Microsoft Experience Centre
Computer support and services Microsoft Experience Centre, 253-259 Regent St, London W1B 2ER, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 253-259 Regent St, London W1B 2ER, United Kingdom
Website: microsoft.com
Phone number: +44 20 7660 0308
GPS coordinates
Latitude: 51.5149118Longitude: -0.1420728
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reviews
Steven Ryan
Europe's only Microsoft store. Three stories of Microsoft awesomeness. If you are an MS fan, this is definitely a must visit. Most of the new kit announced this October is on display. It also has the only UK based in-house Microsoft tech …
3 months ago
Cassandra Rose
I went there to send my laptop off to get serviced and all of the staff were so happy and helpful. I played on the Xbox whilst waiting and had a great conversation with one of the workers. When sorting out the repair the workers were so …
6 months ago
sima simas
Amazing , quite simply, amazing. If you are visiting London, you must visit this store. Microsoft have pulled off a retail experience that is authentic and enjoyable. Frankly, it makes Apple stores look pretentious and not much fun. The …
1 week ago
Ken Barnett
Felt real deep connection bruv.
3 weeks ago
Mike Ellis
Microsoft has decided to give Apple a run for their money by opening a store right in the centre of town. With increasing foot traffic into tech shops lately, Microsoft did not want to be left behind. The store is well stocked, great …
2 months ago
Anne Lewis
I want to Playing Computer Games and Playing Games to Are you Coming Let's Play!' And trying out some games Available to Now!'
3 months ago
Jakob Hartman
Wow Microsoft! I had a really, really great experience here: The staff are so friendly, there are loads of activities and events to do and it was great to use Microsoft's newest devices, like the Surface Studio 2 and Surface Headphones.
The …
2 months ago
Joe Gauvin
Two weeks ago my surface pro stopped charging. After several attempts at going through the Microsoft self help section, I was finally directed to in person support. I was informed, that no fix was available but I could be provided a …
8 months ago
Jack Meyers
It’s a fantastic place to experience everything Microsoft has to offer. The staff are very friendly and helpful. There is a lots to see and try in person and good deals all around. I was there for the store opening on the 11th July 2019 and I had a really good time.
1 week ago
brandon walsh
Friendly and really helpful staff but the logistical corporate set up & procedures make it difficult to negotiate help,which is a real let down for staff and customers.
1 month ago
Ryan lichter
Looking forward to the store reopening. We have bought 15 Surface Laptops 3. Looking to make some other purchases soon. It was great to try them instore before purchase. Our Analyst love these machines. Staff are educated and knowledgeable on products
1 month ago
Mar Ussia
Fantastic service and some of the nicest staff! Took my computer in for a check and they were super professional and very quick to identify the problem! Huge shoutout to Ben for being an absolute rockstar with servicing my Surface Book 2!
5 months ago
Kelly Chiavarini
Amazing music and energy. Superb product range an happy people
3 months ago
Maria Marlowe
Most Creative Microsoft store ever!!!
Welcome to the Surface World!
Great place to discover about all microsoft products and services.
2 months ago
Jimmie Smith
Amazing , quite simply, amazing. If you are visiting London, you must visit this store. Microsoft have pulled off a retail experience that is authentic and enjoyable. Frankly, it makes Apple stores look pretentious and not much fun. The …
1 month ago
Patrick Lamont
This place was incredible, I walked in and it seemed like the future of electronic shopping. They clearly care a lot about the customer experience. I will come again simply because I want the experience again. My laptop fried itself and …
2 months ago
Robert B
It's a shame you cannot leave zero stars, as purchased a laptop 1st December 2020 and still waiting for the product/ refund or any sort of update from their escalations team who do not speak to the general public. 11th Jan 2021
5 months ago
Milton Rice
Sales assistant, Nadia, was very good to me and my son. Showed us the new Surface Pro 7; which impressed us a lot. Might get one soon. Had fun in the gaming section upstairs on the consoles as well. Altogether, a great store where one can try before you buy... loads of good stuff in here.
4 months ago
James Pavey
This vast prime space and dozens of sunny good people are nice but add a shedload of $$$ to the cost of everything I buy from MS. As nice as it is, I'd much rather they didn't...
6 months ago
Saeed Ibrahim
Love the design. Visited for a tech problem, good support, friendly service. The staff all seem happy. The store design is clean and modern. Prices are what you would expect (£££), but great if your not buying.
2 months ago
Caprice McDowell
Children love to hang out here and play Minecraft and test out other equipment that is on display. An important potential competitor to Apple just up the road from their store.
11 months ago
Toni C
Joke shop, joke stuff!!
4 weeks ago
April Eaton
Game on, this store is user-friendly no need to sign in. No password required, share.5 plus the more u interact the more you want to come back .
4 months ago
Theran Allee
Absolutely brilliant !! Staff where great - gentlemen (didn't get his name sorry) took time to talk to me , show me the digital post code and highlighted the McLaren P1! A real asset to Microsoft store!!
2 months ago
Haymer Cardona
Amazing store and a fun place for kids unlike the white fruit logo shop down the road. The staff is friendly, more knowledgeable and helpful who don't try to pressure you in buying products which last a year only.
There are best gaming …
3 months ago
Gwyneth Salesky
Amazing place for games enthusiasts, home users and businesses. It covers three floors and has the very latest Microsoft tech. Everything described below of free to use and there are lots of staff to help. There is also an Apple Store a …
1 week ago
Janie Caine
Great flagship store. Plenty of devices, tech, knowledgeable staff and a games zone. Top floor is reserved for corporate/private events and is well equipped. Great facilities.
3 months ago
Kelli Wetsel
What a cool store . Loved every minute of it . Was meet by Phil one of the advisors , told.me about all the summer stuff planned for my kids ...
1 month ago
DARKZOND GAMING
BEAUTIFUL STORE. So many products to try out, the staff give outstanding service and very quick purchase! Would give them more than 5 stars if they would let me! INCREDIBLE!
2 months ago
Rajesh Peddiraju
Calling all parents. Don't be fooled by the fairly standard looking entrance. Upstairs there's a huge Xbox arcade where your child will probably be happy to live in for a few hours
6 months ago
Syed Abdi
Its busy, with a good buzz, lots of.products on display, and even a resident DJ! The staff are efficient, competent and courteous, and do try to help with issues, and resolve them with you. I had to leave my tablet with them, but they kept …
2 months ago
Ray Mayfield
Only popped in to have a nose around on the recommendation of a friend. So, we got there at roughly midday on a Tuesday during a bank holiday week fearing the worst... Two hours later and we're still there just talking to the extremely …
1 month ago
JON COX
Great staff and services - Microsoft really have transformed over the last 20 years, and stores like this with staff like that, are the proof.
3 months ago
Tasha Pinnock
I have been there for a full day Azure training. they have arranged it very well... when I reached there first I was having doubt that it is a store how they are going to conduct training... but they have 3rd floor dedicated for …
3 months ago
Deborah Parker
Even on a late Saturday afternoon it wasn't to busy, there seemed to be plenty of staff around who didn't pester you after first time that they asked you if you needed help. There was even a DJ on. I'll definitely be coming back here when it's time to buy a new MS device.
1 week ago
Barbara Sorrow
Great customer service Alma and her team were very helpful. Also the patience in the store is unbelievable. I see parents dropping their kids to play games and the staff have to be technicians and daycare staff . Good luck and well done
2 months ago
Dustin Lagrange
So impressed. Broadway singers. Gaming lounge. Great tech.
4 months ago
hayden bingham
The store is beautiful but the service varies drastically depending on what time you are there. When I was there the first time the service was fast but I wasn't convinced the knowledge was spot on. The second time the knowledge was there …
1 month ago
James K
Good flagship store with plenty to offer if you want to get a feel for some of the different products. The gaming room was really cool, my friend son is a big gamer and he really enjoyed it.
Roberto who was one of the members of staff in …
6 months ago
Richard Allen
Cool, but expensive. Great if you're just looking for advice ... but so is the internet.
2 months ago
Jonas Hamm
Big store with lots of staff. Extremely helpful. I went in unannounced to replace my laptop. Had a new one in 5 minutes and they even helped me set it up in store.
1 week ago
Lindsey Klingensmith
Having the latest tech kit from Microsoft on display available for you to play. Sale assistants knowledgeable and ready to help. You will be encouraged to test any device you like, no restrictions. If you like gaming then there is whole …
1 week ago
Pis Test
A place where you can relax and try the latest IT technology creations. The staff is also friendly and helpful. Love it. :)
1 week ago
Reem Edghaim
Really cool place to buy stuff or even just hang out in their gaming lounge. Extra sessions that go on are cool. The staff are kind and helpful
1 month ago
Tom Paccioretti
Great event space and superb staff
3 months ago
Bobby Gallo
Very knowledgeable and cool staff members, tell you more than you even ask so you make the right choice in the end with any hardware or software product
1 week ago
Deepankar Garg
Great store, great staff. Special mention to a particular employee Matt who was very welcoming and was willing to show us all the options of a specific type of product. Xbox gaming centre was a great addition to the store and you could …
1 month ago
Warren Newsome
It's like Microsoft looked at Apple and its stores and people and tried to copy and paste. Unfortunately Microsoft staff are employees, not part of a cult, and it seems forced.
They fixed my machine in a fraction of the time I would have spent on hold on a phone so I'm still giving five stars.
3 months ago
Jason Carney
Fantastic coding events for kids & adults encouraged to join in. Staff very enthusiastic & makes you want to join in. Kids absolutely loved it. Just about got them to leave.
2 months ago
Vernon Bertelson
free senna xbox game ～very cool to try.
6 months ago
