Michael Kors
Fashion accessories store Michael Kors, 179 Regent St, London W1B 4JQ, United Kingdom:
176 reviews
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Address: 179 Regent St, London W1B 4JQ, United Kingdom
Website: michaelkors.co.uk
Phone number: +44 20 7659 3550
GPS coordinates
Latitude: 51.5123096Longitude: -0.1401792
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reviews
Fodei Mammy
The floor team here is absolutely outstanding. They’re conversational, incredibly helpful, and make the experience a delight—as it should be! I always make sure to stop in here when I find myself in London!
1 month ago
ItsaGamer
2 things to mention. Very happy with the Smart Watch I bought which the staff worked hard to match watch with strap. Then on the way out I used the toilet and left behind my ring on the wash basin. Called the shop and the staff found it and …
9 months ago
The Castelan
The sales assistant was so patient and understanding from the central London branch! Also so helpful as I was struggling to pick a gift for my friend and something for myself. She was very sweet! Thank you!
10 months ago
jamie nielsen
I'm so eager for the shop to open for me to go on a shopping spree! Visiting the shop is much more fun then online shopping.
4 months ago
Joe Trott
Best designs and good proces
5 months ago
lllinconsilva G
They don't answer the phone.
Finally after calling 10times, I got an answer but agent couldn't assist me and dropped the phone.
6 months ago
Ashley Chickering
Lovely store. The staff is very polite and helpful.
11 months ago
Massdojo
The staff were polite and friendly.
8 months ago
Ulmasjon Islamov
Great customer service ????
5 months ago
Rajvir Singh
Great staff great knowledge lovely store
9 months ago
dogan saglam
As for the for the product they sell I dont need to to review it as you all know I believe.
The staff are helpful and friendly and fast to respond.
11 months ago
Robert Wessel
This review is really late i was served by an exceptional staff member but unfortunately i forgot her name although she was polish.I have never experienced someone who cared so much in helping me find the right gift Absolutely loved the customer service.
2 months ago
Trevor C
Good quality items and great customer s
10 months ago
Rose Brandt
We had a great time shopping in the downstairs Men’s Department of the store. We were able to relax, try on clothes, and the terrific sales representative, Elton, even offered us bottled water.
Although he was busy helping many customers, …
2 months ago
Basem Bassar
Great in store experience. Everyone is friendly and eager to help. Jolene went above and beyond! Well done store team
2 months ago
Joshua Noble
Asian girl with hijab has absolutely no customer service. Bought a watch and had some links removed as it was really big. I tried it on and it was still too big (I have very small wrists). I knew I would regret it later if I didn’t speak up …
3 months ago
Lindsay Babiarz
I ordered online on Friday 24th January 2020 at around 11pm for store collection and my order was ready for next day. Extremely impressed and collected from Regent Stree the next day and in addition I ended up buying a pair of trainers too. …
3 weeks ago
Douglas Hahn
Very nice customer service,Roxana the manager was superb,all the staff very helpful,especially was very busy the store and I was there with my 5 years daughter jumping everywhere..
many thanks,lovely wife’s Christmas present
2 months ago
Milton Rice
Great bags and discounts at the moment. Also great staff, when there ask for Sam/Samantha to help you, she's a queen
3 months ago
Pawan Bagga
Amazing new clothing collection both for men and women.
Love the new style and the path the brand ia taking the last couple of years.
If you are in to high end street fashion on a very reasonable price.
Definitely a must visit place
2 months ago
Laura Schroyer
Great customer service....not overly pushy
11 months ago
Allorah Mason
Very friendly and helpful service
9 months ago
Richard Descoteaux
What an absolutley brilliant shopping experience.
The men's clothing range was particularly interesting as it offer a variety of options not only for the summer season but also for the autumn.
There is a lovely couch that enables you to …
6 months ago
Madhu Bangre
Bought watch 4 years ago. For around £350. Now the battery has died. I went to Michael Kors, fossil, earnest jones. No one can put new battery. And they just say sorry it’s to old we don’t do parts for it...
so if your buying watch from MK. it’s only valid until it works. Then bin it.!! What a joke
3 months ago
Dennis Dalton
The staff were very helpful and friendly. Great store and the Regent Street branch.
3 months ago
IT Support
they stole from me, they told me that my payment by card had not passed, so I repaid by card a second time. Once back in Switzerland my account had indeed been debited twice.
3 weeks ago
Meghan Hitchens
Very inconsistent service! Sometimes you have the best service of your life, next time service is absolutely rubbish. I waited ages to get my stuff and pay and the person " serving" me started serving other people instead. I got fed up of the wait and left!
2 months ago
Mwanja Miyanda
The shop floor consultants were very pleasant but only one person serving at the till so had to wait 15-20 minutes with two sales in front of me. Maybe management should consider opening the other till?
6 months ago
Captain Michael
The shop experience was great. However when I got home I noticed that the wrong bag was packed. I rang the number on the receipt which was wrong. I got the correct number from the website and eventually had a conversation with Vitor who I …
3 months ago
peter bowen
Loved the collection plus enjoyed the boxing day sale
2 months ago
Anonymous User
Visited this store several times, sometimes to shop and other times to return faulty items, have dealt with the Assistant Manager Luke on all occasions and he is by far the most kindest customer serviced based retail person I have ever …
4 months ago
Wireless Oriental
They have good handbags and I managed to get one since they had sales going during my visit. The staff is friendly .
2 months ago
Chicquita Johnson
Excellent customer service!
Ian dealt with me via a telephone conversation and was very efficient and polite.
Then needing to go to the store, Francesca; who remembered serving my partner, was very friendly and welcoming. Whole experience cannot be faulted, this time or on previous visits.
3 months ago
Charles Bartone
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under his signature Michael Kors Collection and MICHAEL …
9 months ago
Vanessa Virgil
Lovely shop.. staff attentive helpful and knowledgeable. Shop is very clean and tidy all products grouped well and displayed perfectly
8 months ago
Jon Lapinski
Good réception, staff Perfect. Why 4 stars? the shop was busy that day, and my girlfriend make me stay...
4 months ago
Kenny Kuhner
I took my mum shopping here for a birthday gift and we left here with a wonderful, warm and genuine experience. My mum is very particular but was eloquently given support and advice by a member of staff known as Maria. She was humorous, …
10 months ago
Monika Budhathoki
Noisy, noisy and really noisy, took my daughter to get her a birthday present.
Really helpful staff and made my daughter feel special.
6 months ago
Edwin Lukas
Staff were helpful and attentive, shop was pristine, got myself a bargain....happy days!
2 months ago
H Rogers
I love this store. After they've been relocated the inside of the shop is very nice. Their window displays are creative and the quality of products is very, very good. Staff is always helpful and the online copy of your receipt is always helpful. There's always so much choice, that even sometimes you can't decide what you like best.
3 weeks ago
Kyrie Hambek
Amazing service
Andriana was friend helpful
Thank you
2 months ago
Amesha Dunkins
Always a good experience: very welcoming staff.
2 months ago
Julie Epperson
Superb Service!
10 months ago
Jean Bry
This is the flag ship store for Michael Kors. Lay out is nice but service was unusually poor. I normally love visiting Michael Kors stores all across the world. This one the manager made me wait 30 minutes at the cash register to look up …
8 months ago
yaya
I had an absolutely lovely experience at this store. I got great service by the extremely attentive assistant Roxanne. As soon as she found out it was my birthday she got prosecco arranged for my mother and I. Previous to this, I went in to browse and was helped by the lovely Jessica who was also very helpful. What a great store!
6 months ago
R Tao
I just wanted to say thank you for a great customer service I had at Michael Kors in Regent street store about 1 moth ago. I was served by Roxana who helped me with choosing the right bag for me and Magda at the till. Beautiful store and amazing team.
3 weeks ago
Steve Bennett
The sweetest stuff ever! Eva and this great Spanish guy (sorry i forgot the name) looked after me very well today with a lot of patience for me being picky and undecided. Top notch.
6 months ago
C Sega
Nice shop. Good selection of fashion items.
2 months ago
Margery Lampe
The staffs are very fake. Their attitudes change when they think customers are not going to buy. The way of serving is extremely fake, change from very helpful to a “sorry, I can’t “ very quickly. The short asian girl with black hair especially
3 months ago
Claudia Felix
This is the worst place for customer respect and please don't go there.. they have collections but it is the worst place.. they don't know their bags .. we know better . They were telling me a wrong strap for a wrong bag.. and I have to prove that.. then they agreed. They are absolutely ridiculous. They don't even apologise for it..
4 months ago
