Evans Halshaw Vauxhall Nottingham
Car dealer Evans Halshaw Vauxhall Nottingham, Redfield Rd, Clifton Blvd, Nottingham NG7 2UJ, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Redfield Rd, Clifton Blvd, Nottingham NG7 2UJ, United Kingdom
Website: evanshalshaw.com
Phone number: +44 115 988 5500
GPS coordinates
Latitude: 52.9358459Longitude: -1.1748812
Location on the map
Get directions
reviews
ThiJu
Helpful respectful and timely
2 months ago
Frank Luce
Very courteous and prompt to book my car in for service and mot
2 weeks ago
Mark Lawlor
Saturday night I booked my golf in for a valuation at 1.40pm Sunday.. Sunday I went to the garage and arrived at 1pm only to find myself standing at the unintended welcome desk for 25 minutes.. Not one person ask stopped and ask if I needed assistance. Next I decided I will try ringing your garage while I'm there to see if I get anyone's attention. I wasn't sure which department to call so rung sales then through to used car sales.. I spoke to a gentleman who told me it was a young lady who takes the appointments and she suddenly became I'll and had gone home. He ask if I received a email or call about it which I hadn't.. After that little chat he said he would send someone round to the front desk to look over my car straight away.. That someone never showed either but fortunately a lady stopped and helped me out.. When I mentioned what had gone off trying to get the car looked at she told me it was a male who evaluates the cars after I was told earlier it was a lady who went home sick.. On the website it sounded so easy to sell my car to Evans Halshaw but in reality it's been a joke..
48 hrs later and still no quote and none the wiser.. I would strongly advise when selling your car to usr we buy any car or sell it privately, probably quicker as well..
9 months ago
Skylar Sullivent
Friendly staff, could do with brushing up on there product knowledge as at one point I was teaching there own staff about a car they were selling. Also need to ensure they complete everything they say they will on your service plan
5 months ago
Diana Hardy
Absolutely fantastic, great service and excellent people.
3 months ago
Alison Cunningham
Total chaos, even though we had a pre confirmed a test drive, the car wasnt ready. Had to wait 2 hours before the car was ready. Cars everywhere no space to park. The salesman wasnt interested and didnt seem to bother not even interested in making a deal. Car had scuff marks, sratches and a large dent on the bonnet. They didnt want to fix it. Woudlnt be going their again. Waste of time , avoid at all costs.
3 months ago
Connor Buss
Excellent, the young man who assisted me was very helpful
2 months ago
Brian Blair
Shockingly poor service. Wouldn't have given them a single star if I could. Car advertised for £5280 so decided to drive the 70 miles to get there the following day to be told it had been revalued at near £750 more. Complete waste of a journey, fuel and time. Now being fobbed off by their customer service manager. Avoid at all costs
Ps. Don't reply and ask me to ring the branch and resolve. I am writing this after having done so and am still no closer to a resolution
5 months ago
Oleksandr Evil
Lucky the lowest I can rate this place is 1 star , it deserves non at all I've had two cars from this dealer spent thousands of pounds with them and still just kicked to the kurb aftercare non at all sold me a 10 thousand pound car first week I had to spend 800 pound to make it how it should of been, Kevin the manager dodged any kind of responsibility and they even tricked me into buying a 450 pound warranty that covers absolutely nothing the car even needed window wipers and a tyre .. shocking they don't deserve any custom at all , refused to help me so I sorted It all myself ,if I had time from my business I would of took it further , I've even gone to the extreme measures of taking all evans halshaw branding off my car even changed number plates as I am that ashamed of this place , avoid at all costs I would not right a review of this length for no reason. please people just go down the street to bmw or Ford anything but these cowboys they left me seriously out of pocket it's daylight robbery ... I was close to driving the car through the showroom and throwing the keys at them absolute theifs have no care for customers take my word for it.
6 months ago
Ryan Fowler
Thanks to Thomas and his team. My new ride is running smoothly ????????
3 months ago
vanessa garza
Pathetic service by uninterested and unprofessional staff.
I booked car view and test drive on a vehicle.
On arrival no reception staff at all, it's Saturday. People usually reserve weekend for shopping.
After standing at reception and getting no response I approached a member of staff and informed about purpose of my visit. Without a welcome smile and an eye contact he pointed out that the car is out there, go & have a look. Mind you there are tens of cars ( not surprisingly huge stock of unsold ones) out there and where to find it out there! The member of staff told me that the battery is flat. I explained I had phoned in the morning and booked an appointment in afternoon for test drive. This guy could not find it in his system any details about my contact. Unwillingly he accompanied me out to show where the car was, squeezed between two other cars and anyone to get into vehike I asked I would like to view its interior. Meantime I phoned back to their main number listed on autotrader, spoke to their call centre to find out what had happened to my earlier contact. Surprisingly another guy in showroom was able to trace it on system, the first sales man had failed to do so. I was informed that whenever customer makes a contact about test drive an email is sent to the sales team who will subsequently arrange a test drive. Apparently they did not receive an email. No apologies offered. I told them I wanted to make a formal complaint about wasting my time and money. Another sales man phoned call centre and informed me that the issue had been picked up at their call centre and the lady who took my call had been reprimanded.
More issues happened and took place with another customer who had actually booked same car for test drive by speaking directly to the member of sales team 4 days earlie, the salesman had not made car ready for him either, it was a car with flat battery, could not be jump started, it's an hybrid!
It was my first and last experience with Evans Halshaw. You have a very poor customer service. They need training about communication skills and actually how to do a job!
Don't go there. It's a mere waste of your valuable time.
2 months ago
Samantha Jones
This was to help my son purchase a new car and i new were it was .they was very good to him as my daughter myself now my son all Drive Vauxhall cars they went 100 miles to get my sons a 1 year old corsa VXR with low milige but my daughter and mine are new models.
4 months ago
Jasmine Honegan
Ended up buying a vehicle!!!! Is that a plus mark for them, and one for Ash T? Time will tell. Hope I don't catch a cold ????
3 months ago
Demetrius Wrotten
Complete scammers.
Bought a car for a very nice price and was also offered a very profitable offer. 2 MOT + 2 services for just about £300. Also a year warranty for £200.
When I came to first service, after service was completed, they told me I have a lot problems with a car (that I bought just a few month ago from them) and to fix that it will cost me around £2200. When I told them that I have a warranty with them, they say that nothing on the list is covered by that; however, during selling a car, they promised that whatever will happen will get resolved without any issues. Needless to say I told them to freak off and got my car to my local branded and respectable garage. There, they said I have only one problem with the car, that was not even highlighted in evans halshaw. Fixed everything for only £200 and drove for another 3 years without any major maintenance.
Scammers.
3 months ago
Adrian Castillo
Very friendly helpful staff
I will be buying a car excellent customer service
8 months ago
Deborah Valdez
Not dealt with them yet but, appear to be very similar to other garages.
An extremely congested parking area and a impossible phone system.
A good helping of smoke and mirrors served.
Caviat emptor.
4 months ago
Vito Hall
Exceptional excellent standard service for a no issues found situation
2 weeks ago
Anas Abed
A few bad reviews on here, but my experiences have been fine, purchased a new car from them a few years ago, recently came back to view a used car (yes, small delay in getting to actual test drive and figures - lost one star for this, would of liked to be a bit quicker), but only dealt with one salesman, no pressure to buy, offered me a fair trade part ex value for car i bought from them a few years ago, sadly they couldn't move on the screen price so didn't make a purchase this time.
4 months ago
Andre Jackson
very good service offered
many thanks to steve buckley
take 2 cars from redfield road vauxhall dealer
recomanded
8 months ago
shelly davis
Brought my car for a mot in the morning at 9:40, i came to get my car at 5pm and the mot was still not done, so I have to take my car away without the mot. Never ever waited this long for a mot.
2 months ago
ali ggefd
Excellent price given for my old Peugeot, over £1000 more than WeBuyAnyCar! Very friendly service too.
5 months ago
James Wallace
When the with my son who was interested in a car. Excellent sales person before and after sale,and son purchased the car.
6 months ago
dee Hamilton
Bad information from pushy sales staff. Poor service trying to get through on the phone. Spent money i didnt need to spend due to their poor advice. Complained about the service but after acknowledging the complaint they ignored me despite multiple requests for updates. Once they have your money they dont care. Poor. Wish i could give 0 stars. Avoid at all costs
2 weeks ago
greg hengler
Bought a faulty Jaguar XF from here a month ago been having so many problems with it, just found out it’s previously been in an accident too as the bonnet’s not lined up and it’s not shutting properly, tried contacting the staff they always come up with excuses and put me on hold it’s been around 2 weeks not been using the car at all. Will be reporting this issue to trading standards. NEVER buy a used car from here!
5 months ago
Courtney Matz
Excellent customer service as always but dropping off and picking up the car is a nightmare. They really need to create more parking spaces.
6 months ago
Joy Bell
Wish I could give less. Sat for a hour with the supposed best sales man pushy arrogant ****. To take a test drive out and be called back 2 minutes later as the car had a deposit on it. To then be told that the Chilwell depot had no close alternatives available. We went to Chilwell and found a better option. Oh dear
6 months ago
Joseph Mayer
Not impressed by my visit today. Kept waiting a long time to get my car back. Then when finally my car was ready, my car was blocked in that delayed me further.
5 months ago
quanzell zirker
The staff were very helpful, friendly and approachable
2 weeks ago
Susan White
As always whenever we go we get greeted with the same welcoming friendly service from each and every staff member. We came looking to tade in my two car's for two new cars. I dealt with Joshua Skilton and Allan Proir, they are extremely professional and honest with us. The amount of time and effort that was put into helping us to find our dream car was phenomenal, we came out with even better cars than we thought we would be able to buy. Nothing was a problem for them to do, every bit of information was clearly explained and every question answered. Even down to the aftercare, i would highly recommend this branch of Evans Halshaw purely of the level of service that you get from every member of staff, when the time comes to get a new car we will certainly be coming back.
4 months ago
David Ziemba
AVOID AT ALL COSTS!!!
Staff members lie through their teeth to get the pen to paper, this company has cost me hundreds of pounds, all have extremely rude attitudes and as soon as I raised a complaint they shout over the phone, and just advise to speak to head office, avoid this company!
6 months ago
Frank Quintana
All they want is your money, customer Focus poor unless you are buying a car.
Don't be fooled about buying a service plan
7 months ago
Sanjeevan Velautham
Very helpful staff. Great service
8 months ago
Andrew Dugan
Bought a car. Good service. Very helpfull
4 months ago
Gary Walderich
Very nice cars here staff very plesant & helpfull
3 months ago
Amber Solis
Always made welcome and friendly. Second car what does that tell you
2 months ago
Haphael Camargo
Service is great but don't expect to get out of the car park as I got blocked in for 40 minutes after a 2 minute repair job
5 months ago
Jan Fiala
I gave £200 deposit on a car when i tryed to pay the full amount on the Saturday 6 days after the deposit was payed i was told they didn't know where the car was i asked for the deposit back they told me it would take two or three days i gave them a week then rang them i had to go to see them it took 3 weeks before they returned my deposit i Will never use them again they also undervalued my car don't waste your time with them IT'S Evans halshaw Vauxhall nottingham
3 months ago
Jason Gibert
Had a car from here january 2017 paid for in full, seemed professional at first.
Been waiting ever since for our service history book which a replacement was allegedly ordered.
Not having this will effect my future retail sale of the car.
Emailed ever two weeks asking the same question about missing item.
I think once they have had my money they dont care, its hard to find a decent car dealer that you can recommend and use again.
Customer care : NOTHING STILL HASN'T HAPPENED, NO ONE PHONED ME BACK, NOTHING HAS BEEN DONE, ONCE YOU TOOK MY MONEY YOU DON'T GIVE A TOSS.
BUYERS BEWARE
7 months ago
Carol Nolan
Fast service
4 weeks ago
Vonn Jackson
Worst customer service avoid!!!!! Aftercare is atrocious
2 months ago
Tyler Strother
Fantastic,All staff friendly and helpfull beyond belief. Can't thank them enough
5 months ago
Andrea H
The worst customer service I have ever known. To get the sale say everything you want like staying until 8pm to take the car away as unable to come during the day due to work commitments and they won’t release car on a weekend even though we will be coming from almost 2 hours away. And on top they are rude have no customer service skills. Do not know what they are doing, you should simply before a customers arrives to pick up the vehicle tell them what they need. Aidan McCarthy the sales person was useless and did now know what he was doing, very unprofessional from the beginning. Even when we came to see the car at the beginning we had an appointment between 2-3pm and we were waiting for over an hour and everytime you asked someone they didn’t know what was going on. I have purchased vehicles directly from Volkswagen and Audi and never have I experienced such bad customer service and unprofessionalism as I have done with this company. Would not recommend them to anyone. You spend so much money on a car the least you expect is good customer service.
6 months ago
Amber Stock
Ashley Ford was the sales man I wandered over to on the off chance of just testing the water. And ended up with a 3 year old corsa with 9000 on the clock. Very helpful and with the worry and unfounded concerns the service department were really helpful and seemingly happy to help my crazy concerns. At this present moment in time I'm very happy. And I would recommend them, unlike the last main dealer I unfortunately purchased a car from. ????
2 weeks ago
D Aaron
Waste of time easy to take your money but when they owe you money they can't refund you on something you didn't even own
3 months ago
Manny Gunz
Trust worthy place to buy yourew vauxhal
3 months ago
Jeremy Pohl
Knowledgeable and friendly staff. Can be difficult to get a customer parking place though.
3 months ago
Angela Leverson
Absolutely appalling service at this garage. Went in for brakes and pads to be changed. Took them off to tell me a spring has gone and no one has the part and the car has to stay there. I am 38 weeks pregnant and live in Leicester. They gave us no help on how to get home. They assured us it'd be ready on Saturday to which I got a phone call when I was on my way to Nottingham on Saturday to say it won't be done until Tuesday. The part was coming from Germany. Phones them Monday to check what time it'd be ready to say it won't be done until Friday!! And even that is no guarantee. Don't use this dealer at any cost.
8 months ago
Marcel Koch
A lot better service than the Chilwell dealer, the parts dept here do actually call you back
4 months ago
Shivonne N
It is the first occasion I have had any experience with this Vauxhall dealership. I ordered a part late yesterday afternoon (processed by a Mr. Niranjan) for my 'Tigra', which arrived first thing this morning.
I received a call and went to collect it.
The staff/team most certainly work together in an exceptionally good humoured manner, and were beyond helpful.The part was fitted almost immediately, whilst my husband and I were also offered a drink.
The staff are to be highly commended, as is their expertise.
I have never observed such willingness, cheerfulness and such a positive attitude within the car industry. Nothing was too much trouble from the gentleman who took the order to the Manager Mr. Nicholas Waite, Tom, the mechanic (whose name I sadly do not know) and all the rest of the team, a huge thank you for helping me out - so successfully, willingly and efficiently. Would genuinely highly recommend, thank you.
8 months ago
Allen Owens
Helpful but would not want a job here
2 weeks ago
