Braunstone Crossroads Motors

I was slightly dubious after seeing some reviews, however i can honestly say this is a 5-Star garage, the sales team are great, helped me with any questions i had, even had time to talk to the mechanic who was checking over my car, very professional and knew his stuff! Even managed to throw a bit of fuel in! Highly recommend to everyone looking for nice cars.

And we also have voice recordings of the company threatening us and our family. Witch is being listened to in court on the day. Trading standerds have been Informed and have been given the voice recordings as well. Won't be long before this place is shut down there appauling people. The manger him self was saying to us all do you no who I am bro I've been shot before his words not ours witch is also on the recordings along with all the threats. So we have 100% proof and will win in court for them to pay £8000 to blue motor finance company

Brought a car from this company a while ago and have been extremely happy with my purchase as the car is everything I wanted it to be and more, I even brought it back for its MOT as I knew I could trust them

Friendly staff brilliant service

Just bought my new car from this dealer and I can't express how reassured they made me feel. Obviously, I knew nothing about cars but they made sure all my questions were answered. And when I was slightly inconvenienced they literally threw every possible offer at me. I've already recommended them to family and friends.

Very good service . Thank you very much

Pretty god service from Jo

I brought my car with 12 months mot or so I thought, only too find out they hadn’t done my mot. Then when I rang them to rectify their mistake and arrange a suitable day too get the mot done I’ve been told unless it’s when and where they want I won’t be getting my mot. I work 12.5 hour days so as you can imagine my free time is very short and I’m unable too make the time they said so the person I was speaking too said it’s either I make the time he said or I don’t get an mot and then he hung up the phone!! They say everything you want too hear too sell you the car and then once the deal is done they disregard you. DO NOT DEAL WITH THIS COMPANY!!!!!!!! You’ve been warned

Very good service and the whole team was friendly. Steve and Ray in particular was very helpful answering all my questions and helping me through the process of buying my new car.

Visited here after seeing a listing on Facebook. They had a range of high end cars, more than a expected...I bought my lovely Jaguar XF...salesman was spot on and very helpful, not pressuring at all! Will definitely be revisiting for my wife's car and probably for my next one...thanks guys for your help much appreciated

Was Nt sure after reading reviews. Brought my new car A1. And very happy with car and customer care. Would definitely come back here. And would highly recommend BCM. Don’t take notice of the negative reviews. Make your own mind up.

EXTREMELY RUDE owner, his bad attitude completely put me off purchasing any vehicle from there.

I cannot thank the staff enough. Very helpful with helping me choose my new car . They guided me in the right direction and I'm so happy with my choice. Really look after their customers and would definitely recommend BCM to my family and friends . Thanks alot guys for all your help.

Would like to say thank you very much for today been a pleasure

Great professional customer experience.

Brilliant service from start to finish, the staff were great. Will definitely recommend to my friends and family

Really great service. Car was motd yesterday and minor faults sorted. Took it for a test drive and loved it. Everything sorted and brought back the same day. Thanks Dan for your help.

Thanks to Liam for a quick collection of our lovely new car. Really friendly service and a lovely cup of tea ....thanks also to Ray and Nick . Would recommend BCM

having viewed BCM's website i chose a couple of cars to view which meant visiting both there sites in Leicester - Can I just say how impressive both the set up and the whole customer experience was.. a BIG thank you to all the team for your service and an even BIGGER thank you for my new car

Dodgy dealer and staff, beware they sell car to multiple customers and never answer properly on phone. I bought the BMW a week ago and paid deposit, since have been calling but no positive respond and then for last two days a sales guy Mani said he would call me back but never happened and then when I popped in at Dealer the guy Mani came out of same car other potential buyer and was taking deposit infront of so-caled Manager-Nick. When I argued they all went out and Manager claimed he did not know about all this and will see it which is unbeliveable. I alao confirmed with other cosumer and he confirmed the deal and deposit he was going to pay. I can't belive AA trusted dealer can do this cheap tactics for selling although car has been in forecourt for over 4 months. I am giving facts with evidences just check my call records and CCTV images of viewing and my presence in the office with family. I am going to escalate it to the AA and other relevant bodies to put a bar on this activities as it is wasting buyer time. Hi Mr Manager, this is not what I was explained by your manager. To tell the truth we can argue on so many things but that is my perception that the way you were taking deposit from other potential customer is not practiced any where and no Dealer lies on the phone and misguide about certain things. My purpose was to give honest opinion about the services I got by you hope you will improve in future.