PJE Automotive Ltd
Auto repair shop PJE Automotive Ltd, UNIT B8-B11 ENTERPRISE ESTATE, Crowhurst Rd, Brighton BN1 8AF, United Kingdom:
143 reviews
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Address: UNIT B8-B11 ENTERPRISE ESTATE, Crowhurst Rd, Brighton BN1 8AF, United Kingdom
Website: pjeautomotive.co.uk
Phone number: +44 1273 726529
GPS coordinates
Latitude: 50.8667297Longitude: -0.1244093
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reviews
Sean Michael
I needed to have the work done first thing so that I could get to work. Arrived at 8am to a very cheerful and helpful welcome. I decided to wait around for the hour than go away. I was offered tea/coffee and reckon boss would have let me blag a porridge pot.????
45 mins later the work was done. No dramas.
Cost was as explained the previous week.
Easy, no stress. Happy days.
Thank you PJE Automotive.
3 months ago
Alexzander Buckingham
Car went in flawless for device and MOT. They broke several items, failed the car MOT on them then tried to charge £70 for a mis-diagnosis of the faults they'd caused. Cost nearly £500 to repair at another garage. Total rip-off, avoid at all costs!!
6 months ago
James Pitts
Outstanding customer service. In response to a system error with the MOT test booking I got a call from company director who offered apologies and sorted everything out. Amazing. I'm definitely coming back.
5 months ago
Kotou
Bought service and MOT through Groupon. Overall, satisfied but I guess they are in high demand due to the bargain Groupon offer which means they may not return your car within the committed timeframe, however, gentleman at the reception was apologetic about it. Won’t complain much as you get what you pay for.
2 months ago
D Hanson
Purchased service and mot through groupon.. service sheet only shows 32 point not 62 point service and when collecting car found it to be absolutely filthy and covered in bird mess, was not impressed when mechanic said "it happens where we park them". Was fuming when I left as only had the car a little while and had been keeping it clean and gleaming. They dont seem to respect the vehicles they work on. Not sure if I'll use them again.
Since posting my review. The manager has been in contact and resolved any issues I had.
6 months ago
Tommy Baker
Can only base my review on my first visit. I bought a Groupon voucher for service and MOT since it was a fantastic price and I need to save as much money as possible. Car passed with advisories as expected. Always good when you can trust a garage not to dupe money out of you. I will be using this garage for future
8 months ago
Amelia Miller
Fixed a problem I’ve had on my Suzuki swift for a year now. The only garage that we’re able to solve the problem.
3 months ago
Grzegorz Matusiak
Had my car serviced and MOTd today at PJE Automotive. Absolutely fantastic value for money. Upfront, friendly and honest staff. The Groupon voucher is great value and the staff provide brilliant service. Thanks guys ????
4 months ago
Cam Tobin
We are a Bosch Garage in Colchester and one of our customers broke down in Brighton and these guys were able to fit them in and make sure their car was safe to carry on with their journey
2 months ago
anissa benavides
Cant fault PJE . Courteous staff, professional service and advisories that are honest and not to pressurise you into doing unnecessary work. Just had our 2 cars done. Very satisfied.
I do have a puzzle though which someone might be able to answer. I bought a Service MOT with Oil and Filter change with Groupon. Tried to book this on their website (voucher bookings) but the nearest choice was Service and MOT with no mention of the oil and filter change. No idea if these were carried out on either vehicle. Doesnt matter really as I can get them done another time but maybe if the online booking options were changed it would help.
2 months ago
Jessica Nicole
Didn’t get what I paid for. But I couldn’t be bothered to complain. I would not recommend anyone go there
3 weeks ago
RACHIT SONI
Booked service and MOT through Groupon. I had a damaged wing mirror assembly unit so rang them a few weeks before to get a price for fitting a new one and to check that it wouldn't fail the MOT with that.
I was promised a call back. Didn't happen. I called again and asked the same question, promised another call. Didn't get one. So, called a THIRD time speaking to Martin? Same answer, promised call...NO CALL! I gave up. Unbelievable!
Took car to the garage for 8am for the MOT and service. Rang them at 12.45 as I hadn't heard anything, and had been waiting in the area all that time. Promised a mechanic would call me back within 15 mins. NO CALL!!!!!
So, I ventured 30 mins later to the reception and then had to wait about 20 mins for the paperwork. No apologies for the wait of course!
The car was failed on the MOT ref welding work underneath, stating that there were holes in it.
I was quoted £119 for the work to be done. I declined and drove back to my normal garage in Horsham. Whom I usually go to, but didn't on this one occasion due to the Groupon offer.
I went to my normal garage whom had done the welding work on my car previously and they stated there was absolutely no erosion and that they would have passed the car on the MOT! I was shown the underneath of the car for myself and sure enough, no holes and very sound welding work! I REPEAT!....
I SAW THE CAR UNDERNEATH WITH A TRAINED MECHANIC FROM A REPUTABLE GARAGE AND THERE WAS NO FAILURE UNDER MY CAR!
They are now doing the MOT again for me to pass it!
I am furious and feel that PJE tried to get their money back on some rubbish excuse knowing full well that most customer's wouldn't see and check the 'failed' areas for themselves, believing what they are told!
Complete scammers.
AVOID AT ALL COSTS!!!!!!!
3 months ago
Mike Foley
Excellent service and very friendly staff. Fantastic price for an MOT & Service. I'd highly recommend to anyone.
4 months ago
Lisa Griffin
If i could give this place 10 stars i would. My tyre was flat as a pancake, i googled to see if anyone was close and these guys were luckily 5 mins drive away. As soon as i got there a guy spotted i was in trouble, directed me to exactly where the garage was and got me to reception. Everyone was very friendly and they gave my dog some water. They took 20 minutes to change my tyre and charged me £57 for the tyre and labour. Actual legends. 10 stars!!! Thanks again for saving our trip to Brighton guys!!
3 weeks ago
Veronica Jordan
Good local garage with friendly and helpful staff. Based in a handy location too
1 month ago
Thomas Bennett
Had our Nissan in for a minor service and to look at a few problems with the sensors. Everything fixed in the morning and ready to go after that. Great price (much much cheaper then Nissan quoted me) and very friendly helpful staff throughout the experience.
7 months ago
kelvin anderson
Excellent and efficient surface at very good price
1 month ago
Stacey Estes
Waited 7 hours to do mot and service !!! Left car 9:30 I get carback 16:30
3 months ago
Annette Arnold
Good deal on groupon mot service
2 months ago
Jennilee Woodard
Absolutely brilliant service with these guys. Groupon voucher meant service & MOT was mega cheap, and they were lovely, speedy, and efficient. They even let me work in their office while I waited, and made me a coffee! Will definitely be returning. Cheers guys!
4 months ago
Sung Kim
Had never used them before but needed some help in an emergency. Tidy outfit, very helpful, professional and a fair bill at the end of it. All good
4 months ago
Beverly Jones
Professional, good advice and communication when having problems with our car.
6 months ago
Bernard Danley
Great Customer service and professional team.
3 months ago
sandra Reynoso
Excellent service, super quick and really reasonable. Recommend
3 months ago
Rotimi Oyewole
Best service ever !!
9 months ago
Sena Ozsoy
What can I say ! Fantastic ! I have been using this garage for nearly 3 years (after using harwoods for 8 years) I had an old PT Cruiser which had problems recently. I did pay an initial bill (exact to the quote) but this did not solve the problem. A hell of a lot more work was carried out at no cost to myself. A reconditioned engine was maybe the answer ? (Not that easy to get and would it be okay) so they bought me another PT Cruiser !!! Have you ever heard of anything like that ? I am very happy its the same colour and a year younger, also peter swapped numerous parts from my old car to the new car if they were better. Also whilst this work was going on (quite a while) I was given one of the garages runaround cars as a courtesy car. Thank you to Paul (owner boss, also hands on mechanic) Doug the manager and Chanice on the front desk, and of course Peter who has just retired. I am the daughter of a motor mechanic, so I know how tough it can be. (If my dad was still here he would be impressed) For anyone who has left a bad review for this garage I can only say, i am very surprised, if you ever have a problem talk to them, i would guarantee that Paul would sort it out.
4 months ago
Peter Giza
Good garage.... they know what they're talking about..... very friendly. Had my car serviced here and also had diagnostics for a faulty sensor.
5 months ago
Susan Owen
Had Service & MOT done via Groupon. Great value, great staff, great coffee.. I'll be going back next year! Thanks
3 weeks ago
donna paxton
Really good service provided! Had a few issues however Doug was quick to provide a solution! Would recommend highly!
5 months ago
Maria Peel
Service and mot. Parts needed to pass Mot all within 2 workings days. Very happy with outcome and service provided by RJ Engineering. Great communication and very friendly, will definitely use this garage again for car servicing and Mot.
6 months ago
Emily Milam
Good customer service and cheap prices
2 months ago
Jennifer Krivanek
Amazing service. I had an MOT, service and oil change. Very friendly welcome in reception. Highly recommend their services.
6 months ago
Michael Pease
Ive beeb driving 10 years now and ive never come across such great guys. Long story short, these guys assisted another company to fix my car after a hit and run, i wasnt to pleased when i got my car back from the first company and couldnt use it as some electric issues, these guys went outthwir way collected car did everything they could to help and im now happy to have my car back. People like these guys who go out their way do not come along oftern they had no legal obligations at all. Ill never use another garage and ill be spreading the word among the care industry as our cars are our lively hoods.
Who said heros always had capes. Superstars. amazing customer care, always someone on other end of phone and genuinly happy to help.
4 months ago
Zahruujaabdalla
My first choice every time. Good service and good prices. Very reliable and helpful.
7 months ago
Carl
We have used this garage 4 times great service would definitely recommend this place
3 weeks ago
Stephanie Kingery
Got a deal on a mot, oil change and air con regass. Convinced the regass wasn't done though as the air con was worse when I left. But can't complain as the price was good.
5 months ago
Lacie Christian
I went here last month for my service. Was a Groupon service so i knew it wasn’t going to be as well looked after as one paying full price.
Anyway, I got there around 9 and left it there.. 12 came.. no calls.. around 1-2 they called and said the service was compelte but the Flexi and a bulb needed changing.. told me the price plus VAT because... why wouldn’t you want to know the full price. Said just over £200. They fixed it 3 hours later, got there and they’d added another £50 on for ‘VAT’... there was supposed to be a £20/20% discount on labour with never happened. I had to go back the next day because my exhaust was hanging off and it was hitting the wheel arch!! No apology.
I wasn’t going to write this but after breaking down this week and having to call the AA and them telling me that it was because of my spark plugs hadn’t been changed in a few years, i thought it needed to be said.
These are supposed to be changed in a ‘full service’ which this definitely wasn’t. The filters never got changed either. I’m really disappointed and wouldn’t come back here if it was free.
5 months ago
Dough Boi
Friendly staff. Reasonably priced. Would recommend to friends and family.
4 months ago
Bill Steiner
We had service and MOT done end of October with a Groupon voucher. All seemed fine and nearly no extra cost. In December I brought the car to our usual garage (as it was reopened them) because of a problem with the battery. The guy was appalled by the state of the car. The wrong size oil filter had been fitted, the back breaks were failing, hand break needed to be changed and as well as parts of the gear box plus various bits and pieces. He was astonished by the fact that the car passed mot in those conditions. We had to spend about £800 at our garage in order to have a car that was SAFE to drive. This seems incredible!
5 months ago
James Roberts
Fantastic service guys! Got my SLK back on the road when nobody else could. Kept me informed with regular updates of the progress and worked hard to keep the costs down. I'm very happy.
5 months ago
JoeyG
Excellent service. Very professional.
3 months ago
Mya Rouse
Yet again spot on guys keep up the good work very satisfied......
6 months ago
Jeremy Lewis
Very good. Came away happy... still happy
6 months ago
Larry Thomas
Car breakdown had AA drop it outside this garage after it had closed, dropped in on the Monday with the keys, wife had the car back on the Wednesday, very polite and professional service will most definitely use them again. 10/10
3 months ago
Matthew Bott
Great service, with a Groupon voucher nobody else could come close in price. Would certainly recommend and use again. I worried this was a deal too good to be true and that i would be stung for extras but not the case.
6 months ago
Tnt Nikol
Just wanted to say a huge thank you to you all (Doug gets special mention) for sorting the Saab and its MOT/Service so efficiently even with our time keeping inefficiencies !!!! Thanks guys for your honest, reliable and friendly service - we'll be back !! Karoline (and Nick)
9 months ago
Stacey Marie
A frendlly service know what they are doing.
3 months ago
Used Rubbers
Booked and mot'd all clear and friendly staff too !
5 months ago
Brendan Hageman
Shame I don't have the option to give 0 stars!
Booked an appointment for when I arrived was told they wouldn't be able to MOT my car (without any previous warning) - so booked in for later in the week and then when I went second time they told me they couldn't fit me in that day either (so another wasted trip) - booking system, organisation and customer service are all sh*t!
6 months ago
Kingsley He
Brought my car to have a belt changed as I could see it was wearing. Was meet by the owner Paul, who complained about the staff leaving a mess and muttering on and even complaining to another member of staff.
Handed in the keys and said they would give me a callback. After waiting for them to call me back, I called them, only to find out they had tried to changed, but were unable to complete the job as it needed a tensioner and would have to order it tomorrow. So I drove the car back home, when putting the car back on the drive, the belt completely snapped, leaving me without any power steering.
Next day I returned with the car, eventually went to collect it, as I went to drive out (didn't even make it out of the car park) Red warning light displaying problem with battery/alternator. Spoke to Mark who had just returned the car and he said it's probably your battery, I said no as it is new. Must be your alternator then. Once again I explained that it didn't have this problem until the belt and tensioner were replaced. Mark said well as your belt snapped, it could of cut a wire, damaged the alternator etc. I was so angry that I couldn't even go in and speak to Paul the boss and just drove it home.
Fast forward between 8/10 months I booked my Motor-home in, arrived and was told we have no booking. Later after having a conversation, was told it's a Motor-home, it doesn't come up on our system :-(. dropped it off and left the keys (make sure they have your telephone number), within a hour they called me back to say it won't fit on our ramp. After having a bit of a debate, I asked to speak to the boss/owner Paul, who was as helpful as a soggy biscuit. Questions like, surely you have seen our facilities and you would of known it would not fit. How could I know it would not fit, as I saw a motor-home on the ramp before. Anyway the conversation went on and I was asking, why when your staff are booking in a Motor-home would you not either ask the size (a old B544 Hymer, which is not big), once again this was my fault. I was not getting very p***** off and all Paul kept saying is what do you want me to do? I also explained it had cost me to get a day's insurance then he just kept saying, you should have insurance (Paul it was SORN, it was insured for that day) And once again when I took it to a place that did what they said they would. Going on about not having insurance, or not caring that the simplistic solution, would be to ask future customers about the size of your ramp, or the size of there Motor-home would fix this. The only time Paul cared about anything, was when I said, no problem I will just write you a bad review. Well here it is Paul, great customer service (Not) you have been warned
5 months ago
