Hank's Guitar Shop
Guitar store Hank's Guitar Shop, 27 Denmark St, London WC2H 8NJ, United Kingdom:
115 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 27 Denmark St, London WC2H 8NJ, United Kingdom
Website: hanksguitarshop.com
Phone number: +44 20 7379 1139
GPS coordinates
Latitude: 51.5155324Longitude: -0.1290501
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reviews
Kyle Kutter
Craig is a wicked luthier! Fixed my telecaster and now plays fantastic. Really good price for the quality of service.
6 months ago
Sean Getchell
Thanks Craig for all your help and useful advice. Would definitely recommend your services!
4 months ago
Susan Campbell
Historical guitar shop housing mostly second hand and vintage gear. Great assortment of electric and acoustic guitars, curiosities and effects units. A must see.
2 months ago
Vicky Backus
Its the history of Tin Pan alley backed up by the best of the best guitar shop staff. Its a piece of British musical history and a great shopping venue.
5 months ago
Nick Georgiou
Real nice selection of stringed stuff spread over three floors and a real vintage feel. Plenty for fighters and letters, acoustic, electric and electro acoustic, standard sixers, twelve strings, basses and banjos, not to mention the super cool novelty stuff that you gotta check out yourself! It’s a haven for people who want to look at guitars, and it’s situated right at the end of guitar street... there’s a bunch of guitar shops down here, this is basically the crown jewel of the guitar street guitar shops...
3 months ago
Tashina Bowman
If you can manage the rickety stairs down to the guitar ???? workshop below Craig does an excellent job on your guitar. I took my Faith Blue Moon in for a work over and restring and it was returned the next day as promised in beautiful condition and looking/sounding like new
5 months ago
Kimberly Graves
Useful staff and good selection of new and second hand gear. Like this shop alot!
9 months ago
Jeff Jackson
Craig, spot on guy, sorted my guitar in about an hour. Fully recommend.
2 months ago
Jackie Bebenroth
Great service.
3 months ago
Torrie barnett
Was thoroughly taken care of by Craig down in the workshop. My guitar went in all sad and busted; within 24 hours the main man had given her new life - resplendent, resonant & reborn! cheers boss
4 months ago
Jennifer Osborne
Like stepping back in time to the 60's. If you want classic Fender or Gibson guitars, and can afford 5 figure sums, this is the place!
3 weeks ago
Brittany Frisoli
Friendly and helpful staff. Got a replacement acoustic guitar from here. They have quite a versatile range at all price points for a relatively small place. Really impressive. Would come again!
2 months ago
Brian Wilkins
Great service, good price, they know what they are talking about. Go here for your guitar repairs/service!
1 month ago
kennedy james
Fantastic shop - very helpful and enthusiastic staff - Tom was particularly helpful. Lots of choice and great prices. Thank you
2 months ago
Kelsey Mattoon
They gave amazing recommendations and you could tell that everyone was doing it out of passion. Definitely recommend this place especially if you are looking to improve your guitar gear or if you want expert opinions on what type you should buy.
3 months ago
Kavitha Sasi
Awesome store. Just the right vibes for all of you guitar lovers. The collection in display is just so good that you can spend hours trying and playing so many and wonderful guitars. Really recommend passing by to just feel a good place that breaths music.
3 months ago
Michael Chau
Simply love this shop got some fantastic retro and vintage guitars. The staff are warm friendly helpful and knowledgeable. I walk in and feel like a big kid in a toy shop.
4 months ago
Baskys S
Just bought tanglewood crossroads semi acoustic guitar... the person was really good in suggesting... thanks buddy.
3 weeks ago
Patrick Harlan
Went in for an entry level guitar.. But dealing with people who don’t care about what they do is not enjoyable.. Try any of the other stores
3 months ago
Almira Hinton
We bought a guitar for my son from here. Lovely staff who were very helpful.
4 months ago
Crystal Harpole
Great range of lovely guitars from budget price upwards. Hugely helpful staff. It was a great experience buying an excellent guitar!
8 months ago
David Lynam
I went into the store to purchase a £18,000 Guitar as a special present for my partner. What I got was the most intense experience of disrespect towards me (the only conclusion I can deduce is maybe he did not like the colour of my skin as he made it very clear that he had no intention of serving me). When I asked about the guitar which I wanted to purchase, the person at the counter looked at me with utter disgust, he then completely ignored me, proceeded to take his mobile phone out and started scrolling randomly up the screen. Thinking that he had somehow not heard me I politely repeated the question again, to which he did not look up from his telephone screen, but instead grunted the words, "yeah".
Before leaving the store he identified himself as 'Tommy'.
Like others have said, the service is awful. Smug, rude staff who aren't interested in creating any kind of shopping experience and seem to have an air of superiority about them; especially when you dare ask a question. Go to any of the other spots on Denmark st. if you actually want to enjoy buying your gear.
In addition... One of the worst customer services!!!
Staff Attitude problem.
And... the customer service is really bad. I recommend the others stores in the same street
Probably a good shop but guy behind the counter ruined it by deciding to be derogatory and very rude. Much nicer and friendly shops on Denmark street so such a shame. I will take my business elsewhere thanks.
3 months ago
Jack Olivieri
Great selection of acoustic guitars (their electric guitars shop is a few doors down Denmark Street) and super helpful and knowledgeable staff. Plus you get 3 years free servicing on any guitar you buy from them. Top notch!
3 months ago
Abe Felix
Found the staff really helpful, I quite liked the 58 Les Paul but perhaps a little on the dear side.
2 months ago
Robert Shaw
Such a lovely place, where you can try a lot of varieties of guitars. The shop keeper is really kind and has good tips !
5 months ago
Betti Green
Sometimes I go in here and bust out a mean ass guitar solo. Pure lethal. People dance. It's better than lifting heavy weights down the gym. Once some dude told me I was badass and called me Dragon Force. I blushed and told him not to be a fool. He didn't mind. He just told me my solo rocked. I was so proud.
3 months ago
Jimmy Z
Very inviting. Good guitar selection.
3 weeks ago
Anna Walsh
It has a big selection and it includes some oddities like the batman shaped guitar. There is a guitar Luthier in the basement which is effectively a different business. I think it's name is Duden guitars. Very good and and knowledgeable
3 months ago
Kate McClintock
If you love guitars of any variety this is basically a treasure trove over 3 floors. Well worth a visit.
6 months ago
Trisan
If you are in to guitars and enjoy being around guitars this is a good shop to go to.
I remember Denmark Street in it's heyday and just before my time guitarists like Jimmy Page, Jimi Hendrix and Eric Clapton could be seen down there guitar shopping.
It is good to see that the "High Street" has not completely had it's own way yet? and shops like Hanks still exist.
The vibes are great and long live Denmark Street.
8 months ago
Len F
Phoned them to ask about a couple of telecasters on their website. They didnt have them in the shop despite it clearly saying they were in stock. Two weeks later I phoned again asking about the same guitars which were still on their website. Again a different staff member couldn't find them. One month later, and the guitars are still on their website which says they're in stock. They are either very dishonest by keeping guitars they don't have on their website to make it look good. Or they are a bunch of idiots. Terrible customer service.
3 weeks ago
William Patrick
Very helpful staff and good selection of musical instruments
2 months ago
kimberly floyd
This is where I played my first left-handed Martin D-28... So that gets it 5 stars based on selection alone! Nice clean shop with friendly shopkeepers.
5 months ago
Daniel Barrett
Such a delight, amazing guitars around every corner, from every era. Well worth a visit even if you are only vaguely interested in guitars. An amazing trove of British guitars from the sixties. Awesome!
7 months ago
Rachel Spicer
Great store, great people they will help you find a good gutair all you have to do is ask, there are really nice people that work there
5 months ago
corina sims
The place to go in London for Guitars. Staff are really helpful and great shop.
2 months ago
Jim Wiggs
Probably a good shop but guy behind the counter ruined it by deciding to be a know it all and very rude. Much nicer and friendly shops on Denmark street so such a shame. I will take my business elsewhere thanks
6 months ago
Kevis Linares
Just rang to speak too them about selling a guitar. Very rude. Smug etc. There’s no point you telling them how much you were looking for your guitar they will just put you down and your guitar down Honestly so rude. Don’t bother
5 months ago
Edwina Mallory
A huge array of guitars, amplifiers and other guitar accessories. It is a huge shop - much bigger than it looks.
They also offer guitar repairs (this is on the the bottom floor/basement).
5 months ago
Susan Idicula
Like others have said, the service is awful. Smug, rude staff who aren't interested in creating any kind of shopping experience and seem to have an air of superiority about them; especially when you dare ask a question. Go to any of the other spots on Denmark st. if you actually want to enjoy buying your gear.
3 weeks ago
Christal Curtis
Amazing customer service. Jake (or Jacob?!) did a great job helping me decide on a guitar!!! Would defo recommend ^^
6 months ago
Mauricio Abascal
i love it becasue i enjoy my time with my friends and it is relaxing.
3 months ago
Magda Beyley
Bought a £300 electric guitar I tried it the next day and the input was broken i went to the store 3 days later and they refused to take it back worst store go to any other guitar shop if you don't want to get scammed
2 months ago
Grace Noble
The location is legendary and the building has fantastic character, stuff everywhere you look. The staff didn't pounce on me as soon as I went through the door, I was welcomed and left to look around.
After some browsing and a good chat about ‘guitar gear’ I left with a beautiful Yairi classical at a great price. I would not hesitate to recommend the place.
9 months ago
Alexandria Collymore
Hanks inflate their prices and mislead their customers into believing they're getting a deal, where in reality they end up paying more. In my case, the guitar that was sold to me turned out to cost £50 less on the brand's official website. You're better off buying online and/or from one of the other (more honest) stores on Denmark st.
10 months ago
Sonia Toribio
Very nice staff which can help you to choose your first guitar
6 months ago
Wolfe Hayashi
Great selection and better staff !!
2 months ago
Martin Schmidt
amazing colletion of guitars. old and new. must see.
6 months ago
Scott Dumais
Warm welcome and good guitars.
4 months ago
jp jp
About 5 years ago, I had such a nice experience with hank's staff that I bought a guitar from them without trying any other shops and their after sale service was excellent. That was 5 years ago. Today I went in and all staff were watching YouTube. I wandered around a bit on my own and eventually someone came to ask if I needed help. I told him my spec, he said he'd find what matched it, then went off somewhere and didn't come back. passed him on my way out and all he said was goodbye. fine, went for a new guitar somewhere else
8 months ago
