Fasthosts Internet Ltd
Web hosting company Fasthosts Internet Ltd, Discovery House, 154 Southgate St, The Docks, Gloucester GL1 2EX, United Kingdom:
56 reviews
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Address: Discovery House, 154 Southgate St, The Docks, Gloucester GL1 2EX, United Kingdom
Website: fasthosts.co.uk
Phone number: +44 808 168 6777
GPS coordinates
Latitude: 51.0066524Longitude: -3.0894072
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reviews
Siva Kumar
Good for what they do but the billing side has no leeway. Would recommend paying a year up front if your a small business
10 months ago
WeNeed MooreVLOGS
Awful service! Snaillike server response, when I complained about this, I was told to buy their add on service which is an additional £120 a year. Moved everything to Siteground (a proper hosting company) and then was told by Fasthosts that I couldn't cancel the services I had with them.
AVOID, AVOID and AVOID SOME MORE!
6 months ago
Jared Veith
Refreshing to deal with an Internet company who successfully manage the basics that so many other large businesses fail to achieve... such as answering the phone promptly, being able to speak to a real person in the UK who has your account information readily to hand. Good value and great technical support too. Keep up the good work, Fasthosts.
4 weeks ago
Pat Baldwin
Great place to work, lovely people and great coffee before lockdown.
11 months ago
Carol Langendoen
Great service.
4 months ago
Lady Phuong
I am using Fasthost from last 20 years and happy most of the time.
2 months ago
tammilee truitt
I just have to do my bit to put right some of these poor reviews. Fasthosts is in my list of the top three companies I deal with regularly. I've been a customer for over 15 years and received nothing other than impeccable service for my dedicated server. Some calls for support are handled 'abroad' and that can initially seem not good, but is never actually a problem. The online 'chat' facility is best for resolving this. Top company!
5 months ago
Amethyst Evans
Excellent service, stability and security.
They’re good! Business class hosting and data centre.
2 months ago
Johnny Gulo
I spent many many hours building a website for my company. I then found out that I can't get a security certificate on it because it's an old version. I was told I will have to build another website if I want a security certificate. I'm not happy about that.
4 weeks ago
Beth Webb
Fasthosts is great! Helpful easy to use and not too expensive
5 months ago
Scot Titus
Over priced, unreliable and terrible customer support. They turned off our office365 licenses and can't restore them for no reason whatsoever. Please don't trust Fasthosts.
10 months ago
kj c
I have been with FastHosts for more than 10 years, having two dedicated servers from them. Frankly saying, I've tried a lot of worldwide top hosting providers but none of them can compare to FastHosts' prices or specs. They have a super easy control panel and superb customer support. My own account manager, Samuel Ikinya, is willing to help at all times. I’m sure you will have a wonderful account manager like mine with FastHosts.
Several years ago I encountered an issue with my hard drive and I lost all of my files. Unfortunately, I didn't keep a recent backup. FastHosts helped me recover all the data and saved my business. FastHosts are always improving their services. I believe that you should not completely rely on what others say, but to try it yourself. You will not regret it with FastHosts.
2 months ago
Adam Thorn
Always had great service and support from these guys.
4 weeks ago
Robert Jergensen
I've been using the Fasthosts service for many years now and I've never experienced any problems at all. Their support is very effective.
2 months ago
Jeff Mote
so far four stars, unlimited web hosting for £18 a month? bargain! Support is good, although has side lined to their forum on occasion so depends who you get, Easy to use control panel, won't bend on price for their Dedi servers, which lost them business, (although i got on the wrong end of that as one and one suck.) overall - much better service than blue host, miles better than one and one. keep it up!
9 months ago
Thomas Carver
Finally had it with this company.
They send a renewal reminder **60** days before a domain is due to expire and then bam! 30 days before expiry they renew the domain without further notice.
They've caught me 10 or more times over the past 10 years and I should know better by now. Sharp business practice wrapped up in a "we do it for your benefit so that you don't lose the domain".
Fair comment but on that basis, why not also email 24 or 48 hours before intended billing rather than 60 days. Give folks a chance to cancel closer to the intended billing date.
Nasty. Prompting me to move all my domains to Cloudflare.
Should have dumped them years ago.
3 months ago
Jarvis Allison
I have had over 17 years, many domains with Fasthosts and they have almost always provided an excellent service. If you have a lot of domains get the reseller account. The control panel is a cinch to use, and the support is excellent. Fast support response, and you can call them on Skype almost free if overseas. They also have Chat support for resellers. Don't get a dedicated server unless you are technically brilliant, as their support for those is limited. But the shared hosting platform is excellent unless you have a website that needs to put scripts into the root of the server.
4 months ago
Hector Chaires
Terrible "support". Their servers continuously have errors!, random out of disck space, "sent" emails going out of your outbox but their servers just deletes them rather than actually send them.. DID you KNOW THAT?....NO but you'll never notice as a user unless you check your own website every hour!.
They you will have some of the most retarded conversations with support that it's humanly possible to have.
Such as today's one "There is no log of your domian being taken out of the email blacklist, only a log of it being put in the email white list". Well if it's put in the white list, what effing coloured list do you think it just came out of !!! doh
4 months ago
michelle jennings
If only I could give them NO stars. I'm looking for a new hosting company. Things have changed at Fasthosts. I feel like I'm just a number now. Purely an income for them and no longer an income from a appreciated customer. They will bend over backwards to get you to sign up for another years Resellers account but when they have you and your money, the interest ends. Most of the staff are pretentious, un-interested and will not bend over backwards to help you. They are NOT 24/7 even though they advertise this. You try ringing at 12.22am and see if you get an answer!!! hey've all sorts of software issues and I have when implementing a new web package. Absolute nightmare. I've lost count of the money I have lost because of it and the unpaid hours spend sorting things out.
5 months ago
Pravika Joshi
Can’t they just be honest, and say they are having problems with servers. Their web page always says "Where having no problems" All great.
Numerous times I have logged calls, only to be told by support, that there are no current issue. Why.
Can anyone recommend a web hosting company?
11 months ago
Jack Dawn
Do Not Use this company ! ....Can only agree with all the other sentiments from other reviewers. No customer service despite the smooth talking. Moved my site and have never looked back
5 months ago
Kaushik Solanki
0 STARS!!!!! Terrible company to deal with. Do not buy a service from this company. Plenty of reputable companies out there to buy from. AVOID AT ALL COSTS!!!
3 months ago
Hemangini Sondarva
If your sending marketing mail please can you make sure your unsubscribe button works please as your clogging up our support system!
4 months ago
Sarah Collett
Both Fasthosts and 1&1 are fabulous website and email hosting providers. Very customer focused.
6 months ago
Joshua Harris
If i could i would give them 0 stars... Worst host that i have ever worked on... the hosting is cheap but dont be fooled, they will charge you 30 pounds for each of your databases, the control panel is terrible, web FTP has really low file size limit and 120 seconds timeout, if you upload "large file" using FTP client (i tried with 128MB file) you cant use the web file manager to unzip or move or do anything with the zip except deleting it...
4 weeks ago
Nabin Bhandari
Well, I bought all my VPS servers in Poland (cheaper and managed), so can't really moan about hosting, however I keep about 120 registered domains with Fasthosts and I must say that they are cheap, admin panel is clear and functional. Basically I get what I paid for, very satisfied.
7 months ago
Don MacAdam
Poor service while I had an account with them, and keep on trying to invoice me since I closed the account - thank goodness I made sure they didn't have my card details on file!
10 months ago
Alexei Solovyev
As a professional web developer I have worked with several hosting companies, deploying hundreds of websites, around the world. Without doubt F***host is the WORST hosting company I have ever dealt with. Their incompetence is compounded with slow responses where repeatedly "support" (and I use that term liberally) had not read the ticket explaining the issue, they have no technical (or support) skills, weeks later none of the issues have been resolved. Escalating the tickets to a "manager" resulted in an email several days later saying it wasn't his problem.
In summary avoid at all costs.
4 weeks ago
David Chen
Worst company i have had to deal with and they have cost our business £££££'s. Customer Service is appalling! Host your own servers and keep control don't put you data in the hands of these clowns!
6 months ago
Temeika Washington
Great Support, Quick response.time. Patient and knowledgeable.
3 months ago
Missy Holbrook
I wish i had checked their reviews 10yrs ago, yes thats right i have been with them for 10yrs.
Anyway after upgrading my dedicated server, with a massive amount of problems and no help from Fasthosts, i decided to leave and find another provider.
The chap then offered me a 50% discount to stay which i accepted until i just received my latest bill. I queried it and surprise surprise they deny all knowledge and said it was for my old server.
Why would i want a monthly discount for a server that i was no longer using or being billed for.
All i can say chaps, is find another provider, I am shopping around as we speak. So much for 10yrs of loyalty.
6 months ago
Roslyn Cargill
received a series of bills for a service i never used or requested. then phoned to cancel and they dont have record of call and are still chasing for an amount for a service which has never and will never be used. Asked if they could use some common sense and look at the account to see its never been used but they refuse. Am in contact with them but getting nowhere - will update accordingly but my advice is to avoid avoid avoid
awful customer service
neil
8 months ago
Meredith Commender
Our dedicated server with the 99.99% uptime died on the first day. It has continued to do so ever since. Its beyond a joke, they refuse to now let us cancel the contract despite never delivering on there promise. The server is a pill of rubbish, a total waste of money with a company that care not about customers!
AVOID LIKE THE PLAGUEEEEEE
4 months ago
Sahand Mozaffari
Absolutely brilliant service- It is the best UK hosting company. Thanks guys
11 months ago
Kevin Pufall
Website, terrible. Customer service, terrible. Server reliability, terrible. Prices, over priced for the services offered. If you have a business, avoid.
6 months ago
Michelle Tepfenhart
I have no idea who this company is, but my credit card was hacked and two charges for $1 each showed up from this company. I cancelled the card immediately but I am sure if I hadn't acted quickly, it would have been bad.
6 months ago
Dennis Hamilton
Do not use this company rip off, If you wish to cancel any service READ the terms and conditions!
11 months ago
Ashlee Sanders
Stay away. Even though I paid for services, they suspended them took money for services that I didn't request and that were cancelled. Got a court judgement against them and still no refund.
3 weeks ago
Mee Dee
Dept reclaim company started chasing me because my lost card blocked a £3 payment. Months of them not sorting it out and holding onto my domain.
4 months ago
Ebony Tera
Nice place, close to Dock
4 weeks ago
Debra Burk
Great place to work.
4 weeks ago
Brianna Nadrofsky
rubbish company to host with. It will further go down everything is outsourced to call centers. so disappointed my web is down since few days and not being fixed.
6 months ago
Miler Sanchez
I need to cancl and am now unable to log into my account and cannot reset my password :-( - Its very difficult to contact them for any help and assistance - would never use again or recommend
6 months ago
Patty Griffin
They damaged the server hard drive, I lost all websites hosted on it.
very bad support team.
I will cancel the contract with them
9 months ago
Matthew Berzins
Terrible support, I read the reviews before I signed up, I wish I had have listened to them.
4 months ago
Barbara Douglass
Bad business taking money with no authority, no contact to our efforts to find reasons.!!!!!
4 weeks ago
Arthur McK
Terrible service
5 months ago
Vidal Filho
What a dreadful organisation spent 30 minutes being pushed from one person to the other to get a simple problem dealt with avoid at all costs.
10 months ago
Vernon German
This company hosts several domains linked exclusively to SPAM. Beware
3 weeks ago
Robert Byczek
I don't even want to give them 1 star! A waste of time with there live chat customer service say they will sort out my website issue and then they don't get back to you. I do not trust them one bit!. Do not please use them.
7 months ago
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