Tates Hyundai
Car dealer Tates Hyundai, 94-106 Old Shoreham Rd, Portslade, Brighton BN41 1TA, United Kingdom:
122 reviews
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Address: 94-106 Old Shoreham Rd, Portslade, Brighton BN41 1TA, United Kingdom
Website: tatescars.co.uk
Phone number: +44 1273 258911
GPS coordinates
Latitude: 50.8387241Longitude: -0.2175714
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reviews
Andrey Siryk
I bought a car just over a couple of weeks ago and was served by Max. Friendly & professional service. Always polite & informative, & not over pushy like some salesmen can be! I am very happy so far with my purchase.
1 month ago
Madison Cecilia
Brilliant customer care????
Two years on and I'm back again to see max, an amazing salesman. Picking up my new i20, very pleased with my last two cars from here, so why stop.great experience every time buying and afterservice from max at Tate's.Thankyou very much tates, was a pleasure doing business with you ????
3 months ago
Don Thomas
Cannot fault anything about this experience, really lovely and friendly people made us feel welcome and Ian was a very helpful salesman.
4 weeks ago
Ruben Actor
The Hove team were superb. I subscribe to the annual Servicing plan monthly. My car was collected by the local team and delivered back to my house on completion fully valeted inside and out. The team rang me and told me the car had passed on all checks and where necessary, filters and fluid levels changed or topped up as appropriate. It was suggested that as the car was 2 years old I might want to consider the recommendation to have the air conditioning fully serviced. At no point did they attempt they “hard sell” just gave me the facts, costs and why it’s recommended. The choice was up to me. I agreed to have this done and they carried out the air conditioning system servicing and re gas prior to returning the car. Well done to the Tates Of Hove Hyundai team for excellent customer service and going that extra mile to make the whole experience seem less. Well done !
8 months ago
Janis Harris
Quite effortlessly the easiest review i have ever had the delight to write. Max was the most incredible guide for my wife and I leading us expertly through the journey to find the perfect choice of car.
If you want an unbiased fair balanced hand to hold when you're contemplating buying your next car you should call Max and the team at Tates.
Simply the perfect customer service.
9 months ago
Niquita Patterson
My car was in need of a service and to have a fault rectified but Tates had no loan cars so I called the salesman who sold me my car and he kindly lent me his own demo to keep me Mobile! This is stunning in terms of customer service and I’d like to thank Chris the salesman there for being so accommodating. Can not recommend this guy and the company any more if I tried! Shame the review doesn’t let me put 100 stars as I would do
7 months ago
J Bivins
always prompt good service & prices
4 weeks ago
BePureFit Training
excellent service good value excellent communication
1 month ago
Israel Silva
You'll basically get the same job done for half the price at hyundia Gatwick
3 weeks ago
Darrell Barfels
Have been very well looked after by Max throughout the buying process. He's a lovely man and clearly always seeks to make sure everything is covered. There's a nice feeling about the whole dealership and Hyundai make great cars. Very satisfied customer so far. Thank you.
1 month ago
Jack Flynn
Very efficient, friendly and covid safe. Felt reassured that my car is being well looked after.
6 months ago
Hitoshi Mosby
Very pleased with my new Hyundai i10. Great customer service from Chris Reid who was very helpful, especially with explaining all the gadgets in the new car. Many thanks
7 months ago
Joy Ill
I’ve been sitting on this review for 56-days, waiting for Tates Hyundai to try and redeem themselves, unfortunately as it has taken 56-days to receive a refund after they made a mistake I feel it’s now a fair time to share my thoughts on their service. After a positive first impression when arriving and leaving my car with them it all went downhill! I had booked a full service online via Hyundai - price quoted at £249.00. The service was completed promptly and paid for, only for me to realise they had done an interim service (which would have cost £189.00) as printed on the invoice and the service log book instead of the booked full service, and charged the full service price. They had also failed to update the navigation maps and system software, as required as part of all services. They agreed to a refund of the price difference eventually after a few days of back and forth - they initially didn’t believe me despite having booking confirmation and insisted their normal interim service is priced at £249.00, despite the service levels being listed on the Hyundai website in full... This was back on the 7th December. They have only finally refunded me for THEIR MISTAKE today on 2nd February after I finally threatened them with a county court claim. Shocking customer service, zero communication - I was always the one chasing - and will never ever use this garage again!
3 months ago
Jennifer H
The service received from Tates Hyundai exceeded my expectations! Chris the sales agent was very friendly, polite and paid extreme attention to detail. I felt at home with the service that Chris has always offered! Will surely recommend!
8 months ago
Casual Floww
Purchased my Tucson from Max, fantastic service. The whole team there were really helpful, highly recommend
7 months ago
Joe Stein
Good experience buying my first car on contract hire from Tates, Ian sorted the majority of it out for me which was helpful, and also explained a lot about the car on the pick up day.
They were great with sourcing the vehicle variants I wanted to test drive, allowing me to drive a manual and the auto aswell which I eventually went for.
Extremely happy with the Tucson n line. Very pleased and it's a great looking car.
Only reason 1 star is knocked off is at some points the processes of signing documents seemed to take a bit longer than it should do before purchase. But that may be due to system issues.
Never the less, I would recommend tates, and the Tucson n line ????????
7 months ago
CSL
Went in as was looking for Toyota but was totally blown away by the sales man Max he looked after me. Talked to me about what I was after in a car and ended up buying a Kona hybrid. Great service and great car. Thank you
7 months ago
Joey Kamlley
What a brilliant service this dealership provide. Chris Reid the salesman there took the time to listen to my needs and then acted without hesitation to solve all the problems I gave him, needless to say I purchased my car from him and will send all my family to him as well. . Ten out of Ten team Tates
2 months ago
Francesca Gandini
We have just purchased a new i10 from this dealer and can honestly say the whole experience from start to finish was faultless. A friendly Sales team who go out of their way to make the experience as easy as possible without any pressure selling. A Special mention must go to Max, our Salesman who is an absolute Credit to the Tates Organisation. His knowledge, Efficiency and Customer Care skills are without question the best we have ever experienced within a motor dealership. As for the I 10, this is our second one now and the Quality just keeps getting better and better. We shall no doubt be back to Tates for our third in a few years time. Would definitely recommend this dealership.
11 months ago
Shubham Sharma
I PICKED UP THE KONA ON THE 23RD OF NOVEMBER, AND I WAS MORE IMPRESSED THAN WHEN I ORIGINALLY TEST DROVE IT. THERE WAS SO MANY GREAT FEATURES, AND THE ENGINE WAS SO RESPONSIVE, I TOOK MY TUCSON BACK , AND COMPARING THEM, SPACE WAS THE ONLY THING THAT THE TUCSON CAME OUT ON TOP WITH, I'M SO PLEASED THAT I CHOSE THE KONA.
7 months ago
Arsene Remy
Everything worked a treat except for where my car was left for collection. It was near impossible to extricate it from the ridiculously tight parking space! Next time, I'll insist that the person who left it recovers it for me.
5 months ago
Sean Coyle
Went in to check out their used cars. Ian couldn't do enough to help! really great service
2 weeks ago
Archeila Riley
Great Service again from Ian and Max always happy to help with any questions I have
7 months ago
Sander Hickerson
I have recently come into some money and been around several dealerships looking for the best customer service to make me spend my money and after visiting almost every dealership in the south of England I visited this Hyundai dealership in Portslade and was blown away by the lovely experience I encountered. All the salesman and manager's were courteous, informed even though I did not purchase a vehicle and went for the Mercedes instead. Keep up the good work Tate's Hyundai
2 months ago
Azra Mahmutefendic
We like the friendly atmosphere and the feeling of buying from people we can trust.
8 months ago
Kevin Lopez
Great service, friendly staff and very easy to talk to !
9 months ago
Haiying Fu
Absolutely fantastic team with great customer service. Went over and above to make sure my desire and needs was met and delivered on every promise they made. The manager Paul was brilliant also
1 month ago
Ashley Woods
Glenn Max and the other team outstanding Excellent Custmer service
7 months ago
topinkapecy
Car developed a fault only minutes after leaving the garage. Tates refused to take responsibility or fix the issue leaving me out of pocket. Terrible customer service, AVOID at all costs.
8 months ago
Ahmed Eljemaily
Definitely worth a visit if you are looking
6 months ago
Jon Anderson
Looking to purchase a new motability car. Max the salesman was great, answered all my questions and gave me a very thorough explanation of the car.
4 weeks ago
Angel Phillips
Awesome service. took time to look after us and gave us a great deal. Was buying another car from a different dealer at the same time and really highlighted the difference that these guys make.
2 months ago
Tuomas Koivukangas
took delivery of my new car, Chris was brilliant from start to finish and was thoroughly professional from the start to finish. This is my 2nd car from him and will not be my last, I will even be sending my family to him when they start driving. There was a older fellow there as well with a bushy moustache who also added to the experience as he was warm, friendly and very approachable, something you don't often expect to see in a car dealership. !00% the best buying experience I have ever had
3 months ago
Moh Rommel
I came in here recently to enquire about a new car and was blown away with how friendly and helpful the staff were. Massive thank you to Max & Mark for being so great!
3 weeks ago
Sydney Legg
Staff always friendly and helpful.
7 months ago
William Hu
Brilliant customer service.......hopefully my new car arrives soon
1 month ago
Joshua Davis
One of the most pleasurable and proper experiences I have ever had. I tell everyone now...…. GO BUY YOUR CAR FROM CHRIS REID at TATES
2 months ago
Rodney Reed
Buying my first car was such a smooth and enjoyable experience with Tates. Not only am i extremely satisfied with my purchase but the whole process was great. Chris answered my first phone call and I was very lucky. He took so much time to explain everything in detail to me, he was very honest and approachable and went above and beyond to make sure that my car purchase was a good experience I cannot thank you enough! Definitely recommend!
4 months ago
Darya Kolesnikova
Marc the sales manager is a really nice guy and very helpful. And they have really good coffee. Highly recommended
2 months ago
Rebecca Kennedy
I was just passing by Tates Hyundai the other day and saw a great advert for a car on a monthly payment. Went in to see about it and was greeted by a great bloke called Ian who was able to explain in detail how great the offer really was. He was even able to test drive me there and then and needless to say I bought the car. Great sales team, great staff and even the deal Ian done for me was the best I could have ever expected. Thanks Tate's and Thank you Ian for your hard work. Be lucky
6 months ago
David Montez
As I was on business here I'm not going to describe my experience as it is confidential, but we was looking to purchase a vehicle but the customer service was pretty poor, infact I left the dealership infuriated and went to another on the merit of that. Big cash sale was lost. Customer service is key.
1 month ago
maria munoz
Friendly welcoming staff.
8 months ago
madd
Great sales team, great service. Really friendly bunch who was ready to listen to my needs in order to find me a car rather than the usual sales pitter patter. The guy who looked after us was called Chris, Ginger guy who bent over backwards to see to all our needs. Carry on the great work Team Tate's and make sure you keep hold of the ginger one
8 months ago
Butti Almazrouei
Very good & helpful Lord Barber .
11 months ago
Zachary Maxwell
If the Hyundai is the Car for you then, stop here.
This Showroom has the Car for you !!.
The Salesman really are Brilliant in every way.
Ian & Max are so professional polite and, knowledgeable of their Collection. Time is not a issue to these Gents.
They will take care of you throughout your visit.
If you want a purchase then, from start to Collection, these Superb team including Marrk the Branch Manager will help you to ease your mind. The Friendliest Faces you would want to do Bussiness with.
Thank you, for taking the time to read my review. Good luck and please be sure to mention my remarks !!!!!!!
Yours Sincerely
Mr Ian Brown
2 months ago
gregory barta
Just purchased our new car from these guys. It's the second time we have bought from Tates Hyundai. Cannot rate them highly enough. Friendly, professional and helpful. Excellent product backed up by a first rate team in sales and service. Highly recommended.
6 months ago
Dawn Kitchekeg
Waiting 5 hrs for a morning service is too long. In the waiting area a man was allowed to be there without a mask.
8 months ago
Austin Foster
Excellent service. Very professional with helpful and friendly staff. Mark and Ian are great. I love my new car!
6 months ago
Jai Jk
Good service value for money friendly staff
6 months ago
timy zayas
Great service all round, Max is absolutely superb, went above and beyond to help me with my purchase.
Would highly recommend
2 months ago
