The Conran Shop
Home goods store The Conran Shop, 55 Marylebone High St, London W1U 5HS, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 55 Marylebone High St, London W1U 5HS, United Kingdom
Website: conranshop.com
Phone number: +44 20 7723 2223
GPS coordinates
Latitude: 51.5222397Longitude: -0.1513092
Location on the map
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reviews
Martin Lidholm
Unfortunately the online Conrad shop has absolutely non-existent customer support. I ordered a ceiling light back in November, it only arrived 3 weeks ago with missing parts. It has been impossible to get a response via phone, email or chat …
4 months ago
Master Scorpion
Coolest shop in London! Brilliant design, exquisite wares and lovely friendly staff. An excellent experience from start to finish and well worth a visit!
8 months ago
Martha Braunbach
The shop itself is lovely, but do not purchase from them online. I ordered an expensive item 3 months ago and I have yet to receive clear status. They do not pick up their phone, the online chat functionality is not available, and they do …
2 months ago
abacumoff
DO NOT BUY FROM THIS BUSINESS ONLINE!!!
we have been waiting weeks for a small order from the Conran shop, they take your payment, send an email acknowledging your order, then ZERO communication when you do not receive your item.
you cannot …
6 months ago
clara daniels
Very great place for home goods like candles, kitchenware, lights. They also have a good section for kids' toys. And inside the shop, there is a nice coffee shop, where you can have very light meals, soup, stews. For people with allergy, …
3 months ago
Pat Pate
Spent £300 + £6 next day delivery. Got 5/12 items sent, of that 5 4 were the wrong color. Have attempted to contact the team for close to 2 weeks to no avail. It seems they're struggling in trading - do not recommend engaging with them until resolved.
8 months ago
Matilda kallas
They should just rename it 'How Much???' and get it over with. Great to visit though, as you can actually look at all the things you want before buying them online for half the price.
Nice furniture too. Maybe one day...
6 months ago
Alexander Blankson
Disgusting or rather, non-existent customer service! I ordered a light from them in October and on December 2nd they delivered me a box of about 30 sets of salt and pepper shakers. I have tried countless time to get in touch with them and …
6 months ago
Gagan Dangi
I was confused as to how many stars to give, as sight seeing shop it is 5 stars. The designs are really cool, really impressive designs it is good for ideas. However the prices are unjustified... how can 2 chop sticks cost £40? Basic wooden …
8 months ago
Niko S
Sorry to say, feels like they are going bust. No sign of any life at customer service, my order of £400 now very late and I fear money could be lost. Will try get it back from the credit card company. Despite all this, marketing emails arriving every other day from Conran Shop encouraging more sales. Caveat emptor!
6 months ago
Tyrone Tressitte
You feel like buying everything if only could effort them. Amazing products, so calmly environment.
2 months ago
Directory Websites
Ruined valentine's day, failed to deliver the correct item. Replacement not fulfilled in a timely manor.
4 months ago
Borislav Zamchev
I used to trust in the conranshop and shopped several times in Paris. This one doesn't update you about orders, ignores emails, etc. Try to call the store...it's almost impossible to have someone pick up the line (try customer service, …
6 months ago
Lij Abduselam
Don't order from them online. I'm convinced they've basically stolen my money.
It's impossible to contact them to complain. Email, Web, Chat, Phone, they ignore all channels. Their customer service is non-existent.
2 months ago
Jeanie Hatch
im in shock. i’ve spent 2k on a sofa, online, 4 months have passed and no signs of it, customer service non existent, phone lines shut, emails not answered. i cannot believe this.
2 months ago
alberto salinas
The Conran Shop has been stocking designer goods and deluxe miscellany since the 1980's. All under one roof there is much that is desirable but style does not come cheap. But you do get what you pay for as their buyers have good eyes.
10 months ago
Xiaoping Yu
I bought some kitchenware some of which turned up broken. Attempts to email or phone have been fruitless, no one is answering. Perhaps theyre going out of business. I would be cautious about buying anything from them
4 months ago
Lorena Ariza
Secret dating place hahah
1 month ago
Haydeekinz Lover
If I could give zero stars I would.
Absolutely HORRENDOUS customer service. I have emailed 4 times and had no response and called countless times, calls which have not been answered regarding an order made in November which has not arrived. …
6 months ago
Chris Stanfield
Interesting shop . Lots of nice house plants. I a creative shop with lots of gifts to choose . Good shoo for Christmas.
7 months ago
Nicole Williams
Conran has a great selection of furniture and I bought many times from them in the past. But, since COVID, they just don't work. They lost my very expensive order and only realised about it 8 weeks later, after ignoring many of my emails. I …
7 months ago
Sue Caponigro
Do not buy from this shop. They will take your money, make you wait weeks for your goods and then send you an email saying its out of stock. Terrible customer service and ow I don't have a Christmas present.
5 months ago
Jacilyn Clark
Very very cool place. Loved everything there and very happy with my purchases. Can’t wait to go back.
3 weeks ago
Traci Haapanen
Great window shopping experience. It is not for every budget but for browsing is nice!!????
8 months ago
Maureen Gronstal
Simply terrible customer service. Its been a month since I sent some goods back for a refund and after numerous emails (and a confirmation that it's been processed a week ago) still no sign of a refund... Just shockingly bad!
6 months ago
Gabriella Adams
What ever you do dont order online from this store. I have over the years bought many things from the south ken shop NEVER AGAIN !!!
I ordered a bowl before Christmas and basically it never arrived. ZERO communication ZERO apology. I think they are, im afraid, losing there way which is great shame
5 months ago
Joachim Grenzer
I've just come out of Dr Nina's clinic in Chelsea and I needed to write her a review immediately because...wow. I couldn't be happier! First of all, the clinic is gorgeous, so calming and beautiful (atmosphere +1). Secondly, Dr Nina came to …
3 months ago
Sergey Korobeynikov
Very nice shopping experience, plenty of unusual items that you can't find on the regular high street stores... Recently stocking Netatmo range ????
6 months ago
Karen Grigoryan
A place for the child in you. Huge assortment of gifts and quirky objects you don’t really need but are still fun to look at and/or gift. From toys to perfumes/candles to home goods and spectacles, they have it all! Theres also an added …
3 months ago
Brad Tully
Beautiful stuff - insane prices. Come to look and let the rich people buy.
7 months ago
Natalie Kitchen
Nice furniture shops in a very spacious space, offer something different from usual shopping experience. Staffs are friendly and helpful. Most of the items are high-end luxury products hence the price, watch out for their sale/offers
2 months ago
F D
worse experience ever, made a big order, still not received it, after the delivery time promised is multiplied by 4, and no answer from their customer service mail or phone. Still waiting for new for my order to arrive or be refunded
6 months ago
HAIDER King
Lovely store, with all the cool stuffs for home, decoration and more
4 months ago
Anya Rodina
I love wandering here. Amazing curation of great design. It is so sick and inspiring
4 weeks ago
Fanusa Giugaru
Great place to be inspired by fantastic design. From the books on the ground floor at the right hand side of the entrance, to the interesting kitchenware on the first floor up to the interior and garden furniture at the top. Small cafe …
2 months ago
Kevin Curtis
Expensive impulsive. Be careful
6 months ago
Stanislav Andreev
it’ been 10 months my order is not being prepared, and no more reply or update!
4 months ago
Chip Calvin
Online operation has gone bust. Do not buy as you will not receive your order or a refund.
6 months ago
Chris Bingham
A bit pricey place, but brilliant visual merchandising and selection of goods.
Caffee on the ground floor is nice with seating and space.
4 weeks ago
richy rich
The go to shop for high end design furniture , homewares and gifts.
2 months ago
Pat Baldwin
A design shop full of just-so objects for the perfectionist in your life.
6 months ago
Mitch
the range of stuff is amazing, the displays are great. Prices are not just high but breathtakingly overpriced. For that reason alone the store (and chain) is not recommended.
2 months ago
benjamin meholjic
We love this store, we always come back
9 months ago
Anthony Young
Amazing shop but frustrating customer service . I ordered two small baubles during lock down over 3 weeks ago and they are still not in store to collect . They must be now on the shop floor . No reply from emails or phone calls #frustrated !
8 months ago
Patti Clough
Absolutely awful. Please do not order anything from them. Customer service is completely useless they have been so unhelpful after having inaccurate information on their website for product.
7 months ago
jane liu
Awful customer service - I have spent weeks trying to get in touch about an order for Christmas, through various email addresses and phone numbers, and to no avail.
6 months ago
Andon Ampson
Terence Conran. Filled with beautiful designs perfectly inspired by bauhaus principles and Scandinavian craftsmanship.
3 months ago
Curtis Tyler
Have lovely collection of interior items inside. So nice to visit. Have lots of ideas for all ages.
Worth to visit. Love the decorations inside.
2 months ago
Renee Gardner
Cool place expensive
6 months ago
Pat Coil
Little paradise for women! Time flies inside :)
1 month ago
