M I H
Cell phone store M I H, 341 E Park Rd, Leicester LE5 5HL, United Kingdom:
53 reviews
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Address: 341 E Park Rd, Leicester LE5 5HL, United Kingdom
Phone number: +44 116 255 0689
GPS coordinates
Latitude: 52.6263871Longitude: -1.1103270
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reviews
Terry Robison
I tell you what the audacity of some people on here do really make me sick. I was just going through the comments written by haters and scammers it crazy.
I have been a customer for the last 16 years great service, great prices friendly chap always there to give good advice, very knoedgable in the field. What a great guy max is. Guy support this lad as you are not going to get better then this in leicester. You want good product and service then go to M.I.H COMMUNICATION.
1 month ago
Debbie Nichols
Very disappointed with this shop, he says he sells original iphone earphones, it stopped working and they did not offer me a receipt upon my purchase at all. When it comes to me getting a refund or an exchange, he says my product was damaged by me when in fact their was no evident proof of the item being physically damaged if you were to examine it. Even when it’s the consumers right to get a refund, return or exchange when the item is not as described and it’s not the original apple product but a counterfeit. All of this happened under less than 30 days of me purchasing the item. I went to the Apple store and the have provided me a counterfeit letter confirming they are selling fake items as originals. The ethics is absolutely bad as well, there is no way this shop knows how to do business properly at all, he has failed to show good customer service as well, talking arrogantly when I brought this issue up.
The weird the bit is he is saying I am scamming him, when basically I got a full proof of him agreeing of himself of actually selling the item in a recording. so speaking about evidence I have it right there. If you were to get your headphones as it is and compare it to the original, there are major differences which you would realise later on. The worst bit is about disgusting practice is that you initially gave me a wrong name initially saying it was your name but turned out your name was Maqbul. You have also reviewed your own business so as far as I am aware that's disgusting practice in itself. Nevertheless who talks to their customers with abosulute disrespect especially when replying to the problems you have caused them in the first place. And Max or Maqbul whatever your name is, I added a screenshot of you reviewing your own business which is not even good and it should disgust you a lot.
3 months ago
Kiwana Reliford
Top guy max and very helpful can't beat the service this guy offers.
5 months ago
Manda Collins
Friendly, chatty, knowledgeable Max! Good selection of products and at sensible prices.
6 months ago
Iquana Peck
Hi Max, Great job on the Nokia 8, No more over heating, So very happy! Took awhile, but you apologised, so all is good, Fair priced repair, Thank you! ????
10 months ago
josh kearfott
Fantastic service. These guys are the tops and I am so grateful to them for their help over the last week. Thanks again - so much appreciated for digging me out of a big hole.
2 months ago
amy houser
I just wanted to let you know that there are people on facebook selling iphone 11 pro max for about 400 so really cheap
8 months ago
Michael Keefer
Very good products and good customer service
6 months ago
Ellee Myers
Very very helpful people
Really appreciate it
8 months ago
Matrix Hazen
Fixed my tablet screen in less the 2 hours, unbeatable service . Big thanks to Max and his Team
2 months ago
Melissa Cahall
Brilliant service
3 months ago
Adam Sweet
Best place for everything to do with mobile phones.
4 months ago
Sunshine Ramsey
Will never use them again, day light robbery, sky high prices RIP OFF
STAY AWAY it's not matter of "afford", all i can say rip offs
2 weeks ago
Diana Dietz
The perfect mobile phone shop, especially for Samsung.
2 months ago
Diana Lutz
I Always go to MIH Accessories for any problem with my Mobile phone & the owner Max & the staff are very friendly & the price is reasonable Highly Recommend & the service is First Class & Good Customer Service
2 months ago
Michael
This place always does me good when I break my phones, but one question do you guys take card?
1 month ago
Horst Langenstein
Great place to take advice for your mobile.
I would call Dr. Mobile.
2 months ago
Tapas Mishra
Proper prices and good service
2 weeks ago
Kat Noland
Good service. Customer friendly
2 months ago
Greg Fletcher
First of all the quality was HORRIFYING we brought 2 iphone chargers in mid april and exchanged one instantly as it did not work after the first use. Now the second charger is not working aswell after a few weeks. fake chargers defo from china as they are nowhere near the quality of apple chargers. terrible customer service, so rude and disrespectful. DO NOT RECOMMEND. I WOULD GIVE 0 STARS IF I COULD. DEFINITELY 'PROFESSIONAL' FRAUDSTERS.
4 months ago
Jessica Vaquero
Worth the money spent very helpful and excellent after sales services..
5 months ago
Errl
You get all you want in mobiles and accessories. Good shop and friendly staff.
2 weeks ago
Jessica Ordovas
Truly awful business, not worth risking a phone repair with these. Overpriced imported stock and the worst customer service you will ever come across. AVOID. Judging other one star reviews I'm expecting the owner to respond in a passive aggressive manner which highlights how this business operates
6 months ago
Marina Pushkareva
Rip off Merchant. Sold me cheap China goods claiming it was original Samsung fast charging wire. Also bought a speaker from there £30 didn't work after 3 weeks. Went back denies he ever sold it. Looked online same speaker + few other shops local were selling for £10. Devious dealer. The good rating they do have are from friends. How do I know. I'm local, so I know they are fake.
Advice to owners. Your pricing is extortion, at least provide quality then maybe you won't get so many bad reviews
7 months ago
James Fruze
great customer service with very good staff. staff know what they are talking about and where able to pick out the best phone for me. would recommend this shop to my friends.
2 weeks ago
Ted Brannon
Yes the owner max was extremely helpful, thank you sir
2 weeks ago
E Velazquez
Very good service, expertise and experience. Keep it up
8 months ago
Patrick Aregano
Fantastic service recomended store good prices
3 months ago
Tiz Irie
Brilliant place for mobiles
3 weeks ago
CJ Collier
Great place & Max the owner very kind & helpful
2 months ago
Denis Egorov
MIH STAY AWAY AT ALL COSTS TERRIBLE COMPANY WHO DON'T HAVE A CLUE OF HOW TO REPAIR IPHONES TRULY DISAPPOINTED WITH THE SERVICE I RECEIVED READ THE REVIEWS AVOID THIS SHOP LIKE THE PLAGUE THEY ARE THE WORST COMPANY I HAVE EVER INCOUTED
2 months ago
Bim Freid
I brought down my samsung s6 to Max at MIH because I wanted a second opinion in respect to have taken my phone to Samsung High Cross shop. Samsung were going to charge me in excess of £200 to repair my phone and explained that it would be uneconomical to repair and continued to show me new handsets. They recommended three issues to be put right including according to them they had done a UV test on the screen and found that the screen was blanked out completely ,not working, because there had been a leak from the screen into the back. This was from a visible scratch on the surface. I showed the phone to Max and he said it could be the screen or the IC unit inside. The screen cost inc supply and fit would be £150 and the IC unit would be £60 supplied and fitted. He also pointed out that the scratch on the surface was only superficial and there was no link to that to any leakage as was stated by Samsung. Anyway the issue was the IC unit and I got that changed and nothing to do with the screen. MY NOTEWORTHY OPINION is if you ever go to Samsung for repair whatever you do make sure you get a second opinion because they basically, to me, lied out of their teeth. I sent a message to the CEO of Samsung via their UK website which you can do and having explained everything in terms of experiences at both repair centres they actually blocked my email on my second email response from Samsung's CEO:
Dear Mr Safdar,
Thank you for your recent email to the CEO of Samsung UK. I am sorry to learn of your dissatisfaction with the service received when seeking support through our Leicester store and hope that I can provide some clarification.
As you understand, Samsung as manufacturer of your handset provide support through repair. Should any damage be found to a product, this would incur a charge to repair as this would not be covered by the warranty. Irrespective of whether this damage directly relates to the reported fault, the inspection would be halted as the damage will invalidate the warranty of the product as a whole and the warranty would not be reinstated until such time as the damage is rectified through a chargeable service.
Our service centre teams can provide advice should they view the repair to exceed the value of the handset and provide other options should a customer not wish to proceed.
I understand that you have visited another service location which would appear to be an independent/non-Samsung business. This is of course your decision, however this may invalidate the warranty if a repair has been completed through a non-Samsung-accredited organisation, and until the service is completed on the remaining areas of the handset this would remain outside of warranty support.
We are of course disappointed to learn that this experience has led you to no longer wish to be a Samsung customer, but trust that the above provides some confirmation of our processes and position.
Regards
Kirsty Caswell
CEO and President Escalations
Samsung UK
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I cant copy and paste my email response because I will run out off characters on this message. But basically they blocked my email and it wasn't an abusive email neither
2 weeks ago
Nick Summers
Not great service and over priced be careful
2 months ago
Benjamin Vance
I had I phone 5 went there to fix the screen it was crack the guy fixed it then he gave three month warenty but same time I check the phone the touch won’t work and I ask him why he goes it should be ok don’t waste your money there
5 months ago
Terry Keith
Let me down before I bought anything. I had emergency situation and I needed to buy phone. This is one of few phone shops open from 9 am...don't even bother going there that early.
2 weeks ago
Patrick Glaros
They are friendly and help people of all ages
4 months ago
Bill Reckley
I buy all my screen protecters here and its great, cheap and very durable
4 months ago
Pete Christopher
its not about the phones you sell its about your advertisment.i can believe you have people in your work place to write good reviews about your place on google.This is called desprate help needed for MIH
6 months ago
Anita Mathis
Aweful experience here. Would never go back or recomend.
2 weeks ago
Laura Sutherland
Very friendly service and excellent advise on phones.
7 months ago
Deepa Thomas
These guys are totally robbers,, bought a charger that didnt work ,,when i went back after an hour that your charger is not working ,, he said there must be a problem with your product so cant return it ,,and there is nothing written on reciept that the product is non refundable or non exchangable .,,they selling very cheap quality at very high prices,, going to complain about this to company standards..
5 months ago
Parker Haley
Always help me when I mess my phone up thank you guys
4 months ago
Christina Buck
Brilliant service and really helpful staff
7 months ago
Melissa Anselman
good people
1 month ago
Richard Cunningham
Just perfect
2 months ago
Ali Dawson
Good
1 month ago
Joi Hood
All the franchises are rubbish
3 months ago
Orashio Nicholson
Always good
4 months ago
Cheyenne Dunnell
Good customer service and friendly
4 months ago
Rick Seo
Good service
4 months ago
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