Microsoft Experience Centre
Computer support and services Microsoft Experience Centre, 253-259 Regent St, London W1B 2ER, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 253-259 Regent St, London W1B 2ER, United Kingdom
Website: microsoft.com
Phone number: +44 20 7660 0308
GPS coordinates
Latitude: 51.5149118Longitude: -0.1420728
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reviews
Joel O
A big store with a lot of good products! There is a now an amazing McLaren Senna in store that you can actually sit in and drive. For children, there is a gaming room upstairs which is very cool. It's worth visiting
2 months ago
Steven Hester
Really great place to try a wide range of products, Microsoft or not! As well as the expected array of Microsoft first-party hardware, there's also lots of third-party OEM products such as Samsung phones and many PC options.
The Xbox …
11 months ago
brendan berry
Very modern atmosphere and friendly stuff
4 months ago
Lydia
This is a great multistory store where you can see the latest Microsoft products. Unfortunately they're still priced at RRP, better deals could be found online.
2 months ago
Jordan Creed
Fantastic store, even if you don’t want products it’s worth a walk round. Gaming area is amazing.
2 months ago
Jonas Hamm
Nice shop with a nice gaming room and friendly staff!
6 months ago
Kimberly Booth
Fantastic customer service! Roy, Israel and Kerry sorted my tech problem and I was back up and running far quicker than I expected. If it wasn't for them I would have been pretty stuck. Excellent examples of delivering a customer focused service - well done!
2 months ago
Warner Moore
Outstanding experience - very impressed
Brand new Surface Pro 7 in hand, I went to the store as a 'hail Mary', having wasted plenty of time both on misc. forums & also on the phone to the Microsoft 'helpline'. I left the Oxford Circus …
6 months ago
Hadi Mouazzen
Nice experience with the driving simulator and nice product and ambiance.
2 months ago
Gail Mitchell
I had an online delivery issue (MS Store does not provide any information about delivery...) so I went to the shop. They fulfilled the order and we cancelled the on-line order, no fuss. Just what was required.
2 months ago
Noah Milstein
The Girl is Playing the Violin
3 months ago
Ruben Actor
It is great if you want to try or/and buy a windows computer or Xbox.
3 months ago
Gustavo Ramirez
Have had nothing but good service here. Nice people, patient and will take the necessary time to ensure you're happy. Well worth a visit.
2 months ago
Kandy Lomax
I visited Microsoft shop with my son 9yrs old and he had an entertaining time in Gaming Room, so much he is in a hurry to go back. Staff all very helpful and lovely desk top PCs to rival Apple anyday. Lovely experience.
6 months ago
Karime Sanchez
I’ve gone to the shop a couple of days ago and had a very good experience. One of the hosts - a lady with long black curly hair - explained the difference between Surface models to me and showed me the device’s capabilities which are …
2 months ago
ceri peart
Great service. They updated the service dock. Amazing customer service. Very relaxed environment, Tomasz was great.
4 months ago
Hailey Huffman
Great experience. Recommended taking kids to try workshops and Xbox room. Will definitely go again
3 months ago
Diana Spahia
Beautiful I got my Laptop fixes there did great job
1 month ago
Daniel Hof
Super place to be in for playing games and seeing the new in tech space. I love it. The best place for kids who loves gaming.
2 months ago
Pam Kerr
Enjoyed the LinkedIn photo studio. Just put your mobile phone on the stand and have fun with properly lit selfies.
2 months ago
Joe Dank
I like this store because the staff never nag you to sign up for anything etc, and I’ve had some perfectly pleasant conversations with some of them about products they clearly so passionate about.
Also at this store they have a gaming …
2 months ago
Chico McKennedy
Amazing, staff so helpful energetic and passionate
2 months ago
Kimberlie Frappier
Immersive experience in the first floor gaming/minecraft studio. Josh the 'Oracle' is a fountain of knowledge, go test him out :)
Very nice atmosphere with lots of well behaved children and adults. Possibly recommended as autistic friendly but check with store before you visit.
2 months ago
Scott Dashnaw
Great atmosphere, display of products and activities.
2 months ago
pete asarisi
some of the most helpful and thorough staff when it comes to solving your problem or explaining a product. very knowledgeable, and indeed very helpful
2 months ago
Jason Waln
Hi Thanks for seeing us yesterday and replacing both our Lap top and charger. We appreciate the time you spent resolving the issues. It is very very rare you get any good customer service these days , it was a pleasure to have visited and …
6 months ago
Mr Hall
Very knowledgeable and helpful. Many Thanks
2 days ago
Grace Field
So fun! Get to sit in comfy chairs and play video games! Sony needs to do this. Make this place bigger!
2 months ago
Stephen Boyer
Iconic location and obviously the Microsoft store!
2 months ago
Joy Polk
nice ride in the Senna!
3 months ago
Khary Fanning
I'm personally a pro Microsoft and not so much into apple. but what is it with microsoft that they never reach the same level of marketing quality like apple? the store is nice and clean, but as a visitor you're not tempted to stay very long... microsoft you really can do better!
2 months ago
Yi Tang
Fantastic service, very impressed. Went there a few days ago with a Surface 4 that had a battery issue. The laptop was not covered by warranty as it was more than 3 years old. Given the nature of the problem, Microsoft offered to replace it …
2 months ago
Tiffany Jones
Extremely helpful staff but took ages and I had to go back a second time to finish what I wanted.
4 weeks ago
Bill Hausmann
Love love love this place. Amazing gaming lounge, free to enter gaming tournaments and short courses. Not to mention the friendliest staff in London.
2 months ago
Robert Harper
Finally Microsoft lands in the UK. Having nearly 2 years of issues with Microsoft support via online and phone support. 3 swap outs of my i7 surface pro 4 and no issues resolved. I drove 5hrs to London and spoke with the shop first hand. …
2 months ago
Robert Eldredge
Great and knowledgable staff and an amazing shop environment to be in. Definitely visit the place if you have time.
3 months ago
Jason Gaffney
Visited on the first day it opened. Great store but lacks some signage of what's on what floor so you have to explore. Lots of opportunity to try Microsoft products and to get to feel the hardware etc. Great if your planning a purchase. Busy store but it is an experience store and a shop in one.
2 months ago
LeeShin Looa
Super helpful staff, Kamil on the shop floor , super attentive and Marie who had the patience of spending more than an hour on the setup with me. I love this place!
2 months ago
Stacy Hill
It's nice here. You can game and find out the newest technologies.
2 months ago
April Moore
Great laptops! The Surface Book 2 Laptop is beautiful.
2 months ago
Eva Van
I like Microsoft and this was my first time visiting an official store this place is so neat and modern you can find all their products including the Xbox consoles
4 weeks ago
Wayne Panton
Friendly service and great customer care values. Jason was exceptionally helpful.
4 months ago
Jessica Torres
AMAZING AMAZING, what an amazing store. literally it has a mclaren, friendly staff with great customer support
2 months ago
FIGURKA
Nice areas to see latest technology. In front of a beautiful street
6 months ago
Stacy Ashton
Fun shop but I upgraded my Windows 7 to Ubuntu desktop. Now my laptop is so much faster!
2 months ago
Jamie Langlois
Just a Microsoft heaven.
Clean, superbly played out. Always filled with something you least expect.
Perfect for gamers and those who need to choose a new tablet, laptop. Staff is extremely helpful.
P.s. check out the first floor Xbox …
3 months ago
Gabe Garcia
Very helpful and professional; had a support issue that was resolved quickly and in a really friendly manner. Store is open and bright with plenty on show.
2 months ago
James Chen
Pity not more of these around UK. Great way to experience new Microsoft products...
2 months ago
Noah Bisaga
This store is just great. You can drive a McLaren driving simulation car and play Xbox how much you like.
2 months ago
Jonni Micheau
Great service, helpful staff (thank you Amy K). No pretentious Apple nonsense. Purchased a Surface Pro and Accessories. Free engraving in store.
4 months ago
