to. Had a car crash in February and my car was taken to Drive Vauxhall to be repaired. We had to chase the garage up for an update on the work. They had my car for almost 8 weeks, in which they kept telling me they were waiting on parts but then when confronted said that the parts they were waiting for had arrived weeks before.
This garage has terrible customer services and struggled to remember what lies they had told me.
Just be warned that if you take your car to this garage it won’t be sorted in a hurry. This garage has caused to much stress to me and my family to the point we had to get our insurance company to deal with them.
1 month ago
Dave LaMay
Don't buy a used car from Drive Leicester, they sold me a car with the centre section of the exhaust missing, and "fitted" brake pads that only lasted 4000 miles, which they claim is normal. Took 2 weeks to get someone to talk to me about it and their only answer was call a solicitor.
6 days ago
Anton Makarov
Took car in for update, good service, quick turnaround.
3 weeks ago
Gina Jones
I recently purchased the new vauxhall crossland from Drive Vauxhall Leicester and I had the most unbelievable experience ever, I have had many cars over the years and this was by far the best experience I have had when exchanging cars. Darshan who dealt with the sale and everything else was excellent, he made me feel comfortable (all being done over the phone due to current situations) through it all and I didn't feel pressured at all. He assured me if it wasn't ment to be then there wasn't a problem at all but he would do his best to make it work. Darshan was professional and friendly, easy to talk to and kept me updated all the time via emails and calls. I don't have one bad word to say other than thank you Darshan and his boss, who was also a very nice man, we had a chat and it really was the best. The car was well presented on collection with a cute sign on it ???? made my day. I recommend Drive Vauxhall Leicester to anyone looking to either upgrade or get a new car. Best team ever. Thank you again Darahan. From one very happy customer Maria.
1 month ago
Minesh Mehta
Excellent customer service and very helpful with answering questions. Many thanks to sales rep Adam
2 months ago
Mary Meyer
Quick service. One way system and sanitation facilities upon entry
4 months ago
Miskinak
Can not fault Jason who approached us to ensure we were being looked after And once we had a quick chat about our interests in the cars he went above and beyond to make sure we could find the right car for us. Along with this he was extremely polite and very accommodating and had very good knowledge of the cars while taking an interest in us as customers. I would recommend drive Vauxhall Leicester to anybody and in particular Jason as a sales advisor.
9 months ago
Mary Moore
Great responsive service in the purchase of a new Vivaro van. Would recommend
4 months ago
tera R
Great service! Would definitely recommend car from this place. special thanks to Bas & Jon for helping me with all documentation.
5star customer service!
8 months ago
Farah Waleed
Contacted Drive Vauxhall by email received instant phone call on my enquiry for vehicle Great service instant customer service
4 months ago
Anthony Jega
Customer Service is shocking. My partners car has been in the service centre for over 4 weeks with limited updates on what’s wrong with it regardless of calling numerous amount of times. The front desk is helpful, but even they can’t get through to their colleagues within the service centre. W/C 20 July 2020 we rang 4 times and each time we were promised a call back with no action taken. I highly recommend staying clear of Drive Vauxhall Leicester, if I could give this zero stars I would because even one star is generous.
9 months ago
Endeah Canty
First class service from very friendly service reception staff
2 months ago
Coni Gomez
Pleasantly surprised with the excellent friendly experience. The customer service was very good. Would recommend.
11 months ago
Ignacio Rodriguez
The car service process was good. Although I had to drop-off my car twice to get all the recommended faults fixed, I used the online process to authorize recommended faults but the faults were not fixed the first time hence the reason I had to drop-off again. Car valet after service could be better. Customer service was good too. I would recommend but advise to call the contact number rather than use the online process to get any recommended faults fixed.
11 months ago
Dilraj Singh
The social distancing is well outlayed into a one way system . Hygeine is of number priority. And staff are very friendly . I would highly recommend using this dealer ship if your looking to order a motability car as the motability man is 100%/100%
4 months ago
Cyprien Lauras
Got car in October and it broke down 5 times in 2 months, waiting for phone call or anyone to answer my emails is like trying to talk to the dead. Only reply if kept bugging and calling myself!
Every time car broke down they promised me it would be fixed and it will never happen again and yet again broke down!
I am disgusted by the company and so anger! I have children and having car That breaks down every couple of weeks is not acceptable!
I will never be going there again!
5 months ago
Nat Christenson
I always thought if you have a big issue with car then take it to your local dealer but i was wrong so this is what happen took the car to vauxhall dealer as my car is vauxhall zafira diesel so i paid £72 for full diagnose test so they told me car got issue with fuel valve so i said ok but then the guy rings me next day saying fuel vale is ok its my diesel injector i said ok so they told me they are gone sent the injector for testing then they will start work as they dont knw the issue so vauxhall kept my car with them for 7 days then on the 7 days i got call from them saying no problem with injector it might be a another problem so they kept my car for seven days and could not find the issue so i took my car from them gave it to county diesel the next day they found out the issue and sort it out with in a day and funny it had fuel valve issue and vauxhall could not fixed it and they wasted 7 days if my time as i am a taxi driver thank you vauxhall for wasting my time
6 months ago
Ala Qattan
Made 2 enquiries about a used vehicle one by phone one on line no contact made can only assume they got bigger fish to fry not impressed
1 month ago
Arjeta Ajeti
Went for a test ride and the car wasn't even ready. Not very organised. Kept picking up the wrong keys then the battery was flat. Didnt even get to drive the car. Disappointing.
4 months ago
Sandhya Anuragi
Was well looked after by a very professional staff. Thankyou!
4 months ago
hector Silva
Brought a car from vauxhall drive leicester around a month ago. Would not recommend. Came to vauxhall after being messed around at other garages and wanted somewhere we thought we could trust. Extremely poor communication. We never got a call when we was supposed to. We always ended up calling for a update on when the car would be ready to be told different every time. Took just over 2 weeks to get the car originally. Arranged to collect the car to get a call a hour before to say still waiting on parts, when we had been told previously everything was done and ready. Never no apologie or thank you! Finally collected the car to realise steering was awfully heavy. This then took another week of waiting for the parts etc. Even worse we was sold a car that was faulty. Literally drove off with a dangerous car! I could go on but i think you get the jist. Poor poor and poor!
5 months ago
Amethyst Evans
Excellent service. Good deals. We have had three Brand New Cars from Drive ???? Vauxhall.
10 months ago
Jeri Walker
Couldn't have faulted them really. They were a great price for my MOT and service. Good customer service, the garage were fast and efficient and got my video emailed to me explaining what the guys had done/checked. They valeted it as well so couldn't be happier.
2 months ago
Artem Kosonogov
Car serviced,mot and cleaned. Excellent service by the young lady on the service reception
8 months ago
Nasrin Zaman
Well the sales people are really helpful .went to buy a car for a friend. Jane from sales team was really helpful and helped us in the sale
11 months ago
johan podlewski
Very good advice about the new electric Corsa. Thanks for your help.
8 months ago
magic ninja
Good place to buy new and used car services are good the sales man is good to have deal
8 months ago
Andrew Felder
We brought a zafira cost us £13000, for the clutch to break after driving it home. Discusting.... poor service, bad attitude. And were out of pocket due to insurance, They refused to pay. I will never come to vauxhall again!!! IveTold everyone I know avoid at all costs! Discusting!!!????????????????????????
9 months ago
Michael Rios
Great service its just a shame they don't do delivery for trade customers
8 months ago
lichen sister
My dad bought a Astra from Baz under 2 years ago. Very happy with it and will be upgrading soon.
6 months ago
Peigi Huber
Jason was very professional answered all my questions even the trivial ones. Very pleased. Love the car.
10 months ago
Ruby Liu
5 stars!
Can’t recommend the team enough! They have amazing staff and a great choice of cars. They helped me pick the perfect car for my family and at a great price too.
3 months ago
Dmitry Sokolov
Very helpful nothing to hard to help my wife choose her car
9 months ago
Alexandre Almeida
A breath of fresh air compared to past experiences with other main dealers; both sales and service. Staff are friendly, polite, professional and efficient. Would highly recommend and will definitely be taking my car there again in future. Well done Drive Vauxhall Leicester!
2 months ago
James Seymour
Furious. Travelled 200 miles. They had 9 days to prep a car (MOT and valet). Had to wait 3 hours for valet and mot on the day of collection. Wet seats. 5 miles down the road, engine warning light. Waste of time and money - fuel and ferry expenses not refunded.
9 months ago
Fonny Yuwono
The sales people are very nice and they give you what you are looking for at the right price.
9 months ago
Shilpa Gupta
Great service. Very efficient. Highly recommended.
9 months ago
Jasmine Corral
I bought my car in April 2019, supposed to have had a MOT before I bought it, took it for mot on Monday the 7/9/20 where they told me I need break pads and disc which cost over £500. Now I bought the car with 43000 miles on the clock and I only clocked it up to 48000 miles on the clock , this showed i hadden't used my car much and since long down I only used it one day a week. So I can't understand why I would have have this done only if they knew when they sold it to me that it would need doing, won't be going back there ever again. Am so angry there answer was it won't cost that much next year
9 months ago
lonely sadness
I drove one hour from northampton to buy my prearranged car, which turned out to be a broken scrap metal with a broken engine and a broken rear bumper. I am very dissatisfied, waste of time and money only. Great shop fraud!!!
10 months ago
mohanapriya G
Honest service, friendly and explain everything perfectly
10 months ago
Sarah Sanchez
I have used a number of Drive Dealerships for purchase and service. I went to Drive Leicester and they found me the exact car i wanted, sadly it had a few issues, they tried to fix but eventually they replaced the car.
Special mention must go to the General Manager, Tim Haycock, who along with Jayne in sales, helped resolve all issues.
I am aware that there have been problems at the dealership but have to say that Tim has turned things around.
My car is now due its MOT and Service (march 2020) , I am a little out of pick up range - my partner if pregnant and self isolating Tim has stepped up and helped sort a pick up and drop back.
I highly recommend this Dealership, if could give more stars I would.
6 months ago
Ronald Hagen
Very positive experience, dealing with Kizzy.
Nothing is to much trouble.
My daughter brought a Corsa from here and Kizzy sourced a car for us too.
9 months ago
Jargery Felix
very helpful
1 week ago
PRAGATI SINGH
Apart for delayed start on service, I was pleased with the response and quality of service
1 week ago
Jill Gonzales
Staff were all very friendly, but an extra shout out to Adam Smith for going above and beyond with their service. Everything was smooth sailing and no issues whatsoever.
8 months ago
Steve Coe
Terrible service, Terrible company
4 weeks ago
K MacCormick
Horrible customer service, disgusting behaviour of the staff towards potential customers and just atrocious attitudes towards everyone and everything. And honestly I think that they are discriminatory towards ethnic minorities. Went in and was viewing the cars for 10-15 at the cars outside and then stated looking around to see if there was anyone free to talk to and to get some advice/information about getting a car. After 15 minutes of stading there I went up to the office door and said excuse me twice and nobody looked my way even though there was a few workers free just standing around and talkign to each other. Then I said hello louder thinking maybe I didn't get their attention and an man (average built, around 5'11, older side of middle aged man with glasses and greying hair) looked at me with annoyance in his eye for a straight minute or so and then just looked away. It's just disgusting really that type of behaviour, befire anyone says it isn't to do with your race well I was the only ethnic minority there, there was other two customers around the time I was there. One caucasian couple who were there before I came and one caucasian man who came after me but within two minutes of him being there someone came up to him asking for help. There was also only caucasian workers there. So you I guess you can interpret that the way you like, I know I was left to do that. I understand that some people just look and don't really buy and then leave within 5 minutes but If I am standing there for 15 minutes and looking around for someone and then coming up to the office with the workers inside and then trying to ask my self and they just ignore me then it really shows how much you lots respect your customers and potential car sales. Disgusting. Wouldn't recommends this place to anyone. If they wont better review or even more sales then they need to fix the attitude of the staff and learn some some damn manners.
5 months ago
Phillip Christensen
Dreadful service
it took 2 & a half days to get a response from the parts department despite numerous messages. To finally get a response had to go through a sales manager. Finally had a call back and despite confirming that the the order would be confirmed with them via email, 3 days later still no part and it hasn't even been ordered.
7 months ago
