iSmash - Tottenham Court Road
Mobile phone repair shop iSmash - Tottenham Court Road, 38 Tottenham Court Rd, London W1T 2EH, United Kingdom:
167 reviews
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Address: 38 Tottenham Court Rd, London W1T 2EH, United Kingdom
Website: ismash.com
Phone number: +44 20 3883 7510
GPS coordinates
Latitude: 51.5186076Longitude: -0.1324863
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reviews
Aaron Geerlings
Great place to get my Samsung Galaxy S8 screen replaced and cheapest place I could find to do it on Tottenham Court Rd. Marshall the sales rep was extremely helpful and polite and the phone was ready in a couple of hours so I could pick it …
3 months ago
Stephen Nichols
Amazing, amazing service!!
I cannot express my gratitude to Nicholas and Sabah.
Sabah was an absolutely brilliant technician she was able to retrieve all my data (photographs, WhatsApp, contacts etc) everything as it was before I stupidly …
3 months ago
Raven Viola
Absolutely fabulous service. I had an iPhone 5s with a battery issue, and the consultation and outcome was totally to my satisfaction. Everything was explained to me in detail, and the way I was dealt with was totally professional. I hope …
4 months ago
Emily Harrison
Staff were professional and helpful. Battery efficacy was assessed via an app and it was replaced in less than 10 minutes. And the whole process comes with a guarantee.
Having visited my local cheap and cheerful outlets in the past and had …
5 months ago
Nancy Jeba
One of the best customer service experience I've ever had
2 months ago
Amit Talekar
Great people, very friendly and super knowledgeable. Turned around fixing my phone very quickly at a reasonable price too! thanks guys!
4 months ago
Miles Henry
Fantastic shop and top customer service ! I took my iPhone to be repaired as the audio and start button was playing up .
The staff were so friendly ( they even played with my noisy toddler ) and they managed to fix it within 30mins at a …
4 months ago
Clark Jenkins
A very fast and efficient service. Friendly and knowledgeable staff. I had given up on my iPad and walked in on a half chance. Now I have my iPad back fully functional; the reasonable price was the “five stars” maker. It’s worth mentioning …
5 months ago
ROBERT RILEY
Excellent service. Came in for a loudspeaker repair on my iPhone 6s, they did a quick cleanup of buildup of dust and it sounded like new. Didn’t charge me for it. Highly recommended!!
1 month ago
Amy Kr
Fantastic service and quality of work. Highly recommended
4 months ago
Krista Olen
I recommend that place. Very good professional injeniers! The store manager Stefan help me a lot and gave to me best price in London to repair my Asian phone. 10 X :)
8 months ago
Stacey Wescott
I rarely post reviews but felt I had to!
Truly excellent service, very quick, and for the first time felt like I was not just being exploited. Genuinely recommend Stefan and his team.
Compare it to the treatment from Apple, who wanted to charge £240, and Carphone Warehouse, who wanted to charge more, iSmash were brilliant.
5 months ago
Brooke Simons
Ismash offer a simply outstanding service. I arrived before work and expected the repair to take days, but the friendly guy behind the desk assured me it would be done by lunchtime. They offer an amazing service at very fair prices (they …
4 months ago
David Maconi
Amazing service! I cannot stop recommending them to family/friends/colleagues/neighbours! The staff are not only highly knowledgable and attentive but friendly. I explained the problem with my charging port (my charger/earphones were no …
8 months ago
laryukof
I have sent a brand new laptop to them just for a hardware installation. After a whole day I have been informed that they break my laptop down. Now it has been 4 days they haven't solve the issue and I haven't get any refund or device replacement.
5 months ago
Michael Mottolese
Booked an appointment online, very good service and when I went in the store manager spoke to me. I told him exactly what I thought was wrong he offered me the best advice and then did a great job in mending the screen! I would 100% recommend the team again. Thanks!
8 months ago
Danielle Davidson
Fast service great pricing
2 months ago
Shiva Shukla
I was almost going to leave them a bad review as I took my phone in at 12 and decided to give them the whole afternoon to fix it rather than come back an hour later to get it. I told them I'd be back at 4.30 and upon arriving at 4.45 with a …
7 months ago
Shelia Perkins
Terrific help and service - efficient and great results. Great atmosphere in the store with the same professionalism one receives from Apple's Geniius bar - only more personal. Highly recommended.
10 months ago
Megan Herzog
Really helpful staff and excellent service.
2 months ago
Jean Burns
Great repair service, done in under an hour. Very friendly, professional and efficient staff, clean and modern interior. Would thoroughly recommend
4 months ago
Ali Salmay
Tony was super helpful. Although there was a delay in getting a replacement screen, the guys at ismash were really professional and cheery. Definitely will be back (but hopefully not too soon with another smashed screen!)
5 months ago
Friendly Huda
Didn't really investigate the problem with my phone, just said they didn't have the parts (without really checking to see if they needed any in the first place!) Very disappointing.
4 months ago
copsman
Understamood the prob really fast and fixed it in 'no time!
2 months ago
Patrick Norris
Seems to be a good job of replacing the glass back of my Pixel 3. Disappointed about the 20 day delay of getting the part. Not a cheap option, but the only place that can fix the Pixel 3.
5 months ago
Amalia Bautista
Absolute hero's! Found out my water damaged phone had not been backing up for 42 weeks. Left it in their capable hands for less than 12 hours & they managed to back it up. Very helpful & professional. Can't recommend this branch enough - thank you :)
4 weeks ago
Jessica Wells
Absolutely amazing, thank you so much! Fixed my phone within the hour, even had the screen i needed sent over from another store on the day to make sure i'd have my phone ready by the end of the day. Very grateful!
8 months ago
Anne Griffin
When you are desperate because your screen is broken, iSmash is the solution. They are efficient and quick. An amazing service that brings your phone back to life.
Thank you all!
8 months ago
Luis Vazquez
Fast and efficient service. I came to change an iPhone 6 Plus battery on my way to work. It did not take longer than 15 minuets. The staff their telly know their stuff ????????????
5 months ago
Christian
Booked an appointment for battery and charge port repair. I walked out 5 minutes later with the phone charging correctly (compressed air and a little fiddling with a tool) and a recommendation to re-install the software as the battery was still ok. Excellent work!
6 months ago
Sarah McNab
Exceptional service and very trustworthy people. Would recommend this place to everyone as first place to go to fix there phone.
4 months ago
Halfpint H
Friendly and professional staff. Great service and quick. Price is reasonable for the good quality and there’s often offers and discounts
7 months ago
Karen Noonan
Super helpful, very friendly and quick ????
2 months ago
Josh Little
Brought in my MacBook for repair and am very happy with the result. The official Apple certified repair company quoted me a price of 700 GBP and iSmash fixed it for 50 GBP in less than one day, saving me 650 GBP! Couldn’t be happier with the result. Stay away from official Apple stores and visit iSmash instead!
7 months ago
bee boy
Excellent prompt service from Sabah and Nick.Thank you
3 months ago
James Ruble
Attila has done a great job. Thank you team.
1 month ago
george lewis
Fast. Polite. Efficient. And cheaper than a lot of reputable places.
7 months ago
Oscar Martinez
First-rate service, very professional, replaced screen for iPhone 5 within a few hours, couldn't be happier, many thanks again!!
9 months ago
matt hadsell
I do not normally leave reviews but I felt the service i recieved was so good that I had to. I went in on saturday with a severly damaged screen and broken back on my Samsung S7. The lady (I think her name was Haba-sorry if that is …
4 months ago
Websales Bonds
Very helpful staff and professional, store manager (stefan) was amazing.. the service is very fast and reliable will definitely recommend to everyone :)
7 months ago
Renee Walgenbach
friendly staff, good product knowledge and great all round service. best value I could find also.
9 months ago
Joe Pena
Great shop however in tube station and was told an hour but actually waited an hour and a half on a very hot day
9 months ago
Andrew Risio
Great service, my battery is definitely better now
3 months ago
Ann Douglas
Amazing staff!! I thought my phone screen was not working but they took time to check the phone against three different screens to confirm that it was a logic board problem. They took time to find the source of my problem and have saved me a lot of future hassle.
3 months ago
jordan Watkins
Friendly, fast, efficient - they repaired my smashed iPhone screen to good as new. Thanks especially to the lovely Sabah who kindly helped remove a snapped charger cable stuck in my MacBook too! Highly recommend their services.
1 month ago
pringles chips
Great service. Friendly yet very professional manner. Highly recommended!
8 months ago
erdogan akagunduz
I brought in an iPhone 6S to have the broken home button fixed. It was still able to unlock the phone with my fingerprint, but it wasn’t working otherwise. ISmash replaced the home button but failed to warn me their replacement didn’t have the fingerprint unlocking function so now I’ve lost functionality. I should have gone to Apple.
7 months ago
Volein Hart
Very helpful staff, great advice and very fast repairs phone looked better than new.
3 months ago
Aaron Mackenzie
They promised the screen will have the same colors (iPhone 6) and the battery will last a bit. But as soon as I left there the screen's colors are awful and the battery was running out in 1% per 2 seconds. I asked what was wrong they said …
3 months ago
Nuur Widiastono
The worst service I have ever had. When having a glass screen protector fitted - they badly damaged the metal casing of my iPhone. When I pointed this out to them the staff proceeded to deny my claims and were so confrontational that I felt …
1 month ago
